Hertz Car Rental - Mountain View - El Camino Real Introduce
For residents and visitors navigating the fast-paced Silicon Valley landscape, having access to a reliable, convenient, and professional car rental service is essential. The Hertz Car Rental location at 1901 El Camino Real in Mountain View, CA, stands out as a key service provider in this highly mobile region. As a globally recognized brand, this Hertz agency offers a diverse fleet of vehicles to meet every local travel need, from a compact car for zipping around tech campuses to a spacious SUV for a weekend getaway on the California coast.
This particular branch operates as a full-service Car Rental Agency, ensuring that whether you are renting due to car maintenance, corporate travel, or a family vacation, the process is streamlined and stress-free. Customer feedback often highlights the professional and supportive staff who are committed to ensuring complete satisfaction with both the vehicle and the rental price. While the vast majority of rentals are passenger cars, this location also offers practical commercial options, such as Cargo Van Rental, catering to local businesses or residents needing temporary hauling capacity for moving or large projects.
Choosing Hertz in Mountain View means opting for a trusted name in the industry, which often translates to a cleaner, well-maintained vehicle, and a commitment to customer service, which, as one patron noted, "really stands out." This commitment is crucial in a demanding area like the South Bay where time and reliability are paramount.
The Hertz Car Rental branch is ideally situated along a major arterial road, 1901 El Camino Real, in the heart of Mountain View, California. El Camino Real is a primary north-south route in the Silicon Valley, making the agency easy to reach from neighboring cities like Palo Alto, Los Altos, and Sunnyvale. Its convenient position ensures quick access for residents and business travelers arriving from various parts of the Peninsula.
The location is designed with customer convenience and accessibility in mind, an important factor for all California users. Specifically, the facility offers:
- Wheelchair accessible entrance, ensuring all customers, regardless of mobility, can easily enter the office to complete their rental process.
- Wheelchair accessible parking lot, which facilitates safe and convenient drop-off and pick-up.
- On-site parking, providing customers with a dedicated, hassle-free place to leave their personal vehicle while renting. This is a significant convenience in a high-density area like Mountain View.
- Onsite services are the main operational model, meaning customers interact directly with the staff and fleet at this physical location for a full-service experience.
This combination of a major road address and thoughtful accessibility features makes the Mountain View - El Camino Real location a highly practical choice for a local car rental agency.
As a leading Car Rental Agency, the Hertz Mountain View location provides a comprehensive array of services tailored to both leisure and professional needs, accommodating the diverse requirements of the California market. Their offerings extend across vehicle classes and specialty options:
- Extensive Passenger Vehicle Fleet: They offer a wide selection of vehicle types, typically ranging from Economy and Compact sedans (such as the Chevrolet Spark or Ford Focus for cost-effective city travel) to Medium and Large Sedans (like the Chevrolet Malibu), SUVs (such as the Chevrolet Tahoe or Nissan Rogue for family trips), and Minivans (like the Chrysler Pacifica for group travel).
- Commercial and Specialty Rentals: A key practical service for the local community is the availability of Cargo Van Rental, which is perfect for small moves, business inventory transport, or professional logistics needs within the Silicon Valley area.
- Flexible Payment Options: To accommodate diverse customer preferences, they accept multiple forms of payment, including major Credit cards, Debit cards, and modern NFC mobile payments, making transactions quick and easy.
- One-Way Rental Availability: While not specific to this branch, Hertz nationally offers one-way rentals, which may be coordinated at this location, providing the flexibility needed for longer California road trips or relocations without requiring a return to the pick-up spot.
- Corporate and Loyalty Programs: The company offers various business-to-business options and the Gold Plus Rewards program, which provides frequent renters with expedited services, priority check-in, and other benefits, optimizing the experience for busy Silicon Valley professionals.
The Mountain View - El Camino Real Hertz location distinguishes itself through several key features that enhance the customer experience and provide added value, particularly for the local Californian user base:
- Active Military Discounts: A significant highlight is the availability of discounts for active military personnel and veterans, demonstrating a commitment to supporting those who serve. This offers real cost savings for military families stationed or traveling in the Bay Area.
- Commitment to Vehicle Cleanliness and Maintenance: A notable feature, frequently mentioned in customer reviews, is the consistency of receiving "spotless, well-maintained, and ready to go" vehicles. While one isolated negative experience was reported, the overall consensus points to a high standard of vehicle hygiene and operational readiness.
- Professional and Supportive Staff: The staff is a major strength of this location, described as "incredibly supportive" and "professional," going out of their way to ensure customer satisfaction. This focus on personalized service helps mitigate any potential issues, making the overall experience smooth and stress-free.
- Convenient Local Access and Parking: The combination of a high-visibility location on El Camino Real and the provision of On-site parking makes the entire rental and return process remarkably efficient, saving valuable time for customers with tight schedules.
- Diverse Payment Technology: The acceptance of NFC mobile payments positions the location as modern and tech-friendly, catering perfectly to the expectations of customers in the Silicon Valley region.
For individuals in the California region looking to make a reservation or inquire further about the available vehicles and services at this specific location, please use the following contact details:
- Address: 1901 El Camino Real, Mountain View, CA 94040, USA
- Phone: (650) 623-0179
- Mobile Phone: +1 650-623-0179
For anyone in the California South Bay area needing a car rental, the Hertz location in Mountain View on El Camino Real offers a compelling blend of brand reliability and localized service quality that is truly worth choosing. You are not just renting a car; you are gaining access to a large, well-maintained fleet backed by a team that aims for excellence in customer support.
What makes it an excellent choice for local users is its practical advantages. The availability of diverse car classes, from economical small cars to large SUVs and even necessary utility vehicles like Cargo Van Rental, means they can capably serve various needs—from the solo business traveler to a family starting a weekend adventure. Furthermore, the commitment to transparency in pricing and the staff's efforts to ensure complete satisfaction, as noted by positive customer reviews, speaks volumes about the location's operational standard.
The ease of the rental experience is enhanced by the modern conveniences like accepting NFC mobile payments and the invaluable Active military discounts. Even in the face of the occasional logistical challenge (as is common across the industry), the location's best-practice is reflected in its willingness to eventually resolve issues and get customers into a safe, reliable vehicle. For a smooth, professional, and full-service car rental experience in the heart of Silicon Valley, this Hertz branch is a dependable choice.
Hertz Car Rental - Mountain View - El Camino Real Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Mountain View - El Camino Real Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Hertz Car Rental - Mountain View - El Camino Real Photos










Hertz Car Rental - Mountain View - El Camino Real Location
Hertz Car Rental - Mountain View - El Camino Real
1901 El Camino Real, Mountain View, CA 94040, USA
Hertz Car Rental - Mountain View - El Camino Real Reviews
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★ 5★ 4★ 3★ 2★ 1I’ve had consistently great experiences at the Hertz location in Mountain View. The staff here are always incredibly supportive, professional, and go out of their way to make sure I’m completely satisfied with both the vehicle and the rental price. Every car I’ve rented has been spotless, well-maintained, and ready to go when I arrive. Their customer service really stands out—it’s clear they care about getting things right. Highly recommend this location for anyone looking for a smooth and stress-free rental experience!
August 01 · Langs Family JourneyGot a rental paid for b y the work shop when my car was in service. The car I picked up at Hertz Mt View had ants 🐜 in it and I also found condoms in the trunk. Definitely not cleaned enough. I thought I could suffer through but then the display said the driver’s airbag was not working. So I called Hertz to get another car and then the fun begun… I was promised a car in Sunnyvale but when I got there they had no idea what I was talking about and sent me to Hertz MtView. Called them, got a car later that day, after some discussion. New car was good but when I dropped off the ”ant-car”, they did not say ”sorry”, instead they asked why I was telling them about ants & condoms and that I could have picked the ants up anywhere. I really hope they fixed that car before renting it out to someone else!
September 10 · Cecilia MasesThis was my first time renting from Hertz, and unfortunately the experience was disappointing. I reserved a full-size vehicle but was given a compact and then a mid-size instead, while being told they were "the same class." I had to return and ask multiple times before finally receiving a full-size car—six hours later. I was also told no vehicles were available, yet one appeared shortly after. I expected more honesty and professionalism.(Update: I’ve already submitted full details to the Hertz customer relations team via their support page and email. I’m awaiting a proper response.)
July 10 · EunJeong ChoiThe car I was given was mechanically unfit and a safety hazard. The steering would start wobbling at 55 mph and at 65 mph the car got almost out of control. I am lucky that I survived this situation driving on 85 North this evening. at the speed of 65 mph. I was with my wife, my daughter and my grandchild. I don’t believe Hertz can be so careless about their customers’ safety. I think I need to make a formal complaint to the authorities through a lawyer. I am extremely disappointed.
August 14 · Pervez SaidFirst time to rent a car at Mountain View Hertz, their selection is not as many as the location at Santa Clara Walsh road, so I could not get a complementary upgrade even with President’s Circle tier. The customer service people are courteous and efficient, you get the car within 10 minutes. All in all, I will choose Santa Clara location for better car selections and complementary upgrades. Cheers!
August 13 · Qihua M
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