Enterprise Rent-A-Car

- 991 NY-13, Cortland, NY 13045

For New York residents and visitors planning a trip, needing a temporary replacement vehicle, or requiring extra capacity for a move, finding a reliable and professional car rental service is paramount. Enterprise Rent-A-Car’s location in Cortland, NY, stands out as an excellent option, known for its outstanding customer service, well-maintained fleet of cars and vans, and dedication to a smooth rental experience. This particular branch is a part of the trusted national network but operates with a local, personalized touch that has earned it high praise from customers across the state.

The Cortland location is an accredited car rental agency and a dedicated van rental agency, ensuring they are equipped to meet a broad range of personal and business transportation needs. Whether you require a fuel-efficient sedan for a weekend getaway, a rugged SUV for exploring the Finger Lakes region, or a spacious passenger van for a group outing or a cargo van for hauling, this branch aims to provide the perfect vehicle solution. Customers consistently highlight the staff's professionalism, helpfulness, and commitment to making the pickup and drop-off process easy, confirming the high quality of service you can expect when renting a car or van here.

The Enterprise Rent-A-Car branch is conveniently situated at 991 NY-13 in Cortland, New York. This strategic location on a major state route makes it easily accessible for local residents and those traveling through the region. Cortland serves as a central point in Upstate New York, offering a convenient stop for those driving between major metropolitan areas or exploring the state’s beautiful natural landscapes.

For all renters, accessibility is a key factor addressed by the location. The facility offers a wheelchair accessible entrance, ensuring smooth entry for all customers. Furthermore, dedicated wheelchair accessible parking is available on-site, providing convenience right from the moment you arrive. The location also features general on-site parking, which simplifies the process for customers dropping off a personal vehicle before picking up their rental.

The core business of this location is to provide high-quality, flexible vehicle rentals to suit various customer needs, including accident replacement, business travel, and leisure trips. Based on the types of vehicles available, the services include, but are not limited to:

• Passenger Car Rental: A diverse selection of vehicles ranging from economy, compact, mid-size, and full-size sedans to standard and premium cars, ideal for both short and long-distance travel across New York.
• SUV Rental: Offering various sizes of SUVs, perfect for family vacations or trips requiring more luggage space and comfort.
• Van Rental: Comprehensive van rental options, including minivans (for 7 or 8 passengers), and larger passenger vans (for up to 15 passengers) suitable for group travel, as well as cargo vans for commercial or moving purposes.
• Reservation Flexibility: Accommodation for reservation modifications, even in situations where an initial booking mistake may have occurred, demonstrating a customer-first approach to service.
• Customer Item Retrieval: A commitment to assisting customers in retrieving personal items accidentally left in a returned vehicle, adding a layer of trusted support.
• Flexible Payment Options: Acceptance of multiple payment methods for ease of transaction.
• Active Military Discounts: Providing special discounted rates for active military personnel as a thank you for their service.

Several key features distinguish the Enterprise Rent-A-Car experience at this Cortland location, reflecting a commitment to inclusivity, convenience, and community support:

• Identifies as Women-Owned: This branch proudly operates as a women-owned business, demonstrating a commitment to diversity and community involvement in the local New York business landscape.
• Active Military Discounts: The location offers specific discounts for active military members, a valuable benefit for service personnel and their families when arranging leisure travel or official business.
• Accessibility Features: The facility provides a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring a welcoming environment for customers with mobility needs.
• Multiple Payment Options: Customers can secure and pay for their rentals using major Credit Cards and Debit Cards, and also utilize the speed and convenience of NFC mobile payments (e.g., Apple Pay, Google Pay). Note: While debit cards are accepted, renters should always confirm the local branch's specific debit card requirements, as they may include a security deposit, proof of residency (like a utility bill), and a local address requirement, depending on rental circumstances.
• On-Site Parking: Free on-site parking is available, offering a secure and convenient place for customers to leave their personal vehicle while renting.
• Demonstrated Customer Accommodation: As highlighted in customer feedback, the staff has a proven track record of accommodating same-day service requests and resolving unforeseen issues, ensuring customers still get the vehicle they need for their travel plans.
• Consistently High Quality of Service: Reviews frequently point out the "amazing," "helpful," and "professional" quality of service, indicating a dedicated and well-trained staff focused on customer satisfaction.

Customers from different parts of New York, including those who have used other branches like the Massapequa, NY location, have noted the consistent, high-quality service across the Enterprise network, which is a significant advantage for statewide travelers.

If you are planning your next trip or require immediate vehicle assistance, you can easily reach the Cortland team:

Address: 991 NY-13, Cortland, NY 13045, USA
Phone: (607) 758-9000
Mobile Phone: +1 607-758-9000

We encourage prospective renters to call ahead, especially for larger vehicles or during peak travel seasons, to confirm availability and discuss specific rental policies, such as those related to using a debit card or applying a military discount.

Choosing the Enterprise Rent-A-Car location at 991 NY-13 in Cortland, NY, offers a compelling combination of convenience, community focus, and superior service. For New Yorkers, this branch represents more than just a place to pick up a set of keys; it's a reliable travel partner.

The unique designation as a women-owned business is a factor many customers appreciate, aligning their spending with businesses that support diversity. Furthermore, the tangible support offered to the active military community through dedicated discounts is a significant highlight, reflecting a commitment that goes beyond standard operations.

The outstanding and accommodating customer service, as evidenced by real customer stories, is arguably the most valuable reason to choose this location. Renting a car can sometimes be stressful, particularly when dealing with unexpected events like car repairs or last-minute travel plan changes. Knowing that the staff is prepared to go above and beyond—such as accommodating a same-day rental despite a booking error—provides peace of mind that your travel plans are in good hands. The consistent quality of service for both routine and challenging situations ensures that you will receive a clean, reliable vehicle with a smooth and professional handoff. This emphasis on quality, from the vehicle itself to the human interaction, makes Enterprise Rent-A-Car in Cortland an A+++ choice for your next car or van rental in the New York region.

Enterprise Rent-A-Car

991 NY-13, Cortland, NY 13045, USA