Routes Car Rental Introduce
For residents, business travelers, and visitors arriving in the Chicago area, securing affordable and reliable transportation is often the first step to a successful journey across Illinois. Routes Car Rental, located conveniently in Schiller Park, offers itself as a prime alternative for those seeking cost-effective and straightforward vehicle hire, particularly due to its close proximity to Chicago O'Hare International Airport (ORD). As a dedicated Car rental agency, the focus is on providing a diverse fleet of vehicles—from fuel-efficient compact cars for city driving to spacious SUVs for family trips—all designed to meet the various demands of the local market.
This location is often noted for its competitive pricing, which is a significant draw for budget-conscious local users and travelers. However, to ensure a seamless experience, it is essential for customers to be fully aware of the rental requirements, which are often more stringent than those of some larger national chains. Public feedback consistently highlights that having all necessary documents—such as a valid driver's license, insurance information, flight details, and a credit card for the security hold—is crucial for a quick check-in process. Customers who arrive prepared, like those mentioned in positive reviews, frequently report excellent, stress-free interactions and appreciate the professionalism of the staff. Furthermore, the agency has been praised for quick, honest service, including one noted instance where staff immediately contacted a customer who had forgotten their luggage, demonstrating a high degree of attentiveness and care.
We emphasize that the rental experience, as with any service-based business, can be highly dependent on individual preparation. By adhering to the stated requirements and familiarizing yourself with policies regarding deposits and insurance, Illinois users can maximize the value offered by Routes Car Rental for their transportation needs.
Routes Car Rental is located at 3901 Mannheim Rd, Schiller Park, IL 60176, USA. This address is particularly advantageous because it places the facility in the immediate vicinity of Chicago O'Hare International Airport (ORD). While not located directly on the airport property's Multi-Modal Facility (MMF), its placement just outside the airport perimeter is what allows it to offer often lower-cost rentals. The quick access to major roadways like Mannheim Road (US Route 12/45) and proximity to the I-294 Tollway makes it an exceptionally convenient pick-up and drop-off point for both inbound and outbound travelers.
Recognizing the importance of accessibility, the location includes several features to accommodate all patrons. The facility boasts a Wheelchair accessible entrance to ensure easy access to the rental counter, along with a Wheelchair accessible parking lot. For those driving to the location to pick up or drop off a vehicle, ample On-site parking is available, which is a major convenience in this busy area. Crucially for airport users, the company operates a reliable, free Shuttle service to transport customers between the O'Hare terminals/MMF and the Schiller Park office, streamlining the connection between air travel and ground transportation. Customers are advised to call the branch number upon arrival at the O'Hare MMF to coordinate the shuttle pick-up, giving themselves enough time for the short transit.
As a dedicated car rental agency, Routes Car Rental provides a comprehensive range of services tailored to both the everyday commuter and the extended traveler in the Illinois region. Their core business model revolves around offering quality vehicles at competitive rates.
- Diverse Vehicle Fleet: The agency typically stocks a wide selection of vehicles, including affordable economy and compact cars, mid-size sedans, and various classes of SUVs (like the highly-rated Jeep mentioned in customer reviews) to suit different needs and budgets.
- Airport Shuttle Service: A complimentary shuttle service is provided for seamless transfer between the Chicago O'Hare International Airport (ORD) MMF and the Schiller Park rental location, a critical service for air travelers.
- Flexible Payment Acceptance: To ensure convenience for all renters, the location accepts major Credit cards and Debit cards for payments and deposits. Furthermore, they facilitate modern transactions by accepting NFC mobile payments (e.g., Apple Pay, Google Pay) at the counter, speeding up the checkout process.
- Extended and Long-Term Rentals: The company is known for offering competitive daily and weekly rates, with options for extended-term rentals that can be highly attractive for those needing a vehicle for weeks or months.
- Additional Driver Options: Customers can add an additional authorized driver for a nominal fee, ensuring shared driving responsibilities are legally covered.
- Optional Extras: Renters have the option to add supplementary items such as GPS navigation systems and child safety seats (infant or booster seats) for added convenience and compliance with Illinois safety laws.
Routes Car Rental differentiates itself from the competition in the crowded O'Hare market by focusing on several customer-centric highlights, balancing low prices with essential modern amenities.
- Exceptional Value and Pricing: The primary highlight is the company’s ability to offer what customers describe as an "unbelievable great price," making it a strong option for budget-conscious Illinois renters.
- Proximity to ORD with Shuttle: Despite being off-airport, the close distance and provision of a reliable, free Shuttle service minimize inconvenience, ensuring quick transfers for airline passengers.
- Modern Payment Technology: The acceptance of NFC mobile payments is a modern feature that enhances transaction speed and convenience for customers who prefer contactless payment methods.
- Comprehensive Accessibility: The facility ensures full compliance and comfort for all patrons with a Wheelchair accessible entrance and dedicated Wheelchair accessible parking lot.
- Positive Customer Service Highlights: Recent reviews praise the professional, friendly staff (such as "Jovantae") and highlight instances of excellent service, like calling back immediately about forgotten luggage, reinforcing trust and security for renters.
- On-site Convenience: Dedicated On-site parking makes for easier vehicle pickup and drop-off compared to navigating crowded airport rental centers.
For making new reservations, confirming existing booking details, or coordinating the airport shuttle upon arrival in Chicago, customers in Illinois should contact the Routes Car Rental Schiller Park branch directly. It is highly recommended to call to confirm specific document requirements and security deposit policies before your scheduled pick-up time.
Address: 3901 Mannheim Rd, Schiller Park, IL 60176, USA
Phone: (847) 671-4000
Mobile Phone: +1 847-671-4000
The location is generally open seven days a week, often with extensive hours (some reports suggest 24-hour operation, though 5:00 AM to 11:30 PM is common). Customers should verify the current operating schedule by phone, particularly if planning a very early or late pick-up or return. This is especially important for coordinating the shuttle service to and from the O'Hare MMF.
Routes Car Rental in Schiller Park is a commendable choice for Illinois users, particularly those flying into or out of Chicago O'Hare International Airport (ORD), due to its strong emphasis on value and accessibility. The key reason to choose this location is the unbeatable combination of competitive pricing and a direct shuttle service. By operating slightly off-airport, the agency can pass on cost savings to the customer, making it an excellent option for long rentals or those traveling on a strict budget. The positive customer reviews, which speak of great prices, quick check-in for prepared renters, and attentive staff, further solidify its reputation as a service that delivers on its promises when the customer follows the stated protocols.
The transparency about the documentation required (insurance card, driver's license, credit card for hold) is a benefit, as customers who come prepared can expect a swift process. The acceptance of various payment methods, including the convenient NFC mobile payments, caters to the modern renter. For Illinois residents, the on-site parking and accessible facilities are added points of convenience. Ultimately, Routes Car Rental is best chosen by the savvy, organized traveler or local user who prioritizes budget and is comfortable ensuring they meet all the clear, stated requirements for a smooth and quick rental experience. By doing so, they unlock one of the best value car rental deals available near the Chicago O'Hare gateway.
Routes Car Rental Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Routes Car Rental Photos










Routes Car Rental Location
Routes Car Rental
3901 Mannheim Rd, Schiller Park, IL 60176, USA
Routes Car Rental Reviews
ORDshuttleexpediapolicykeshatollsjeep wranglerplane ticketi-passproof of insurance
★ 5★ 4★ 3★ 2★ 1Reading the reviews before I rented made me alittle nervous, but I’m so glad I did! Jovantae was the most professional and friendly. The entire process was quick and not stressful. As long as you have all the requirements which aren’t a lot or even out of question…just insurance card, Drivers license, flight #’s, and a credit card for the hold. I had zero issues that others are saying on their reviews. The shuttle was great getting to and from ( just give yourself time and don’t stress). I will definitely rent from Routes again. I forgot to mention the unbelievable great price. :)Also!! I forgot my luggage at the counter and they called me immediately keeping it safe until I could turn around and come back :)
October 02 · Christie CookGreat rental. Got a really nice jeep. Check in was quick. Make sure you have all the required paper work and a email on file and it will be quick. Shuttle pick up and drop off went well as well as dropping off the rental. Not hidden charges. Just take care of the car and be respectful to staff. 2nd time renting from here. Will rent again next time we are in the area.
September 16 · Aaron JenningsKesha was absolutely fantastic. She was courteous, professional and very friendly. She explained everything to use and showed us everything we needed to know before leaving the lot. It was a great experience. The shuttle driver who picked us up from the airport was friendly and funny. Overall we had a great experience with the rental company.
September 28 · Nikki StewartOff site must take their shuttle from O’Hare car rental center about 10 minutes. Then real shenanigans begin. Totally chaotic, filthy car rental office horrible customer service lots of tricks and rules and hidden fees. You're lucky if you get out of there in half an hour with your car. Their process is archaic. The rules and regulations are unreasonable and God forbid. You don't follow through with any of them. You will get fined you will get extra charges. Long story short, do not rent from them pay the extra money and use one of the reputable car rental companies.
September 21 · Gregory FarahAlmost every aspect of renting from this company was disappointing. Their facility is not on-site at O’Hare. You have to take the train to the car rental facility and then you have to find their shuttle outside of that building some 20-30 yards down a sidewalk. It’s then a 10-15 minute ride to their outdated facility which wasn’t dirty but it’s far from an attractive comfortable place. Once you arrive they’ll inform you as will the signs printed on copy paper and taped everywhere that if you plan to leave the state they will charge you an additional $10 a day. We were then informed that although we had reserved and prepaid for a standard size auto that they didn’t have any so they gave us a compact “suv” telling us because it was an “suv” it was of equal value. It was a base model Nissan Kicks, grossly underpowered, cramped, uncomfortable, and noisy. When we went outside to load up we noticed it was missing a hubcap, yes it was so cheap it had hubcaps. I went back in to inform them and they said they would make note of it in their system. They didn’t offer to make it right. I asked them to show me the note and it said “ Customer informed us the car is missing a hubcap” I told them they needed to note that THEY noted that the car was missing a hubcap. The car also had sticky fingerprints on the inside of the windows stains on the seat and the floor was covered in something white (I would’ve guessed road salt but it was August.)Do not rent from them unless you live subpar experiences. I can’t believe they were willing to rent a car that was missing a hubcap.
August 10 · Brent Colaw
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