Peak Transit

- 720 University Blvd W, Silver Spring, MD 20901

Introduction / Overview

For residents across the Free State, particularly in the bustling Washington D.C. Metropolitan Area, reliable and specialized transportation is not just a convenience—it's a critical link to healthcare and independence. Peak Transit, located in Silver Spring, MD, operates not as a conventional car rental agency but as a dedicated handicapped transportation service, focusing exclusively on Non-Emergency Medical Transportation (NEMT) and related specialized rides. This business plays an essential role in the Maryland community by offering mobility solutions for individuals who require more than a standard taxi or ride-share service to reach their scheduled appointments.

The core mission of Peak Transit is to safely and professionally transport clients who are ambulatory, wheelchair-bound, or require stretcher accommodations. Their services are crucial for those with limited mobility, ensuring they can access doctor's visits, hospital discharges, dialysis treatments, and other essential services without stress or compromise to safety. The company prides itself on having the proper equipment and expertise to handle clients with varying needs, including those requiring bariatric wheelchair or stretcher transport.

The business itself is deeply rooted in community values. Peak Transit proudly identifies as being Asian-owned, Black-owned, Latino-owned, veteran-owned, and women-owned. This multi-faceted identity reflects a strong commitment to diversity and a deep understanding of serving all segments of the Maryland population with professionalism and sensitivity. A key positive customer experience highlighted in a review praises the company’s dedicated service, noting that a staff member named Gerard provided a wonderful experience by arriving early and managing the client transport with expertise, confirming their use of the "proper equipment and skills." This kind of testimonial reinforces the high level of care and specialized competence Peak Transit aims to provide to Maryland users.

However, potential customers should note a discrepancy found in one public review, which alleges the location is currently operating an unlicensed car wash service that caused a customer’s battery to die. This conflicting information about the use of the physical premises should prompt users to confirm that the professional NEMT services—which are the primary, publicly listed business type—are fully operational and separate from any alleged non-permitted activities at the site. When booking a vital medical transportation service, verification and attention to the company’s core offerings remain paramount.

Location and Accessibility

Peak Transit is strategically situated in Silver Spring, a key part of Montgomery County, Maryland, which is centrally located within the DMV (D.C., Maryland, Virginia) area.

The specific address for Peak Transit is:

• 720 University Blvd W, Silver Spring, MD 20901, USA

This location on University Boulevard West provides good regional access, making it a convenient base for a service covering the densely populated regions of Montgomery, Prince George's, and potentially surrounding Maryland counties. For clients visiting the physical office or for the smooth operation of their specialized fleet, accessibility is a core feature. The facility provides both a wheelchair accessible entrance and a wheelchair accessible parking lot. These features are critical for any handicapped transportation service, ensuring that the staff can safely and easily move equipment and clients to and from the adapted vehicles, thereby streamlining the pick-up and drop-off process for employees and visitors alike. Being able to easily access the premises reflects the company's operational commitment to serving individuals with mobility challenges.

Services Offered

Peak Transit’s service portfolio is highly specialized, concentrating solely on transportation for individuals with medical or mobility needs rather than general car rentals. Their offerings are designed to cover a wide spectrum of non-emergency transport requirements throughout the Maryland region.

• Non-Emergency Medical Transportation Services: The flagship service, providing pre-scheduled, reliable, door-through-door service to all types of medical appointments, including routine check-ups, physical therapy, dialysis, and hospital discharges.
• Wheelchair Rides and Transport: Utilizing specialized vehicles equipped with hydraulic lifts or ramps to accommodate clients securely in their own or provided wheelchairs. Drivers are typically trained to assist with safe transfers and securing the chair within the vehicle.
• Stretcher Transport: Catering to patients who must travel in a lying-down position due to injury, illness, or post-operative restrictions. This service uses state-of-the-art vehicles equipped with specialized cots/stretchers and is staffed by trained personnel to ensure maximum safety and comfort during the transfer and journey.
• Bariatric Wheelchair Transport: A specific, specialized service for bariatric patients, requiring heavy-duty, reinforced equipment and vehicles designed to safely and comfortably accommodate individuals over standard weight limits.
• Disability Transportation: Broad services covering general transportation needs for individuals with various disabilities, ensuring safe, professional, and sensitive service beyond just medical appointments.
• Scheduled Appointments: The foundation of the service, where all rides are pre-booked to guarantee punctuality for critical medical timing.
• Pick Up and Safely Transport: Focusing on a holistic, caring process that includes helping the client from their starting point, securing them in the appropriate vehicle (be it wheelchair or stretcher), and delivering them safely to their exact destination.

Features / Highlights

Beyond the core services, Peak Transit highlights several key attributes and business identifiers that make it a distinctive choice in the Maryland transportation landscape.

• Multi-Identity Ownership: The business identifies as Asian-owned, Black-owned, Latino-owned, veteran-owned, and women-owned, demonstrating a commitment to diverse representation and an inherent understanding of diverse community needs.
• Active Military Discounts: Acknowledging the large military presence in Maryland and the DMV area, the company offers active military discounts, providing appreciated savings for service members, veterans, and their families on their vital transportation needs.
• Full Accessibility: Features like a wheelchair accessible entrance and a wheelchair accessible parking lot ensure that even the process of engaging with the service at the physical location is barrier-free for all clients.
• Specialized Equipment: They utilize professional equipment like Bariatric Wheelchairs and specialized vehicles for Stretcher Transport, confirming they meet the high safety and comfort standards required for non-emergency medical transport.
• Trained Personnel: As noted in customer feedback, the team is praised for having the "skills to facilitate the required transportation," indicating that drivers and assistants are specifically trained in client transfer, securing, and mobility assistance (such as MAVO certification).

Contact Information

For scheduling a non-emergency medical transport ride, confirming service coverage in the Maryland region, or inquiring about specific needs (such as bariatric or stretcher transport), customers can reach Peak Transit using the following details.

Address: 720 University Blvd W, Silver Spring, MD 20901, USA

Phone: (833) 711-8311 (Toll-Free)

Mobile Phone: +1 833-711-8311 (Toll-Free)

As all their services are dependent on scheduled appointments, it is imperative to use these contact methods to book rides in advance, ensuring that the appropriate vehicle and trained staff are secured for the date and time of the required medical service.

What is Worth Choosing

For residents of Maryland seeking specialized non-emergency medical transportation, Peak Transit is a choice worth considering due to its distinct focus and community-driven commitment. The decision to choose Peak Transit over a general taxi or ride-share service centers on the level of specialization and care provided. They do not offer conventional "car rentals" but rather a tailored solution to a critical need: safe, reliable, and comfortable transport for the mobility-challenged, elderly, or medically fragile.

First and foremost, the comprehensive range of services—from standard wheelchair transport to the complex logistics of Bariatric Wheelchair and Stretcher Transport—demonstrates a high level of operational capacity that is essential for NEMT providers. This means Maryland residents with severe mobility issues or those requiring constant lying-down transit for a medical procedure can rely on a service equipped with the necessary state-of-the-art vehicles and trained personnel. The positive customer review specifically commends the staff’s expertise and proper equipment, which speaks directly to the quality and reliability of this specialized core service. For patients requiring transport to major medical hubs in Baltimore or Washington D.C., having a dependable service based in Silver Spring is invaluable.

Secondly, the company's strong commitment to diversity and community support, evidenced by its multi-identity ownership and the offering of active military discounts, adds a layer of positive distinction. Choosing Peak Transit is, in part, supporting a business that values and reflects the broad spectrum of the Maryland community, while also providing tangible benefits to military families and veterans who may rely on NEMT services. This combination of specialized capability, community alignment, and dedicated accessibility makes Peak Transit a uniquely valuable resource for non-emergency medical transportation in the Silver Spring and wider Maryland region. While users should always perform their due diligence on any service, especially when encountering conflicting public information about the facility's use, the core business model of safe, specialized, and professionally-assisted transportation remains a critical and beneficial service.

Peak Transit

720 University Blvd W, Silver Spring, MD 20901, USA