Enterprise Rent-A-Car Introduce
For Massachusetts residents seeking versatile, affordable, and conveniently located vehicle solutions, the Enterprise Rent-A-Car branch at 230 Dorchester Ave in South Boston stands out as a reliable choice. This local car and van rental agency combines the trusted nationwide network of Enterprise with a strong focus on community service, notably identifying itself as a women-owned business.
Whether you require a compact sedan for quick errands around the city, a reliable full-size vehicle for a family road trip through New England, or a spacious van to move equipment or a group, this location is dedicated to providing a professional experience. Customers consistently highlight the combination of super affordable prices and top-notch customer service as a primary reason for their high satisfaction, affirming the company's long-standing reputation in the industry. The establishment positions itself as a go-to neighborhood branch for both short-term personal needs and business rentals in the Boston area.
Location and Accessibility
Strategically situated in the vibrant South Boston neighborhood, the Enterprise Rent-A-Car location is easily accessible from major city arteries, making it a convenient pickup point for both local patrons and those arriving from other parts of the Commonwealth. Its address is 230 Dorchester Ave, South Boston, MA 02127, USA. This placement in a non-airport, neighborhood setting is ideal for customers whose personal vehicles are undergoing maintenance or who need temporary transportation without the hassle of airport terminal traffic.
Accessibility is a clear priority at this location, ensuring that all customers can transact business comfortably. The facility features a dedicated wheelchair accessible entrance, making it easy for individuals with limited mobility to enter the office and complete their rental paperwork. Additionally, wheelchair accessible parking is provided, allowing for easy access to the rental facility itself. The Dorchester Avenue location provides an important service hub for the bustling South Boston, Seaport, and Dorchester areas.
Services Offered
As a full-service car and van rental agency, this Enterprise branch offers a wide array of vehicle types and supplementary rental services to meet nearly any transportation need in the Massachusetts region.
- Extensive Car Rental Fleet: A full spectrum of vehicle classes is available, generally including Economy cars (like the Mitsubishi Mirage), Compact (such as the Nissan Versa), Midsize, Standard, and Full-size sedans (including the Chevrolet Malibu).
- Specialty Vehicles: The agency also specializes in Van rental, offering minivans, 12- and 15-passenger vans (for group travel or larger families), and cargo vans for light commercial use or moving small items. SUV options, including Compact, Midsize (like the Nissan Rogue), and Full-size models, are also part of the fleet.
- Flexible Payment Options: Customers can secure their rentals using major Credit cards and Debit cards. For added convenience and speed, NFC mobile payments (such as Google Pay and Apple Pay) are also accepted.
- Insurance Products: Available options typically include the Damage Waiver (DW), which reduces the renter's financial responsibility for loss or damage to the rental vehicle, and other protection plans.
- Customer-Focused Amenities: Renters have the option to add valuable extras to their reservation, such as GPS navigation systems for easier travel across unfamiliar routes and child safety seats to comply with Massachusetts laws for younger passengers.
- Military Discounts: The location honors active military personnel with special rates and discounts, often including a 5% discount off base rates for Government Leisure Travel and specific contracted rates for Official Government Travel.
- One-Way Rentals: The convenience of picking up a vehicle at this South Boston location and dropping it off at another Enterprise branch can often be arranged, though terms and drop charges may apply.
Features / Highlights
The 230 Dorchester Ave Enterprise location provides several distinguishing features that enhance the overall rental experience for local Massachusetts users.
- Identifies as Women-Owned: This designation underscores a commitment to diversity in business and local community investment, which may be an important factor for local customers looking to support diverse enterprises.
- Commitment to Affordability and Quality: Customers frequently praise the "super affordable" pricing combined with a vehicle quality that is described as "perfect," indicating strong value for money.
- Highly Praised Customer Service: Many reviews attest to "top" customer service, noting staff are "pro and have a very good communication," suggesting a reliable and professional interaction when things go smoothly.
- Active Military Discounts: This is a key feature for service members, veterans, and their families in the Boston area, offering tangible savings on both leisure and official travel.
- Modern Payment Acceptance: The use of NFC mobile payments provides a swift, contactless, and modern transaction process at the counter, catering to today's mobile-savvy customer base.
- Accessibility Compliance: With a wheelchair accessible entrance and parking lot, the agency meets key standards for serving customers of all abilities.
- Dual Functionality: The agency operates as both a Car rental agency and a Van rental agency, providing specialized solutions for moving, business, or large group transport without needing to visit a separate truck rental facility.
It is important to note, however, that while most reviews point to excellent service, a single customer review highlighted a negative experience regarding a scheduled pickup after closing time. This serves as a reminder to all renters, particularly on weekends or near closing hours, to confirm the branch’s operating schedule and ensure reservations are not made outside of official hours to prevent potential issues.
Contact Information
For residents of South Boston and the wider Massachusetts area, contacting the local Dorchester Avenue branch is straightforward for bookings, inquiries, or assistance.
- Address: 230 Dorchester Ave, South Boston, MA 02127, USA
- Phone: (617) 268-1411
- Mobile Phone: +1 617-268-1411
- Type: Car rental agency, Van rental agency (Neighborhood location)
What is Worth Choosing
Choosing the Enterprise Rent-A-Car on Dorchester Avenue is a decision to prioritize value, versatility, and customer-focused operations in the South Boston area. This branch's dedication to quality is often validated by repeat customers who speak to the long-standing "seniority" and professionalism of the staff. The dual role as both a car and van rental agency provides unmatched flexibility; whether you are driving to a meeting in the financial district in a compact sedan or hauling gear to the suburbs in a cargo van, the solution is available at one convenient location.
Furthermore, the clear business features—identifying as women-owned and offering a valuable active military discount—provide additional compelling reasons to choose this Enterprise branch over competitors. These details signal an operation that is conscious of its community and committed to serving diverse customer groups. The vast majority of customer feedback points to a team that is professional, communicative, and ready to offer a "very good experience" at a competitive price, making it a highly recommended choice for all your Massachusetts transportation needs.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
230 Dorchester Ave, South Boston, MA 02127, USA
Enterprise Rent-A-Car Reviews
pricesteamrefundfeecredit cardlogan airporttrainluggageefficientcall
★ 5★ 4★ 3★ 2★ 1The customer service was top. The car I was offered was perfect and the price was super affordable. I had a very good experience with them. I know that they already have their seniority talking to them but doing an experiment with them immediately confirmed the reason for this seniority. they are pro and have a very good communication.
August 24 · Louina InazardLet me begin by saying that this is the first review I have ever left for any business.My wife made a reservation online back on 06/29/25 to pick up a rental car from this location at 1200hrs on 07/12/25 (today). We arrived at 1202hrs to find the business shuttered and locked. An employee came around the side of the building holding several sets of keys which he placed in the overnight drop box. My wife informed the employee that we were there for our scheduled pickup at 1200hrs. With a blank stare, the employee stated that he already locked up and there was nothing he could do. Considering that we arrived at 1202hrs, one can inference that the employee had already closed down prior to 1200hrs as the location was already locked up, while it can be assumed that the employee knew a reservation had been made for 1200hrs. When asked how could this be, the employee shrugged his shoulders and continued to say that there was nothing he could do before walking away.I can only say that this gentleman has to be one of the most useless individuals working in a customer-facing position that I have encountered in my lifetime.This location seems to have received good reviews before, so maybe this is a one-off, or maybe other people who have experienced similar treatment have had their hands shaking too hard in frustration to type a review.Reservation confirmation number, complaint ticket number, and other specifics can be provided upon request.
July 12 · Matthew HaslettI have to say I rarely rate car rental agency but here I was really impressed. Welcoming kind staff, proactively helped me change my return plans to Canada. Special thanks to Jake the branch manager and all the team for being so helpful.
September 19 · Joseph CHad a wonderful experience with enterprise Seaport, all staff were amazing and friendly. Car was immaculate for the price. Would 100% recommend anyone use this branch if you need a car in Boston
September 22 · J HammondI have never written a review before but the customer service I received today was exceptional. I booked the vehicle 2 days ago on Expedia and bought their insurance. Well I went in this morning and had made a reservation on my card for my boyfriend. Imani was immensely helpful in informing us about a potential concern about coverage. Initially I was confused and asked many questions and I must say Imani remained pleasant while answering every question with a smile. I hope enterprise knows people with her customer service skills are rare and treat her right.
August 15 · Tiana Reed
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