Enterprise Rent-A-Car Introduce
Welcome to the premier resource for residents and visitors needing reliable vehicle rental services in Cherokee County. Enterprise Rent-A-Car at 1850 Marietta Highway in Canton, GA, serves as a crucial local hub, providing a diverse fleet of quality vehicles for any need—whether it’s a weekend getaway, a necessary replacement while your vehicle is serviced, or transporting a large group. This neighborhood location focuses on offering the exceptional standards of a nationally recognized brand combined with personalized, attentive customer service you expect from a local business in Georgia. As a dedicated car rental agency and van rental agency, this branch is equipped to handle both personal and commercial requirements, ensuring you find the perfect set of wheels for your journey across Canton, metropolitan Atlanta, or even a regional road trip.
Choosing a local Enterprise branch means supporting a service that is deeply integrated into the community. The team here is committed to maintaining a friendly, professional atmosphere, striving to make the rental process as smooth and straightforward as possible for every customer who walks through their doors. They understand the demands of a busy Georgia lifestyle, offering convenient services designed to minimize downtime and maximize your travel flexibility. From the moment you begin your reservation to the final return of the vehicle, the focus is on delivering a high-quality, dependable experience.
A critical part of their service commitment involves not just the transaction, but also providing clear, factual information about their policies and vehicles. Renters can expect transparency on crucial details such as additional driver policies, payment methods, and optional protection products. This professional approach helps set clear expectations, ensuring that customers can rent with confidence. The local team is generally well-regarded for their polite and well-mannered staff who are available to guide you through the necessary steps, even when complex documentation is required for certain payment types or rental scenarios.
The Enterprise Rent-A-Car branch is conveniently situated at 1850 Marietta Hwy, Canton, GA 30114, USA. This location places it strategically within the Canton area, offering easy access for local residents and those traveling through the region. Marietta Highway is a major artery, making the branch simple to find and access from various parts of Cherokee County, including nearby communities like Holly Springs and Woodstock. Its neighborhood setting means it is often a preferred choice for insurance replacement rentals or short-term local transportation needs, rather than solely catering to airport traffic, which translates to a more focused and dedicated local service experience.
Understanding the need for inclusive services, this Enterprise location has taken proactive measures regarding accessibility. The facility is equipped to welcome all customers comfortably, reflecting a commitment to serving the entire Georgia community. Specific accessibility features have been implemented to ensure a hassle-free experience for individuals with mobility challenges. This forward-thinking approach to customer service is a hallmark of this particular Canton branch.
For those with special mobility requirements, the following features are in place at the 1850 Marietta Hwy location:
- Wheelchair accessible entrance: Ensuring smooth entry and exit from the office area.
- Wheelchair accessible parking lot: Dedicated parking spaces positioned for easy access to the entrance.
The Canton Enterprise branch offers a robust selection of rental solutions designed to meet a spectrum of transportation needs, from compact cars for solo travel to large vans for group excursions. Their professional services extend beyond merely handing over the keys; they encompass flexible policies and various vehicle types.
- Comprehensive Vehicle Rental: Offering a diverse fleet spanning various classes, including economy cars, compact vehicles, full-size sedans, SUVs for family trips, spacious minivans, and specialized large passenger vans (like the popular 15-passenger van). They are classified as a car rental agency and a van rental agency.
- Onsite Services: All primary rental functions, including vehicle pickup and return, are handled conveniently at the 1850 Marietta Hwy office location.
- Flexible Payment Options: Accepting major credit cards, debit cards (subject to specific rental requirements and policies, which may include providing additional documentation as noted by customer experiences), and modern NFC mobile payments for convenience.
- After-Hours Vehicle Return: For added flexibility, the branch generally offers an after-hours return service, allowing customers to park the vehicle in the designated lot and utilize a drop box for the keys, subject to the location’s specific policies.
- Protection and Coverage Options: Customers are offered various optional protection products, such as the Damage Waiver (DW), at the time of rental, allowing them to choose coverage that best suits their existing insurance and personal needs.
- Refueling Service Options: Providing choices for managing fuel during the rental period, including a Prepay Fuel option, the We Refill option (where the renter pays a service fee and the cost of fuel), or the standard You Refill option (returning the vehicle full to avoid additional charges).
- Additional Driver Policies: Policies allow for spouses or domestic partners to be authorized drivers at no additional charge, provided they meet the standard age and license requirements. Other additional authorized drivers may be added for a daily fee.
Beyond their essential rental offerings, this specific Enterprise location distinguishes itself with several key features and highlights that enhance the customer experience and reflect its community values. These unique characteristics make them a strong local choice in Canton, Georgia.
- Identifies as Women-Owned Business: This branch is proudly identified as women-owned, contributing to local economic diversity and entrepreneurship within the Georgia business landscape.
- Active Military Discounts: In recognition of the service of military personnel, the location offers special discounts for active military members, a valuable benefit for those serving in or visiting the greater Georgia area.
- Wheelchair Accessibility: The facility includes both a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring ease of access for all patrons.
- Acceptance of Diverse Payments: The convenient acceptance of Credit Cards, Debit Cards, and NFC mobile payments simplifies the checkout and deposit process for most customers.
- Variety of Specialized Vehicles: Noted for reliably offering specialized vehicles like the 15-passenger van, which is essential for large families, team travel, or group outings throughout Georgia.
- Commitment to Customer Service Excellence: Demonstrated by instances of proactive follow-up calls after a rental return and providing smooth, efficient service during peak times, a hallmark of their local team’s dedication.
To inquire about reservations, available vehicles, or specific rental policies, please use the following contact details. The local team is ready to assist with your transportation needs.
- Address: 1850 Marietta Hwy, Canton, GA 30114, USA
- Phone: (678) 880-4277
- Mobile Phone: +1 678-880-4277
Choosing the Enterprise Rent-A-Car branch in Canton, GA, provides local Georgia users with a beneficial combination of national resources and local commitment. It's an excellent choice for several compelling reasons. Firstly, the branch offers a valuable and practical fleet diversity, including essential options like cargo and passenger vans, which are often sought after by local businesses, churches, schools, and large families in the area. The availability of vehicles like the 15-passenger van, praised by actual customers for its quality, confirms their ability to meet specialized local transport needs effectively.
Secondly, the dedication to community and inclusivity is evident. The identification as a women-owned business and the provision of active military discounts reflect a positive and supportive local focus. Coupled with clear commitments to accessibility, including a wheelchair accessible entrance and parking, this branch demonstrates a sincere effort to serve every segment of the Georgia population. This level of community engagement and inclusive service is a strong factor in its favor.
While any service-oriented business may encounter occasional operational challenges, such as the reported vehicle readiness or strict documentation requirements for debit card renters, the overall commitment to customer interaction remains a key strength. The staff is consistently described as polite and professional. Furthermore, the proactive steps, such as post-rental follow-up calls to ensure satisfaction, highlight a robust system of customer care that aims to address issues and ensure a positive outcome. This dedication to service recovery and ensuring a seamless experience, especially for first-time renters, reinforces its position as a reliable local provider. For those in Canton and the surrounding Georgia suburbs looking for a convenient, well-rounded, and professionally managed car or van rental experience, this Enterprise location on Marietta Highway offers a trustworthy and feature-rich solution backed by a commitment to local service excellence.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1850 Marietta Hwy, Canton, GA 30114, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1Never again is all I can say. The employees are well mannered and polite which is why two stars were given but other than that the experience has been more than interesting. Online you're given an option to pay ahead to avoid having to wasting time in the front. Underneath the disclaimer it clearly states that you would need your i.d. with the current address and the debit/credit card that was used when you paid online. I brought exactly that and was asked for 2 additional documents that needed my name and address and when I asked why I was never given a clear reason as to why. Then I provided those documents and was asked to write down 3 references. All of this just to rent a car. Finally received the car and had to go to the gas station for them to fill up the gas. OK! Never had that happen before but not a big deal. The annoying part from earlier was over with. The very next day I was getting ready to drop my kids off to school and the car would not start. At this point I'm over it because I'm irritable, pregnant, and have to figure out how to get 3 children to school with no working vehicle. And all of this because I was given a vehicle with a dead battery. I've rented many cars from other locations and never had any issues. I rent from this place one time and from he very start been a rollercoaster. I can't wait to see what awaits next once I have to return the vehicle.
October 16 · Paige Brice55t,Top notch experience! This was my first time renting a car and the first time using enterprise. We needed to rent the 15 passenger van. The online reservation was simple and smooth. I felt as if it couldn’t have been that simple, so I called and spoke to a lady on the phone and she was super informative and answered all my questions. I felt at ease. My reservation was for 10 am, but I showed up 30 minutes early and our van was ready to go. The 2 employees working were super helpful and made the process a breeze. After returning the rental after office hours, the next business day I received a follow-up call regarding my service. Talk about great customer service! It’s been a while since I’ve seen/dealt with such great customer service. It’s so difficult to find these days. Thank you Enterprise for a great experience. Also, we loved the 15 passenger van. We’ll definitely be renting it again if it’s available! I’m terrible with names, but I seriously want to recognize the two employees working on Friday, February 21st at 9:30/10 am at the Enterprise - Canton location! They were exceptional!
February 24 · Kayla SetserWe truly appreciated the personal attention provided by the associates and branch manager at the Canton, GA location. The manager, Hannah, was incredibly helpful and ensured that our rental experience with Enterprise was a success.We hope this feedback is reviewed and that Hannah receives recognition for her outstanding customer service and leadership. The service culture at the Canton location genuinely impressed us. These days, it’s rare to feel like anyone truly cares about their customers and even rarer to find an entire team that does.Congratulations to the entire team, namely Caleb, and especially to Hannah for leading by example and fostering an environment where customers are valued rather than treated as an obligation. We wish you continued success and wish that other companies could somehow find inspiration in this type of customer-centric culture.We will absolutely return to Enterprise for our future rental needs and will gladly recommend Enterprise to others. Thank you for a great experience and we look forward to seeing you again.Sincerely,CK
September 27 · C KCROOKS! Called to verify they had our reservation for a vehicle around $40 a day since it’s an insurance rental due to car being at the body shop and was told they would have one available today. Called this morning to let them know we were at the body shop ready to be picked up and again verified they had a $40 a day vehicle. Was told yes they had plenty on the lot at that price. They pick up my son, take him to the office to get the rental and proceed to tell him all they have is a $90 a day vehicle available. I called to find out why they thought that was ok and was told it was less than the insurance daily max of $100 so they don’t see the issue. The issue is that if we stay on the lower side like I requested, we can actually extend the rental if need be. The issue is that you saw a 22 year old and made a choice to take advantage of him. The issue is that we had a reservation for a $40 a day rental so if you don’t have one available that is your problem not mine, adjust the price accordingly. Instead of doing what is right, you chose to be crooked and greedy. I will be filing a formal complaint with enterprise corporate as well as our insurance company about your actions.
October 20 · Shea MillsapsI had a terrible experience with this Enterprise branch while using a rental during a warranty claim with Canton Chevy. The communication was extremely poor from start to finish. When I called for a billing update, I was lied to about what was happening, and then they tried to charge my card for the entire rental without any explanation. The staff came across as unprofessional and made the whole process unnecessarily stressful. I will not be returning to this location and do not recommend them to anyone looking for honest and reliable service.UPDATE: they also lied about the refund they said was processed for them charging my card. Disputing with my CC now.
September 20 · Jacob Powell
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