Enterprise Rent-A-Car

- 111 W Ocean Blvd Ste 115, Long Beach, CA 90802

For Southern California residents and visitors alike, navigating the expansive landscape of Los Angeles County and Orange County often requires a reliable set of wheels. Enterprise Rent-A-Car, located in the heart of downtown Long Beach, serves as a vital mobility hub, offering a broad spectrum of vehicles to meet diverse transportation needs. This branch is situated strategically to cater to business travelers, tourists exploring the coast, and local users needing a replacement vehicle.

The Enterprise Rent-A-Car location at 111 W Ocean Blvd in Long Beach is a key provider in the bustling downtown area. As part of the globally recognized Enterprise brand, this agency focuses on delivering high standards of customer service and a well-maintained fleet. The core mission of Enterprise is to make the rental experience as seamless as possible, whether you are planning an extended road trip to Disneyland or San Diego, or you simply need a car for a few days while your personal vehicle is in the shop.

Positive customer feedback consistently highlights the excellent service and efficiency of the local team. For instance, one reviewer specifically praised the "smooth from start to finish" process and the "professional, friendly, and efficient" staff. This commendation speaks to a high operational standard, which customers attribute directly to the quality of management and leadership at the location. This focus on the customer experience is what transforms a simple transaction into a recommendation-worthy service.

Like many busy downtown locations, the Long Beach branch operates with certain logistical challenges, particularly concerning vehicle returns and the facility layout, which has been noted as hard to find by some customers. However, the consistent praise for the staff's attitude and the manager's commitment to high standards indicates a deep-seated commitment to making the rental portion itself a stress-free experience.

The Enterprise Rent-A-Car branch is centrally located in the vibrant area of downtown Long Beach, making it easily accessible from many corporate offices, hotels, and local attractions like the Aquarium of the Pacific and The Queen Mary.

• Address: 111 W Ocean Blvd Ste 115, Long Beach, CA 90802, USA.
• Strategic Placement: The office is near the intersection of West Ocean Boulevard and Pine Avenue, placing it in a prime location for both local residents and visitors arriving via major transport routes or the nearby Long Beach Airport (LGB).
• On-Site Parking: For customer convenience, the location offers on-site parking. However, potential renters should note that vehicle drop-off/return procedures can be complicated, requiring entry into a specific parking garage (off Pine Avenue) and navigating to the ground-floor office. Clear communication with the staff about the return process is highly recommended.
• Accessibility Features: Demonstrating an important commitment to inclusivity in California, the location provides:
  • Wheelchair accessible entrance.
  • Wheelchair accessible parking lot.

This Long Beach Enterprise location provides the full range of 'home city' rental services, specializing in vehicles suitable for everyday use, business trips, and family travel within Southern California and beyond.

• Car Rental Agency: Offering a diverse fleet that includes economy cars for city driving and efficiency, full-size sedans, and popular SUV models like the Chevrolet Equinox and Nissan Rogue. Convertible rentals are also noted as a popular choice at this coastal location, perfect for cruising the California shoreline.
• Van Rental Agency: Providing minivans and full-size passenger vans, essential for family vacations, moving groups to and from the airport, or accommodating team logistics for local businesses.
• Replacement and Insurance Rentals: A core competency of the Enterprise brand, facilitating smooth temporary vehicle provision for customers whose cars are undergoing insurance-related repair or routine maintenance.
• Flexible Payment Options: Customers can secure their rentals using various modern payment methods, including major credit cards, debit cards (which may have specific policies regarding deposits), and NFC mobile payments for swift, contactless transactions.
• Refueling Service Options: Renters have choices on how to handle fuel return: pre-pay for a tank of gas, allow Enterprise to refill and charge the current rate, or refill the tank themselves before returning the vehicle.
• Cross-Border Travel: Most rental vehicles originating in the U.S. can be driven into Canada, but vehicles are strictly prohibited from being driven into Mexico.

Several distinct features make the 111 W Ocean Blvd branch a standout choice for Long Beach residents and visitors.

• Identifies as Women-Owned: This is a point of distinction that contributes to diversity in the local business community.
• Active Military Discounts: The branch offers discounts to active military personnel, supporting those who serve with special consideration for their rental needs.
• High Customer Service Standards: Staff is consistently praised for being "professional, friendly, and efficient." The leadership, particularly the manager, is noted for setting a high standard that translates into a genuinely caring and thorough customer experience.
• Enterprise Plus Program: Enrollment in the free rewards program allows frequent renters to earn points toward free rental days and access quicker service.
• Optional Damage Waiver (DW): Customers have the choice to purchase a Damage Waiver to reduce or eliminate their financial responsibility for damage to the rental vehicle.
• Downtown Convenience: The location in the heart of Long Beach’s central business district and near tourist attractions offers maximum convenience for those staying or working downtown.

For reservations, inquiries, or assistance with an existing rental, please use the following contact information for the downtown Long Beach Enterprise branch.

• Address: 111 W Ocean Blvd Ste 115, Long Beach, CA 90802, USA
• Phone: (562) 495-1149
• Mobile Phone: +1 562-495-1149

For anyone in the Long Beach area of California, choosing the Enterprise Rent-A-Car at 111 W Ocean Blvd is a choice based on professional efficiency and customer-centric service. While one review points out operational challenges—specifically the complex return process and the lack of an after-hours key drop—the positive experiences heavily outweigh these logistical frustrations. The core reason to choose this location is the exceptional staff and management.

The consistently "excellent experience" reported by customers is a direct reflection of a team that is genuinely "friendly and efficient," ensuring the rental process itself—from reservation to vehicle inspection—is smooth. This high standard of service is especially crucial in the fast-paced environment of downtown Los Angeles County, where time is a valuable commodity. Knowing that the manager is actively involved in "setting a high standard" and ensuring "every detail is handled properly" provides a strong sense of confidence in the service quality.

Furthermore, the specialized offerings, such as military discounts and a commitment to being a women-owned business, make it a choice that aligns with community values. For a reliable, well-maintained vehicle—whether an economy car for commuting or a van for a larger group—backed by a local team that truly strives for customer satisfaction, this Enterprise branch remains a highly recommended option in the Long Beach area.

Enterprise Rent-A-Car

111 W Ocean Blvd Ste 115, Long Beach, CA 90802, USA