Enterprise Rent-A-Car Introduce
For residents and businesses in the northwest suburbs of Chicago, including Schaumburg, Hoffman Estates, and Palatine, the Enterprise Rent-A-Car location at 950 S Roselle Rd in Schaumburg, IL, stands out as a reliable and customer-focused resource. Operating as a full-service Car rental agency and a dedicated Van rental agency, this local office ensures that whether you need a temporary vehicle while your car is in the shop or a spacious van for a weekend trip, your transportation needs are met seamlessly.
This branch has built a reputation not just on its fleet availability but, most importantly, on the quality of its people. Customers often highlight the exceptional service provided by the team, praising specific employees like Melissa and John for being "professional, friendly, and incredibly helpful" and making stressful situations, such as needing a rental after a car accident, a "perfectly pleasant experience." This dedication to positive, one-on-one customer interaction makes it a trusted neighborhood choice for the Chicagoland community.
Adding to its profile as a valued community partner, this Enterprise location Identifies as women-owned, supporting diversity in local business leadership. Furthermore, it actively supports those who serve our country by offering Active military discounts, ensuring that service members, veterans, and their families receive excellent value on their rentals. With a commitment to friendly professionalism and a diverse fleet, this Schaumburg office is equipped to handle all your short-term and long-term vehicle requirements in Illinois.
The Schaumburg Enterprise Rent-A-Car office is conveniently located at 950 S Roselle Rd, making it easily accessible for residents across the greater northwest suburban area. Its position on a main thoroughfare provides excellent access, though local customers should be aware that navigating into the parking lot, particularly when traveling northbound on Roselle Road, can be slightly tricky, as one review noted. It is always wise to approach the location with care, especially during peak traffic hours.
The complete address for planning your visit is:
950 S Roselle Rd, Schaumburg, IL 60193, USA
A critical aspect of the location's service is its commitment to inclusivity. The facility is equipped with a Wheelchair accessible entrance and a designated Wheelchair accessible parking lot. This ensures that every member of the Illinois community can access the rental services comfortably and without undue difficulty. For customers who need to drop off their vehicle after hours, the branch typically has a secure process—in most cases, you can park the vehicle on the lot, lock the car, and place the keys in the drop box, though the customer remains responsible for the vehicle until an employee checks it in on the next business day.
The Schaumburg Enterprise office provides a wide array of vehicle rental services, catering to everything from emergency replacement rentals to planned corporate or family travel within Illinois and beyond.
- Comprehensive Car Rental Fleet: Offering various classes of passenger vehicles, including fuel-efficient Economy and Compact cars, versatile Intermediate and Standard sedans, Full-Size cars (such as the Chevrolet Malibu or similar), and a selection of Premium and Luxury vehicles for an elevated travel experience.
- Van and Specialty Vehicle Rental: As a key Van rental agency, the branch offers minivans (7- or 8-passenger) ideal for family outings, along with larger 10- and 15-passenger vans suitable for group travel, sports teams, or organizational events. Trucks and SUVs are also part of the fleet for greater utility and cargo capacity.
- Replacement Rentals: Specializing in rentals for customers whose personal vehicle is undergoing repair after an accident, often working directly with local body shops and insurance companies to make the process as stress-free as possible.
- Military & Government Discounts: Offering Active military discounts that include special rates for current federal employees, active-duty service members, retired employees, and veterans for both official and leisure travel.
- Advanced Payment Options: Accepting various forms of payment for deposits and final charges, including major Credit cards, Debit cards (with specific terms and conditions often applying, especially regarding deposits), and contactless NFC mobile payments.
This Schaumburg location boasts several notable features that enhance the overall rental experience and underscore its local commitment to the Chicagoland community.
- Outstanding Customer Service: Consistently receives high praise from renters for the friendly, professional, and helpful staff, with specific shout-outs to employees like Melissa and John for making the rental process easy, even under difficult circumstances.
- Women-Owned Business Status: The facility proudly Identifies as women-owned, contributing to the economic diversity and leadership within the Illinois business landscape.
- Support for Military Community: A key highlight is the availability of Active military discounts, a meaningful way the business supports service members and veterans in the area.
- Flexible and Modern Payment: Offering the convenience of modern NFC mobile payments, alongside traditional credit and debit card options, to speed up and simplify transactions at the counter.
- Full Accessibility: Ensuring all customers have a smooth experience through a Wheelchair accessible entrance and a dedicated Wheelchair accessible parking lot.
- Focus on Replacement Rentals: The staff’s expertise in handling insurance and body shop replacement rentals is a major advantage for local residents dealing with unexpected vehicle repairs.
To check vehicle availability, inquire about specific rates, or confirm the details of your reservation, the friendly team at the Schaumburg branch is readily available by phone.
Address: 950 S Roselle Rd, Schaumburg, IL 60193, USA
Phone: (847) 301-1808
Mobile Phone: +1 847-301-1808
While specific daily operating hours are not listed, Enterprise neighborhood locations typically offer convenient hours throughout the week and shorter hours on Saturday, often being closed on Sunday. Customers are encouraged to call ahead to verify their specific pick-up or drop-off times.
For residents in Schaumburg and the broader northwest Chicago suburbs, choosing the Enterprise on South Roselle Road is highly worthwhile, especially when valuing personalized service and convenience during a potentially stressful time. The consistent customer feedback praising the staff, such as Melissa and John, underscores that this location offers more than just a car—it provides a professional, friendly, and stress-free transaction. This human element is a significant differentiator.
Furthermore, the practical benefits of the location cannot be overstated. As a women-owned business, it demonstrates a commitment to the local economy and diverse leadership. The inclusive policies, including active military discounts and full wheelchair accessibility, make it a welcoming option for all members of the Illinois community. By combining a wide fleet of high-quality vehicles, ranging from small cars to large vans, with modern payment methods like NFC mobile payments and a dedicated team, the Schaumburg Enterprise branch solidifies its position as a top-tier option for reliable vehicle rental in the region.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
950 S Roselle Rd, Schaumburg, IL 60193, USA
Enterprise Rent-A-Car Reviews
insuranceteamSUVmanagerquestionscompetitiveparking lotemployeeminivancall
★ 5★ 4★ 3★ 2★ 1I had an excellent experience thanks to Melissa at Enterprise Rent-A-Car. From the moment I arrived, she was professional, friendly, and incredibly helpful. She made the entire rental process smooth and stress-free, taking the time to explain everything clearly and answer all my questions. Melissa went above and beyond to ensure I got a vehicle that suited my needs, and her positive attitude truly made a difference. Great customer service like this is rare—thank you, Melissa, for making the experience so easy and enjoyable!
October 07 · Rene ContrerasMy wife and I had to rent a car from here due to a car accident and our vehicle being repaired. We had a perfectly pleasant experience. John at this location was friendly and continued to make the experience a good one.If going north bound on Rosell road, it's a bit tricky to get into the parking lot. And that's my only qualm! Hah. Cheers.
September 19 · Joseph KiziorI had a confirmed reservation (Reservation #2090316033) at the Schaumburg S. Roselle Rd. Enterprise location (08/17/2025, 1:00 PM). When I arrived, first the employee asked my driver’s license and gave it to her then I took out my passport to deliver it to them she decided to tell me that there were no cars available — despite 15–20 cars being parked outside, including the exact model I had reserved (Volkswagen Jetta). I even took a photo for proof.This was not only extremely inconvenient (my plans collapsed), but I also noticed other customers being helped while I was denied service and offered no alternatives. As someone who is not from the U.S., I left with the strong impression that I was being discriminated against, which was deeply upsetting and unacceptable.Enterprise presents itself as a customer-focused and inclusive company, but my experience was the opposite: no transparency, no accountability, and no care for confirmed reservations. I have filed a formal complaint with Enterprise, and if they do not resolve this, I will escalate it to consumer protection and civil rights authorities.My advice to anyone considering renting here in this branch : do not trust that your reservation will be honored.
August 18 · Ugur EranginThe car rental experience was great! Fast service and friendly staff. A big thank you to Grace for the awesome ride! Highly recommend
June 16 · John KayacanHassle free from reserving through my insurance to leaving it at the shop for retrieval upon picking my car up. Staff were professional and personable. Though the vehicle could have used some cleaning prior to being rented out, it was reliable and performed well for my needs.
September 24 · ken cubala
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