Cathay Express Transportation/ Ambulette

- 400 E 85th St Apt 12d, New York, NY 10028

For many New Yorkers, the phrase "car rental" typically brings to mind renting a standard vehicle for a weekend escape or a move. However, for individuals, families, and healthcare facilities dealing with mobility challenges or non-emergency medical appointments, the need for specialized transportation is paramount. This is where a dedicated service like Cathay Express Transportation/Ambulette steps in, providing a vital and often highly personal form of "car rental" designed specifically for the elderly, individuals with disabilities, and patients requiring non-emergency medical transportation (NEMT).

Cathay Express Transportation/Ambulette is not a traditional rental car agency but a professional transportation service specializing in mobility-challenged and medical transport. Operating across New York City and extending to Long Island, Upstate New York, and New Jersey, they fill a critical gap in the transit infrastructure. Their focus is on safe, timely, and compassionate door-to-door service, ensuring that every passenger, regardless of their mobility level—whether ambulatory, using a wheelchair, or requiring stretcher transport—can reach their destination with dignity and comfort.

This service is essential for New Yorkers, particularly those in the healthcare community, as it removes the logistical stress associated with medical appointments, physical therapy, or simply maintaining an active social life. As one highly satisfied customer noted, the experience with Cathay Express goes "beyond what is considered customer service," highlighting the genuine compassion and respect their team offers. This level of personalized care is what makes Cathay Express a top choice for non-emergency accessible transport in the Tri-State area.

Their commitment to quality is evident in their operations. Drivers are professionally trained, often holding CPR and First Aid certifications, adding an extra layer of assurance for passengers and their families. Their fleet is specifically equipped to be wheelchair-accessible with hydraulic lifts capable of safely accommodating passengers and their equipment. In a densely populated and fast-paced environment like New York, punctuality and reliability are non-negotiable, and Cathay Express positions itself as a dependable, 24/7 solution for the most vulnerable members of the community.

For New Yorkers seeking a transportation solution that prioritizes safety, accessibility, and human kindness, Cathay Express Transportation/Ambulette represents an indispensable service. The following details provide a deeper look into their operation and why they are highly recommended by the local community and health facilities alike.

The administrative and operational base for Cathay Express Transportation/Ambulette is centrally located in a key area of Manhattan, though their services span the entire metropolitan region and beyond.

• Address: 400 E 85th St Apt 12d, New York, NY 10028, USA

This address is situated in the Upper East Side of Manhattan, a location that is easily accessible and provides a strategic hub for dispatching services across the five boroughs. While this location may serve as the administrative or main contact point, it is important to remember that the nature of an ambulette service is door-to-door. This means the transportation comes directly to the patient’s home, nursing facility, or healthcare center, minimizing the need for the user to travel to a central office.

Accessibility Features: The company itself emphasizes accessibility in its services. For clients visiting an office location, the facility is confirmed to have a Wheelchair accessible entrance. For parking at the main location, customers should be aware that paid street parking is available, a typical reality in the dense Manhattan neighborhood. Their actual service accessibility, however, is exceptional, covering all five boroughs—Manhattan, Brooklyn, Queens, The Bronx, and Staten Island—as well as Long Island, Upstate New York, and New Jersey.

Cathay Express offers a comprehensive range of transportation services, placing a strong emphasis on medical and accessible needs. These services are often tailored to specific client requirements:

• Non-Emergency Medical Transportation (NEMT): Specializing in all forms of NEMT, including Medicare Transportation, Private Medical Transportation, and Nonemergency Hospital Visits.
• Ambulette Services: Providing Wheelchair Ambulette, Wheelchair Accessible Transportation, Ambulatory Transportation, and Stretcher Transportation.
• Medical Appointments: Door-to-door service for Doctor Appointment Transportation, Dialysis Transportation, Physical Therapy Appointments, and getting to Healthcare Facilities and Nursing Homes.
• Personal & Lifestyle Transport: Offering transport for Family Events, Senior Living Facilities, Assisted Living Facility transfers, Prescription Pickups, and City Tours.
• Airport Services: Providing Handicap Airport Transportation, Wheelchair Accessible Airport Shuttles, Airport Pick Up, and general Airport Transportation Service.
• Vehicle and Driver Features: Utilizing specialized vehicles with hydraulic lifts, functional heating and cooling systems, and drivers who are all CPR certified and First Aid trained.
• Flexible Payment Options: Accepting various forms of payment, including Private Pay, and working with major insurance companies and logistical coordinators like LogistiCare.

The standout features of Cathay Express are rooted in their commitment to safety, professionalism, and above all, compassionate care for every passenger.

• Compassionate, Professional Staff: Their team, including drivers and dispatchers, is renowned for treating clients with kindness, respect, and calling them by name, transforming a logistical necessity into a pleasant, human experience.
• CPR and First Aid Certified Drivers: A crucial safety feature that ensures drivers have basic medical training to respond quickly and appropriately to minor medical emergencies during transport.
• Specialized Wheelchair-Accessible Fleet: All cars are handicapped accessible/wheelchair accessible, with modern hydraulic lifts that can safely accommodate up to 800 pounds, ensuring a safe and dignified transfer.
• Extensive Service Area: Offering 24 hours a day, 7 days a week service across all five boroughs of New York City, as well as Long Island, Upstate New York, and New Jersey.
• Advanced Technology: Vehicles are equipped with GPS Tracking systems for real-time monitoring, allowing for efficient logistical coordination and providing peace of mind regarding punctuality and route safety.
• Door-to-Door Assistance: Drivers provide direct, door service, assisting passengers from their residence into the vehicle and then to their final destination, ensuring safety from start to finish.

Booking a necessary ambulette or accessible ride is straightforward. Potential clients, healthcare facilities, and family members can reach Cathay Express Transportation/Ambulette using the contact information below:

• Address: 400 E 85th St Apt 12d, New York, NY 10028, USA
• Primary Phone: (212) 261-5555
• Mobile Phone: +1 212-261-5555

For any New Yorker seeking non-emergency transportation for a loved one with mobility issues, Cathay Express Transportation/Ambulette is not just a choice, but a superior solution. What sets them apart is the verifiable dedication to compassionate and specialized service, which is consistently mentioned in customer feedback. In the realm of accessible transportation, peace of mind is the most valuable commodity. Knowing that the driver is CPR and First Aid certified, that the vehicle is fully equipped with an 800-pound capacity hydraulic lift, and that the company tracks the trip via GPS provides that assurance.

The service excels because it focuses on the holistic experience, not just the drive. Customers highlight the genuine kindness and respect received, a rare trait that transforms stressful medical transport into a comfortable experience. The ability to handle complex transport scenarios—from stretcher cases to routine Physical Therapy Appointments—and the extensive service area covering the entire Tri-State region make them incredibly reliable for both scheduled and unexpected needs.

Choosing Cathay Express means selecting a transportation partner that is fully committed to the safety, dignity, and personal comfort of seniors and individuals with disabilities. Their professional, punctual, and personalized approach is what makes them a highly trusted name among healthcare providers and families across New York City and the surrounding areas. When reliable, accessible transportation is essential, Cathay Express Transportation/Ambulette is the highly recommended local expert.

Cathay Express Transportation/ Ambulette

400 E 85th St Apt 12d, New York, NY 10028, USA