Hertz Car Rental - Arlington - Crystal Gateway Marriott

- 1700 Richmond Hwy, Arlington, VA 22202

For Virginia residents, business travelers, and visitors needing reliable and conveniently located vehicle rental services in the bustling Northern Virginia area, the Hertz Car Rental at the Crystal Gateway Marriott in Arlington offers a compelling option. Strategically situated near key transportation hubs, this branch provides a full range of car rental categories, ensuring you can find the right set of wheels for your commute, weekend getaway, or even moving and commercial needs.

This location is particularly valued by local users for its excellent customer service and highly convenient physical location. Customers frequently praise the professional and knowledgeable staff, citing employees like Rolando and Julian for their helpful and friendly demeanor. The staff is consistently on-site and ready to assist, which facilitates quick check-in and check-out processes. One customer highlighted the speed of the return, stating it was "so fast and easy," allowing them to catch an early train—a crucial benefit for those navigating the demanding schedules of the Washington D.C. Metropolitan Area (DMV).

The available fleet spans a wide array of options, from fuel-efficient economy cars like a Chevrolet Spark or Nissan Versa Note, up through full-size sedans such as the Chevrolet Malibu, and into specialty vehicles including SUVs, minivans, and even cargo vans for moving or commercial purposes. While the inventory is generally robust, prospective renters are advised that, like any highly demanded urban rental agency, car availability can sometimes be unpredictable, a frustration voiced by a customer who, despite having a confirmed reservation, arrived to find no vehicles available. This serves as a reminder to confirm availability and car type preference as close to the pickup time as possible.

Despite occasional inventory challenges, the commitment to the customer experience shines through. Renters can expect their vehicle's interior to be clean and sanitized upon pickup, and the team is often willing to work with reservations booked through third parties, successfully matching customers with a "very nice car" even when the booking was for a "mysterious car" class.

The Hertz Car Rental branch is perfectly positioned for maximum convenience in Arlington, Virginia. Located inside or immediately adjacent to the Crystal Gateway Marriott, the details are as follows:

• Address: 1700 Richmond Hwy, Arlington, VA 22202, USA.
• Integration with Local Transit: A major highlight is the location’s proximity and connectivity to the Crystal City Metro station. Customers can easily use the Metro and access the Hertz counter service by walking through the tunnel directly to the Marriott Hotel entrance—a massive time-saver for both local commuters and out-of-town travelers arriving via public transit.
• Business Hours: The confirmed hours of operation are generally structured to serve the weekday business and local community:
  • Monday – Friday: 8:00 AM to 5:00 PM
  • Saturday: 9:00 AM to 12:00 PM
  • Sunday: Closed
  These hours ensure flexibility for both morning pickups and evening returns during the typical work week.

This location prioritizes physical accessibility for all customers, which is a significant advantage in a busy urban setting:

• Wheelchair Accessible Entrance: The facility, within the Marriott premises, features a wheelchair accessible entrance, ensuring smooth access for individuals using mobility aids.
• Wheelchair Accessible Parking Lot: Accessible parking is provided, making the process of parking a personal vehicle or moving to and from a rental vehicle easier and safer.

As a full-service car rental agency, the Hertz location at Crystal Gateway Marriott provides a wide array of services to meet various transportation demands across Northern Virginia and beyond:

• Standard Vehicle Rentals: A diverse fleet including economy, compact, mid-size, standard, and full-size sedans (e.g., Chevrolet Spark, Nissan Versa Note, Toyota Corolla, Chevrolet Malibu).
• Specialty Vehicle Rentals: Offering larger vehicles necessary for family trips or more demanding travel, such as SUVs (e.g., Jeep Compass, Nissan Rogue), Minivans (e.g., Chrysler Pacifica), and Premium/Luxury cars (e.g., Audi A4, BMW 3 Series or similar).
• Commercial/Utility Rentals: Critically, this location is noted for providing Cargo Van Rental services, which are essential for small moving tasks, business deliveries, or local commercial operations.
• Onsite Services: All rental services, including reservations, paperwork, pickup, and drop-off, are managed efficiently at the dedicated counter service nearby the hotel entrance.
• Fast Drop-off Service: Customers repeatedly praise the quick and easy return process, which is especially beneficial for those needing to catch early flights or trains.
• Payment Flexibility: Accepting a range of modern payment methods, including all major Credit Cards, Debit Cards, and NFC Mobile Payments for a seamless transaction experience.

Choosing this particular Hertz location comes with several distinct benefits valued by the local Virginia community:

• Unmatched Convenience and Transit Access: The location's direct connection to the Crystal City Metro station via an indoor tunnel is a premier highlight, setting it apart from other, less centrally located rental agencies.
• Military Community Support: The agency proudly offers Active Military Discounts, a highly valuable feature given Arlington's close proximity to the Pentagon and numerous military and government installations.
• Professional and Friendly Staff: Customer reviews consistently point to the high quality of the customer service representatives—knowledgeable, professional, and friendly—who are readily available to assist.
• Vehicle Diversity, Including Utility: The availability of specific rental types like Cargo Vans, alongside standard and luxury collections, makes it a one-stop-shop for both personal travel and essential utility needs.
• Cleanliness Standards: The commitment to providing cars that are "clean and sanitized inside" ensures a comfortable and safe experience for all renters.
• Full Accessibility: The provision of both a Wheelchair Accessible Entrance and Parking Lot ensures the service is open to all members of the community and visitors without physical barriers.

For Virginia customers looking to make a reservation, confirm vehicle availability, or inquire about the active military discount at the Crystal Gateway Marriott location, please use the following contact details:

• Business Name: Hertz Car Rental - Arlington - Crystal Gateway Marriott
• Address: 1700 Richmond Hwy, Arlington, VA 22202, USA
• Primary Phone: (703) 271-5245
• Mobile Phone: +1 703-271-5245

It is strongly recommended to use these contact channels, particularly the phone number, to verify the availability of your desired vehicle class before finalizing travel plans, especially during peak travel periods.

The Hertz Car Rental at the Crystal Gateway Marriott is exceptionally worth choosing for Virginia locals and travelers who prioritize transit convenience and reliable customer service in the high-density DMV area. Its main advantage is its unbeatable location—being connected to the Crystal City Metro makes both pickup and drop-off a seamless, indoor experience, eliminating the stress of navigating heavy local traffic or complex parking structures typically associated with urban rentals.

Furthermore, the blend of a wide-ranging fleet, from economical cars for cross-town commuting to essential cargo vans for moving, makes it a highly practical choice. The consistent provision of active military discounts is a significant community benefit that adds value for a large segment of the Northern Virginia population. While a single highly cited review on the challenge of car availability is a key factor to consider, the overall customer feedback on the staff's professionalism, the cleanliness of the cars, and the efficiency of the return process strongly recommend this location. By calling ahead to confirm your reservation and preferred car type, you are setting yourself up for an easy, efficient, and well-serviced rental experience in Arlington.

Hertz Car Rental - Arlington - Crystal Gateway Marriott

1700 Richmond Hwy, Arlington, VA 22202, USA