Avis Car Rental

- 4200 Chino Hills Pkwy, Chino Hills, CA 91709

Welcome to your comprehensive guide for renting a vehicle in the Chino Hills area of Southern California. When local residents or visitors need reliable, temporary transportation, a trusted car rental agency is essential. This article focuses on the **Avis Car Rental** location situated conveniently within the Chino Hills community, providing key details on their offerings, accessibility, and customer experience as a local car rental agency and van rental agency.

The U.S. car rental market, which was valued at approximately $37.88 billion in 2024, plays a critical role in California, which holds a major market share of over **20%** of the national industry. This growth is driven by a high volume of tourism and the state's reliance on driving to connect its diverse destinations, from scenic drives like the Pacific Coast Highway to easy access to national parks. Local rental establishments like the Avis in Chino Hills cater not just to air travelers from nearby Ontario (ONT) or Los Angeles (LAX) airports, but also to local residents needing a vehicle for a weekend trip, a temporary replacement, or a larger vehicle like a van.

Avis Car Rental in Chino Hills serves as a key local provider, offering both car rental and van rental services to meet various mobility needs. Located conveniently within the Chino Hills Marketplace, this location aims to provide vehicles for everyday local use, which accounted for a notable **46.7%** revenue share in the overall U.S. car rental industry in 2024. Whether you're planning a family outing to the Chino Hills State Park, need an economical sedan for business travel, or require a van for moving goods or transporting a group, this branch offers a local touch point for a globally recognized brand. The company, part of the Avis Budget Group, is one of the major players in the U.S. car rental industry, holding a combined market share of over **40%** with Enterprise in 2024.

The Avis Car Rental branch is strategically located in the heart of the community, making it easily accessible for Chino Hills residents and those in surrounding cities like Diamond Bar or Corona.

The physical address is: **4200 Chino Hills Pkwy, Chino Hills, CA 91709, USA**.

The location is situated in the Chino Hills Marketplace, generally found near 24 Hour Fitness and Rite Aid Pharmacy, as suggested by general directions. For those traveling by car, you can typically reach the location by taking the Chino Hills Parkway exit from the 71 Freeway and continuing a short distance west. Key accessibility features available at this location include:

• **Wheelchair accessible entrance**
• **Wheelchair accessible parking lot**
• **On-site parking** for convenience

As a full-service rental agency, Avis offers a range of services designed to make the rental experience as seamless as possible. Their core offerings at or around this location include:

• **Car Rental Agency:** Providing a diverse fleet including sedans (with Economy cars being a popular choice, accounting for a **29.6%** revenue share in the U.S. car rental industry in 2024), SUVs, and other vehicle classes to suit varying travel needs.
• **Van Rental Agency:** Offering larger-capacity vehicles for group travel, moving, or business transport.
• **One-Way Car Rental:** This service, often available at local branches, allows for pickup at one location and drop-off at another, which is particularly useful for travelers on extended road trips within California.
• **Pick-up Service Available:** Avis generally offers a free pick-up service for customers. To utilize this, customers are advised to call the location directly, as service policies (including hours and allowable distance) vary by branch.
• **After-Hours Returns:** A common feature for added flexibility, allowing renters to return their vehicle outside of regular business hours, typically via a key drop-off system (with responsibility remaining with the customer until the contract is officially closed).
• **Online Booking & Management:** Reflecting the industry trend where online channels accounted for a **70.1%** revenue share of bookings in 2024, Avis offers a digital platform and mobile app for reservations, modifications, and tracking.
• **Protections and Coverages:** Including optional products like Loss Damage Waiver (LDW) and Roadside Assistance, though customers are always advised to review their personal auto insurance or credit card coverage for existing protection.

This specific Avis location highlights features that aim to provide value and convenience to its clientele:

• **Active Military Discounts:** A dedicated incentive for members of the active military to receive discounted rates on their rentals.
• **Best Rate Guarantee:** Standard policy offered by the company to ensure competitive pricing for their services.
• **Payment Flexibility:** Accepting both **Credit Cards** and **Debit Cards** for reservations and payments, providing options for different customers. Note that a hold of the estimated rental charges plus an additional security deposit (often around $200.00 USD, or $250.00 USD for prepaid rentals) is typically required at the time of rental.
• **E-Toll Service:** Providing electronic toll collection options, which is highly beneficial for navigating Southern California's numerous tolled passages and highways, saving time and avoiding potential violations.
• **Avis Preferred Program:** Offering a loyalty program that allows members to bypass the counter, earn points, and often receive perks like free upgrades, enhancing the experience for frequent renters.

For specific inquiries about vehicle availability, reservations, or to arrange the free pick-up service, you can contact the Chino Hills branch directly:

**Address:** 4200 Chino Hills Pkwy, Chino Hills, CA 91709, USA
**Phone:** (909) 393-4030
**Mobile Phone (Alternative/International):** +1 909-393-4030

The Avis Car Rental branch in Chino Hills provides a practical service for Southern California locals and visitors. The ability to rent a car or a van right in the community, rather than relying solely on airport locations, is a significant benefit. This convenience is particularly valuable for local usage, such as running errands, attending events, or embarking on short-term leisure trips—a segment that generally accounts for over **65%** of the rental market based on rental length.

However, potential customers should set clear expectations based on varied public feedback. While the branch offers desirable features like discounts for active military members and accessible parking, some customer reviews point to potential issues with service quality, including **vehicle availability** for reserved classes, the condition of the vehicle upon pick-up (mentioned as dirty in some accounts), and clarity regarding optional purchases like additional **insurance**. Customers have specifically noted instances of being turned away due to overbooked availability, being offered different vehicle types at higher rates, or feeling pressured to purchase unnecessary insurance, so a high degree of vigilance is recommended.

**To maximize your rental experience in Chino Hills, it is worth:**

• **Confirming Availability:** Call the specific Chino Hills branch a day or two before your rental to re-confirm your vehicle class and pickup time, especially if you have a tight schedule.
• **Documenting Vehicle Condition:** Upon pickup, thoroughly inspect the interior and exterior for cleanliness, damage, and any existing debris. Take photos or videos, and ensure any issues are noted by the staff on your contract *before* you drive off.
• **Reviewing Coverage:** Be prepared by understanding your personal auto insurance policy's coverage for rental cars, so you can confidently decline any unnecessary, optional insurance policies that may be presented at the counter.
• **Checking Your Rate:** Clearly confirm the final price, including all taxes, fees, and surcharges (such as the mandatory California Customer Facility Charges of $10 per contract), before signing the agreement, to avoid unexpected charges.

By utilizing the local access of a major brand like Avis and following these steps, you can secure the right vehicle for your needs and enjoy the freedom of the open road in Chino Hills and throughout Southern California.

Avis Car Rental

4200 Chino Hills Pkwy, Chino Hills, CA 91709, USA