Enterprise Rent-A-Car Introduce
For residents, students, and visitors navigating the beautiful Shenandoah Valley and Central Virginia region, having access to reliable, local transportation is key. Whether your own vehicle is undergoing maintenance, you are planning a scenic road trip through the Blue Ridge Mountains, or you need temporary transit while visiting Washington and Lee University or the Virginia Military Institute, a dependable car rental service is essential. The Enterprise Rent-A-Car branch located right in Lexington, Virginia, serves as that vital local resource, providing an extensive fleet of vehicles supported by the robust network of a national brand.
This specific location focuses heavily on what is known as the "home city" market, meaning it primarily serves local customers—the people who live, work, and study in Lexington, Staunton, Roanoke, and the surrounding areas. The services offered go beyond the typical airport rental, specializing in insurance replacement rentals for those with a vehicle in the shop and long-term rental solutions for extended needs. Operating as a Car rental agency and a Van rental agency, they aim to cover everything from a fuel-efficient economy car for getting around town to a passenger van for group travel.
The importance of this local presence cannot be overstated for the Lexington community. A local branch ensures that residents do not have to travel long distances to major city airports for a rental car, making the process of quickly securing a replacement vehicle far more convenient. For those who frequently require temporary transportation, this Enterprise location attempts to offer a consistent and accessible service, striving to be the go-to neighborhood choice.
Location and Accessibility
The Enterprise Rent-A-Car location is conveniently situated at 33 Quarry Ln, Lexington, VA 24450, USA. Its position makes it readily accessible for individuals living and working in the greater Rockbridge County area, as well as those traveling along major regional routes like Interstate 81.
In a clear demonstration of commitment to serving the entire Virginia community, the facility incorporates important accessibility features. Specifically, the location offers a Wheelchair accessible entrance and a Wheelchair accessible parking lot. This attention to detail ensures that all customers, regardless of mobility needs, can comfortably access the building and conduct their rental transactions with ease. Customers should note that the location typically operates during standard weekday business hours, often closing on Saturday and Sunday. Therefore, checking current operating times is highly recommended for weekend planning.
Services Offered
As both a Car rental agency and a Van rental agency, the Lexington branch of Enterprise provides a wide array of vehicle rental options and essential services to address nearly every transportation need in Virginia.
- Diverse Vehicle Fleet: Offering a selection of rental cars across many classes, including economy, compact, midsize, full-size sedans, and SUVs, suitable for all types of trips and budgets.
- Van Rental Agency Services: Providing minivans for family road trips and passenger vans (such as 8, 10, 12, and 15-passenger options) for organizations, college groups, and large parties traveling across Virginia.
- Commercial and Cargo Rentals: Access to a range of commercial vehicles, including pickup trucks and cargo vans, for local businesses or individuals undertaking moving or large hauling projects.
- Insurance and Dealership Replacement Rentals: Specializing in providing temporary transportation for customers whose personal vehicles are being repaired following an accident or mechanical issue, a key service for local residents.
- Long-Term Rentals: Offering flexible terms for extended rentals of 28 days or more, ideal for temporary assignments or seasonal residents who need a reliable vehicle without mileage restrictions.
- One-Way Rentals: Allowing for pick-up in Lexington and drop-off at other approved Enterprise locations across Virginia and the US, facilitating convenient travel plans.
Features / Highlights
The Enterprise Rent-A-Car branch in Lexington provides several notable highlights, appealing to specific community members and ensuring a modern transaction experience for all customers.
- Active Military Discounts: Acknowledging the important presence of military families and veterans in Virginia by offering special discounted rates for active military personnel.
- Women-Owned Business Status: The business proudly identifies as women-owned, contributing to a diverse and inclusive local business environment in the Shenandoah Valley.
- Modern Payment Options: Accepting multiple forms of payment, including major Credit cards, Debit cards, and the use of convenient NFC mobile payments (e.g., Apple Pay, Google Pay).
- Physical Accessibility: Features like the Wheelchair accessible entrance and Wheelchair accessible parking lot ensure that the facility is user-friendly for all members of the community.
- Clean Vehicle Provision: Although inventory availability can be challenging at times, the vehicles successfully rented are often noted for their overall cleanliness and good condition.
- High-Quality Staff Interactions: Despite reports of operational issues, feedback often praises specific employees for being cheerful, friendly, and going "out of their way to help," suggesting a core of committed customer service professionals.
Contact Information
For Virginians looking to inquire about fleet availability, current rates, or to modify an existing reservation, the Lexington Enterprise Rent-A-Car location can be reached using the contact details below:
Address: 33 Quarry Ln, Lexington, VA 24450, USA
Phone: (540) 463-4679
Mobile Phone: +1 540-463-4679
What is Worth Choosing This Enterprise Location?
For Virginia residents in the Shenandoah Valley area, choosing the Enterprise Rent-A-Car in Lexington is a decision to prioritize local convenience supported by the infrastructure of a global leader in mobility. The location's key strength lies in its ability to cater to local, everyday needs, whether you are a resident needing a replacement car or a student group organizing transport.
The presence of active military discounts is a significant benefit to the many military-affiliated individuals in the region, including those connected to the nearby VMI. Furthermore, the fact that the business is women-owned adds a commendable element of local identity and commitment. Payment flexibility, including the use of debit cards and mobile payments, streamlines the transaction process for a modern customer base.
It is important for local users to be aware of the mixed customer feedback, particularly concerning vehicle availability despite advance reservations. This suggests that while the service itself and the quality of the vehicles are generally praised, customers should take the proactive step of confirming their reservation details directly with the branch, especially when booking specialty vehicles like vans or during peak travel periods. This due diligence ensures that the excellent service provided by dedicated staff members can translate into a successful rental experience. By combining the benefits of a local, accessible branch with national resources, and by taking a simple extra step to confirm their booking, customers in Virginia can leverage this Lexington location for a reliable transportation solution.
Ultimately, for those living in or visiting this historic part of Virginia, Enterprise Rent-A-Car offers a comprehensive package: a broad vehicle selection, dedication to community access, and unique local features that make it a compelling choice for temporary vehicle needs.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos







Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
33 Quarry Ln, Lexington, VA 24450, USA
Enterprise Rent-A-Car Reviews
pricecallpick upemployeesmorninginsurancedriveSUVmanagementwebsite
★ 5★ 4★ 3★ 2★ 1What a disappointing experience !I went to the Enterprise website, reserved a car for a 10am pickup on a Friday. I received a confirmation email and thought everything was good.I have rented from Enterprise on various vacations throughout the years and always found them to be pleasant, reasonable and accommodating.This time, however, I got a ride to the rental location in Lexington VA, and was told, sorry, we don’t have a car for you. The representative said he tried to call and that no one answered, and my mailbox was full. I never received a call, and my mailbox is NEVER full.His offer was for a rental car on the following Tuesday. My need was for a car that Friday, not Tuesday ! The representative said he contacted other locations by text and no cars were available. I ask why you just don’t call them , but that was too reasonable.As I continued to question how this happens the representative kept saying, “I don’t usually work this location”. He explained that the individual Enterprise locations control availability. To which point I directly asked, “So, you can just lie and say a car is available when it actually is not?!” His answer was a plain, YES.I then called the Staunton VA location, and they said they had cars available. As was explaining that the Lexington location said that Stanton had nothing available and I wanted to be sure, they hung up on me ! !This whole experience left a sour taste in my mouth and there was no attempt at all at reasonable explanation. I cannot believe that Enterprise as a company with extensive online resources for reservations cannot verify that cars are available at various rental locations.I would certainly suggest if you planned to use Enterprise: verify, double check and have a back up plan. I for one, will be looking elsewhere. And if this is just a local issue with Lexington and Staunton maybe there needs to be some upper management retraining !
July 30 · Gary GHit or miss. Sometimes I've had great experiences -- employees going out of their way to help. Sometimes, like today, terrible. Last week I made a reservation for a minivan; I checked in online this morning. An employee called 30 minutes before I was to get the van and nonchalantly, unapologetically said they had no minivans or SUV's. Only small cars. No offer to try to make something work. I had to cancel plans, affecting not only me but 5 other people. Today is not the first time this has happened. Making & confirming a reservation at Lexington Enterprise means you might or might not get a vehicle. You won't know until the time of.
June 24 · Alison BellEnterprise in Lexington, Va was excellent in every manner, from reserving, to pick up and drop off. Staff especially David were so polite patient and accommodating! A+ all around.
July 09 · tammy hickmanLexington VA office employees are great and do the best they can to accommodate individual needs HOWEVER, DO NOT EXPECT A RESERVATION MADE ONLINE TO BE AVAILABLE. CALL THE LOCAL OFFICE.
August 03 · Donna HabibahNuri LoneyThe only place anyone should ever rent a vehicle from. The best customer service and great quality vehicles.
October 14 · Chuck Smith
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