Enterprise Rent-A-Car Introduce
For residents of Orange County and the greater Southern California area, securing reliable, convenient, and fairly-priced vehicle rentals is essential, whether the need arises from an insurance claim, a crucial business trip, or a weekend getaway to the mountains or the desert. The Enterprise Rent-A-Car branch in Fullerton offers a dedicated, local-market approach to transportation, providing a diverse fleet and focusing on customer-first service that is often preferred over large, chaotic airport hubs.
Located in the heart of the community, this facility distinguishes itself not just as a vehicle provider, but as a local business. Its primary focus is to serve customers who require a replacement vehicle—perhaps due to a car repair or accident—or those who simply need extra space for a group outing or a home project. The agency is part of the extensive Enterprise network, giving customers the confidence of a major brand's resources, while the day-to-day operation is guided by local professional standards.
The Enterprise branch is conveniently situated on a major street in Fullerton, making it easily reachable for residents of Fullerton, Anaheim, Placentia, and surrounding Orange County neighborhoods. Its central location simplifies the logistics of both vehicle pick-up and drop-off, avoiding the time-consuming commutes to distant airport centers.
- Address: 729 W Commonwealth Ave, Fullerton, CA 92832, USA
To ensure a stress-free experience for every customer, the location provides excellent accessibility and convenience features, which are vital for local users:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- On-site parking for customers
These amenities highlight the agency's commitment to accommodating all members of the community, ensuring a safe and convenient transaction from the moment a customer arrives until they depart in their rental vehicle.
As both a car rental agency and a van rental agency, the Fullerton Enterprise branch maintains a comprehensive fleet that covers a full spectrum of rental needs. Their vehicle offerings are designed to address the common demands of a busy Southern California community:
- Daily and Weekly Car Rentals: A wide range of vehicles, typically including economy cars (e.g., Hyundai Kona, Nissan Versa, Toyota Corolla) for maximum fuel efficiency, full-size sedans (e.g., Chevrolet Malibu), SUVs (e.g., Chevrolet Equinox, Nissan Rogue), and even luxury cars for special occasions.
- Van Rentals: A specialty service that includes 7-passenger minivans (e.g., Chrysler Pacifica) for family trips to local attractions like Disneyland, and larger passenger vans (e.g., 12- or 15-passenger Ford Transit) essential for group travel, corporate shuttles, or sports team transportation.
- Cargo Van Rentals: Enterprise is known for offering various sizes of cargo vans, which are perfect for local moving, hauling furniture, or transporting equipment for small businesses and contractors in Orange County.
- Pick-up and Drop-off Service: Consistent with the Enterprise brand's strong focus on customer convenience, the branch often provides a complimentary pick-up service for local renters, further simplifying the logistics of getting to the rental office, especially when a personal vehicle is unavailable.
The operational hours for this facility are typically Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 2:00 PM, and Sunday from 9:00 AM to 1:00 PM, though customers should always call ahead to confirm current hours and availability for their specific rental dates.
Several features make this specific Enterprise location a standout choice for local California consumers, extending beyond the typical rental services:
- Identifies as Women-Owned: The business identifies as women-owned, contributing to local supplier diversity and reflecting a commitment to equitable business practices in the community. This unique feature can appeal to customers who prioritize supporting diverse local enterprises.
- Active Military Discounts: The agency proudly supports service members by offering active military discounts. These typically involve a 5% discount off base leisure travel rates, with further benefits often available for USAA members, such as waived young driver fees and discounted rates for official government travel.
- Modern Payment Flexibility: The location accepts a wide variety of payment methods, catering to modern financial habits. Accepted payments include Credit Cards, Debit Cards (subject to certain vehicle restrictions and required ID/address verification), and NFC mobile payments (e.g., Apple Pay, Google Pay).
- Commended Customer Service: Recent customer feedback highlights exceptional service, specifically praising the staff's kindness and helpfulness, with one employee, Sydney, being called "awesome." This level of personal, friendly attention is a significant advantage of choosing a neighborhood branch.
For bookings, fleet inquiries, or to verify required documentation for special rates or payment methods, direct contact with the Fullerton branch is always the best course of action. The knowledgeable local staff can provide precise details on availability and current policies.
- Address: 729 W Commonwealth Ave, Fullerton, CA 92832, USA
- Phone: (714) 525-7172
- Mobile Phone: +1 714-525-7172
The Enterprise Rent-A-Car branch in Fullerton offers a compelling blend of national brand quality with an invaluable local focus. It is worth choosing for several clear reasons. First, the highly praised customer service, with specific shout-outs to friendly and helpful staff, indicates a pleasant and efficient rental process, making it ideal for anyone who values a low-stress transaction.
Second, the location’s commitment to diversity, identifying as women-owned, and its offer of active military discounts demonstrates a commendable connection to community values and support for service members and their families. Third, the dual offering of both standard cars and a full complement of vans—including minivans and 15-passenger options—positions it as the go-to source for both personal and group transportation needs across Orange County.
However, future renters must note the feedback regarding the **fuel policy** and the strict application of the 'full-to-full' agreement, even for minor discrepancies. The review serves as a necessary reminder for all customers to ensure the fuel tank is topped up to the exact initial level upon return to avoid any unexpected charges or disappointment, even if only a small amount of fuel is missing. While adherence to policy is expected, the feedback suggests an area where customers may wish for more flexibility, particularly as loyal customers.
Ultimately, the Fullerton Enterprise branch provides accessible, well-equipped, and locally engaged service, making it a powerful contender for the preferred rental choice in the area, provided customers are meticulous about the final fuel check.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
729 W Commonwealth Ave, Fullerton, CA 92832, USA
Enterprise Rent-A-Car Reviews
insurancepick upbillmoneyofficeSUVefficientgasdiscountcheck
★ 5★ 4★ 3★ 2★ 1Great customer service at the Fullerton location.3 women were working and all were kind and helpful. Sydney was the main girl that took care of me and she was awesome.It was an easy pickup and drop off. I had a Hyundai Kona…. The car was clean and great. I’ll definitely continue to rent my cars from here.
October 11 · Jennifer AragonI’ve rented with Enterprise many times, mostly at the Placentia and Anaheim locations, and I’ve always appreciated how fair and considerate those branches are. That’s why my experience at the Fullerton location was such a disappointment.I was called out for returning a car with just one gallon less than when I rented it and told I could either go back to the gas station or pay $7.99/gal through the prepaid option. While paying wasn’t the issue, the lack of consideration for such a small discrepancy felt disappointing, especially since renters aren’t credited when they return cars with extra fuel(something I’ve often done at other branches without acknowledgment).I left feeling more disappointed than valued as a loyal customer. Enterprise should really consider a fairer, more balanced approach when it comes to fuel, instead of nitpicking over such minor differences.
October 03 · Y PSo I rented a car from this enterprise around April time. Just want to say that the service and the customer service was not what I expected. One main issue I saw is that when they receive the cars they do not do any mechanical inspection to ensure that you are putting your family in a safe car. I was telling the lady that the tires should be replaced soon cause you can obviously see the depth tread close to unsafe. I am professional mechanic and know that these cars are put through more wear and tear than personally owned vehicles. Someone people renting their cars are putting their families just consider that before renting here. The car I rented literally just got cleaned and then rented to me with no inspection. The worse part of my experience was after I returned the car. I had left one of my personal belongings in the vehicle and had no help in getting it back. I kept on explaining to the staff the item I left behind is something I use in my day to day work. They didnt care to help me but just care about making more money for their business. If I was in their position I would do what any human would do and help someone retrieve their personal belongings. I have proof that the lady said she was going to be checking to see if they have returned the car and check for my item and I was on hold for an hour. They purposely did this because I had been contacting for weeks to try to get my item back. It would have taken them a few min to just let me know it wasn't found or they didnt check but they rather just have me on hold for an hour. Now I am out of my tool which cost me over 300 dollars. Mind you I understand it my responsibility that I left my tool but it didnt justify them treating me the way they did. I mean I for some this location maybe close but I am sure there are other enterprise with better customer service. And people who care to inspect their vehicles to make sure your families aee safe.
October 08 · Eric RiosJen is a great! She definitely went above and beyond calling and checking our status. Enterprise is lucky to have her as an employee/manager. I will definitely go to this branch for my next trip!
October 10 · DongWoon Joe HanI often rent cars from this location, and I just rented another one from here again. But to my disappointment, the car wasn’t even cleaned, and the automatic trunk button doesn’t work at all.Is this a scam? I’m paying for a service here. I’ll never return to this location again, but I’m sharing photos and videos so that other customers don’t have to go through the same experience.
July 20 · Eddie W
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