Dollar Car Rental - O'hare International Airport Introduce
For visitors flying into the greater Chicago area or Illinois residents needing reliable, temporary transportation, finding a convenient and value-driven car rental agency is paramount. Dollar Car Rental at O'Hare International Airport (ORD) stands out as a key service provider for travelers seeking both affordability and an accessible location. Situated within the airport's modern Multi-Modal Facility (MMF), this car rental agency aims to provide a straightforward rental experience, allowing you to get on the road quickly for your Illinois adventures, whether you’re heading downtown to Chicago’s Magnificent Mile, out to the suburbs, or across the state.
This location is identified as a women-owned business, bringing a distinct perspective and commitment to customer service within the competitive airport car rental market. They offer a variety of vehicles to suit different travel needs and budgets, from economy cars perfect for city cruising to SUVs ideal for family trips. The service model focuses on providing value without unnecessary complexity. Customers often highlight the 'awesome price' and efficient drop-off process as major benefits of choosing Dollar Car Rental at ORD. While peak times can sometimes lead to longer wait periods, as noted in customer feedback, the overall experience is geared towards delivering a cost-effective and pleasant start to your journey.
Dollar Car Rental is dedicated to making the rental process as smooth as possible for all users. The fleet includes popular models across various categories, ensuring you can select the right vehicle for your specific requirements. Plus, the convenience of an airport location within a central transportation hub greatly simplifies the logistics of picking up and returning your vehicle before or after your flight.
The Dollar Car Rental counter is strategically located within O'Hare International Airport’s state-of-the-art Multi-Modal Facility (MMF), a central location for all ground transportation services. This centralized facility at the airport simplifies the process for all passengers, moving car rental operations into one convenient hub.
- Full Address: 10255 W Zemke Blvd, Chicago, IL 60666, USA.
- Accessibility from Terminals: To reach the MMF from any O’Hare terminal, customers should follow signs for the Airport Transit System (ATS) train. The ATS provides a quick and free transfer directly to the Multi-Modal Facility station. Once you exit the ATS train at the MMF, you will find the Dollar rental counter.
- Return Process: Vehicle returns are also handled at this same Multi-Modal Facility. Signage for 'Car Rental Return' along the airport access roads guides you directly to the facility. After dropping off your rental car, you can take the ATS train back to your departure terminal.
- Accessibility Features: The facility ensures accessibility for all customers with the provision of a wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating a commitment to serving every traveler coming through O'Hare.
The consolidated location helps streamline the pickup and drop-off, making it less stressful than dealing with off-site rental agencies that require separate shuttle buses from the terminal building.
As a full-service car rental agency, Dollar Car Rental provides a comprehensive range of services and options designed to meet the diverse needs of travelers arriving in Illinois. Key services and options available at the O'Hare location include:
- Onsite Services: The convenience of having the rental counter and vehicle lot located within the same Multi-Modal Facility.
- Diverse Vehicle Fleet: Offering various car types including Economy, Compact, Standard, Full-Size, SUVs (Small, Mid-size, and Large), Minivans, and potentially Luxury or Specialty cars, allowing customers to select the best fit for their trip needs and luggage capacity.
- Payment Options: Accepts a range of secure payment methods, including major credit cards, debit cards (with certain restrictions and holds applying), and modern NFC mobile payments.
- Unlimited Mileage Options: Many rental packages come with unlimited mileage, a significant advantage for those planning extensive road trips across Illinois or the Midwest.
- Optional Extras: Availability of additional equipment for rent, such as GPS navigation systems, infant car seats, child car seats, and booster seats for family travel.
- Additional Driver Options: The option to add an additional licensed driver to the rental agreement for a daily fee, ensuring shared driving responsibility is possible.
- Flexible Booking Policies: Offering a degree of flexibility in reservations, including the ability to search for one-way rentals (picking up at ORD and dropping off at another location) to suit complex itineraries.
Dollar Car Rental at O'Hare distinguishes itself with several notable features and highlights that enhance the customer experience for Illinois travelers:
- Identifies as a Women-Owned Business: Supporting diversity in business ownership.
- Active Military Discounts: A valuable feature providing special rates or offers to active military personnel.
- Value Pricing: Customers frequently comment on the competitive and 'awesome price' of rentals, making it a budget-conscious choice.
- Accessibility Focus: Dedicated accessibility features, including a wheelchair accessible entrance and parking lot at the MMF location, ensuring ease of use for all customers.
- Modern Payment Acceptance: Accepts Credit Cards, Debit Cards, and NFC Mobile Payments, providing multiple convenient ways to transact.
- Streamlined Drop-off: The return process is generally described by customers as 'smooth and efficient.'
- Clean and Maintained Vehicles: The fleet is consistently reported by customers to be clean, which enhances the overall quality of the rental experience.
For bookings, inquiries, or assistance, travelers can reach the Dollar Car Rental location at the following details:
- Address: 10255 W Zemke Blvd, Chicago, IL 60666, USA (Located in the Multi-Modal Facility - MMF)
- Phone: (773) 481-2400
- Mobile Phone: +1 773-481-2400
Choosing Dollar Car Rental at O'Hare International Airport is a compelling decision for several reasons, particularly for travelers prioritizing value, convenience, and a straightforward service model. The core strength of this location lies in its ability to offer 'awesome prices' without compromising the basic necessities of a quality rental, such as clean and well-maintained vehicles. For those watching their travel budget, Dollar consistently ranks as a competitive option in the highly-trafficked Chicago O'Hare market.
The centralized location within the MMF is a significant time-saver, eliminating the hassle of waiting for off-site shuttles, as you simply take the free ATS train directly to the facility. This integration with O’Hare’s transportation system is a major convenience for arriving passengers. Furthermore, the dedication to accessibility, with wheelchair-accessible entrances and parking, makes it an inclusive choice for all travelers.
The company also provides specific benefits, such as active military discounts, appealing to a broad segment of the Illinois and visiting population. While customer feedback highlights that efficiency at the counter can sometimes be challenged by long lines during peak hours—an issue common across major airport rental centers—the courteous and 'pleasant representatives' are noted for handling volume efficiently. Travelers with flexible schedules or those who choose off-peak pickup times may experience the smoothest service.
In summary, if you are an Illinois resident or visitor looking for a reliable car rental agency that offers great value, convenient airport access, a choice of clean vehicles, and a hassle-free drop-off process, Dollar Car Rental at ORD is certainly worth considering. A quick, price-conscious rental is your first step toward exploring all that Chicago and the surrounding Illinois region have to offer.
Dollar Car Rental - O'hare International Airport Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Dollar Car Rental - O'hare International Airport Photos










Dollar Car Rental - O'hare International Airport Location
Dollar Car Rental - O'hare International Airport
10255 W Zemke Blvd, Chicago, IL 60666, USA
Dollar Car Rental - O'hare International Airport Reviews
feecredit carddeskprepaidflightcountertollcheckexpediabooking.com
★ 5★ 4★ 3★ 2★ 1More than a hour wait in line after walking to a booth that was closed. That part right there was the most annoying!... hence the 4 Stars. Please put up signs to prevent that. For me, it's being considerate of your customers mobility and time.The SUV I was given was also assigned to another person. Had to return back to counter. Mishap was handled efficiently. Vehicle was nice! Price was awesome! Drop off was smooth and efficient. I think for time sake and discomfort of standing due to long line, I'd consider going with a different car company. For price and you got a time to spare and not in discomfort... I'd definitely rent from here again! Pleasant representatives and efficient given the amount of customers in line.
September 11 · Shemika HowardI rented in Aug 2025 and did not have any problems. The car was clean and I was charged only what I agreed to. There was also no line when I picked it up and I didn't see a line when I dropped it off. They did try to be sneaky about the insurance and asked me something like "Standard or extended insurance?", where my answer is "Neither, I don't need any insurance", so one star off for that, but still would rent from them again.
August 29 · Christopher MaierleThis is the first time we have flown into Chicago from Vancouver CDN. The ease in just getting to the Dollar car rental booth was Great. Once at the booth, Thursday evening 9th Oct, approx 9:15pm. we were met by Dollar Professional "SAM". he was very courteous, professional, and welcoming. Honestly we got the feeling Sam really cared about us, what he was doing, and anything we needed. Rarely seen these days. More so was his good attitude and positive demeanor. Again, rare to find in a person working within the public. We were Very Impressed with the whole experience and would Highly Recommend Dollar & Sam. THANK YOU, Please do Thank Sam, Great Human.Tim & Cathy House, Victoria, BC, Canada. Much appreciate this opportunity.
October 18 · Tim HouseExtremely dissatisfied. Firstly they wear you down with a wait for over and hour just to get to the agent for taking delivery of the car. After a 16 hour long flight, and then the hour long wait, you just say yes to all the unnecessary charges they 'propose' to you. The company should know the number of bookings they have for the time of the day and should deploy adequate number of agents to deal with customers, but sadly that does not happen.Then I agreed to pay for toll charges but sadly the transponder that the agent had mentioned, that would be in the car, was missing. I spent hours trying to call customer care and then the airport office, but was unable to get through to anyone. So much for customer service..The positive are that the car itself was as per description and was clean and well maintained, Hence the 2 stars.Would not recommend Dollar Rent a Car after such a harrowing experience.
August 24 · Raviraj BaijalI recently rented a car from your company and unfortunately, my experience was not satisfactory. I'd like to share a few issues I encountered:1. Car cleanliness: Although I had booked a clean car, the vehicle I received was not properly cleaned. This was quite disappointing and not what I expected from a professional rental company.2. Fuel charge: I had opted to refuel the car myself before returning it, which I did. However, I was still charged a small amount for fuel. While the amount was not significant, the charge was unnecessary and should not have happened.3. Cleaning fee: I was also charged a $75 cleaning fee upon returning the car. This is unusual, as I’ve rented from other companies before and never had to pay such a fee. The car was returned in reasonable condition.4. Toll charges: I had paid for a toll pass so I could use toll roads without separate payments. Despite this, I had to personally pay tolls on several highways in Illinois and Indiana. This defeats the purpose of paying for the toll package through your company.Overall, I am not satisfied with my experience and, unfortunately, I do not plan to rent from your company again. I hope you will take this feedback seriously to improve your services for future customers.Thank you.
July 19 · Kamyar Adibi
More Car Rental Near Me
Payless Car Rental2.0 (974 reviews)10255 W Zemke Blvd, Chicago, IL 60666, USA
Enterprise Rent-A-Car4.0 (5244 reviews)10255 W Zemke Blvd, Chicago, IL 60666, USA
Budget Car Rental2.0 (3238 reviews)10255 W Zemke Blvd, Chicago, IL 60666, USA
Hertz Car Rental - Chicago - Chicago O'hare International Airport (ORD)3.0 (2655 reviews)10255 W Zemke Blvd, Chicago, IL 60666, USA
Avis Car Rental3.0 (3589 reviews)10255 W Zemke Blvd, Chicago, IL 60666, USA
Exotic Car Collection by Enterprise2.0 (10 reviews)10255 W Zemke Blvd, Chicago, IL 60666, USA
Thrifty Car Rental - Chicago - O'hare International Airport2.0 (1003 reviews)10255 W Zemke Blvd, Chicago, IL 60666, USA
Ou2019Hare International Airport Rental Car Center4.0 (68 reviews)MMF, 10255 W Zemke Blvd, Chicago, IL 60666, USA
National Car Rental4.0 (5151 reviews)10255 W Zemke Blvd, Chicago, IL 60666, USA
Alamo Rent A Car4.0 (1989 reviews)10255 W Zemke Blvd, Chicago, IL 60666, USA
Fox Rent A Car Chicago O'Hare International Airport3.0 (1640 reviews)10256 W Zemke Blvd Suite 830, Chicago, IL 60666, USA
Goldcar1.0 (5 reviews)10256 W Zemke Blvd Suite 830, Chicago, IL 60666, USA
Categories
Top Visited Sites
Enterprise Rent-A-Car4.0 (49 reviews)
Budget Car Rental4.0 (25 reviews)
Enterprise Rent-A-Car4.0 (262 reviews)
Enterprise Rent-A-Car4.0 (315 reviews)
Enterprise Rent-A-Car4.0 (129 reviews)
Royal Prestige Transportation4.0 (63 reviews)Trending Car Rental Blog Posts
How to Choose the Best Rental Car Based on Your Itinerary Length & Driving Distance
What Every Driver Should Ask at the Rental Desk Before Signing the Agreement | LifeStar Car Rental
How to Choose the Best Rental Car for Towing or Transporting Gear in the U.S.
Why You Should Always Review Your Receipt Before Leaving the Lot
How to Plan a Multi-Stop Road Trip with a Rental Car and Stay Within Your Budget
Understanding Collision Damage Waivers: Are They Really Necessary?
