Hertz Car Rental - FBO - Executive Airport - Henderson (HND) Introduce
For Nevada residents and visitors requiring convenient vehicle access in the greater Las Vegas area, **Hertz Car Rental - FBO - Executive Airport - Henderson (HND)** offers a distinct and often less-congested option compared to the main commercial airport. Located directly at the Henderson Executive Airport, this agency caters to customers seeking fast, on-site service in a more private aviation environment. It stands as a reliable local car rental agency for those looking to explore the dynamic Henderson and Las Vegas regions, or take a road trip to the Hoover Dam, Lake Mead, or other scenic Nevada destinations.
The service at this location aims to be professional and efficient, focusing on the needs of travelers utilizing the executive airport facilities. While some customer experiences highlight exceptional, personalized service (as noted in one review praising an employee named Jonathan for consistent, 10/10 service and vehicle selection), other feedback points to occasional issues with vehicle availability despite prior reservations. This suggests that while the quality of in-person interaction can be outstanding, proactive booking and confirming availability are crucial steps for securing a vehicle, especially during peak travel times common in the Las Vegas valley.
This Hertz location is a dedicated car rental agency, providing essential ground transportation for private and general aviation clientele, as well as a great alternative for locals in the Henderson area who prefer not to deal with the higher traffic volume of McCarran International Airport (Harry Reid International Airport) or the general inconvenience of off-airport locations. The focus on an airport environment ensures a streamlined process, which is especially valuable for business travelers or anyone arriving via a private or charter flight.
The range of vehicles available typically includes everything from small sedans—like the popular Mazda 3 4-door—perfect for zipping around town and finding parking, to larger SUVs like the Chevrolet Equinox or Nissan Rogue, ideal for family travel or longer excursions into Nevada's vast desert landscapes. Vehicles are typically well-maintained, upholding the standard associated with a major national brand like Hertz. Customers are encouraged to book their reservations well in advance, particularly if a specific vehicle class, such as a large SUV or specialized model, is required, as the FBO location may have a more tailored fleet selection than larger commercial airport hubs.
The location's operational hours are tailored to the FBO environment, which means they are generally open Monday through Friday from 8:00 AM to 12:00 PM and again from 1:00 PM to 4:00 PM. On Saturday, the hours are reduced, typically from 9:00 AM to 12:00 PM, and the location is generally closed on Sundays. These specific hours are a key factor for customers to consider when planning pick-up and drop-off, especially since after-hours returns are typically not permitted at this particular branch.
The Hertz Car Rental at Henderson Executive Airport is strategically positioned to serve the burgeoning community of Henderson and the south Las Vegas valley. Its unique setting within the Executive Airport offers a layer of exclusivity and convenience that is often sought after by both local customers and those flying into the area for business or pleasure via non-commercial flights.
The facility is situated at:
- **Address:** 3500 Executive Terminal Dr, Henderson, NV 89052, USA
This address places it directly on the grounds of the Henderson Executive Airport (HND), which is a key reliever airport for the Las Vegas area. Its proximity to major transportation arteries, including Interstate 15 and the I-215 beltway, provides exceptionally quick access to the Las Vegas Strip (about a 15-20 minute drive depending on traffic), downtown Henderson, and the master-planned communities of Inspirada and Anthem. For locals needing a temporary vehicle, the location offers a less-stressful pick-up experience than the high-traffic volume of LAS. Vehicle pick-up and returns are generally on-site, providing maximum convenience for customers arriving or departing via the airport.
The services offered at this specific Hertz FBO location are focused on providing a comprehensive, hassle-free rental experience for its clientele. The available services are:
- **Car Rental Agency:** The primary service, offering a selection of cars, SUVs, and other vehicle types for daily, weekly, or monthly rentals.
- **Onsite Services:** The convenience of having the rental counter and vehicles directly at the terminal, eliminating the need for shuttles.
- **Vehicle Delivery & Pick-up:** As an FBO location, there is an emphasis on quick, premium service, including the potential for vehicle delivery to or pick-up from the immediate area, though specific details should be confirmed upon booking.
- **Payment Versatility:** Acceptance of multiple modern payment methods to facilitate a smooth transaction process.
This Henderson location is committed to customer comfort and convenience, integrating several key features and highlights into its operation:
- **Active Military Discounts:** A notable highlight is the availability of discounts for active military personnel, demonstrating a commitment to serving those who serve our country.
- **Wheelchair Accessible Entrance:** The facility ensures accessibility for all customers with a dedicated wheelchair accessible entrance.
- **Wheelchair Accessible Parking Lot:** Convenient parking is provided for customers with mobility needs, further enhancing accessibility.
- **Flexible Payment Options:** Acceptance of major Credit Cards, Debit Cards, and the use of NFC mobile payments (like Apple Pay or Google Pay) provides renters with financial flexibility.
- **Premium, Low-Volume Location:** As an FBO branch, customers often benefit from shorter lines and a more personalized service than can be found at larger, commercial airport locations.
- **Age Flexibility:** The minimum rental age is generally 20 for most car classes, though this is subject to additional fees and specific vehicle exclusions.
For immediate assistance, reservations, or inquiries regarding vehicle availability, please use the following contact details. Note the phone number allows for direct contact with the local branch for the most accurate, up-to-the-minute information on their fleet and hours of operation.
- **Address:** 3500 Executive Terminal Dr, Henderson, NV 89052, USA
- **Phone:** (702) 263-8894
- **Mobile Phone:** +1 702-263-8894
Choosing Hertz Car Rental at the Henderson Executive Airport is a decision that favors convenience and a potentially superior customer experience for the local Nevada user. The primary benefit of this FBO location is the **reduced hassle and stress** often associated with car rentals. Instead of navigating the massive infrastructure and congestion of Harry Reid International Airport, renters can enjoy a smaller, dedicated facility where staff can often provide a higher degree of personalized attention. As one customer noted, the service can be "absolutely amazing" and "10/10" when the staff is able to focus on the individual renter's needs.
Furthermore, the location in Henderson is ideal for residents of southern Nevada, offering a nearby, accessible pick-up point for family vacations, business travel starting from a private jet, or temporary local vehicle needs. The ease of access to major interstate routes (I-15 and I-215) means you can be on your way to Las Vegas, Boulder City, or even a regional day trip to the Valley of Fire State Park, in a matter of minutes rather than hours. The diverse fleet selection, which frequently includes the most popular car classes, ensures there is a vehicle to meet almost any requirement, from economical compacts to comfortable SUVs for navigating the urban and scenic environments of Nevada.
The availability of features like **active military discounts** and full **ADA accessibility** (wheelchair-accessible entrance and parking) makes this location an inclusive and valuable option for a wide range of customers. While past experiences suggest it is vital to call ahead and confirm a reservation due to potential inventory challenges, the overall offering of an on-site, FBO-level rental service with a focus on quick turnarounds and professional interaction makes this Hertz branch a smart choice for discerning renters in the Nevada area.
Whether you are a seasoned business traveler or a local resident needing reliable temporary transportation, this Hertz location at the Henderson Executive Airport is engineered for efficiency. The key to a great experience is simple: **reserve early, and you'll unlock the full convenience of this prime location.**
Hertz Car Rental - FBO - Executive Airport - Henderson (HND) Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Hertz Car Rental - FBO - Executive Airport - Henderson (HND) Photos



Hertz Car Rental - FBO - Executive Airport - Henderson (HND) Location
Hertz Car Rental - FBO - Executive Airport - Henderson (HND)
3500 Executive Terminal Dr, Henderson, NV 89052, USA
Hertz Car Rental - FBO - Executive Airport - Henderson (HND) Reviews
pricecall
★ 5★ 4★ 3★ 2★ 1Jonathan is absolutely amazing. He is personable and helps each time I am in town and in need of a vehicle. I've never had to wait and he has always picked a solid car for my rental. 10/10 service always.
December 14 · AI don’t know why I even bother with this location anymore. Customer service is bad but their availability is even worse. Last 5 times I’ve reserved a car I get a phone call later that they’re sold out. “Oh you can just get one at the big airport” If I wanted to get a car there that’s where I would have reserved the car at. Last time I had a reservation for about a month and they called me the day before. Total clown show.
February 13 · Michael TrebbeI have never had a more rude customer service experience. Called the branch at 10:15 on 7/17 and spoke with Jonathan who told me he did not have any cars available for my reservation except a Cadillac and he would need to double the price, then he claims he has no returns or other vehicles available cause of Biden coming into town? How is it my fault you dont have a car avaialble that I reserved far in advance. He then told me he needed to double the rate of the rental. Again, no customer service, then tells me that I can do to the airport to rent the vehicle, there is a reason why i wanted to pick up from the local branch and not be subjected to airport taxes. He told me if I have any complaints to go talk to corporate and then has the audacity to hang up on me. FIRE Jonathan immediately as he clearly has no idea how to speak to anyone or do his job correctly!!!!!!!!!!!!!!!!!!!!!!! Ridiculous. I will never use Hertz again
July 17 · Shane WheatleyIf I could give zero stars, I would. PHILLIP gave me the worst experience and customer service that I had ever been given by a car rental company. Booked a car and was called saying that specific car was not available and that I would need to cancel, which was fine. I rebooked a different car at the same location, for a higher price a day in advance. I figured there was no issue because my booking went through and no call about an issue like the previous booking. Showed up the day of my booking which was 8:00. Waited for 45 minutes before i was EVEN GREETED! mind you, my rental was for 8AM this morning and i wasn't greeted until well after 8:45. A worker from enterprise right over even called for PHILLIP to come and he said he would be right over but i still waited for about 10/15 minutes before he even came over. Long story short, PHILLIP, told me that he called me yesterday about a specific car being available and i explained to him that i booked a TOTALLY DIFFERENT car that was even more expensive and he said that there was still no cars available. i asked why i didn't get a call or any form of notification like i did for the last booking and he said because he didn't get in until 7:30AM. to me, i felt like that was more than enough time to call someone to tell them that there are no cars available especially because it was 8:45AM at that time and that was more than enough time to call. He was very rude about the situation and basically didn't even want to help me look for another car or call a different location for me. i told him i wouldn't be coming back to this location because i felt as if I was being disregarded and he said "good! please don't!" I called Hertz and reported the incident to corporate and they were very wonderful about the situation. Although i had to cancel my trip because there were no available cars for the time i needed, they gave me a credit to use for next time. I will not label all Hertz the same, but this location has a lot of work to do.
September 20 · maleah robersonThe service was very poor. Called the day before, the day of, and 30 minutes prior arrival to ensure car was ready to be picked up by passenger. When we arrived the car was not cleaned, fueled, or ready! Agent said no other vehicles were available and that it would be 10 minutes or so before it was and he disappeared. 25 mins later showed up with vehicle! He said he was the only one of three people supposed to be working that day. My understanding from other staff and Google ratings is that is often the case. If you are looking to manage your time and expect a good customer service experience, avoid using Hertz at Henderson Executive Terminal!
January 19 · Steve
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