Enterprise Rent-A-Car

- 5780-B Crain Hwy, La Plata, MD 20646

For residents of Southern Maryland, having access to reliable, local transportation solutions is essential, whether you need a replacement vehicle, a large van for moving, or a comfortable car for a weekend trip. Enterprise Rent-A-Car in La Plata, MD, located conveniently on Crain Highway, is a trusted provider offering a wide array of vehicles and a customer-focused experience for the community. As a well-regarded car rental agency and van rental agency, they specialize in serving the 'home city' market, meaning they focus on the needs of local users who require a vehicle replacement due to an accident, repair, or for general local use, in addition to standard travel needs. This specific focus translates into service tailored to the needs of their neighbors right here in Charles County and the surrounding Maryland areas.

The commitment to the community is clear, and the location is proud to identify as a women-owned business, demonstrating a dedication to diversity and local entrepreneurship within the national brand framework. This commitment, combined with a reputation for clean, reliable vehicles and attentive staff, makes the La Plata branch a go-to choice for those seeking a temporary ride.

Location and Accessibility

The Enterprise Rent-A-Car branch is situated at 5780-B Crain Hwy, La Plata, MD 20646, USA. This location on Crain Highway (US Route 301) provides a straightforward and easily accessible hub for customers throughout La Plata and Southern Maryland. Its proximity to a major thoroughfare ensures that picking up or dropping off a rental car is a manageable part of your schedule. The facility has taken specific measures to ensure that all customers can access their services comfortably. Key accessibility features available at this location include:

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• On-site parking for customers

These features help to create an inclusive environment, making the rental process smoother for everyone, regardless of mobility needs. While the office is noted by customers to be small, the convenient on-site parking and accessible design prioritize ease of entry and exit for local patrons.

Services Offered

Enterprise Rent-A-Car is designed to meet various transportation needs, from short-term replacements to long-haul travel. The core services provided at the La Plata location include both car rental and van rental options, with a fleet designed to accommodate individuals, families, and businesses. Their offerings are generally categorized by the vehicle class, allowing customers to choose based on their specific requirements for space, fuel efficiency, and comfort. Specific services and offerings typically include:

• Wide Selection of Vehicles: Offering rentals across multiple classes, from economy and compact cars for efficiency to full-size sedans, SUVs, and even luxury vehicles (subject to availability).
• Van Rental Services: Dedicated van options, including cargo vans for moving or business needs, as well as passenger vans (like 7-, 10-, and 15-passenger vans) for group travel or large families.
• Options for Additional Drivers: Allowing the renter's spouse or domestic partner to be an authorized driver at no additional charge, provided they meet all rental requirements. Additional authorized drivers beyond a spouse may be added for a per-day fee.
• Damage Waiver (DW) Options: Providing optional coverage at the time of rental to waive or reduce the renter's financial responsibility for loss or damage to the rental vehicle, subject to specific terms.
• Refueling Service Options: Offering customers flexibility in how they choose to pay for fuel upon return, including a Prepay Fuel option, the We Refill option, or the option to You Refill the tank before returning.
• Technology Integration: Utilizing the Enterprise app for managing reservations, viewing or modifying upcoming rentals, and accessing 24/7 roadside assistance.
• Flexibility and Loyalty: Offering deals with unlimited miles on many rentals and featuring the Enterprise Plus® loyalty program, where members earn points for free rental days with no blackout dates on available cars.

Features / Highlights

The La Plata Enterprise branch distinguishes itself through a blend of company-wide policies and local operational characteristics that enhance the customer experience. These highlights are particularly valuable to local Maryland users:

• Identifies as women-owned: Demonstrating local business leadership and a strong commitment to diversity and community involvement.
• Active Military Discounts: A significant benefit to the many military families and personnel in the Maryland region, offering a tangible appreciation for service.
• Exceptional Customer Service: As noted in customer feedback, the staff is often praised for going above and beyond, such as offering to drop off customers at nearby destinations like local dealerships, saving them time and the cost of an extra ride.
• Personalized Rental Experience: Staff members like Derrick, mentioned in reviews, are noted for being personable, incredibly helpful, and providing clear, thorough information, making even difficult or unexpected rental situations (like car repairs) smooth and stress-free.
• Clean and Ready Vehicles: Consistent customer feedback highlights that vehicles are typically ready on time and very clean, ensuring a pleasant start to any rental period.
• Flexible Payment Options: Acceptance of Credit cards, Debit cards, and NFC mobile payments makes securing a rental vehicle convenient for all local customers.

Contact Information

If you are in the Maryland area and need to arrange a rental, the team at the La Plata branch is ready to assist with your car or van needs. It is always recommended to call ahead for the most accurate current vehicle availability and rental policies.

Address: 5780-B Crain Hwy, La Plata, MD 20646, USA

Phone: (301) 392-6240

Mobile Phone: +1 301-392-6240

What is Worth Choosing

For residents and visitors in the Maryland region, choosing Enterprise Rent-A-Car in La Plata is worthwhile due to the combination of a convenient local location, a diverse fleet, and, most importantly, a reputation for superior customer care. The focus on the 'home city' market means the staff is adept at handling rentals for repairs, local moves, and short-term transportation needs, situations common for local users who may be dealing with an unexpected vehicle issue.

The personal touch is what truly sets this location apart. The willingness of staff to offer assistance beyond the expected, like providing rides to customers after drop-off, demonstrates a level of support that translates to a genuinely stress-free experience. Customers like the one who appreciated staff members Ryan and Kenneth for saving them a costly and inconvenient Uber ride highlight the added value of choosing a locally invested business.

Furthermore, the identification as a women-owned enterprise and the provision of active military discounts reflect a valuable commitment to the diverse community of Southern Maryland. This branch offers more than just a car; it provides comprehensive, compassionate, and professional service, ensuring that your rental process is as simple and straightforward as possible, no matter the reason for your journey.

Enterprise Rent-A-Car

5780-B Crain Hwy, La Plata, MD 20646, USA