Avis Car Rental Introduce
Welcome to Avis Car Rental in Arlington, Virginia, a conveniently located agency serving the Washington D.C. metropolitan area and an ideal starting point for your travels throughout the Commonwealth. As a premier provider of car and van rental services, this location is dedicated to offering a high-quality, professional experience for both leisure visitors and business travelers arriving in or departing from the region. Situated just a short distance from Ronald Reagan Washington National Airport (DCA) in the bustling Crystal City area, the focus here is on providing a seamless transition from your flight to the open road.
Choosing the right vehicle for your Virginia itinerary is crucial, whether you’re heading to Richmond for business, exploring the historic sites of Northern Virginia, or taking a scenic drive along the Blue Ridge Parkway. This Avis location provides a wide array of options to suit every need, from compact cars for efficient city driving to spacious vans and SUVs for family vacations or group travel. The commitment to customer service and a varied, well-maintained fleet makes Avis Car Rental at this address a trusted choice for local users and visitors alike seeking reliable transportation solutions in the Arlington and Greater D.C. area.
The professional team is ready to assist with your rental requirements, ensuring a quick and efficient process so you can start your journey with minimal delay. With service options including dedicated airport shuttles and onsite assistance, the goal is to deliver a smooth and pleasant rental experience from pickup to return.
The Avis Car Rental agency is strategically located at 2600 Richmond Hwy, Arlington, VA 22202, USA. This address places the facility in the heart of Crystal City, a key commercial and residential hub in Arlington County, Virginia. Importantly, this is an off-airport location for travelers using Ronald Reagan Washington National Airport (DCA).
Accessibility is a key feature of this location, especially for air travelers.
- For DCA Travelers: If you are flying into DCA, you will need to utilize the dedicated Avis-branded shuttle service to reach the off-airport rental counter and car lot. This system is designed to bypass the heavy traffic often associated with on-terminal rental counters, potentially offering a quicker exit onto major roadways like Richmond Highway (US 1) and I-395. The shuttle meets all flights arriving during the location's operating hours. Please note, customers report the shuttle is smaller, so it may fill up quickly during peak times.
- Local Driving Access: For residents and local customers, the address is easily accessible via Richmond Highway, offering direct routes into downtown Washington, D.C., as well as connections to other major Virginia thoroughfares, making it convenient for those picking up a rental for a local trip or a longer journey.
- Physical Accessibility: The facility is committed to serving all customers and features a Wheelchair accessible entrance and a Wheelchair accessible parking lot.
As a full-service car and van rental agency, Avis at this Arlington location provides a comprehensive suite of services designed for convenience and flexibility:
- Car Rental Agency Services: Offering daily, weekly, and monthly rentals for a variety of needs, including business travel and personal leisure.
- Van Rental Agency Services: Providing specialized options like 12-Passenger Vans (e.g., Ford Transit) and Minivans (e.g., Chrysler Pacifica) for groups, large families, or transporting equipment.
- Diverse Vehicle Selection: The fleet encompasses a broad range of vehicle classes including Economy (Kia Rio or similar), Compact (Kia Soul or similar), Intermediate (Toyota Corolla or similar), Standard, Full-Size (Toyota Camry or similar), Premium (Toyota Crown or similar), Luxury (Genesis G70 or similar), Convertibles (Ford Mustang Convertible or similar), and various SUV sizes (Intermediate, Standard, Full-Size, Premium, Standard Elite).
- Specialty Vehicles: Available options often include Electric Vehicles (e.g., Kia EV6, Tesla Model 3), Hybrid vehicles (e.g., Toyota Prius Hybrid), and Midsize Pickup Trucks (e.g., Toyota Tacoma).
- Onsite Services: The location provides dedicated onsite support for vehicle pickup and return processes.
- Preferred Service: For Avis Preferred members, the location often offers expedited check-in and vehicle selection processes, aiming to get you on your way faster.
This specific Avis location in Arlington, VA, offers several key features and highlights that enhance the customer experience:
- Active Military Discounts: Avis is proud to offer discounts for U.S. military veterans, active-duty military, National Guard & Reservists, and their immediate family members, often in partnership with programs like WeSalute+. These savings can be significant, offering up to 35% off certain rates, providing great value for those who serve our country.
- Off-Airport Convenience: Being located off-airport means less exposure to heavy terminal traffic, which many local customers and frequent travelers appreciate for a smoother, less stressful start and end to their rental.
- Multiple Payment Options: The agency accepts a variety of payment methods for convenience, including Credit cards, Debit cards (subject to specific rental requirements and authorization holds), and NFC mobile payments.
- Wheelchair Accessibility: Ensuring a welcoming environment for all, the location provides both a Wheelchair accessible entrance and a Wheelchair accessible parking lot.
- Extended Operating Hours: With hours of operation typically running from 7:00 AM to 11:00 PM seven days a week, the location is able to accommodate a wide range of flight arrivals and departures, though customers should confirm the shuttle schedule for late-night returns.
For reservations, inquiries, or to arrange a free pickup service (if available for your booking), you can contact the Avis Car Rental location directly:
Address: 2600 Richmond Hwy, Arlington, VA 22202, USA
Phone: (703) 419-5815
Mobile Phone: +1 703-419-5815
For Virginia residents and visitors flying into DCA, the Avis Car Rental location at 2600 Richmond Highway presents a compelling choice for several important reasons. The off-airport location, while requiring a shuttle, often translates into a less congested experience getting in and out of the facility, saving valuable time that would otherwise be spent navigating terminal traffic. This is a significant advantage for those prioritizing efficiency and a quick start to their drive.
Beyond logistics, the agency's commitment to vehicle variety stands out. Whether your travel demands an economical compact car for a quick trip across the D.C. area, a rugged SUV for a weekend adventure in the Shenandoah Valley, or a passenger van for a large group event in Northern Virginia, the diverse fleet ensures you can find a vehicle that perfectly matches your requirements. The availability of specialty classes, including electric and hybrid models, caters to environmentally conscious customers or those seeking the latest vehicle technology.
Finally, the combination of professional staff, essential onsite services, and valuable financial benefits like the Active military discounts and acceptance of various payment methods solidify this Avis agency as a customer-focused operation. While customers should always be mindful of rental details, such as optional coverage packages and membership benefits, the fundamental service at this Crystal City location is designed for convenience, choice, and a seamless start to your Virginia journey. For reliable transportation that offers a break from the terminal crowds, this is a highly recommended option in the Arlington region.
Avis Car Rental Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Avis Car Rental Photos










Avis Car Rental Location
Avis Car Rental
2600 Richmond Hwy, Arlington, VA 22202, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Avis at DCA is located off-airport at their Crystal City location, so you’ll need to take a shuttle. The wait was about 5–10 minutes, but the shuttle is a small van that doesn’t hold many passengers, so it can fill up quickly. The upside is that being off-airport makes it much easier to get in and out without dealing with heavy terminal traffic.Once at the rental center, check-in was quick and efficient, and the staff was friendly. The exit process was just as smooth. The vehicle selection was decent — not a huge variety, but enough to find a suitable car for my needs. Overall, a convenient location with solid service, just be prepared for the smaller shuttle.
August 09 · Michael MooreDCA travelers, the Avis/Budget location is offsite and away from the other rental companies.No Avis preferred lane or pickup. Everyone stands in the same line for car assignments.I also feel they employed deceptive sales practices. I was asked if I needed toll coverage, which I did. However, I was not notified that there were two tiers. I was enrolled in the unlimited tier, which exceeded $20/day of my trip. I only needed tolls on one day.Buyer beware.
July 20 · Tom WebbIn over 10 years as an Avis Preferred client this was the worst experience. I wish i had read the reviews. This location was rude, vehicle was filthy (even after me asking to clean it), the cleaner literally did nothing. Changing to a car that had a functioning screen was difficult, and they overcharged me upon return, charging 2 days tolls and an extra hour, when they in fact had caused my delay.Have been a loyal customer of Avis and used in several countries, several times a year without issue.I will never use Avis again. Why has this location been allowed to operate like this?
June 23 · David LurchThis was one of the worst experiences at Avis and being a preferred Avis customer, I have rented at many Avis locations and this one needs a major overhaul. There is not a preferred board for quick pickup and exit for avis preferred customers and so everyone has to line up to be helped for both budget and avis. The shuttle was quick and efficient so they get one star for that but everything else was horrible. My representative was not rude but wasn't kind either and was impatient with me. I smiled and tried to talk to her but she ignored me besides short answers and questions. Took a long time to get my car and when I finally got it the car was extremely dirty. It even had used spoons and forks that I threw away. The car wasn't washed and nothing was cleaned inside with dirty cup holders and sticky substances on the doors and cups holders and middle console and just grime and marks all over the front seats and back seats. They literally took the car , checked it in then handed it to the next customer. I asked one of the front desk agents and they told me to go ask the people at the car wash. Three of them weren't even helping customers and yet they couldn't be able to help me as if too bad about the dirty car. The car wash dude was like " you want your car wash ?" And i was like " yes please, it's filthy !". When I was waiting, I realized there were 4 other customers waiting for their cars to get washed too. So this is a common practice here at this location. They take keys from one customer and pass it right away to the next without doing a proper cleaning. I waited another 50 minutes for a quick rinse of the outside of the car and they did vacuum the inside. But still had grime and dirt and marks and sticky cup holders. I cleaned the inside especially the middle console and cup holders later with alcohol wipes and a towel and my towel was black when I was done with it. Absolutely disgusting and they didn't seem to care. The odometer out was wrong too and I didn't realize this until I saw the receipt later. This car has been used extensively and almost 30,000 miles but yet they put the odometer mileage at 200. I tried to call Avis customer service to extend my time since they gave me the dirty car at 210 pm and I didn't get the "clean car " until 255 pm and yet I'm still expected to bring it back by 2-210 pm on the check in date. I also told them about the odometer mileage issue. Avis customer service representative didn't seem to care and told me that she Would submit the paperwork but I still would need to bring it back at 2-210 pm and can't account for the washing the car time. Also the representative did something to my reservation and she mentioned about my coupon not being valid and I told her that it was prepaid and I shouldn't be paying anything extra. So I don't even know what she did to the reservation, did she take off the coupon (which btw avis had to give me this service recovery coupon for another customer service issue ) and now I'm going to be charged when I bring the car back?This experience really made me question why I keep renting from avis when their corporate doesn't care ( still waiting for a call back from their corporate manager ) and clearly their locations don't care either. So frustratingUpdate : I just returned my car at Dulles and they lied and took off my service recovery coupon and charged me another $120. Very deceptive practices even though I asked her specifically when I got the car when I saw the extra $123 charge and she assured me that it would be taken off. Well it didn't. They should not lie to customers like that. Really wrong what they did and management doesn't seem to care to give me a call either. Don't get your car from this location. Horrible people and experience.
April 29 · Alexander NguyenWrongfully charged my card 3 weeks after I returned my vehicle for a cleaning fee. I did a walk through with the service agents outside, the car was left clean and nothing was left inside but I am being randomly charged after I paid my rental in full the day of return. When calling/emailing they just give you the run around and no one is available to correct the situation. Do not use this location. I have been a customer with Avis for years and have never experienced this.
October 07 · Kayla Felix
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