Enterprise Rent-A-Car Introduce
For residents, businesses, and travelers navigating Calvert County and the wider Southern Maryland region, reliable vehicle access is essential. Enterprise Rent-A-Car, located in Prince Frederick, MD, serves as a cornerstone of local mobility, offering not just a wide array of cars, but also specialized van rental services for group travel or large capacity needs. This branch is deeply rooted in the local community, distinguishing itself by identifying as a women-owned business that is committed to delivering a superior, personalized customer experience.
Whether you are an individual needing a temporary replacement vehicle while yours is in the shop, a military member utilizing a specialized rate, or a group planning a road trip to a Pennsylvania wedding—as one customer successfully organized—the Prince Frederick team is dedicated to meeting your needs with professionalism and a friendly demeanor. The agency's core mission is to provide hassle-free rentals, ensuring that from the moment you walk through the door until your return, your travel is supported by a clean, well-maintained vehicle and top-tier service. This focus on customer accommodation, even in challenging situations like a vehicle swap, is a hallmark of the local team's commitment.
The Enterprise Rent-A-Car branch is ideally located at 520 Solomons Island Rd N, Prince Frederick, MD 20678, USA. This prominent address places the facility directly on a major thoroughfare, making it exceptionally easy for local customers in Calvert County and neighboring areas to access. The central location provides a convenient starting point for trips across the Chesapeake Bay area, up toward Annapolis and Baltimore, or down to the scenic Solomons Island.
A critical feature of this local agency is its dedication to universal access. The facility has been designed to be fully inclusive, offering:
- Wheelchair accessible entrance for easy access into the office.
- Wheelchair accessible parking lot to ensure convenient and safe parking for all customers.
While the Prince Frederick area relies heavily on personal vehicles for transport, the convenient location on Solomons Island Road (Route 2/4) provides straightforward road connections to all major points of interest in Southern Maryland, including local attractions like the Calvert Marine Museum, Flag Ponds Nature Park, and the numerous historic sites and waterfront areas that define the region. The team also understands that many local rentals are needed following an insurance claim or vehicle repair, which is why Enterprise locations often offer a complimentary pick-up service, adding a layer of convenience to the process.
Enterprise Rent-A-Car is a recognized leader in the transportation sector, and the Prince Frederick location reflects this by offering a comprehensive suite of rental services and options. Their diverse fleet and flexible terms cater to nearly every possible requirement of the Maryland user.
- Diverse Vehicle Fleet: Customers can choose from an extensive range of vehicles, including fuel-efficient economy and compact cars, comfortable full-size sedans, powerful SUVs for family trips, and specialized luxury vehicles.
- Van Rental Agency Services: A particular highlight is their robust van rental service, offering options like cargo vans for moving and spacious 12- and 15-passenger vans (such as the Ford Transit mentioned by a customer) for group travel, a crucial service for local organizations, schools, or large families.
- Commercial Truck Rentals: While this location focuses on cars and vans, the Enterprise network offers access to commercial-grade pickup trucks and larger box trucks through their dedicated Truck Rental division, covering any heavy-duty hauling needs.
- Flexible Payment Methods: The agency accepts various forms of payment, including credit cards, debit cards, and NFC mobile payments, providing convenience at the counter.
- Refueling Options: Offering multiple options for fuel, including pre-pay, having Enterprise refill, or customers refilling themselves, allows for maximum flexibility upon return.
- Rental Protection and Insurance: Customers can choose from various optional protection products, such as Damage Waiver (DW), Supplemental Liability Protection, and Personal Effects Coverage, to tailor their coverage.
The Prince Frederick Enterprise branch integrates global brand resources with distinct local features that benefit the Maryland consumer.
- Identifies as Women-Owned: This important designation highlights the branch's role in promoting diversity in business ownership within the Calvert County economy.
- Active Military Discounts: In recognition of the large military community in Southern Maryland, Enterprise offers special military discounts, including a percentage off base rates for Government Leisure Travel.
- Enterprise Plus Loyalty Program: This rewards program offers frequent renters the ability to earn points on qualifying rentals, which can be redeemed for free rental days. The program features tiered status levels (Plus, Silver, Gold, Platinum) that unlock benefits like free car upgrades and bonus points.
- Unwavering Customer Service: As evidenced by local reviews, the staff—with special commendations for employees like Silai—is consistently lauded for its professionalism, friendliness, and willingness to go the extra step to ensure customer satisfaction, even when managing unexpected issues like last-minute vehicle swaps.
Connecting with the Prince Frederick Enterprise team is simple for making reservations, confirming vehicle availability, or answering questions.
Address: 520 Solomons Island Rd N, Prince Frederick, MD 20678, USA
Phone: (410) 414-2500
Mobile Phone: +1 410-414-2500
For Southern Maryland locals, choosing the Enterprise Rent-A-Car branch in Prince Frederick is an investment in quality and service. What makes this location truly stand out is the seamless blend of a world-class fleet and a highly dedicated local team. The availability of specialized vehicles, particularly the 12- and 15-passenger vans, solves a crucial transportation need for large groups in the region, a service that is often difficult to secure, especially on short notice. The glowing customer reviews confirming the staff’s "professionalism and friendliness" and "excellent customer service skills" demonstrate that this team truly values its clientele.
Moreover, the business's identity as women-owned and its offering of active military discounts show a deep connection to and support for the local community and its key demographics. Enrollment in the Enterprise Plus loyalty program provides clear benefits for local businesses and frequent travelers in Maryland, accelerating rewards toward free rental days and offering status perks. For all these reasons—the professional team, the diverse fleet of cars and vans, the commitment to accessibility, and the community-focused discounts—Enterprise Rent-A-Car on Solomons Island Road is the clear, reliable choice for all vehicle rental needs in Prince Frederick and Calvert County.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
520 Solomons Island Rd N, Prince Frederick, MD 20678, USA
Enterprise Rent-A-Car Reviews
insurancepick upcallmanagervangentlemanmorningofficecredit cardDJ
★ 5★ 4★ 3★ 2★ 1The first vehicle I received which they got from another location was very smoky and had some questionable stains on the seats. However, Silai was able to get me a new rental the next day and she was very accommodating. Her customer service skills were excellent and she is very personable. From what I can tell she is very hardworking and always on her feet. Give this girl a raise!
September 29 · sophia bThe Prince Frederick, Maryland Enterprise team is the BEST!Thanks again for your professionalism and friendliness from point of entry to return following travel.We appreciate you helping us secure a 12 passenger Ford Transit on such short notice for our drive to Pennsylvania for an Amish wedding.We look forward to working with y'all in the near future.*I don't have any pictures of the van that we rented, but I did take a few of the Pennsylvania white toppers.Thanks again!Your local Amish Uber
January 19 · Diana DanielsonGreat, easy, seamless experience! I had to get my personal vehicle serviced in Owings. They picked me up at the repair shop, and gave me a ride back the next day. Everyone was very friendly and professional. The price was reasonable, and the rental was clean, and very well maintained.
July 09 · CLAY VAlthough very friendly and professional customer service, this location is in desperate need of additional help to provide prompt service via phone and in store support. I was in a rental car, paid for by my insurance company while my personal car was being repaired for a 30 day time period. When I went to pick up the rental vehicle (appointment scheduled) it was a very long wait due to the Prince Frederick location being overwhelmingly short staffed. The two gentlemen that were there at the time had excellent customer service and did amazing as the morning "pick up" waiting room line grew and grew. In addition to the exceedingly long "in store" wait time and communications , I unfortunately was on hold several times via phone for over 30 minutes just to verify extension dates, etc. for the rental, at my insurance company's direction/suggestion. Today, I was on hold for 45 minutes then the call seemed to connect, but then it dropped. Multiple different amounts of charges were deducted from my account at random times without notice or explanation of charges and payment receipt. I requested a legend of charges be sent to my email address on file and I never received it. I'm sure the office got so busy and the kind gentleman just forgot to send over. There is not many local rental car options, so clearly Enterprise needs to hire additional help to support the skeleton crew they currently have at the Prince Frederick location. Great, polite, and kind customer service, but poorly staffed! I hope the guys get the help they need there soon!
March 04 · Kelly WilcoxenThe employees at Enterprise Rent-A-Car were super helpful, friendly, and professional, both when I picked up my car, and when I dropped it back off. 100% would recommend the Enterprise Rent-A-Car Prince Frederick location.
September 12 · Patrick Parise
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