Hertz Car Rental - Fullerton - South Harbor Boulevard Introduce
For Southern California residents needing reliable replacement transportation—often due to accident repairs—or local users requiring a specific utility vehicle, Hertz Car Rental at 1620 South Harbor Boulevard in Fullerton, CA, provides a focused and efficient service solution. This neighborhood branch, often identified as a Hertz Local Edition (HLE), is strategically situated in Orange County, making it easily accessible for both local commuters and visitors to the greater Anaheim area.
A significant portion of this location's operations centers on insurance-fulfillment, meaning they often prioritize rentals for customers whose vehicles are being repaired under an insurance claim. As noted by customers, this specific focus can sometimes limit the availability of vehicles for "fun" or general leisure rentals, though they are consistently reliable for emergency or necessary transportation needs. Customers have praised the staff, like Freddy and Leo, for being highly attentive and doing a "great job getting us a car and making sure we got on the road soon as possible," which is critical when dealing with the stress of a vehicle loss.
Despite its operational focus, the Fullerton branch maintains a diverse fleet for general rental, including popular models like the Ford Focus, Chevrolet Equinox, and even electric vehicles such as the Tesla Model 3 Standard Range. Crucially, the location also offers cargo van rental, a valuable service for local moving, business logistics, or large purchases, a specialty not all neighborhood agencies provide.
For California users, the location offers the convenience of quick processing and close proximity to major tourist hubs like the Disneyland Resort District (approximately a 10-to-15 minute ride away). However, potential renters must be mindful of the operational hours. Like many HLE sites, this branch operates on a limited schedule, particularly on weekends, which necessitates careful planning for both pick-up and return. Customers have noted issues with the absence of an after-hours key drop box, so adherence to business hours is essential to avoid additional charges or inconvenience.
The Hertz Car Rental facility is conveniently located on South Harbor Boulevard, one of Fullerton's main thoroughfares. This placement offers excellent accessibility for drivers coming from nearby cities like Anaheim and Brea, and it is a practical alternative to airport-based rental counters.
The official address for this Fullerton car rental agency is:
1620 S Harbor Blvd, Fullerton, CA 92832, USA
Due to its location, it is highly accessible for those visiting or residing near the major Orange County entertainment centers. The office hours reflect a standard neighborhood operation:
- Monday to Friday: 8:00 AM – 5:00 PM (Note: Some sources indicate 7:00 AM – 6:00 PM for other local branches, but 8:00 AM – 5:00 PM is a common HLE time).
- Saturday: 9:00 AM – 12:00 PM (A short window for weekend service).
- Sunday: Closed.
For all customers, particularly those with mobility needs, the facility ensures accessibility:
- Wheelchair Accessible Entrance: Provides a clear path of travel for smooth entry into the office.
- Wheelchair Accessible Parking Lot: Designated parking spots are available to ensure close and convenient access to the rental counter.
The Fullerton - South Harbor Boulevard Hertz branch offers a specialized blend of rental services, primarily focusing on local replacement needs while maintaining general fleet availability.
- Onsite Services: The entire rental process, from reservation confirmation and paperwork completion to vehicle inspection and return, is handled directly at the counter by the local team.
- Insurance-Fulfillment Specialization: A core service of this location is providing replacement vehicles for customers involved in accidents, often working directly with insurance companies to streamline the rental process during a stressful time.
- Specialized Vehicle Rentals: Beyond standard passenger cars (e.g., small sedans, medium SUVs), the fleet includes:
- Cargo Van Rental: Essential for moving, home projects, or commercial needs.
- Electric Vehicles (EVs): Modern options like the Tesla Model 3 may be available, catering to the growing demand for sustainable California transportation.
- Payment Flexibility: A variety of payment methods are accepted for convenience:
- Credit Cards (Standard major cards)
- Debit Cards (Policies apply, often requiring specific documentation or holds)
- NFC Mobile Payments (Supporting quick, tap-and-go transactions)
- Customer Pick-Up/Drop-Off: While not always available or guaranteed, as a Local Edition, the location may offer a 'Neighborhood Delivery' service for Gold Plus Rewards members, where an associate can drop off or pick up the vehicle, subject to scheduling and specific restrictions.
This Fullerton car rental agency is highlighted by its attentive staff and convenient location, making it a reliable choice for local Orange County transportation.
- Dedicated Staff and Quick Process: Customer feedback praises the desk representatives for being "very attentive" and making the process fast—sometimes "less than 10 minutes"—when vehicles are available, minimizing wait times for local users.
- Focus on Insurance Rentals: The location’s specialization as an insurance-fulfillment site means they are adept at handling the unique paperwork and coordination required for replacement rentals, a significant benefit for accident victims.
- Proximity to Major Attractions: Located on South Harbor Boulevard, the branch is just a short drive from the major Anaheim resort hotels and entertainment hubs, providing a convenient pick-up point for tourists and local commuters alike.
- Active Military Discounts: The location supports the military community by offering special discounted rates for active service members, a valuable saving feature in the high-cost Southern California market.
- Access to Utility Vehicles: The confirmed availability of cargo van rental is a key selling point for users needing practical, high-capacity transport beyond a standard car or SUV.
For making a reservation or for inquiries regarding an existing rental at the Fullerton - South Harbor Boulevard branch, please use the following contact details:
Address:
1620 S Harbor Blvd, Fullerton, CA 92832, USA
Phone:
(714) 879-3866
Mobile Phone:
+1 714-879-3866
Choosing the Hertz Car Rental location on South Harbor Boulevard in Fullerton is particularly worthwhile for specific segments of the California user base. It is an excellent choice for anyone needing an insurance-replacement vehicle, as the staff are noted for their efficiency and focus in this area, often successfully placing customers in a car quickly during a pinch, even when other agencies have struggled. The positive, attentive attitude of the staff, as highlighted in customer reviews, significantly enhances what is often a stressful rental experience.
The branch is also highly recommended for local businesses or residents requiring a cargo van or specialty vehicle for temporary use, capitalizing on the inventory of utility and electric vehicles. Furthermore, general renters visiting the nearby Anaheim resort district will appreciate the location's proximity and the potential for a fast, friction-free pick-up, provided they book in advance. The availability of active military discounts also makes this a financially attractive option for service members.
However, local users must understand the limitations of a neighborhood location: the limited weekend hours (closing at noon on Saturday and closed Sunday) and the reported absence of an after-hours drop-off option require strict adherence to the branch's operating schedule. Returns attempted outside of these hours could result in the rental period extending, incurring extra charges. Therefore, if your travel schedule is flexible and aligns with standard weekday or morning Saturday operations, or if you specifically need an insurance replacement or a cargo van, this Fullerton Hertz location offers attentive service and reliable vehicles at an affordable rate.
Hertz Car Rental - Fullerton - South Harbor Boulevard Inside
Car Rental Agency
- Cargo van rental
Hertz Car Rental - Fullerton - South Harbor Boulevard Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Hertz Car Rental - Fullerton - South Harbor Boulevard Photos










Hertz Car Rental - Fullerton - South Harbor Boulevard Location
Hertz Car Rental - Fullerton - South Harbor Boulevard
1620 S Harbor Blvd, Fullerton, CA 92832, USA
Hertz Car Rental - Fullerton - South Harbor Boulevard Reviews
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★ 5★ 4★ 3★ 2★ 1Very close to Disney, about a 10 to 15 minute ride. They were very attentive, and the process took less than 10 minutes. Got a great car I had a good in affordable rate. Honestly, I can't say anything about about this place.
October 17 · Frederick UcedaWe had a rough time getting a car anywhere but Freddy and Leo did a great job getting us a car and making sure we got on the road soon as possible. Be aware that this is mainly an insurance-fulfillment location so if you need a rental car for fun, you may not get one. But in a pinch they can come through!
September 02 · Mike OMy sales guy checked in every single car that came in as I was standing at the counter in a huge rush. Everybody got better service than me. It was unreal. 1 hr to pick up a car I did not even want. It was the only option I was told. Very very doubtful
October 15 · JoePre-paid for a vehicle on their website and came at noon which was our scheduled time. Upon arrival nobody acknowledged us, which was fine at first but then I realized it was just the beginning. We give them our information and tell them that we prepaid. They told us it would cost us more to get the vehicle because the car is electric. We said we just wanted the car we selected and paid for. He said it would cost more because they only have the hybrid. We went back n forth just requesting to get the car we already paid for as we were on limited funds. They refused to give us a car and said if we don’t want to pay extra then we have to wait 45 minutes for them to get an oil change done on a car within our budget. How does that make any sense? We asked for our card and information back and had to walk away.Recap: rude, tried to upsell and when we refused they refused to give us the car we paid for unless we waited 45 minutes. Terrible management. Had to wall out.
September 15 · Meena EskanderHad the absolute worst experience here. Renter beware!!!!!!!!!!!!They rented us a car that was basically a lemon and should have been in the shop for servicing. For starters, it was dirty and the floor carpet was coming up. On day one, it ran sluggish. The second day we stopped at a store and when we returned to the car it wouldn’t start. After about 30 minutes it finally started again. The next day, the same thing happened only this time it wouldn’t start at all. After trying for about 45 minutes, We called a towing company who came pretty quickly and told us the battery was completely dead. We took the car straight to the nearest airport to exchange for another car…we were afraid to shut it off again so we didn’t refuel. When we returned the new car the next day to the initial rental place and told them about our troubles weren’t compensated at all and were actually told ‘break downs’ happen all the time here. Really??? So they basically admitted to poor maintenance of their cars. Leo offered nothing but excuses for our troubles and actually added charges for gas - we didn’t have time to refuel the first car and were also too nervous to turning it off. Basically we paid double for our trouble and Leo was very dismissive. Poor poor poor customer service!!! I will never rent from them and advise anyone thinking about it to think again!!
July 28 · Passionate Poet
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