Hertz Car Rental - Las Vegas - Resorts World

- 3000 Las Vegas Blvd S, Las Vegas, NV 89109

Introduction / Overview

For residents and visitors of Nevada, having reliable, accessible, and convenient transportation is key to exploring everything the state has to offer, from the dazzling lights of the Strip to the natural beauty of the surrounding deserts and mountains. Hertz Car Rental, located directly within the massive Resorts World complex in Las Vegas, offers a distinct advantage for those prioritizing on-Strip convenience. This agency is a full-service car rental agency, providing an array of vehicle options from economy cars suitable for simple city commuting to larger SUVs and premium sedans perfect for longer excursions to destinations like Red Rock Canyon or the Hoover Dam.

As a globally recognized brand, Hertz at Resorts World provides a familiar and expansive fleet. Its primary function is to integrate seamlessly into the high-end resort environment, allowing guests and local clients to pick up and drop off vehicles without the need to travel to the main airport rental center. This on-site model is specifically designed to provide a hassle-free experience. However, prospective renters should be aware that, like any major service provider, customer experiences can vary significantly. While some customers report "exceptional service" and an "incredibly pleasant and helpful" experience during drop-off, particularly praising specific staff members, other reports highlight severe issues with "unjust charges and zero customer support," specifically involving unauthorized late return fees and a lack of timely resolution from customer service. Prudence and documentation are essential when utilizing any car rental service.

Location and Accessibility

The location of Hertz Car Rental at Resorts World is one of its most significant selling points. Situated directly on the iconic Las Vegas Strip, it offers unparalleled access for hotel guests and those staying nearby.

Address: 3000 Las Vegas Blvd S, Las Vegas, NV 89109, USA

This central location places the agency in the heart of the action, making it easy to transition from a resort stay to a road trip adventure. The facility is fully integrated into the hotel environment, often with the rental desk located on a lower floor and the vehicle staging area in the parking garage. For example, some customers note that the rental return area is located on an upper floor, such as the 5th floor of the hotel parking garage, with the actual Hertz desk being on the 1st floor. Clear signage or a quick inquiry to hotel staff is recommended upon arrival.

The agency ensures a degree of physical convenience and accommodation for all customers, with key accessibility features:

• Wheelchair accessible entrance, ensuring smooth access to the rental desk.
• Wheelchair accessible parking lot, with designated spaces for convenient vehicle access.

The benefit of on-site parking within the resort complex is also a major convenience, streamlining the entire rental process.

Services Offered

As a full-service car rental agency, Hertz at Resorts World offers a comprehensive suite of options tailored for leisure and business travel in the Nevada area.

• Comprehensive Fleet Selection: Offering a variety of vehicle classes including compact cars (like the Ford Focus), mid-size sedans, standard SUVs (such as the Nissan Rogue or Chevrolet Equinox), and specialty vehicles.
• Premium and Luxury Rentals: Access to high-end vehicle classes, potentially including the Hertz Prestige Collection (featuring brands like Mercedes and Volvo), perfect for cruising the Strip in style.
• Onsite Services: The agency operates with a dedicated rental desk and services directly within the hotel complex, providing a highly convenient pickup and drop-off experience.
• One-Way Rentals: Although fees may apply, the ability to pick up in Las Vegas and drop off at another Hertz location within the USA is generally available, facilitating cross-state road trips.
• Insurance and Protection Options: Providing various optional coverage products such as Loss Damage Waiver (LDW) and Personal Accident Insurance (PAI) to manage liability.
• Fuel Options: Offering various refueling choices, including a prepaid fuel option, to save time at the end of the rental period.
• Roadside Assistance: Standard emergency roadside support is available for issues like flat tires or lockouts.

Features / Highlights

The features of this specific Hertz location are largely centered on convenience, accessibility, and modern transaction methods.

• Prime Las Vegas Strip Location: Located directly at Resorts World, offering ultimate convenience for resort guests, minimizing transit time from the Strip to a rental car.
• On-Site Parking: Dedicated on-site parking for rentals makes pickup and return procedures smoother than off-site locations.
• Full Accessibility: Features like a Wheelchair accessible entrance and Wheelchair accessible parking lot ensure that the facility is welcoming to all customers.
• Modern Payment Flexibility: In addition to standard Credit cards and Debit cards, the location also accepts NFC mobile payments (e.g., Apple Pay, Google Pay), catering to modern digital payment preferences.
• Staff Dedication: As highlighted by positive customer feedback, the presence of specific, highly helpful staff members can make the drop-off and pickup process "incredibly pleasant" and a "breeze."
• Major Rental Brand: Renting from Hertz provides the reassurance of a large, established company with a wide network of locations and customer support channels, despite occasional challenges with follow-up.

Contact Information

For inquiries, reservations, or to address any concerns regarding a current or past rental, you can contact the Hertz Car Rental at Resorts World using the following information:

Address: 3000 Las Vegas Blvd S, Las Vegas, NV 89109, USA

Phone: (702) 273-3059

Mobile Phone: +1 702-273-3059

For billing questions or to report significant post-rental issues, it is often recommended to contact the corporate customer support line or submit a formal inquiry via the company's website, as local desks may have limited capacity for extensive follow-up.

What is Worth Choosing Hertz at Resorts World

For Nevada users, particularly those on the Las Vegas Strip, choosing Hertz at Resorts World is all about maximizing convenience and minimizing wasted travel time. The primary benefit is the on-site, in-hotel service. Instead of navigating the traffic and procedures of the main airport car rental center, you can pick up a vehicle steps away from your hotel room. This is invaluable for visitors whose priority is seamless integration between their resort stay and their day trips, whether heading to the Valley of Fire for stunning scenery or simply needing a reliable ride for a business meeting across town.

The comprehensive fleet selection is another compelling reason to choose this location. While exotic car agencies are specialized, Hertz offers everything from a fuel-efficient compact car for budget-conscious local travel to a spacious SUV for a family adventure, ensuring a vehicle type is available for nearly every itinerary. The convenience of various modern payment options, including NFC mobile payments, also makes for a quick and smooth transaction process at the counter.

However, potential renters must enter this transaction with an awareness of the operational reality reflected in customer feedback. The highly positive accounts of helpful drop-off staff demonstrate that excellent service exists and is readily available during the transaction itself. Yet, the existence of complaints regarding "unjust charges" and subsequent "zero customer support" for billing issues highlights the need for extreme diligence. It is highly advisable to meticulously document the condition of the car at pickup, note the exact fuel level and mileage at return, obtain a receipt confirming the time and date of return (if possible), and keep all email correspondence. By taking proactive steps to document the return process—especially with staff like Mark and Jeramey, who have been praised for their helpfulness—renters can significantly reduce the risk of later billing disputes, allowing them to fully enjoy the convenience and mobility that a major rental company on the Las Vegas Strip provides.

Hertz Car Rental - Las Vegas - Resorts World

3000 Las Vegas Blvd S, Las Vegas, NV 89109, USA