Enterprise Rent-A-Car Introduce
For Southern Nevada locals, having easy access to reliable transportation is a necessity, whether it's for business, an extended family trip across the Southwest, or simply a temporary replacement vehicle while your own car is being serviced. The Enterprise Rent-A-Car branch located on South Eastern Avenue in Las Vegas is a premier neighborhood resource, offering a full suite of vehicle rental options supported by a highly-rated customer service team.
Operating as both a dedicated Car Rental Agency and a Van Rental Agency, this Enterprise location serves the diverse needs of the Las Vegas and Henderson communities. The fleet is expansive, ranging from fuel-efficient economy cars perfect for city commutes to spacious minivans and full-size passenger vans necessary for group travel or significant hauling tasks. Furthermore, this branch proudly identifies as a women-owned business, demonstrating a commitment to local entrepreneurship and often bringing a distinct, detail-oriented focus to the customer service experience.
The quality of service at this location is a major highlight, frequently singled out in customer testimonials. One employee, "Ham," was praised as "THE BEST," described as a "patient and understanding problem solver" who delivered an "11/10 customer service experience," going "above and beyond" to resolve vehicle issues. Beyond individual excellence, the entire staff has been commended for their integrity; in one instance, a customer's accidentally forgotten sunglasses were held securely and returned immediately upon contact, emphasizing the honesty and transparency that defines this branch's operations. This dedication to customer care and ethical conduct makes the S Eastern Ave location a trusted choice for Nevadans.
Location and Accessibility
Convenience is key in a bustling metropolitan area like Las Vegas, and this Enterprise branch is strategically positioned for easy access for those living in the southern part of the valley.
- Address: 9555 S Eastern Ave Ste 120, Las Vegas, NV 89123, USA
The branch is situated just off the I-215 Southern Beltway, making it highly accessible from surrounding areas like Anthem, Southern Highlands, and the Silverado Ranch community. Its proximity to major thoroughfares allows for quick access to the Harry Reid International Airport (LAS), the bustling Las Vegas Strip, and scenic destinations like Sloan Canyon National Conservation Area or Lake Mead.
Understanding the needs of all local customers, the facility is fully equipped to accommodate individuals with mobility concerns, featuring:
- Wheelchair Accessible Entrance
- Wheelchair Accessible Parking Lot
Typical operating hours for this neighborhood branch are structured around the local work week, generally running from 8:00 AM to 5:30 PM, Monday through Friday, with limited hours on Saturday (often 9:00 AM to 12:00 PM) and remaining closed on Sunday. Customers are strongly encouraged to confirm current hours and after-hours return procedures when booking, especially for weekend rentals, to ensure a smooth drop-off experience.
Services Offered
As a dual Car Rental Agency and Van Rental Agency, the Enterprise location on S Eastern Ave offers a robust range of vehicles and services to handle almost any transportation scenario, from routine to complex.
- Diverse Car Fleet: The inventory typically includes all major classes of vehicles to match various budgets and travel plans:
- Economy and Compact cars for maximum fuel efficiency.
- Standard and Full-Size Sedans for comfortable daily driving.
- SUVs (Small, Medium, and Large) for family vacations and exploring regional parks.
- Premium and Luxury vehicles for an upgraded experience.
- Extensive Van Options: Specialization as a Van Rental Agency ensures availability of large-capacity vehicles, crucial for large families or commercial needs:
- 7- and 8-Passenger Minivans, such as the Chrysler Pacifica or Toyota Sienna.
- 12- and 15-Passenger Vans, including the Ford Transit Wagon, for organized group travel.
- Cargo Vans for light business transport or moving household items.
- Multiple Payment Methods Accepted: For ease of transaction, the branch accepts:
- Credit Cards (standard for most rentals).
- Debit Cards (accepted, but renters must meet specific age, deposit, and vehicle class requirements).
- NFC Mobile Payments (for quick and secure contactless checkout).
- Dedicated Military Benefits: The business highlights the provision of Active Military Discounts, offering a tangible cost savings benefit to service members and veterans in the Southern Nevada community.
Features / Highlights
The unique selling points of this particular Las Vegas Enterprise branch are deeply rooted in its team and its policies, which focus on inclusion and customer respect.
- Commitment to Honesty and Integrity: Verified customer accounts highlight the honesty of the staff, demonstrated by the prompt and secure return of forgotten items, building a high level of trust within the community.
- Exceptional Problem Solvers: The team, particularly noted employee "Ham," is recognized for its proactive approach to customer service, skillfully resolving complex vehicle issues and making customers feel "seen and heard."
- Women-Owned Business Status: Identifying as women-owned signals a commitment to diversity and often correlates with an emphasis on meticulous service and a personalized customer approach.
- Full Accessibility: The wheelchair accessible entrance and parking lot ensure the branch is a welcoming and practical option for every member of the community, supporting equal access to transportation.
- Active Military Discount Program: Offering a special discount to active military members is a valued feature for the sizable defense community in the Las Vegas Valley.
Contact Information
For reservation inquiries, to discuss rental requirements, or to get more details on specific vehicle availability, contact the S Eastern Ave branch directly.
- Address: 9555 S Eastern Ave Ste 120, Las Vegas, NV 89123, USA
- Phone: (702) 260-7377
- Mobile Phone: +1 702-260-7377
What is Worth Choosing
For those in the Southern Las Vegas area, choosing the Enterprise Rent-A-Car on South Eastern Avenue means opting for a guaranteed level of service and integrity that often exceeds expectations. While the company provides the backing of a large, reliable national fleet, the local staff makes the difference. As evidenced by the detailed and effusive praise for employees like Ham, the focus here is on genuine problem-solving, transparency, and respect for the customer.
This branch is particularly recommended for local users—including military personnel who can utilize the Active Military Discount, and customers who require the peace of mind that comes with a company recognized for its honesty. Furthermore, for families or groups traveling, the combination of comprehensive car options and specialized van rental services means all needs can be met in one convenient, accessible location. In an industry where service can sometimes feel transactional, this Las Vegas branch stands out for its commitment to building lasting customer relationships through professional, kind, and accountable service.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
9555 S Eastern Ave Ste 120, Las Vegas, NV 89123, USA
Enterprise Rent-A-Car Reviews
managementdrivingpayinsurancepickupteamfull sizecheckefficientmorning
★ 5★ 4★ 3★ 2★ 1Ham is literally THE BEST! He is helpful, professional, and truly a kind gentleman. I cannot say enough good things about this man’s customer service. Truly a patient and understanding problem solver who absolutely deserves a pay raise. I had to come back for a few issues I was having with my vehicle and he went above and beyond BOTH times. He resolved my problems and made me feel seen and heard as a customer. Great customer service is few and far between in this day and age but Ham has crushed the expectation and delivered an 11/10 customer service experience. Thank you from the bottom of my heart.
September 26 · Elizabeth HuddlestonGot a nice car for a few days of vacation, price was good, staff were great. My kiddo left some sunglasses accidentally in car, was not realized for a few hours after dropping car off. Called right away and glasses were waiting securely for us to pick up. Integrity, Honesty, and Transparency can lead to success and blessings later. Thank you to all Staff for doing the right thing when it's just sunglasses. Thank you!!!
August 19 · Chris FreymannThis location is the best I’ve been to yet. The customer service is unmatched. I was having an issue and they corrected the matter immediately and got me on my way quickly. Everyone greets you when you enter and it’s just an all around professional environment. Ty helped me and he was very efficient. I’m please with the service provided at this location and would highly recommend doing business with them.
October 02 · Marlinnie JonesEnterprise Rental is fantastic. For a week, I rent a car from Las Vegas. It barely cost more than $500 included insurance, yet I traveled more than a thousand miles. The receptionist was a very kind woman. gave me all the information I needed.
July 13 · Nang NoGreat customer service, team, great leadership.Mr Agaba and his team went over and above to make up for the terrible customer service, broken verbal promises and offensive manager at the Warm Springs Branch. Mr Agaba greeted me with a “we’ve got you” approach and not only resolved issues generated from the other branch, but provided a better vehicle and service than I had hoped for... Even if this branch isn’t closest to you for pick up… they are worth the extra drive for the service you deserve.Thanks again Ham!
May 16 · R Cobb
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