Five Star a Car Travel & Tours

- 11300 Veirs Mill Rd # 100, Silver Spring, MD 20902

Introduction / Overview

For many Maryland residents in the heart of Montgomery County, finding a reliable, cost-effective, and conveniently located car rental service is a priority, whether for a quick replacement, business use, or a planned vacation. Five Star a Car Travel & Tours, situated in Silver Spring, is a local car rental agency that focuses on meeting this local demand. It stands out in the bustling Veirs Mill Road area for its dedication to customer satisfaction, combining great pricing with a highly praised, personable service model.

This agency is recognized as a provider of essential car rental services and is well-regarded by its clientele for offering competitive rates—a crucial factor for value-conscious Maryland users. Customer feedback consistently highlights the twin strengths of this local business: "Great customer service" and securing "great prices." This combination positions Five Star a Car Travel & Tours as a practical and reliable option for those needing temporary transportation in the Silver Spring and surrounding communities. As a local operation, they aim to make the car rental process as straightforward and stress-free as possible for their neighbors.

Their offerings are part of a broader "Five Star" travel solution focus, suggesting a comprehensive approach to client travel needs, whether for a local daily rental or a vehicle needed as part of a larger travel package. They provide a range of vehicles, from standard passenger cars suitable for navigating Silver Spring traffic to potentially larger vehicles for family or group requirements.

Location and Accessibility

Five Star a Car Travel & Tours is conveniently located at 11300 Veirs Mill Rd # 100, Silver Spring, MD 20902, USA. This address places the agency directly within a vital commercial corridor of Silver Spring, making it highly accessible for residents of Wheaton, Rockville, and other adjacent Montgomery County neighborhoods. The Veirs Mill Road location provides easy access from major regional routes, ensuring that customers can reach the facility without significant detours.

The area is well-trafficked and generally familiar to local users, which adds to the ease of finding the location. While the exact setup of the property is typical of commercial centers in the area, the agency has taken steps to ensure accessibility for all customers:

• Wheelchair Accessible Parking Lot: Dedicated parking spots are provided to accommodate customers with mobility needs, ensuring a convenient start and end to the rental process.
• Proximity to Transportation: Being located on Veirs Mill Road often means the site is well-served by local Ride On and Metrobus routes, providing public transit options for customers needing to travel to the agency to pick up their rental car.
• Easily Navigable: The location is situated in a commercial hub, which means nearby services and facilities are readily available, a factor often appreciated by customers completing necessary paperwork before hitting the road.

Services Offered

As a dedicated car rental agency, Five Star a Car Travel & Tours provides core services designed to get Maryland users on the road quickly, combining flexibility in booking with accommodating payment methods. While specific fleet details require a direct inquiry, their general services cater to standard daily, weekly, and potentially longer-term rentals:

• Passenger Vehicle Rentals: The primary service is the rental of passenger vehicles. Based on typical local agencies and related company information, the available fleet is expected to range from compact or economy cars suitable for local errands to larger sedans and SUVs for family or extended travel.
• Flexible Rental Durations: The agency is equipped to handle various rental periods, offering flexible options like daily, weekly, and monthly rentals to suit customer needs, whether it is for a short trip or an extended insurance replacement.
• Competitive Pricing: A major focus area, as evidenced by customer reviews, is the provision of "great prices," making it a strong contender for value-seeking renters in the Silver Spring area.
• Standard Payment Options: To facilitate easy transactions for local customers, the agency accepts common forms of payment:
  • Credit Cards: Accepted for rentals, deposits, and final payments.
  • Debit Cards: Accepted, though specific local policies regarding deposits and security checks should be confirmed directly with the branch.
• Dedicated Customer Service: The highly praised "Great costumer service" means that users can expect personal attention, knowledgeable staff, and assistance with booking, documentation, and addressing any questions related to the rental vehicle.

Features / Highlights

The distinct highlights of choosing Five Star a Car Travel & Tours are rooted in its performance and local focus, providing a compelling alternative to larger, less personalized chains:

• Exceptional Value and Pricing: The recurring mention of "great prices" in customer feedback is a major highlight, assuring potential renters that this local agency is committed to offering competitive and affordable rates.
• Local Customer Service Excellence: The standout feature is the quality of the customer service. Patrons report a positive, friendly, and helpful experience, indicating a focus on personalized interactions that often exceeds what is found at larger, corporate rental counters.
• Community Integration: Operating as a local business in the heart of Silver Spring, the agency is often tuned into the specific needs and travel patterns of Montgomery County residents, offering a more tailored rental experience.
• Convenient Payment Flexibility: Accepting both credit and debit cards provides essential flexibility, especially for local customers who may prefer to use a debit card for a short-term rental.
• Physical Accessibility: The provision of a wheelchair accessible parking lot ensures that all customers, including those with mobility challenges, can easily access the facility for pick-up and drop-off.
• Travel-Oriented Approach: Being part of a "Travel & Tours" entity suggests an expertise in vehicle logistics that may benefit customers who need a car as part of a larger travel plan or require advice on longer-distance use.

Contact Information (address, phone)

To check current vehicle availability, discuss pricing, or make a reservation, residents of the Maryland area can reach out to the Silver Spring branch directly. Note that a current phone number is not available in the provided data, making the physical address and in-person visit the most definitive way to secure services.

• Address: 11300 Veirs Mill Rd # 100, Silver Spring, MD 20902, USA

Customers are strongly encouraged to visit the location during business hours for direct assistance, given the critical nature of verifying details like pricing, deposits, and vehicle class availability which can fluctuate rapidly.

What is worth choosing

For residents of Silver Spring and the surrounding Montgomery County area, Five Star a Car Travel & Tours is worth choosing primarily for the unbeatable combination of "great prices" and exemplary customer service. In an industry where renters often feel like a transaction, this local agency has made a concerted effort to prioritize the customer experience, leading to high praise from its patrons. If your priorities are value and a personalized, friendly service experience—where the staff takes the time to ensure you are well taken care of—this is the right local choice.

Moreover, the practical considerations of payment flexibility and accessibility add to the appeal. The ability to use both credit and debit cards, along with the wheelchair accessible parking, simplifies the logistics of renting a vehicle. By choosing a local business located centrally on Veirs Mill Road, you support the Silver Spring economy while securing a reliable vehicle from a team that is genuinely invested in the community and committed to providing a five-star rental experience without the premium price tag. For your next car rental need, stop by 11300 Veirs Mill Road to experience the difference a local, customer-focused agency can make.

Five Star a Car Travel & Tours

11300 Veirs Mill Rd # 100, Silver Spring, MD 20902, USA