Hertz Car Rental - Avoca - Wilkes-barre Scranton International Airport (AVP)

- 100 Terminal Rd, Avoca, PA 18641

For travelers flying into Northeastern Pennsylvania or local residents in the Wilkes-Barre and Scranton areas requiring a rental vehicle, the Hertz Car Rental branch located directly at the Wilkes-Barre Scranton International Airport (AVP) in Avoca offers a premiere, highly efficient service solution. As an on-site airport agency, it is perfectly positioned to provide immediate transportation from the moment you step off your plane, eliminating the need for shuttles to off-site lots.

Hertz is a globally recognized brand, ensuring customers receive a standard of quality, reliability, and a diverse fleet selection. However, the experience at the Avoca AVP location is particularly noted for its exceptional local staff. Customer reviews consistently highlight the team's professional, cheerful, and accommodating demeanor. For example, one renter noted the staff was "extremely friendly, informative, and professional" and "accommodated my needs without hesitation," which is a refreshing change from typical airport counter interactions. Another mentioned the process was "prompt, efficient and well organized" and completed in a mere fifteen minutes. This focus on speed and customer care is a significant advantage for both busy business travelers and families eager to start their Pennsylvania vacation.

The agency operates as a full-service car rental agency, maintaining a comprehensive fleet that includes everything from fuel-efficient economy cars for quick trips around the Wyoming Valley to spacious SUVs and minivans for exploring the Poconos or the Endless Mountains region of Pennsylvania. They also facilitate rentals for associated brands, meaning that reservations made through partners like Dollar Car Rental are often smoothly handled by the professional Hertz team at this same counter.

The greatest benefit of choosing this particular Hertz location is its prime placement directly on the premises of the Wilkes-Barre Scranton International Airport (AVP). This on-site convenience is crucial for minimizing travel stress upon arrival in Northeastern Pennsylvania.

The official address for the facility is: 100 Terminal Rd, Avoca, PA 18641, USA.

The terminal location provides seamless access. Customers proceed from baggage claim directly to the rental counter within the main airport building, and the rental vehicles are typically housed in an adjacent lot, requiring only a short walk. This direct access is a key part of the "prompt and efficient" service customers appreciate.

Accessibility has been well-considered for all customers arriving at AVP. The location is equipped with necessary features to ensure a smooth, comfortable experience for people with mobility needs, adhering to modern standards for public-facing businesses.

Specific accessibility provisions at this Avoca airport branch include:

• Wheelchair accessible entrance to the terminal and rental counter.
• Wheelchair accessible parking lot and designated areas for vehicle loading.

Additionally, the availability of ample on-site parking at the terminal makes both pick-up and return an uncomplicated affair for Pennsylvania residents who drive their personal vehicle to the airport.

As a premier car rental agency situated at a major regional airport, the Hertz branch at AVP provides a full suite of services tailored for efficient travel and local needs:

• Extensive Vehicle Fleet: Offering a wide range of categories including Economy, Compact, Mid-size, Full-size Sedans, SUVs, Crossovers, Minivans, and often specialty vehicles like those from the Hertz Prestige Collection.
• On-Site Services (In-Terminal Counter): The rental counter is located directly inside the airport terminal, allowing customers to complete all paperwork immediately upon arrival.
• Express Rental Programs: Services like Hertz Gold Plus Rewards are available to members, allowing them to often bypass the counter entirely, saving valuable time.
• Flexible Payment Options: Acceptance of all major Credit Cards, Debit Cards (subject to specific rental requirements and vehicle class restrictions), and modern NFC mobile payments for quick transactions.
• One-Way Rentals: Facilitating convenient one-way rentals across Pennsylvania or to other states, which is a necessity for many air travelers.
• Discounts and Partnership Rates: Honoring corporate, government, AAA, and other partnership discounts, including specialized savings for active military personnel.
• Ancillary Options: Offering optional add-ons such as GPS navigation, child safety seats, protection plans (like Loss Damage Waiver), and satellite radio to enhance the rental experience.

The Hertz Car Rental at Wilkes-Barre Scranton International Airport distinguishes itself through a combination of convenience, community focus, and highly-rated interpersonal service:

• Premier Airport Location: Being an on-site airport service, it provides the ultimate convenience for air travelers landing in Avoca, ensuring the fastest possible transition from airplane to car.
• Dedicated Active Military Discounts: The agency offers valuable savings to active military members and their families, acknowledging their service with discounted rates and benefits often in conjunction with programs like Veterans Advantage or USAA.
• High-Quality Customer Interactions: The most significant highlight is the exceptional staff, praised in reviews for being "friendly, informative, and professional," and for making the rental process "quick and smooth."
• Seamless Integration of Partner Brands: Customers with reservations through associated brands (like Dollar Car Rental) benefit from the same high level of service and efficient counter operations at the Hertz location.
• Modern, Accessible Facility: Featuring a wheelchair accessible entrance and parking lot, the location ensures a stress-free and accommodating experience for all customers.
• Secure Parking: The availability of dedicated on-site parking is convenient for customers picking up or returning their vehicle, and for those leaving their own car at the airport during their rental period.

To ensure the best possible experience, especially for confirming specific vehicle availability or detailed rental requirements, customers in the Pennsylvania area are encouraged to contact the Hertz Car Rental AVP branch directly.

• Address: 100 Terminal Rd, Avoca, PA 18641, USA (Located inside the Wilkes-Barre Scranton International Airport terminal)
• Phone: (570) 457-1804
• Mobile Phone: +1 570-457-1804

Please note that as an airport location, operating hours are often extended to accommodate flight schedules, but it is always best practice to confirm hours of operation when planning a pick-up or return outside of standard daytime business hours.

For any traveler or local resident utilizing the Wilkes-Barre Scranton International Airport (AVP), choosing Hertz Car Rental at this location is highly recommended. The unparalleled convenience of an on-site, in-terminal counter eliminates the time and hassle of shuttle rides, which is invaluable, particularly after a long flight.

Beyond convenience, the agency's strength lies in its people. The consistent praise for the staff's promptness, clarity, and cheerful professionalism ensures a positive start or end to any trip in Pennsylvania. This level of service is particularly reassuring for first-time renters or those arriving late at night. The ability to use both credit and debit cards (for certain vehicles) provides financial flexibility, while the military discounts make it a fiscally smart choice for service members.

In short, if you are looking for an efficient, friendly, and comprehensive car rental solution right at your point of arrival in Northeastern Pennsylvania, the Hertz Car Rental at 100 Terminal Rd, Avoca, stands out as a reliable and high-quality choice. Their combination of a major brand's resources and local, personalized service makes the entire process easy, well-organized, and confidently simple.

Hertz Car Rental - Avoca - Wilkes-barre Scranton International Airport (AVP)

100 Terminal Rd, Avoca, PA 18641, USA