Hertz Car Rental - Los Angeles - Exposition Boulevard Introduce
For residents and visitors in the heart of Los Angeles seeking reliable transportation, the Hertz Car Rental location on Exposition Boulevard stands out as a local option. Situated conveniently within the city, this agency provides a wide selection of vehicles to meet various travel and business needs, from everyday commutes to weekend excursions across the Golden State.
This particular branch, classified as a general car rental agency, caters to a diverse clientele, including those needing personal vehicles for leisure and professionals, such as rideshare drivers, who rely on rentals for their livelihood. Understanding the offerings and accessibility of this specific location is key to a smooth and efficient rental experience in the bustling Los Angeles area.
The Hertz brand is globally recognized, and while this location benefits from the large network and extensive fleet associated with the name, local customer experiences can vary. We'll explore the particulars of this Exposition Boulevard location to give you a clear, factual overview from a local California user's perspective.
The Hertz Car Rental branch is strategically located at 1300 Exposition Blvd, Los Angeles, CA 90018, USA. This address places it near the Exposition Park area, which is home to major cultural and recreational venues like the Los Angeles Memorial Coliseum and the California Science Center. The area is highly accessible, a crucial factor for a car rental agency in a metropolitan area like Los Angeles, known for its extensive network of freeways and transit options.
Its proximity to key city points makes it an accessible choice for those in the downtown, Mid-City, and South Los Angeles regions. It is also near major railway stations, such as the Westlake / MacArthur Park and Wilshire Normandie stations, making it relatively convenient for customers using public transportation to reach their rental pick-up location. For those arriving from out of town, the location is about 8 miles from Los Angeles International Airport (LAX).
A significant highlight of the location is its commitment to accessibility, offering a Wheelchair accessible entrance and a Wheelchair accessible parking lot. These features ensure that the location is equipped to serve all customers, prioritizing convenience and ease of access right from arrival.
The Hertz Car Rental location on Exposition Boulevard provides a comprehensive range of services typical of a major car rental agency, designed to accommodate both short-term and long-term mobility needs. Based on the general offerings of Hertz and information specific to this LA branch, customers can expect the following services:
- Diverse Vehicle Fleet: The fleet typically includes a wide range of car classes. Offerings often encompass Small Sedans (like a Ford Focus or Chevrolet Spark), Medium and Large Sedans (such as a Chevrolet Malibu or Toyota Corolla), SUVs (including models like the Nissan Rogue, Chevrolet Equinox, or Nissan Pathfinder), Minivans (like the Chrysler Pacifica), Convertibles (such as a Ford Mustang Convertible), and even specialized vehicles like Pickup Trucks or Electric Vehicles (EVs) like the Polestar 2. The availability of specific models depends on the time of rental.
- Rental for Rideshare Drivers: This location is known to cater to rideshare and delivery drivers, often offering specific rental programs designed for their long-term, high-mileage needs, which may include unlimited mileage and basic maintenance in the weekly rate.
- Additional Rental Options: Customers can rent supplementary features to enhance their journey. These often include GPS navigation systems, infant and child car seats, and the option to add an additional driver.
- Payment Flexibility: The agency accepts a variety of common payment methods for local convenience.
This Los Angeles car rental agency offers several features that enhance the customer experience, particularly valuable in the California market:
- Accessibility Features: As previously noted, the location features a Wheelchair accessible entrance and a Wheelchair accessible parking lot, making it an inclusive and accommodating choice for all renters.
- Multiple Payment Methods Accepted: The location accepts Credit cards, Debit cards, and NFC mobile payments, providing renters with flexibility in how they finalize their transactions. This is a vital convenience for modern customers in the LA area.
- Range of Car Classes: The availability of everything from small, fuel-efficient sedans to larger SUVs and Minivans ensures that whether you need a compact car for navigating city traffic or a spacious vehicle for a family road trip on the Pacific Coast Highway, the Hertz Exposition Blvd branch likely has an option. The inclusion of Electric Vehicles (EVs) in the fleet also caters to environmentally conscious renters.
- Specialized Fleet for Professional Drivers: Catering to the significant rideshare market in Los Angeles with specific rental products, including a refundable security deposit and an allowance for extensions, is a key feature of this location.
For inquiries, bookings, or to confirm the availability of a specific vehicle type, customers can reach the branch directly:
- Address: 1300 Exposition Blvd, Los Angeles, CA 90018, USA
- Phone: (323) 218-7148
- Mobile Phone (Direct Line): +1 323-218-7148
Choosing a car rental location is a decision that weighs heavily on reliability, service quality, and the diversity of the fleet. At the Hertz Exposition Boulevard location, the worth of the choice lies in a few key areas that directly impact the local Californian user.
Firstly, the extensive fleet diversity is a major benefit. Los Angeles driving demands adaptability; a small car might be perfect for parking in Koreatown, but a larger SUV is necessary for a weekend camping trip to the Angeles National Forest or a drive up to Big Bear. This Hertz location’s ability to offer everything from compact cars to SUVs and even electric vehicles provides renters with the freedom to choose the perfect vehicle for their exact needs. The availability of specialized rentals for rideshare and delivery drivers is particularly valuable in LA, offering a dedicated and structured program for those who rely on a rental vehicle for their income.
Secondly, the positive customer feedback highlights exceptional individual employee performance. One customer specifically noted the outstanding, professional, and patient service from staff members like Quanzell and a driver named Alexis, emphasizing that they "went above and beyond to make sure everything was handled smoothly" and made the customer feel "genuinely valued." Such commendations point to a capacity for truly excellent customer service at the local level, suggesting that when operations run smoothly, the experience can be excellent and stress-free.
However, potential renters should also be aware of the varied public experiences. Some reviews point to significant issues, including cleanliness problems and staff being perceived as unprofessional when handling complaints, which resulted in major inconvenience and lost time for the customer. This disparity underscores a common industry challenge: while corporate brand standards are in place, the quality of the on-the-ground experience can vary dramatically. Therefore, when renting from this or any location, it is highly recommended to inspect the vehicle thoroughly, document its condition meticulously (inside and out), and confirm all terms, especially for long-term rentals like those used by rideshare drivers.
In summary, the Hertz Car Rental on Exposition Boulevard is a highly convenient, locally accessible Los Angeles option that benefits from the resources of a large, diverse fleet and specific programs for local professionals. The presence of praised staff members suggests the potential for top-tier service. For a seamless rental experience in Los Angeles, renters should prioritize open communication with the staff and ensure they verify the condition of their vehicle and the details of their rental contract upon pickup.
Hertz Car Rental - Los Angeles - Exposition Boulevard Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Hertz Car Rental - Los Angeles - Exposition Boulevard Photos










Hertz Car Rental - Los Angeles - Exposition Boulevard Location
Hertz Car Rental - Los Angeles - Exposition Boulevard
1300 Exposition Blvd, Los Angeles, CA 90018, USA
Hertz Car Rental - Los Angeles - Exposition Boulevard Reviews
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★ 5★ 4★ 3★ 2★ 1I was assisted today by Quanzell and my driver Alexis, and they were both absolutely amazing. Quanzell was professional, patient, and went above and beyond to make sure everything was handled smoothly. Alexis was courteous, on time, and made the entire process stress-free.Both showed outstanding customer service and made me feel genuinely valued as a customer. It’s rare to come across people who take that much pride in their work, and I truly appreciate their help today. Excellent experience overall — thank you both!
October 10 · Oscar PerezREPORTING THEM TO THE BBB ASAP! The videos I have are a little more clear than photos but I am only able to load photos right now. THE STAFF KNOWS EXACTLY WHO I AM!! On July 17th, 2025 I was asked to bring my rental in for exchange due to there being a recall on the car I was driving. I was given a white PoleStar that was unrealistically filthy and filled with roaches ! When I went online to drive Lyft I got a customer who pointed out to me that there was a ROACH crawling above my head near the drivers side mirror and as soon as I noticed I nearly lost control driving. At that point I became very nervous and still completed the drive as the rider ensured me it was ok and he didn’t want to wait for a new lyft ride. We pulled over to kill the big bugs crawling visibly in my eye view and then continued the drive to his destination. Once I dropped him off I noticed there were tiny roaches like babies crawling around the cup holder, out of the vents and under my seats. Some crawled on my legs and I immediately began itching and sneezing as I have severe allergies. I was crying and driving on the way back to the 1300 Exposition Blvd hertz location. Upon arrival, the workers were giggling when I said the car had roaches. I was furious ! They showed zero concern for the issue at hand and told me it was not their job to check and see if a car had bugs and that they are not responsible for cleaning them. At this location they will give Lyft drivers dirty cars inside and out and not offer to wash it! The bugs is where I draw the line. It took hours out of my day going back and forth to hertz where I was unable to go on Lyft and even make money. The guys at this location are unprofessional and it’s really heartbreaking being a Black Latina experiencing such lack of respect and care for jobs in a community where people actually need jobs and are willing to do them while these guys don’t care clearly. Never in life before hertz have I went to any rental car agency and received a dirty car. It’s as if they look down on the Lyft workers and don’t prioritize making sure they have clean and suitable cars. I can’t believe that this was my experience. Today 8/26/25 I got in contact with corporate FINALLY and they provided a temporary resolution however, I will be contacting them again due to issues that stemmed from the exchanged rental I was given in August which the PoleStar had a defective battery which I documented via film. The battery was rapidly declining after charging, just a total nightmare!
August 26 · Jay ArtBoth pick up and drop off were super easy and quick. The staff members who helped us were very friendly and professional. The car was new and in great condition. It was comfortable and drove well. We had some recurring issues with connecting our phone to the car’s CarPlay via USB but that was the only negative and quite minor. Overall it was a really good experience, especially for the price we paid. We’ll definitely rent again the next time we visit LA.
August 12 · M KnowlesEntire staff is very helpful and patient. The manager always goes above and beyond to accommodate and take care of me! Nothing but smiles and good service always. A+++
August 29 · Michael KnoxI ended up coming an hour early to pick my 1030am rental. I wasn't expecting it to be ready, but I was notified that the car had not been returned yet and would be ready at 12pm. Regardless if I arrived early or not someone should have called me to let me know the car would not be ready at the scheduled time.
May 30 · Ambre Chante'
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