Enterprise Rent-A-Car Introduce
For residents and visitors in the Maryland suburbs, finding a reliable, professional, and conveniently located car rental service is essential, whether you need a temporary replacement vehicle, an extra car for a family trip, or a van for moving or group transport. Enterprise Rent-A-Car, located on New Hampshire Avenue in Takoma Park, MD, stands out in the local market not just as a global brand, but as a local branch known for delivering a consistently high level of customer service.
This location operates as a dual-service provider, functioning as both a full-service car rental agency and a van rental agency. It serves the communities of Takoma Park, Silver Spring, Hyattsville, and beyond, positioning itself as the go-to neighborhood branch for daily rentals, insurance replacements, and corporate needs. Enterprise’s well-documented commitment to customer satisfaction appears to be a core principle upheld by the team here, as evidenced by enthusiastic positive feedback from real-world customers.
What truly sets this specific Enterprise apart is its strong focus on a positive customer experience. Reviews frequently praise the staff's dedication, highlighting team members by name for providing "awesome service," including complimentary pick-up and drop-off services that make the rental process hassle-free. This personalized approach to transportation solutions makes the Takoma Park branch a recommended choice for anyone in the Maryland area needing dependable vehicle access.
The Enterprise Rent-A-Car branch is conveniently situated on a major thoroughfare, making it highly accessible for the surrounding Montgomery and Prince George's County communities in Maryland. Its location at 6494 New Hampshire Ave places it close to the border of Washington, D.C., offering a strategic alternative to downtown or airport-based rental counters.
The exact address is: **6494 New Hampshire Ave, Takoma Park, MD 20912, USA**.
This central position on New Hampshire Avenue is highly advantageous for local users. It provides easy ingress and egress, streamlining the process of getting on the road and beginning your journey. The branch is focused on ensuring a welcoming experience for all customers, with key physical accessibility features in place:
- **Wheelchair accessible entrance:** The facility is designed to accommodate all guests, ensuring a smooth and easy entry into the office.
- **Wheelchair accessible parking lot:** Dedicated parking spaces are available to ensure customers with mobility challenges can safely and conveniently park and access the premises.
Enterprise Rent-A-Car is known for its wide array of vehicle classes and service models, catering to nearly every personal and business need. This location provides the full range of typical Enterprise offerings:
- **Comprehensive Vehicle Fleet:** Offers a diverse selection of vehicles, from small, fuel-efficient Economy and Compact cars (great for city commuting) to Intermediate and Full-Size Sedans.
- **Specialized Transport Options:** Provides a wide range of larger vehicles, including various sizes of SUVs (Standard, Premium, Luxury), Pickup trucks, and Passenger Vans (Minivans, 7-passenger, and larger 15-passenger vans), essential for group travel or hauling cargo.
- **Customer Pick-Up Service:** A signature Enterprise service, this local branch provides a pick-up and drop-off service, which is frequently cited in positive reviews. This can be a lifesaver for customers whose personal vehicle is in the shop or who do not have easy transportation to the office. (It is crucial to call the local branch to arrange this service).
- **Seamless Insurance and Autobody Coordination:** The team is highly experienced in working directly with insurance providers and autobody shops, which simplifies the rental process for customers needing a replacement vehicle after an accident.
- **Flexible Payment Methods:** Accommodates modern payment preferences, accepting: Credit cards, Debit cards, and NFC mobile payments (e.g., Apple Pay, Google Pay).
- **Discounts and Loyalty Programs:** Provides **Active military discounts** and access to the Enterprise Plus loyalty program, which rewards frequent renters.
The Enterprise Rent-A-Car in Takoma Park distinguishes itself in the Maryland rental market through several significant features and a business identity that resonates with local values.
- **Women-Owned Business:** The branch proudly identifies as a **women-owned** business, reflecting diversity in local entrepreneurship and offering customers the chance to support diverse business ownership within their community.
- **Outstanding Customer Service:** This is the most frequently praised feature. Reviewers consistently highlight the professionalism, friendliness, and dedication of the staff, noting that the team (including named individuals like Milo and Alpha) goes above and beyond to make customers feel "valued."
- **Active Military Discounts:** A clear benefit for the substantial military community in Maryland, offering tangible savings and demonstrating support for active service members.
- **Focus on Accessibility:** The commitment to an inclusive experience is evident with both a **Wheelchair accessible entrance** and a **Wheelchair accessible parking lot**.
- **Clean and Well-Maintained Vehicles:** Customers report receiving **nice clean vehicles**, underscoring Enterprise's corporate commitment to maintaining a high-quality fleet standard, which is vital for safety and comfort.
- **Hassle-Free Process:** The branch excels at simplifying the administrative side of renting, especially for insurance replacements, by working "seamlessly" with insurance and auto-body companies, saving the renter significant time and stress.
The Takoma Park Enterprise team is ready to assist you with vehicle reservations, corporate accounts, or inquiries about the complimentary pick-up service.
**Address:** 6494 New Hampshire Ave, Takoma Park, MD 20912, USA
**Phone:** (301) 273-2099
**Mobile Phone:** +1 301-273-2099
For Maryland residents, especially those in the Takoma Park, Silver Spring, and Hyattsville areas, this Enterprise Rent-A-Car branch is an excellent choice, primarily because of its focus on genuine, high-quality customer service. Unlike a simple transaction, the experience here is designed to be supportive, which is particularly critical for customers dealing with a vehicle breakdown or an insurance claim.
The availability of the complimentary **customer pick-up service** is a major draw, turning a potential inconvenience—getting to the rental office—into a seamless part of the process. Furthermore, the strong integration with local auto-body shops and insurance companies means your rental experience will be less about paperwork and more about getting back on the road quickly.
The combination of being a **women-owned business**, offering **Active military discounts**, and providing robust accessibility features confirms a commitment to serving a diverse Maryland community. While many rental companies offer the same vehicle types (from Economy to Vans), this specific branch distinguishes itself through the human element—the team's dedication to making customers feel "valued" and providing "amazing service" is a rare and highly worthwhile reason to choose this location for your next car or van rental need. Choosing this Enterprise branch is choosing a customer-centric partner for your short-term transportation requirements in the Maryland region.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
6494 New Hampshire Ave, Takoma Park, MD 20912, USA
Enterprise Rent-A-Car Reviews
pickupcallpatientteammanagerefficientinsurance adjusterdaddistancegentleman
★ 5★ 4★ 3★ 2★ 1This enterprise could teach a course on awesome service! I really want to call out Milo and Alpha and their teams for providing amazing service. They picked me up, dropped me off, and importantly made me feel valued. I walked out having seen how great service could be. This team is awesome and I would encourage anyone with a customer-facing team to spend some time here - you will learn a ton :-)
June 28 · Erik LaubacherVery satisfied with my experience at Enterprise Rent-A-Car in Takoma Park. Great customer service, nice clean vehicles, and they worked seamlessly with the insurance company and autobody company to make it very easy for me.
October 07 · Jeff LiebermanExcellent Customer Service! My mom had a nice 2025 Nissan Sentra.The Representative was nice.
May 31 · Shani RolleMilo and his team was very Professional.I thought my husband and I was in Enterprise Heaven but it was just a Spiritual Connection of how People are suppose to treat each other. Thankyou Enterprise for instilling the importance of feeling Important.
August 30 · ESTINE LeftridgeTakoma Park New Hampshire branch has amazing customer service please go to them! Please be patient with them as well, some other customers have not returned cars because of various reasons but they fight to get you a car and I appreciate then very much, thank you!
July 18 · Ian Gilbertson
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