Enterprise Rent-A-Car

- 2295 Crain Hwy, Waldorf, MD 20601

For residents, military personnel, and business visitors in Southern Maryland, Enterprise Rent-A-Car at the Waldorf Crain & Pierce location serves as a crucial transportation resource. Situated conveniently on Crain Highway (US Route 301), this branch is much more than just a typical rental counter; it's a key local provider for a community spanning Charles County and beyond. When your personal vehicle is in the shop, you're moving house, or you simply need a dependable rental for a weekend trip exploring the Chesapeake Bay or heading up to Baltimore, this Enterprise location aims to be the go-to choice.

Operating as both a Car Rental Agency and a dedicated Van Rental Agency, the 2295 Crain Hwy office in Waldorf, MD, offers a wide spectrum of vehicles to meet diverse needs. From fuel-efficient economy cars perfect for daily commutes to spacious minivans and pickup trucks for larger cargo or family travel, the local fleet caters to nearly all requests. Furthermore, this branch takes pride in its unique identity, officially identifying as a Women-Owned business, contributing to the diversity of local commerce in the Maryland region.

While Enterprise generally enjoys a strong reputation for customer care, potential renters in Maryland should approach their booking with the diligence expected of any high-demand service provider. Customer feedback for this location highlights both exceptional personal service—where the staff is praised for their attentiveness and care—and significant logistical challenges, specifically regarding vehicle availability and inventory management during peak times. Given Southern Maryland's proximity to military bases and metropolitan hubs, high demand is common. Therefore, calling ahead to confirm your reservation and the availability of the specific vehicle class is a crucial step for a smooth rental experience.

The agency’s commitment to community members is evident in its prominent offer of Active Military Discounts, a highly valuable feature for the numerous service members and their families located throughout the region. Coupled with modern payment options, including NFC Mobile Payments, and a focus on accessibility with a Wheelchair Accessible Entrance and Parking Lot, the Waldorf Enterprise is designed to be a service-oriented and inclusive option for all Maryland users.

The Enterprise Rent-A-Car branch is ideally positioned for easy access within the heart of Waldorf, a major hub in Charles County, Maryland. Its location directly on Crain Highway (Route 301) makes it highly visible and easily reachable from surrounding neighborhoods and commuting routes.

Address: 2295 Crain Hwy, Waldorf, MD 20601, USA

This spot’s accessibility is a major benefit for local renters who are often relying on friends or rideshares for transportation to the agency. The physical location features On-Site Parking, which is convenient for customers driving their personal vehicle to the lot for a trade-out rental.

Operating hours for this specific location are established to serve a working community, offering extended weekday hours and convenient weekend service:

• Monday - Friday: 7:30 AM to 6:00 PM
• Saturday: 9:00 AM to 2:00 PM
• Sunday: 9:00 AM to 12:00 PM

These hours accommodate early morning pick-ups before the start of the workday and early afternoon returns on the weekend. The branch also provides an after-hours return service, allowing customers to safely drop off the vehicle and keys outside of operating hours, though renters remain responsible for the vehicle until it is inspected by an Enterprise employee on the next business day.

As a full-service car and van rental agency, the Waldorf Enterprise location at 2295 Crain Hwy provides comprehensive services tailored for both personal and commercial use in Southern Maryland.

• Comprehensive Vehicle Rentals: Offers a wide array of vehicles, from small, fuel-efficient economy cars to spacious full-size sedans, SUVs (for family trips or cargo), and specialty vehicles like pickup trucks and Passenger Vans.
• Van Rental Agency Services: Dedicated service to rent larger vehicles, including cargo vans and passenger vans, which are often utilized by local businesses, churches, schools, and families for group transportation needs.
• Insurance Replacement Rentals: A core service for Enterprise, specializing in providing temporary replacement vehicles for customers whose personal cars are undergoing maintenance or repair due to accidents, often coordinating billing directly with insurance companies.
• Diverse Payment Options: Accepts all standard forms of payment including Credit Cards, Debit Cards, and modern NFC Mobile Payments (such as Apple Pay or Google Pay) for added convenience at the counter.
• After-Hours Vehicle Return: For added flexibility, a secure drop-off process is available for rentals returned after closing time, though policies on responsibility should be reviewed.
• Pick-Up Service: As is common with Enterprise neighborhood locations, customers can often arrange for the staff to pick them up from their home or repair shop, a significant convenience factor in a sprawling community like Waldorf (service availability should always be confirmed when booking).

The unique attributes of this specific Enterprise location in Waldorf, MD, are centered around customer accommodation and a commitment to serving key segments of the local Maryland community.

• Active Military Discounts: A particularly valuable feature given the location's proximity to federal and military installations, providing reduced rental rates for active-duty personnel, veterans, and their families. This reflects a commitment to the region's service community.
• Identifies as Women-Owned: Operating with this distinction is a notable point for those Maryland residents who prioritize supporting diverse local businesses.
• High Accessibility Standards: The facility includes a Wheelchair Accessible Entrance and a designated Wheelchair Accessible Parking Lot, ensuring that the services are available to all members of the community without hindrance.
• Multiple Payment Acceptance: Beyond traditional cards, the acceptance of NFC Mobile Payments demonstrates a commitment to modern, quick, and touchless transaction processes.
• Highly Rated Personal Staff Service: Local customer reviews frequently highlight the excellent, personalized attention from individual staff members, such as "Marcel," who are noted for consistently providing great customer service and taking care of their renters.

For Southern Maryland residents and visitors, direct communication with the local branch is the most effective way to coordinate a smooth rental experience, especially for managing vehicle availability and confirming the popular local pick-up service.

Address: 2295 Crain Hwy, Waldorf, MD 20601, USA

Phone Number: (301) 705-6673

Mobile Phone: +1 301-705-6673

We encourage calling this number to confirm the availability of your desired vehicle class, especially before making a trip to the branch. This is particularly important for specialty rentals like vans or during periods of high demand.

Choosing the Enterprise Rent-A-Car branch at 2295 Crain Hwy in Waldorf, MD, is a smart decision for Maryland users seeking a blend of national brand reliability and localized, community-focused service. What makes this location truly worth choosing is its dedication to key community demographics, particularly through Active Military Discounts, and its identity as a Women-Owned business. This sense of local pride often translates into the highly praised personal customer service mentioned in local reviews—a level of care that can make a major difference, especially when renting under stressful circumstances like an insurance replacement.

However, the worth of this choice comes with a caveat: the known inventory challenges and communication issues reported by some customers, where a vehicle was reserved online but the local counter claimed "ZERO inventory." To maximize the positive potential of this branch, local Maryland customers should leverage the professional and friendly staff—like Marcel—by making proactive contact. Call the local number (301) 705-6673 immediately after booking online to personally confirm your reservation and vehicle type. By doing so, you can secure the advantages of a diversified fleet, modern payment options, excellent accessibility, and, most importantly, the attentive service that this Waldorf branch is known for providing its best customers. In Southern Maryland, this Enterprise location offers a valuable service, provided the customer takes a simple, but necessary, step to verify all arrangements beforehand.

Enterprise Rent-A-Car

2295 Crain Hwy, Waldorf, MD 20601, USA