Enterprise Rent-A-Car

- 4545 Lincoln Hwy, Matteson, IL 60443

For residents across the South Chicago Suburbs, having access to reliable, local car and van rental options is crucial, whether your own vehicle is undergoing maintenance, you are visiting the area, or you need a specialized vehicle for a specific task. The Enterprise Rent-A-Car branch located at **4545 Lincoln Hwy in Matteson, IL 60443**, is an important local service provider dedicated to meeting these diverse transportation needs within the community. Operating as both a full-service car rental agency and a dedicated van rental agency, this branch is equipped to offer a wide selection of vehicles for every scenario, from a compact economy car for quick errands to a spacious passenger van for group travel.

A notable highlight of this specific Enterprise location is its identity as a **woman-owned business**, showcasing a commitment to diverse local ownership and leadership within the Matteson commercial landscape. However, the customer experience at any location can vary. While one customer reported a "great experience," noting the vehicle was "exactly the one quoted initially" and was "clean, had low mileage and drove like a dream," another customer shared a "terrible experience," citing issues such as understaffing, long wait times, rudeness, difficulty reaching staff by phone, and the availability of "ragged cars." These divergent accounts highlight the importance of proactive, consistent management in ensuring that the professional, seamless service is delivered to every customer, every time, maintaining the high standards of vehicle quality and responsiveness that the Enterprise brand is known for.

The core business mission here, consistent with Enterprise's model, is to focus on the 'home city' rental market, catering to local users who need temporary transportation solutions outside of typical airport travel. This means the branch is geared toward supporting individuals and families during vehicle repairs, providing weekend getaway cars, or assisting local businesses with their short-term van or truck needs.

Location and Accessibility

The Enterprise Rent-A-Car branch is strategically situated in Matteson, Illinois, along a major route, making it easily reachable for Illinois users throughout the South Suburbs and the surrounding communities.

The precise address is: **4545 Lincoln Hwy, Matteson, IL 60443, USA**.

Lincoln Highway (Route 30) is a major east-west artery, ensuring excellent road connectivity for customers traveling from nearby towns like Frankfort, Richton Park, or Olympia Fields. Its accessible location helps minimize travel time for vehicle pickup and drop-off. In line with a dedication to serving all customers, the branch is physically equipped with key accessibility features. These include a **Wheelchair accessible entrance** and a **Wheelchair accessible parking lot**, which significantly enhances the convenience and comfort of the rental process for customers with mobility considerations. It is important to note that this branch does not offer after-hours return service, so all returns must be completed during the standard operating hours.

Services Offered

The Matteson Enterprise Rent-A-Car provides a broad range of vehicle options and supportive services essential for local renters:

• **Full-Spectrum Car Rental:** Offering vehicles from economy and compact models (for maximum fuel savings) up through mid-size and full-size sedans, SUVs, and luxury cars, to match every budget and driving need.
• **Van and Specialty Vehicle Rental:** Specialized as a **Van rental agency**, the location provides options like minivans and 15-passenger vans, which are perfect for family excursions, team transport, or accommodating large group activities.
• **Flexible Payment Options:** Accepting both major **Credit cards** and **Debit cards** for rental payments and deposits, providing necessary flexibility for customers, though renters using a debit card should be prepared for specific requirements regarding age, identification, and a proof of address.
• **Short-Term and Long-Term Rentals:** Catering to daily or weekend rentals, as well as extended, long-term rentals for corporate use or customers awaiting lengthy vehicle repairs.
• **Online Check-In/Reservation Management:** Facilitating a streamlined process through online tools, allowing customers to easily set up and manage their rental reservations, which can lead to a quicker, "stress-free" in-branch experience.

Features / Highlights

Beyond the standard rental services, the Matteson Enterprise branch offers several highlights that make it a distinctive choice in the Illinois South Suburbs:

• **Woman-Owned Business Designation:** This status highlights local entrepreneurial diversity and provides an option for individuals and businesses committed to supporting women-led ventures.
• **Active Military Discounts:** Offering special discounted rates to **Active military** personnel for leisure travel, honoring their service and providing an important benefit to our service members and veteran community.
• **Commitment to Vehicle Quality:** The best-case customer experience confirms the availability of vehicles that are "clean, had low mileage and drove like a dream," underscoring the potential for a premium, reliable rental.
• **Physical Accessibility Focus:** Featuring a **Wheelchair accessible entrance** and **Wheelchair accessible parking lot** to ensure the facility is welcoming and easy to navigate for all customers, promoting true accessibility in their service.
• **Neighborhood Focus:** This branch prioritizes the "home city" rental market, focusing on customers who need rental cars for replacement or local needs, often resulting in more personalized attention compared to high-volume airport locations.

Contact Information

For residents in the Matteson area needing to reserve a car or van, inquire about rental rates, or ask specific questions regarding their military discount or debit card policy, please use the following contact details:

Address: **4545 Lincoln Hwy, Matteson, IL 60443, USA**

Local Phone: **(708) 481-6225**

Mobile Phone (for convenience): **+1 708-481-6225**

Given the feedback about occasional phone inaccessibility, it is highly recommended to use the online reservation system for booking and to call during off-peak hours for complex inquiries to help ensure a quicker response from the staff.

What is Worth Choosing

The Enterprise Rent-A-Car in Matteson is a valuable transportation partner for Illinois residents, and the following factors make it a compelling choice for your next rental:

• **You are a Service Member:** The availability of **Active military discounts** offers tangible savings and acknowledges the service of military members.
• **You Prioritize Easy Access:** For those who require accessibility, the **Wheelchair accessible entrance** and parking lot are essential features that provide peace of mind and convenience.
• **You Need a Reliable Fleet Vehicle:** The positive reviews confirming the rental of a "clean, low mileage" vehicle that "drove like a dream" illustrate the high standard of vehicle quality this location is capable of delivering. By utilizing the online reservation system and communicating directly with staff, customers can improve their likelihood of receiving a vehicle that meets these optimal standards.
• **You Support Local, Diverse Ownership:** By choosing this location, you are supporting a locally managed business that proudly **identifies as woman-owned**, contributing to a diverse and inclusive local economy in the South Suburbs.
• **You Need a Large Passenger Van:** As a certified **Van rental agency**, this branch is a reliable source for larger vehicles, crucial for moving groups or hauling materials around the Matteson area.

While the management team at this location must diligently address and resolve the issues of understaffing, long waits, and occasional service inconsistencies mentioned in some customer feedback to ensure every renter has the "stress-free" experience promised, the Matteson Enterprise branch, with its strong local focus, military discounts, and commitment to accessibility, remains a highly relevant and capable option for the South Suburban Chicago community's car and van rental needs.

Enterprise Rent-A-Car

4545 Lincoln Hwy, Matteson, IL 60443, USA