Alamo Rent A Car Introduce
For North Carolina residents and visitors arriving in the Piedmont Triad region, securing dependable and efficient transportation is the first step toward a successful journey. Alamo Rent A Car at Piedmont Triad International Airport (GSO) in Greensboro stands out as a reliable choice, known for its customer-centric approach, modern rental conveniences, and a variety of vehicles to suit any travel plan across the Tar Heel State. Whether you're in town for a weekend exploring the local culture, a business trip, or are starting a scenic drive along the Blue Ridge Parkway, Alamo provides the flexibility and quality service you need right from the airport terminal.
As a company that identifies as women-owned, the local Alamo branch contributes to the diversity of successful businesses operating in the Greensboro area. This location is geared toward making the rental experience as smooth and stress-free as possible, combining the assurance of a national brand with a highly attentive local team, as noted by numerous satisfied customers. The emphasis is on getting you into your vehicle and on the road with minimal fuss, ensuring you can focus on the purpose of your visit to North Carolina.
The agency’s commitment to excellent customer service is evident in real-world experiences, with patrons frequently highlighting the kindness, sincerity, and efficiency of the on-site agents. From offering complimentary upgrades to save waiting time, to providing considerate attention even when traveling with pets or luggage, the staff’s dedication goes beyond the standard transaction. This focus on individual customer needs is what makes this Alamo location a preferred rental option at GSO.
The Alamo Rent A Car office is situated in a highly convenient and central location for anyone flying into the region: Piedmont Triad International Airport (GSO).
The exact address is: 1000T Ted Johnson Pkwy, Greensboro, NC 27409, USA.
This location is within the airport premises, meaning customers can easily proceed from the baggage claim area directly to the rental counter. This "onsite services" model eliminates the need for external shuttles or extended travel time to pick up your vehicle, a significant advantage for weary travelers or those on a tight schedule. Once you have retrieved your luggage, you will simply follow the clear signage to the car rental area within the lower level of the terminal to find the Alamo counter.
Furthermore, the facility demonstrates a commitment to inclusive service with specific accessibility features:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- On-site parking for convenient vehicle pick-up and drop-off
Alamo Rent A Car at GSO provides a comprehensive array of vehicle types and specialized services designed to enhance the overall rental experience. Their primary business is a full-service car rental agency, offering categories to fit every budget and occasion.
- Diverse Vehicle Fleet: Customers can choose from an extensive range of vehicle classes, including:
- Economy and Compact Cars (e.g., Mitsubishi Mirage, Nissan Versa) for optimal fuel efficiency.
- Intermediate and Full-Size Sedans (e.g., Toyota Camry, Volkswagen Jetta) for comfort and space.
- SUVs (e.g., Small, Standard, and Luxury SUVs like the Hyundai Kona or Nissan Rogue) for family travel or extra luggage space.
- Minivans (e.g., Chrysler Pacifica) for group or family transport.
- Luxury and Specialty Cars (e.g., convertibles, select luxury sedans) for a more elevated driving experience.
- Pickup Trucks (e.g., Ford F-150) for hauling and utility needs.
- Accelerated Check-in: Customers can save valuable time at the counter by activating Accelerated Check-in online prior to arrival.
- Self-Service Options: Utilizing the Self-Service Kiosks and "Skip the Counter" feature allows travelers to manage their rental agreement and check in directly.
- After-Hours Return: For late arrivals or early departures, an after-hours return service is available, with a drop box located at the rental counter on the lower level inside the terminal.
- Flexible Payment Options: They accept major Credit cards, Debit cards (with specific Renter Requirements, particularly without a ticketed return itinerary), and NFC mobile payments for convenience.
- Optional Protection: Services like Collision Damage Waiver (CDW), Supplemental Liability Protection (SLP), and Roadside Assistance PLUS are offered.
- Refueling Options: Multiple choices for pre-paying for fuel, allowing the company to refill, or letting the renter refill the tank.
The distinct features of the Alamo GSO location make it a standout choice for North Carolina travelers:
- Identifies as Women-Owned: Supporting a women-owned business within the local Greensboro economy.
- Active Military Discounts: A commitment to serving those who serve, offering valuable savings for active military personnel.
- In-Terminal Convenience: The rental counter is located inside the GSO terminal, simplifying the pick-up and drop-off process immensely compared to off-site locations.
- Focus on Customer Experience: Reviews frequently praise the professional and "enjoyable, considerate attention" from agents, demonstrating a genuine focus on high-quality customer service, from counter assistance to vehicle lot support.
- Technology-Enabled Efficiency: Offerings like Accelerated Check-in and Self-Service Kiosks significantly streamline the process, getting travelers on the road faster.
- Free Additional Driver in North Carolina: A key highlight for travelers planning long-distance drives across North Carolina, the renter's spouse or domestic partner who meets the requirements can be an authorized driver at no additional charge.
To make a reservation or inquire about specific vehicles and policies at this Piedmont Triad location, customers can use the following details:
- Address: 1000T Ted Johnson Pkwy, Greensboro, NC 27409, USA
- Phone: (844) 841-7841
- Mobile Phone: +1 844-841-7841
For North Carolinians and visitors utilizing the Piedmont Triad International Airport (GSO), choosing Alamo Rent A Car provides a highly efficient and service-oriented start to your trip. The primary reason for choosing this location is its unparalleled airport convenience. Being located directly inside the terminal means you can transition from your flight to your rental car with maximum speed and minimal hassle—a relief for anyone juggling luggage, a family, or simply battling travel fatigue. The provision of self-service technology, such as the kiosks and Accelerated Check-in, further cements its reputation as a modern, efficient choice for those who value their time.
Beyond logistics, the agency's commitment to exceptional, human-centered service sets it apart. The consistent customer feedback highlighting friendly, sincere, and attentive agents—such as those who offer unexpected upgrades or assist customers traveling with pets—demonstrates that the company's "Standard of Care" is more than just a motto; it's a practice. This personalized service ensures that even if there is a problem, the local team is ready to address it with professionalism and a smile.
The diverse fleet is another compelling factor. Whether you are driving an hour to Charlotte for business and need a fuel-efficient compact car, or heading to the North Carolina mountains with your family and require a Full-Size SUV, Alamo at GSO offers a vehicle to match the demanding terrain and varied needs of the Tar Heel State traveler. Furthermore, the inclusion of active military discounts and the identification as a women-owned business allows customers to support an agency that demonstrates a commitment to community values and diverse ownership. For a seamless, reliable, and friendly car rental experience at GSO, Alamo is highly recommended.
Alamo Rent A Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Alamo Rent A Car Photos










Alamo Rent A Car Location
Alamo Rent A Car
1000T Ted Johnson Pkwy, Greensboro, NC 27409, USA
Alamo Rent A Car Reviews
pick updeskcredit cardSUVflightcheck ininformationgassmilecounter
★ 5★ 4★ 3★ 2★ 1Amazing service from check-in and upon returning the vehicle! No complaints! I received an upgrade so I wouldn’t have to wait. The gentleman offered to get me a luggage cart for my luggage. I appreciated that! Thanks for amazing customer service!
October 07 · Dr Autumn Cutler, DCTaken care of by two agents, one at the counter and one outdoors at the lot. I luckily found two agents that were kind, sincere, friendly, and efficient. I was traveling with a rescued dog and at times I had my hands full. Did it phase them? No. I was their only customer and I had their complete attention. Oh, yeah. There were customers in front of me and behind. However, when it was my turn, I was given their enjoyable, considerate attention. I was fortunate to choose Alamo and get treated by these two.
September 09 · Herb WattnerThe Alamo Car rental at Greensboro airport has wonderful staff! They are friendly, knowledgeable and very thorough. My car was great, just what I needed and their attention to detail made my vacation fantastic!
September 13 · Susan LiangLacked suppling the correct information online, overcharged me and forced me to use my credit card like my bank card wasn’t good enough…. I reserved online in advance and locked in the rate for “ SpecialVehicle Determined Upon Pick-up, Compact Or Larger Or Similar” at $171.19 but ended up paying $213.94. They refused to take my debit card like it was useless and instead I had to go back to my car to get a credit card…??? Why??? What if I didn’t have a credit card? Then tried to tell me that I couldn’t get a crossover when it specifically says on the online reservation that I can…Never again will I use them!
September 15 · Jennifer WaltonI recently rented a car from Alamo at Greensboro, NC (GSO Airport), and unfortunately, the experience was far from satisfactory. I had made my reservation months in advance, expecting a smooth and timely pickup. However, when I arrived at the counter after my flight from Florida, I was told there were no cars available.Meanwhile, customers from other rental agencies were receiving their vehicles and leaving promptly, while the line at the Alamo/National/Enterprise counter was extremely long and barely moving. We ended up waiting for a car longer than our flight—completely throwing off our evening plans.The staff member at the counter mentioned a variety of reasons for the delay: delayed flights, late car returns, local events, and a surge in recent bookings. But frankly, I booked my car months ago - why should I be impacted by last-minute reservations? If Alamo knew they were overbooked or short on cars, why continue accepting reservations they couldn't fulfill? A confirmed reservation should mean a car is available at the scheduled time. Otherwise, what’s the point?To make matters worse, when I returned the car, I noticed the same long line of customers still waiting at the counter. Clearly, this isn’t an isolated issue but an ongoing problem at this location.As a loyal Alamo customer with several upcoming trips already booked, this experience has made me seriously reconsider my future rentals. This level of service was unacceptable and disappointing.
June 24 · andy mik
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