Hertz Car Rental Plymouth MA: Reliable Vehicles on Sandwich Street

Hertz Car Rental - Plymouth - Sandwich Street Introduce

For residents and visitors in the historic Plymouth area of Massachusetts, securing dependable temporary transportation is essential for navigating the South Shore, handling local errands, or planning a New England getaway. The Hertz Car Rental location at 113 Sandwich St serves as a key resource for the community, offering a wide array of vehicle types backed by a globally recognized brand. As a local neighborhood branch, this office focuses on providing the convenience of onsite services, making it a viable option for those needing an insurance replacement vehicle, a large van for moving, or simply a reliable car for a weekend trip.

Hertz maintains a commitment to a diverse and modern fleet, which typically includes everything from compact, fuel-efficient sedans to spacious SUVs and electric vehicles. This variety ensures that local users can find the right vehicle for their specific needs, whether it's managing the daily commute or accommodating a family trip to Cape Cod. The Sandwich Street location is geared towards efficiency and onsite customer support, aiming to streamline the rental process for local customers. They accept all major forms of payment, including credit and debit cards, offering flexibility to renters.

It is important for local users to note the nuances of the rental process, particularly regarding required documentation. While the company strives for great service, past customer feedback underscores the importance of adhering strictly to the rental requirements, such as having the physical credit card used for booking present at the counter, to ensure a smooth pickup experience. The professionalism of individual staff members at the counter has been highlighted by repeat customers who value consistency and helpfulness, often allowing early pickups when possible. This location remains a practical and accessible choice for the Plymouth community’s vehicle rental needs.

Location and Accessibility

The Hertz Car Rental branch is conveniently situated on Sandwich Street, placing it in a well-established area of Plymouth, Massachusetts. This neighborhood location is easily accessible for residents throughout Plymouth and those traveling from nearby South Shore communities.

Address: 113 Sandwich St, Plymouth, MA 02360, USA

The operational schedule is structured to accommodate the typical working week and provides a limited window on Saturday for pickups and returns. This reflects its status as a local neighborhood branch focused on general, non-airport clientele.

Monday - Friday Hours: 8:00 AM - 5:00 PM
Saturday Hours: 9:00 AM - 12:00 PM (It is highly recommended to confirm Saturday hours as they are often limited)
Sunday: Typically closed, as is customary for many local area car rental agencies.

The facility is fully committed to ensuring accessibility for all customers.

Wheelchair Accessible Entrance: The building is equipped with an entrance designed to accommodate all guests, including those using mobility devices.
Wheelchair Accessible Parking Lot: Designated parking spaces are available to ensure convenient and easy access to the office.

Services Offered

As a dedicated Car Rental Agency, the Hertz branch at 113 Sandwich St provides essential services for both personal and commercial use in the Massachusetts area.

General Car Rental: Access to the standard Hertz fleet, typically including Economy, Compact, Mid-size, Full-size, SUV, and often specialty vehicles like Electric Cars (EVs) and Minivans.
Cargo Van Rental: A specific service offering cargo vans, which are vital for local small businesses, home movers, or residents needing to transport large items within the Plymouth region.
Onsite Services: All rental services, including vehicle pickup and return, are handled directly at the Sandwich Street location, offering a localized, non-airport experience.
Active Military Discounts: The branch offers special pricing and rates for active military members, which may be coordinated through programs like Veterans Advantage or specific military discount codes, showing support for service members in the state.
Flexible Early Pickups: Based on customer feedback, the local team may, at their discretion and without obligation, accommodate early pickup requests if the vehicle is available and ready for rental.
Payment Flexibility: Accepts both major Credit Cards and Debit Cards for rental payments, providing common payment options for customers.

Features / Highlights

This Hertz location distinguishes itself through specific operational features and its commitment to certain community segments:

Recognized Global Brand: Customers benefit from renting through Hertz, a company with a long-standing reputation in the vehicle rental industry, providing an assurance of standardized processes and a modern, well-maintained fleet.
Focus on Military Support: The commitment to offering Active Military Discounts is a significant feature, providing tangible financial savings to veterans and active service members in the Plymouth area.
Essential Utility Vehicle Options: The dedicated provision of Cargo Van Rental meets a crucial need for local residents and businesses beyond standard passenger car rentals, offering utility for moving or transporting goods.
Accessibility Compliant: Full compliance with accessibility standards, including a Wheelchair Accessible Entrance and Parking Lot, ensures a welcoming and convenient experience for customers with mobility challenges.
Dedicated Customer Service Experience: While operational challenges may arise, repeat customers highlight the consistently "nice and helpful" nature of the team members at the counter, emphasizing a friendly and professional interaction.
Location Convenience: As a neighborhood location, it is highly convenient for locals, reducing the need for travel to more distant airport locations for a rental vehicle.

What is Worth Choosing

The Hertz Car Rental branch at 113 Sandwich St in Plymouth, MA, is a valuable resource for residents seeking both standard and utility vehicle rentals on the South Shore. What makes this location worth choosing is its blend of global fleet quality with a local, neighborhood service model. The availability of specialized vehicles, such as cargo vans, alongside standard passenger cars, makes it a one-stop-shop for diverse mobility needs. Furthermore, the genuine commitment to the military community, demonstrated by their active military discounts, is a point of pride and a clear benefit to eligible Massachusetts customers.

While the importance of strict adherence to corporate rental policies, such as providing the physical credit card used for booking, has been noted in customer feedback, the positive experiences from loyal customers who receive continued great service and occasional flexibility—such as early pickup—speak to the underlying quality of the local team. For a customer who prefers dealing with an onsite, non-airport location, and values accessible features and military discounts, this Plymouth Hertz branch offers a professional and reliable solution for short-term and extended vehicle rentals in the heart of the community. Booking in advance and confirming all required documents beforehand is the best way to ensure a seamless experience.

Contact Information

For inquiries, reservations, or to confirm your rental details, please use the following contact information for the Hertz Car Rental location on Sandwich Street:

Address: 113 Sandwich St, Plymouth, MA 02360, USA
Phone: (508) 266-8103

Hertz Car Rental - Plymouth - Sandwich Street Services

Car Rental Agency
Cargo van rental

Hertz Car Rental - Plymouth - Sandwich Street Details

Service options
Onsite services

Highlights
Active military discounts

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot

Payments
Credit cards
Debit cards

Hertz Car Rental - Plymouth - Sandwich Street Photos

Hertz Car Rental - Plymouth - Sandwich Street Picture 1

Hertz Car Rental - Plymouth - Sandwich Street Picture 2

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Hertz Car Rental - Plymouth - Sandwich Street Location

Hertz Car Rental - Plymouth - Sandwich Street

Massachusetts Plymouth County Plymouth Plymouth Sandwich Street

113 Sandwich St, Plymouth, MA 02360, USA

Hertz Car Rental - Plymouth - Sandwich Street Reviews

An average rating of ★3.3 from 81 user reviews.

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★ 5★ 4★ 3★ 2★ 1

Never, ever trust this company! I booked a car online, as I walk in before the employee even greets me, he says to stop my ride because he doesn’t have a car for me, not asking who I am I said I booked one, I’m not a walk in. He said he still doesn’t have one. After struggling he offered an electric car eventually. When booking online it asks for credit card information, I did not have the card with me as they had already taken and accepted the details. Once I got there, I was declined a car because I didn’t have the card with me. I was stranded, because “my ride that I had to stop” was uber. They did not offer any help whatsoever. Never use it. Unreliable, untrustworthy, horrible. Apart from this, I now had to spend $180 on an uber because of this company.
October 11 · Janine Tesner
The team member at the counter was nice and helpful. I arrived two hours before my pick up time. I was allowed to pick up early w/ hesitation. I always use Hertz due to the continued great service.
August 29 · Shane Bess
I had to get a quick rental while in the process of purchasing a new car. I got my first at Enterprise and they were great. I returned my first rental but then ran into a delay in receiving the new car so I had to quickly get a second rental and Hertz was the only place open at that moment. When we pulled up, someone was waiting for me cause they said they couldn’t take my payment with my debit card and needed a credit card. I didn’t happen to have mine on me at that moment so my brother in law placed it on his cause it was urgent. A little annoyed cause that wasn’t a problem at the other place. But when I returned the car, I receive a message that they are going to charge me $400 dollars if I don’t come back and vacuum out the car cause of dog hair. Now, not only did I not have my dogs in this car, but I also DID vacuum it out after noticing the hair on the floor mats from my shoes before I returned it. My vacuum wasn’t perfection but are you kidding me. Now I have to go and pick the car up in the morning, bring it to a car wash to use the industrial strength vacuum which Hertz has cause I saw them vacuuming another car with it when I dropped the car off. Everyone, please use Enterprise. They were amazing and had wonderful customer service.
May 05 · Karen Lalosh
I’ve used this place before, but never again. I pre-paid for a rental but on my way there they called and said they didn’t have a car for me. Then they said they could give me an EV instead. Then they told me that I had reserved an EV, which was not true.After spending an hour at their location they finally gave me a Jeep Compass. About nine hours later, while parked in my daughter’s driveway, the car would not start. I called the next day and was told they would not send a tow truck until Monday (3 days later!) and they would not provide me with a replacement vehicle until then either!At that point I cancelled the reservation and asked for a refund. A week later, I still did not see a refund on my credit card so I called them. They said I could have a credit voucher if I wanted it right away, or I would have to wait 30 days for a refund back to my card!Worst customer service ever! I will not patronize them in the future. If I were you, I would think twice before renting a car from them.
August 09 · Jim Stone
I no longer go to this Hertz rental because whenever I booked a reservation, they called at the last minute and said they didn't have a car for me. But if I waited until the end of the day they possibly could have one. They still wanted to charge me for the cancellation even though they did not have a car at my reserved time. So I'm not willing to take a chance with them again.
May 21 · Rosemary DeFelice