Capital Auto Rentals Introduce
For residents, businesses, and travelers navigating North Carolina's bustling capital city and the wider Triangle region, reliable temporary transportation is paramount. Capital Auto Rentals, a local car rental agency situated in Raleigh, is positioned to meet this demand by providing a wide array of vehicles coupled with a strong focus on customer-centric service. Located conveniently on East Millbrook Road, this establishment caters to the needs of the local community—whether you require a replacement vehicle after an insurance claim, need a large van for a group outing, or simply want a weekend explorer for a trip to the coast or mountains.
The agency’s commitment to accessibility and flexible payment methods distinguishes it in the competitive North Carolina rental market. As evidenced by positive customer feedback, Capital Auto Rentals prides itself on stepping in when larger, national chains fall short, offering a trustworthy and highly accommodating alternative. They are an excellent option for those looking for local expertise and a personal touch in their vehicle hire experience, providing everything from small economy cars for city driving to larger specialty vehicles like passenger vans and trucks for heavy-duty needs.
Capital Auto Rentals is conveniently located at 2801 E Millbrook Rd, Raleigh, NC 27604, USA. This East Raleigh address places the agency on a major local roadway, offering excellent accessibility for drivers coming from various points in the city and surrounding Wake County. Its location off a main thoroughfare means it is straightforward to reach without navigating the complex and congested traffic patterns often found in the downtown Raleigh or RDU airport areas.
A key feature of this location is its dedication to physical accessibility. The premises are explicitly confirmed to include a Wheelchair accessible entrance and a Wheelchair accessible parking lot. This makes the administrative and vehicle pick-up processes smoother and more convenient for all North Carolina users, including those with mobility challenges. The location is strategically positioned to serve communities in North Raleigh and East Raleigh, providing a valuable local service for residents needing a quick, reliable rental solution close to home or work.
Capital Auto Rentals operates as a comprehensive car rental agency, offering a fleet of quality vehicles for various temporary transportation requirements in the North Carolina region. Their offerings go beyond standard sedan rentals to include specialized vehicles:
- Diverse Vehicle Fleet: Providing a range of rental options including cars (mini, economy, compact, standard, midsize, full-size, and luxury models), SUVs, pickup trucks, cargo vans, and passenger vans (including 12 and 15-passenger models).
- Short-Term and Long-Term Rentals: Catering to daily, weekend, and extended rental needs for both individual and corporate clients.
- Flexible Payment Options: Accepting a wide variety of payment forms for rental charges and deposits, ensuring a smoother transaction process for more customers.
- Credit Card Payments: Fully accommodating major credit cards for convenience and deposit coverage.
- Debit Card Payments: Explicitly accepting debit cards, which is a major benefit for local renters who prefer not to use credit or may not have access to one.
- NFC Mobile Payments: Supporting modern payment methods, such as Apple Pay and Google Pay, for quick and secure transactions on-site.
Capital Auto Rentals stands out in the Raleigh car rental market due to several key features that benefit the local North Carolina user:
- Exceptional Customer Service: Customer reviews highlight the "excellent service" and willingness to assist customers, including those who were let down by larger competitors, demonstrating a high degree of local commitment and reliability.
- Payment Versatility: The agency's acceptance of Credit Cards, Debit Cards, and NFC Mobile Payments (such as tap-and-pay options) offers maximum transactional flexibility, catering to virtually every customer's preferred payment method.
- Physical Accessibility: The provision of a Wheelchair Accessible Entrance and Wheelchair Accessible Parking Lot ensures that all customers, regardless of mobility needs, can access the facility with ease and dignity.
- Comprehensive Vehicle Selection: Offering not just cars but also Trucks, SUVs, Cargo Vans, and Passenger Vans means the agency can fulfill a vast array of niche needs, from moving items to transporting a large group or business delegation across North Carolina.
- Local Reliability: Being a local Raleigh agency, they offer a personal level of attention, which one customer noted "saved" them when a large national company canceled at the last minute, proving them to be a dependable choice for emergency or critical transportation needs.
For North Carolina residents and visitors seeking to rent a vehicle or inquire about availability and specific rental policies, the following information provides direct access to Capital Auto Rentals:
Address: 2801 E Millbrook Rd, Raleigh, NC 27604, USA
Phone: (919) 790-4631
Mobile Phone: +1 919-790-4631
The agency’s operating hours are generally customer-friendly for the local market, with business hours typically running Monday through Friday from 7:30 AM to 6:00 PM, and Saturday hours from 8:00 AM to 12:00 PM. However, hours can change, so it is highly recommended to call the provided phone number to confirm the exact schedule before visiting or arranging a pick-up or drop-off time. This is especially important for after-hours returns.
For the North Carolina local, Capital Auto Rentals is worth choosing primarily for its proven dedication to excellent customer service and high degree of payment and physical accessibility. The explicit acceptance of Debit Cards and NFC Mobile Payments removes financial hurdles often imposed by strictly credit-card-only national renters, making temporary vehicle hire accessible to a larger segment of the local population. Furthermore, the inclusion of a Wheelchair Accessible Entrance and Parking Lot reflects a commitment to serving the entire community.
The positive customer testimonials, specifically mentioning how the agency stepped up when a major competitor failed, underscores their reliability and commitment to their word—a priceless feature when dealing with time-sensitive travel or vehicle replacement needs following an unexpected breakdown or accident. For those who require a specialty vehicle, such as a large Passenger Van or a Pickup Truck for a project, the comprehensive nature of their fleet makes them a one-stop-shop in the Raleigh area. In summary, if you are seeking a reliable, locally trusted, and highly accommodating car rental experience in the heart of the Triangle, Capital Auto Rentals on East Millbrook Road offers a superior choice built on flexibility and customer care.
Capital Auto Rentals Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Capital Auto Rentals Photos



Capital Auto Rentals Location
Capital Auto Rentals
2801 E Millbrook Rd, Raleigh, NC 27604, USA
Capital Auto Rentals Reviews
balancepricevanbill
★ 5★ 4★ 3★ 2★ 1Great experience honestly saved me on the last day since enterprise cancel on me last minute before my trip, I will be renting from here and enterprise sucks since they didn’t even try to help me at all.
June 03 · victor martinezAn excellent place to rent vehicles. We received excellent service! Our guests we escorted were very pleased. Would highly recommend.
October 16 · Fuquay TransportationMy go-to place for car rentals. The staff is great to work with!!!
June 30 · JamieI don't see how a previous balance disqualify you from renting a car when you provide a updated statement of a zero balance owed. I even had my light company directly email you the receipt that the account had a zero balance because the next billing cycle didn't go out until next month and a billing statement couldn't be issued because of how their system is set up. I had this issue yesterday . My driver license as well as having full coverage was all cleared. If a customer is providing a updated statement of a zero balance owed directly from the light company and all the other requirements you require checks, no one should be denied. Your losing money. Please make it make sense
April 07 · Enith BrialesDebit card qualifications to rent a car from them is to have a zero balance on your utility bill and you can't be on a payment plan with your utility company. What does this have to do with renting a car? Companies make it so hard nowadays to do or get anything.
June 14 · Nurse Tee
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