Hertz Car Rental - Tompkins County Airport Introduce
Welcome to the vibrant Finger Lakes region of New York! Whether you are a New York City resident planning a scenic upstate retreat, a business traveler heading to Cornell University or Ithaca College, or a visitor arriving to enjoy the area’s famous gorges and waterfalls, reliable transportation is a must. One of the most convenient ways to gain the freedom and flexibility you need is by utilizing the services of a well-established car rental agency right where you land.
The Hertz Car Rental location at Tompkins County Airport (ITH) in Ithaca, NY, stands ready to meet your travel needs. As a respected car rental agency, Hertz provides a range of vehicles and services designed to make your journey through the Ithaca area and the broader Finger Lakes region as smooth and enjoyable as possible. This location serves as an excellent starting point for exploring the natural beauty, cultural attractions, and educational institutions that characterize this beautiful part of New York State.
Choosing an on-site service like Hertz at ITH Airport means you can transition seamlessly from your flight to the driver's seat, avoiding the hassle of seeking off-site transportation. This convenience is particularly valuable for those traveling on tight schedules or with significant luggage.
Location and Accessibility
The Hertz Car Rental counter is strategically located right within the Ithaca Tompkins International Airport (ITH) terminal building, often found near the Baggage Claim area for maximum convenience upon arrival. The on-airport location simplifies the pick-up process, eliminating the need for shuttles to reach your vehicle.
The physical address is:
1 Culligan Dr, Ithaca, NY 14850, USA
This location places you immediately adjacent to major roadways, allowing for a quick start to your journey, whether you're heading downtown to Ithaca Commons, across to Cornell's campus, or out to explore the wineries and state parks surrounding Cayuga Lake.
In terms of accessibility, Hertz at Tompkins County Airport is committed to serving all customers. The facility features a Wheelchair accessible entrance and a Wheelchair accessible parking lot, ensuring that individuals with mobility needs have a straightforward and comfortable experience when picking up or dropping off their rental vehicle.
Services Offered
As a full-service car rental agency, Hertz at this location offers a variety of services and vehicles to suit different travel purposes, from short-term city use to long-distance road trips across Upstate New York.
- Diverse Fleet Options: The vehicle selection typically includes everything from small, fuel-efficient economy and compact cars (like the Chevrolet Spark or Ford Focus) perfect for maneuvering around Ithaca and saving on gas, to mid-size and full-size sedans (such as the Chevrolet Malibu or Mazda 3), which are ideal for families or professionals. Larger vehicles, including SUVs (like the Nissan Rogue or Pathfinder) and Minivans (like the Chrysler Pacifica or similar), are also available for group travel or those exploring the state parks and more demanding terrain.
- Onsite Services: Being located directly within the airport terminal means easy access and staff assistance right where you need it upon arrival.
- Flexible Payment Methods: The agency accepts various modern payment options, including major Credit cards, Debit cards, and even NFC mobile payments, providing flexibility for travelers. Note that specific policies apply when securing a rental with a debit card, so customers are advised to confirm the current terms directly with the agency.
- Pick-up Services: In line with typical airport-based operations, Hertz offers convenient pick-up services from the Ithaca Tompkins County Airport (ITH) terminal.
- Reservations and Booking: Customers can book in advance through the Hertz website, various travel platforms, or by phone, often securing better rates and ensuring vehicle availability. Advance booking is especially recommended during peak travel seasons or university events.
- Roadside Assistance: As is customary with a major rental company, customers have access to important support services, including roadside assistance for peace of mind while on the road.
Features / Highlights
A few key features and offerings make Hertz a notable choice for renters in the New York area traveling through Ithaca:
- Active Military Discounts: A significant highlight is the offering of Active military discounts, providing valuable savings for service members who require reliable personal transportation while in the region.
- Onsite Airport Location: The convenience of having the rental counter and vehicles at the airport is a major time-saver and stress reducer for arriving travelers.
- Variety of Vehicle Classes: The fleet encompasses a wide array of options, ensuring that whether your needs are for business travel requiring a reliable sedan or a family vacation needing an SUV, a suitable choice is available.
- Loyalty Program Benefits: Customers enrolled in the Hertz Gold Plus Rewards program may benefit from privileges such as skipping the counter, faster booking, and earning rewards points. Affiliations with organizations like AAA can also unlock special discounts and perks, such as reduced GPS rental fees or free use of child safety seats for members.
- Accessibility: Full Wheelchair accessible entrance and Wheelchair accessible parking lot facilities are a key feature promoting inclusivity and ease of access for all customers.
Contact Information
For current operating hours, specific vehicle reservations, or to inquire about particular policies, you can reach out directly to the agency:
Address: 1 Culligan Dr, Ithaca, NY 14850, USA
Phone: (607) 257-8677
Mobile Phone: +1 607-257-8677
The agency typically operates during standard business and airport hours, but it is always best practice to confirm the exact schedule for your pick-up or drop-off date, especially on weekends or holidays.
What is Worth Choosing This Location
For travelers from New York and beyond heading into the Finger Lakes, Hertz at Tompkins County Airport offers a compelling combination of convenience and choice. The on-site airport location eliminates logistical headaches, allowing you to maximize your time exploring attractions like Buttermilk Falls State Park, Cornell’s beautiful campus, or the numerous local vineyards. The flexibility of available car types—from a compact for downtown parking to a full-size SUV for a Finger Lakes road trip—ensures you can match your rental to your specific travel agenda.
Furthermore, the reported excellent customer service, as noted in some customer feedback, particularly for handling unexpected issues (like one traveler who received quick assistance when another agency failed to honor a reservation), underscores the potential for a positive rental experience. They offer options for travelers concerned about the size of U.S. vehicles, making it easier to secure a compact car if desired, which is often appreciated by those accustomed to smaller European vehicles or looking for easier city driving.
While the customer experience can sometimes vary—as evidenced by the deposit return complaint—it is an established national brand operating under the high-visibility conditions of an airport terminal. This visibility often means a commitment to standard service procedures. By being aware of specific policies, particularly those concerning cash deposits and refund timelines, travelers can help ensure a smoother overall transaction. Choosing a company that openly offers discounts to active military personnel and provides high accessibility standards demonstrates a commitment to a broad range of community members and travelers. For a quick, well-supported, and versatile car rental service in the Ithaca area, starting your journey with Hertz at ITH remains a solid choice for New York-based travelers.
Ultimately, renting a car here provides the necessary infrastructure for a self-guided exploration of one of New York’s most scenic regions, giving you control over your itinerary and pace.
Hertz Car Rental - Tompkins County Airport Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Hertz Car Rental - Tompkins County Airport Photos






Hertz Car Rental - Tompkins County Airport Location
Hertz Car Rental - Tompkins County Airport
1 Culligan Dr, Ithaca, NY 14850, USA
Hertz Car Rental - Tompkins County Airport Reviews
phonechargeemployeebookpickupfuturebooking systemrecordcountercash
★ 5★ 4★ 3★ 2★ 1Hertz was extremely helpful during visits in 2023 and 2024, when the other airport car rental company, where I'd reserved a compact car, was unable to furnish me with the small car I'd requested (I live in Europe and find large U.S. cars unwieldy). I was quickly able to rent the type of vehicle I wanted and received excellent customer service from Duke at the Hertz counter.
September 09 · Linda HealeyReturned car noon on Thursday... asked for our 300 dollar deposit back...( that we paid in cash and they gladly took, no mention about not getting it back) we were told no... "we don't give deposits back in cash, you have to wait 24 hours and it'll be Returned to your account " which I'm sorry but if you take cash, you should give it back! However... we said "ok" and left. Here it is Monday evening and still no deposit in the account and noone will answer the phones at the counter. I think we got scammed out of our deposit, not at all happy!!
April 28 · Jolie WaiteMy car broke down. They were extremely helpful in giving me a car at a great rate. Very helpful and friendly. Highly recommend.
June 22 · Perry HughesPricing Gouging Alert, when the website shows this location has no reservations at regular rate of $70 daily, they really have "off the record (booking system) cars" the counter will say sure we have cars and offer to rent you for $220 daily even for President Circle Members.You may think it has to do with supply and demand but they had several cars at this 3x rate today 15 minutes before closing and were not going to rent them regardless. Taking advantage of loyal customers. I wonder if hertz corporate knows that this location does this. No I did not rent (due to 3x price) and will choose other rental agency in future from this experience.
October 12 · Gmail UserBooked a vehicle. Get to the airport no way to pick it up as they close at 1700 on Sunday.Then don't let me book a reservation.
September 14 · Andy MOAT
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