Enterprise Rent-A-Car

- 393 Ramapo Valley Rd, Oakland, NJ 07436

Enterprise Rent-A-Car is a recognized and globally respected name in the transportation industry, and its Oakland, New Jersey, branch serves as a key local resource for residents and visitors needing reliable vehicle rentals in Bergen County. This location is part of the extensive Enterprise network specializing in the local, non-airport car rental market, catering to those who need a replacement vehicle, a weekend getaway car, or a van for a local move or group trip.

For users in New Jersey, renting a car often means needing a flexible option for daily life, whether their primary vehicle is in the shop or they need a different size of transportation for a special occasion. This Oakland branch is officially identified as a women-owned business, adding a notable community and entrepreneurial element to its operations. While the brand carries a general reputation for convenience and extensive coverage, the day-to-day experience is often defined by the local team's dedication to service, as highlighted by highly positive reviews praising individual employees like Eric for their professionalism and attentiveness.

It is important for local New Jersey users to note that, as with any busy branch, customer experiences can vary, and prospective renters should always ensure their reserved vehicle meets their cleanliness and maintenance standards upon arrival, a point raised in critical feedback specific to this location. However, the core service model provides essential access to car and van rentals for the northern New Jersey region.

The Enterprise Rent-A-Car in Oakland, New Jersey, is conveniently situated to serve the surrounding communities of Bergen County. Its location on a main thoroughfare makes it easily reachable by car, which is essential for a neighborhood-focused car rental agency.

The address for the branch is: 393 Ramapo Valley Rd, Oakland, NJ 07436, USA.

This spot is positioned along Ramapo Valley Road (Route 202), offering good connectivity to the greater Bergen and Passaic County road network, including proximity to Route 287. For those driving to the location, on-site parking is available, providing a hassle-free place to leave your personal vehicle while you pick up your rental.

For New Jersey residents utilizing public transportation, accessibility is primarily via bus service. The NJ Transit Bus Route 752 passes along Ramapo Valley Road, with stops such as Ramapo Valley Rd & Allerman Rd being within a short walking distance of the branch. This is particularly helpful for customers who rely on the local transit system or are being dropped off. Furthermore, the facility demonstrates a commitment to inclusive access, featuring both a wheelchair accessible entrance and a dedicated wheelchair accessible parking lot, ensuring service is available to all members of the community.

As a comprehensive car and van rental agency, the Enterprise branch in Oakland, NJ, offers a core set of services tailored to both individual and commercial needs in the New Jersey area.

• Car Rental Agency Services: Providing a wide fleet of vehicles, typically ranging from economy cars and sedans to SUVs and trucks, for short-term and extended personal or business use.
• Van Rental Agency Services: Specializing in larger vehicles, including commercial cargo vans and passenger vans (such as 12- and 15-passenger models), suitable for group transport, moving, or business delivery needs.
• After-Hours Vehicle Returns: Offering an after-hours drop box service for customers who need to return their vehicle outside of normal operating hours, with instructions to park the car securely behind the building.
• Damage Waiver (DW) Options: Offering the optional purchase of a Damage Waiver to reduce the renter's financial responsibility for loss or damage to the rental vehicle.
• Refueling Service Options: Providing renters with the choice to prepay for fuel, allow the agency to refuel at return, or to refill the vehicle themselves before dropping off.
• Extended Protection (EP) Plans: Making available extended liability protection for retail rentals.
• Flexible Payment Processing: Accepting multiple forms of electronic payment, including Credit cards, Debit cards, and NFC mobile payments for transactions.
• Additional Driver Policy: Allowing a spouse or domestic partner to be an authorized driver at no additional charge, provided they meet age and license requirements (a fee applies for other additional drivers).

The distinct features of the Oakland, NJ, Enterprise location enhance its offering and position it as a community-focused rental provider in the area. These highlights contribute to a customer-friendly environment, even when operational challenges, such as vehicle presentation, are noted.

• Identifies as Women-Owned: Operating under a women-owned business classification, promoting local diversity in entrepreneurship and offering a unique identity within the national brand framework.
• Active Military Discounts: Providing special discounted rates for active-duty military personnel, veterans, and government employees for both Official Travel and personal/Leisure Travel, demonstrating support for those who serve.
• Exceptional Individual Customer Service: Recognized by customers for the outstanding professionalism, friendliness, and clarity of certain staff members who make the rental process smooth and stress-free.
• High Accessibility Standards: Featuring essential accessibility features, including a wheelchair accessible entrance and a wheelchair accessible parking lot.
• On-Site Parking: Offering dedicated parking spaces for customers picking up or dropping off rentals, adding to the convenience for local drivers.
• Cross-Border Travel Permission: Rentals allow travel into Canada, which is a valuable feature for New Jersey residents planning a trip to the north.

To make a reservation, inquire about vehicle availability, or receive assistance with an ongoing rental, customers in New Jersey can use the following contact details for the Oakland branch. It is recommended to contact the local branch directly for the most current information on fleet availability and specific policies.

Address: 393 Ramapo Valley Rd, Oakland, NJ 07436, USA

Phone: (201) 651-0808

Mobile Phone: +1 201-651-0808

Please note the branch maintains regular business hours throughout the week, with modified hours on Saturdays and typically being closed on Sundays. Always confirm operating hours before planning a visit, especially for Saturday pick-ups or returns.

The Enterprise Rent-A-Car Oakland branch is a valuable local option for New Jersey residents for several key reasons, primarily its reliability within the broader Enterprise network and its localized, community-focused features. The fact that the location is women-owned is a draw for many customers who wish to support diverse local business initiatives. Furthermore, the availability of active military discounts is a significant advantage for the large number of veterans and active-duty military families residing in New Jersey and the tri-state area.

For the practical New Jersey renter, the combination of comprehensive services—ranging from the essential availability of van rentals for moving and group travel, to flexible payment methods (including NFC mobile payment), and the convenience of after-hours returns—makes the logistics of renting manageable. While some customer experiences highlight issues with vehicle cleanliness, which should prompt customers to inspect their vehicle thoroughly upon pickup, the commitment to providing accessible facilities and the presence of highly-rated individual staff members (like Eric) who ensure a smooth, professional check-out process are strong reasons to choose this location. By calling ahead and managing expectations, New Jersey users can leverage the benefits of a robust national brand while supporting a local, women-owned business with distinct community discounts.

Enterprise Rent-A-Car

393 Ramapo Valley Rd, Oakland, NJ 07436, USA