Enterprise Rent-A-Car

- 14805 Southlawn Ln, Rockville, MD 20850

For residents and visitors across Rockville and the broader Montgomery County area, securing a reliable rental vehicle is essential, whether due to an unexpected car repair, an insurance claim, or simply a need for extra passenger or cargo capacity for a special trip. The Enterprise Rent-A-Car branch situated on Southlawn Lane in Rockville, MD, is a highly regarded local resource that specializes in fulfilling these diverse transportation needs as both a car rental agency and a van rental agency.

What truly sets this location apart is the exceptional level of customer service consistently reported by local users. Customers describe the staff, including a key team member named Chris, as "awesome" and "very professional" from the moment of reservation through the final drop-off. This branch has cultivated a reputation for making the often-stressful experience of renting a car—particularly after an accident—as smooth as possible.

A prime example of this commitment to convenience is the willingness of the team to go the extra mile, literally. One customer shared a stellar experience in which the staff not only transferred a requested pickup truck from another location (Frederick) on the same day but also personally drove the customer to the nearby auto repair shop for pickup. Furthermore, the agency permitted the final return of the rental car directly at the auto shop, eliminating the need for the customer to arrange an Uber or walk back to the rental office. These personalized services highlight a deep understanding of customer needs during stressful periods and significantly enhance the rental experience.

The Rockville Southlawn Lane Enterprise proudly identifies itself as a women-owned business, demonstrating leadership and entrepreneurial spirit within the local Maryland commercial sector. This designation often reflects a strong focus on community engagement and high standards of personalized customer interaction. In a further display of community support, this branch offers valuable active military discounts, making it a preferred choice for the many military personnel and veterans residing in the D.C. metropolitan and greater Maryland region.

Reviews consistently praise the professionalism, caring nature, and clarity of policy explanation provided by the staff, with one satisfied customer stating the team deserves "a 5 star or more" for outstanding service, a strong endorsement of this local business.

The Enterprise Rent-A-Car facility is conveniently located within the commercial district of Rockville, making it accessible for both business and personal renters throughout the I-270 corridor and surrounding neighborhoods.

The official address is: 14805 Southlawn Ln, Rockville, MD 20850, USA.

The branch’s operating schedule is designed to accommodate the typical working hours of the Montgomery County community:

• Monday to Friday: 7:30 AM – 6:00 PM
• Saturday: 9:00 AM – 4:00 PM (Note the extended Saturday hours compared to many locations)
• Sunday: Closed

The facility is committed to ensuring a comfortable experience for all customers, featuring excellent physical accessibility features:

• Wheelchair Accessible Entrance: Provides a smooth, unobstructed path into the rental office.
• Wheelchair Accessible Parking Lot: Offers dedicated parking spots for easy access.
• On-site Parking: Available parking on the premises adds convenience for customers arriving in their own vehicle prior to rental.

This Rockville branch provides a full range of services tailored to both individual and corporate clients in the area, specializing in flexible and often unexpected transportation solutions.

• Comprehensive Vehicle Fleet: Offers an array of classes including Economy, Compact, Midsize, Standard, and Full-Size sedans for general travel. They also stock a selection of SUVs, Minivans, and specialized vehicles like Pickup Trucks and Passenger Vans to accommodate larger groups or cargo needs.
• Vehicle Transfer/Sourcing: As demonstrated by customer reviews, the team is capable of sourcing and transferring specific vehicle types, such as a pickup truck, from nearby locations to meet a customer's specific, same-day need.
• Accident and Insurance Replacement Rentals: The staff is highly experienced in the nuanced process of handling rentals following a car accident, working closely with insurance providers and repair shops to ensure continuity of mobility for the customer.
• Flexible Return Options: Known for working with local auto repair shops to allow customers to leave the rental vehicle directly at the shop upon final return, significantly simplifying the end-of-rental process.
• Diverse Payment Methods: Accepts all major Credit Cards, as well as Debit Cards and NFC Mobile Payments, providing flexibility. Note that debit card rentals typically require additional documentation and a security deposit hold, which can vary by vehicle class and rental duration.

The features and highlights of the Southlawn Lane Enterprise branch emphasize community value and customer convenience:

• Identifies as Women-Owned Business: Highlights a commitment to diversity in local business and often signifies a high standard of personalized and detailed customer service.
• Active Military Discounts: Provides special rental rates and benefits for active-duty military, veterans, and their families, honoring those who serve with advantageous pricing for both official and leisure travel.
• Outstanding Customer Service: Repeatedly rated highly for professionalism, care, and a willingness to "go the extra mile" for customer convenience, as noted in numerous positive reviews.
• Focus on Cleanliness and Quality: Customers report receiving clean cars with low mileage, indicating a commitment to maintaining a high-quality fleet experience.
• Debit Card Accepted: Crucially accepts debit cards for payment and deposit, widening access for local renters, though renters should be prepared for potential security holds which can be higher than those applied to credit cards.

For making a reservation, inquiring about fleet availability, or checking specific rental policies and requirements at the Rockville Southlawn Lane branch:

Address: 14805 Southlawn Ln, Rockville, MD 20850, USA

Phone: (301) 545-0076

Mobile Phone: +1 301-545-0076

For anyone in the Maryland area—especially those in Rockville, Gaithersburg, and North Bethesda—who needs a reliable rental car or van, the Enterprise Rent-A-Car on Southlawn Lane is an exceptionally strong choice, primarily due to its proven track record of outstanding customer service.

The personalized assistance, such as sourcing a specific vehicle type from another location and coordinating vehicle returns directly with local auto body shops, saves customers time, reduces stress, and genuinely distinguishes this branch from typical rental operations. This level of dedication is particularly valuable when dealing with the frustration of an accident or unexpected repair.

Furthermore, choosing this location means supporting a women-owned business that is actively engaged with the community, offering practical support through active military discounts and ensuring a welcoming environment with full accessibility features. Whether you need a small, clean car for quick errands or a spacious van for a weekend group trip, the combination of a well-maintained fleet and a team dedicated to hassle-free logistics makes this Rockville location a top-tier option in Montgomery County for local car rental needs. The stellar customer testimonials speak volumes to the trustworthiness and professionalism that local Maryland users can expect.

Enterprise Rent-A-Car

14805 Southlawn Ln, Rockville, MD 20850, USA