Avis Car Rental Introduce
For residents and visitors of New York City, particularly those located on or frequently traveling through Staten Island, securing dependable transportation is a necessity. The Avis Car Rental location at 1120 South Avenue provides a recognized and established option for both personal and business travel needs, offering a wide array of vehicles ranging from economical sedans for city travel to spacious vans for group outings or moving needs. Operating out of the Hampton Inn, this branch is strategically situated to serve the borough's communities and those traveling across the Verrazzano-Narrows Bridge or into New Jersey via the Goethals Bridge.
This local Avis branch is known for maintaining a commitment to customer service that has earned it a strong base of long-term clientele. Many loyal New Yorkers choose this specific location despite potentially less convenient travel routes, solely due to the reported exceptional dedication and helpfulness of the on-site team. Whether you need a vehicle for a weekend trip outside of the five boroughs, a temporary replacement while your car is in the shop, or a commercial van for a project, the Staten Island team aims to facilitate a smooth rental experience with a professional, hands-on approach.
However, potential renters, especially tourists or those who prefer using payment methods other than a credit card, should be aware that corporate rental policies—particularly regarding the use of debit cards and international driver's licenses—are strictly enforced and can be subject to change or specific local requirements. It is highly advisable to clarify all necessary documentation and payment requirements with the staff directly via phone or the official website before traveling to the location to avoid potential issues and wasted time.
The Avis Car Rental agency is conveniently situated in a high-traffic, accessible area of Staten Island, New York. Its physical presence inside the Hampton Inn provides a sense of security and easy navigation for those arriving by various routes.
Address: 1120 South Ave, Staten Island, NY 10314, USA
The location benefits greatly from its proximity to major transportation arteries. It is easily reached from the Staten Island Expressway (I-278) via the South Avenue exit, making it simple for people traveling from Brooklyn or Queens via the Verrazzano-Narrows Bridge. For those coming from New Jersey, the facility is accessible after crossing the Goethals Bridge.
In terms of operational hours, the branch maintains consistent service across the week to accommodate the busy schedules of New York customers:
- Monday - Friday: 7:00 AM - 6:00 PM
- Saturday: 7:00 AM - 3:00 PM
- Sunday: 7:00 AM - 1:00 PM
Accessibility is a key focus at this location, ensuring a comfortable experience for all customers. The facility offers a Wheelchair accessible entrance and dedicated Wheelchair accessible parking lot spaces. Additionally, On-site parking for personal vehicles is available, a welcome convenience in the parking-constrained New York City environment. After-hours returns are typically available for added flexibility, though customers should always confirm the specific drop-off procedure to ensure responsibility for the vehicle is properly transferred.
As a full-service car rental agency, this Avis branch caters to a broad range of personal and commercial transportation needs across the New York region. They specialize in offering a diverse fleet that covers all standard vehicle classes and group transportation options.
- Comprehensive Car Rental Agency Services:
- Standard fleet rentals including Economy, Compact, Intermediate, and Full-Size Sedans (e.g., Kia Rio, Toyota Corolla, Toyota Camry, Volkswagen Jetta).
- Specialty vehicle rentals such as SUVs, Minivans (up to 7 or 8 passengers like the Chrysler Voyager or Pacifica), Convertibles, and Premium/Luxury Sedans.
- Flexible rental periods, accommodating daily, weekly, and longer-term rentals for residents and businesses.
- Inclusion of Hybrid and other fuel-efficient vehicle options for environmentally conscious New York drivers.
- Van Rental Agency Services:
- Group travel vans including 12-Passenger Van Rentals (e.g., Ford Transit, Chevrolet Express).
- Large-capacity passenger vans, often including 15-Passenger Van Rentals, ideal for church groups, team travel, or large family outings.
- Minivan rentals for family vacations or smaller group transit needs.
- Value-Added Services:
- Active military discounts on base rental rates, recognizing the service of veterans, active duty personnel, National Guard, Reservists, and military spouses.
- Optional products such as GPS navigation, child safety seat rentals, and additional insurance coverage.
- Free Pick-up Service, subject to location-specific availability and scheduling (customers must call the location directly).
The Avis Car Rental branch on South Avenue distinguishes itself through a few key operational and customer-focused highlights that contribute to its local reputation.
- Long-Term Customer Loyalty: A significant highlight is the dedicated following of customers who return to this location year after year, citing the team's exceptional, personalized service, politeness, and consistent willingness to go "out of their way to accommodate" their needs.
- Special Discount for Military Community: The availability of Active military discounts is a significant feature, offering up to 35% off base rental rates for eligible U.S. armed forces veterans, active duty personnel, and their families, a valuable benefit for the New York area's military community.
- High Accessibility Standards: The facility ensures ease of use for all patrons by providing a Wheelchair accessible entrance and a Wheelchair accessible parking lot, demonstrating a commitment to serving customers with mobility challenges.
- Convenient Location and Parking: Being situated inside the Hampton Inn on a main artery allows for easy access and offers the critical New York advantage of On-site parking for a smooth vehicle pick-up and drop-off process.
- Modern and Well-Maintained Fleet: As an Avis corporate location, the fleet is consistently maintained and typically features vehicles that are on average under six months old, ensuring reliable, clean, and modern rentals for peace of mind.
For current rates, vehicle availability, and to confirm specific rental policies, especially those concerning payment or required identification, local customers are strongly encouraged to reach out to the Staten Island branch directly.
Address: 1120 South Ave, Staten Island, NY 10314, USA
Phone: (718) 698-1470
Mobile Phone: +1 718-698-1470
The location accepts major Credit cards and Debit cards for payment, though customers must be aware of the specific and often stringent rules for using debit cards, particularly for out-of-state or international travelers. In most cases, a credit card is required for the authorization hold at the time of pick-up.
New York residents, especially those on Staten Island, should consider choosing the Avis Car Rental on South Avenue primarily for the established reputation of its on-site team. For renters who value consistent, above-and-beyond customer service and local accommodation over minimal price differences, the loyalty expressed in reviews confirms this location’s value. It provides a reliable anchor for car and van rentals away from the high-stress chaos of airport locations.
The agency's strong focus on accessibility, with designated parking and an accessible entrance, makes it a thoughtful choice for any customer requiring such accommodations. Furthermore, the significant Active military discounts are an essential benefit that can lead to substantial savings for the U.S. military and veteran community in the New York area.
However, the crucial factor for any rental here is preparation. While the service is lauded, the need to adhere strictly to national corporate policies, especially the intricacies of the debit card and international license rules, necessitates a pre-rental phone call to ensure all documentation is in order. For the New Yorker who knows the requirements and appreciates a dedicated, friendly local team, this Avis branch on Staten Island is a highly dependable and accommodating choice for all their rental needs.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Parking
- On-site parking
Avis Car Rental Photos




Avis Car Rental Location
Avis Car Rental
1120 South Ave, Staten Island, NY 10314, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1We went to Avis Rental Car in Staten Island hoping to rent a car as tourists. The agent told us that since we only had a debit card and an international driver’s license, we couldn't rent a vehicle. He explained that only U.S. driver’s license holders can rent with a debit card, tourists must use a credit card.So I came back with my sister, who is American with a U.S. license and a Bank of America debit card. This time, the agent initially accepted her documents and told us there would be a security deposit. But a few minutes later, he suddenly changed his mind and told us it wouldn’t be possible that we needed a credit card after all.All these back-and-forth trips were a waste of time and money. We lost half a day and spent unnecessarily on Ubers for nothing.In the end, we went to Enterprise Rent-A-Car near St. George and had a much better experience. They were professional and helpful, and we were able to rent a beautiful 2024 Toyota RAV4 without any issues.
August 06 · Olympe TchibozoWe’ve been renting from the Avis at 1120 South Ave in Staten Island for years—despite it not being the most convenient location for us—because the service is just that good. The team here is incredible: always polite, helpful, and genuinely committed to making sure we’re taken care of. They go out of their way to accommodate us every time, and it’s clear they take pride in offering top-notch customer service. We wouldn’t go anywhere else!
April 19 · Holly S.Great customer service- the staff were super helpful in extending my rental for me! Car was in great condition. Will definitely be renting from here again!
June 29 · Hadeel Mishalso I rented a car from the Staten Island location for Thursday 10 AM to be returned Friday at 5 PM. I received a phone call on Friday from Avis representative me if I was gonna be returning the car on Friday, but that I technically had until Saturday 10 AM because I was already passed the 10 AM timeframe for Friday. I return the car Saturday morning 9 AM and notice on my bill that I was charged a $12 extension fee. when I call Avis customer Support, they told me that the representative that I spoke to on Friday had already charged me for the extension for Saturday. I told the representative the only reason why I kept the car Saturday it was because of representative told me there was no charge to me. Had I known that they were going to charge me an additional fee I would’ve returned the on Friday when I was done. After going back back-and-forth, the representative agreed to refund the $12 As a one time, a good gesture. It shouldn’t be a one time good gesture your representative basically lied to me to cause me to incur additional charges that I had no intention of ever incurring. Please be very careful and review your bill because had I not looked at it I would’ve never known that the final charge was higher than what I was told. I was gonna pay when I picked up the car on Thursday.On another note, when I receive the car, it was completely filthy. It doesn’t appear this location, cleans the vehicles in between the clients. It is my fault for not addressing this the day that I took the rental but I was in a hurry to get to an appointment I was running late for.
February 02 · babykei 01Firstly, the customer service people were kind & answered any questions I may have had. Having said that, I was in a hurry & had no time to waste getting the vehicle home to pack for a long vacation with the wife & kids. So when I picked up the vehicle & drove it home, it was only then when I realized how much cleaning, vacuuming and sanitizing I needed to do to get this vehicle into the LEAST condition I would normally expect to find from ANY reputable car rental dealership who claims to do All of what I mentioned above. Being that it was a long trip, I also needed to bring my own means of emergency items that are NOT , but SHOULD BE included with the price of the rental. A lug wrench, a jack, gloves, flashlight, and since there is NO SPAIR TIRE... a tire repair kit and portable electric air compressor. So after cleaning this gross vehicle, I then packed it & used it on my long drive. It drove well, especially since it was a 2022 Pacifica. I did not use the in dash map because just CHARGING my phone caused my phone to be taken over by the vehicles apps & blue tooth & couldn't even use my own ear buds to listen to my own pod casts. During the trip, the oil change notification came on (not very comforting) & the brakes quickly began to feel like they should have been serviced a few thousand miles prior. But the most annoying & frustrating thing that had to be dealt with by the Front passenger the ENTIRE TRIP was the E-ZPASS HOLDER MOUNTED ON THE WINDSHIELD DIRECTLY IN THE LINE OF SIGHT OF THE FRONT PASSENGER (IN THIS CASE, MY WIFE WHICH DID NOT MAKE HER HAPPY, THE ENTIRE TRIP. When we inquired about this the day before when visiting the location to check on our status & vehicle, the cust. Service rep., said that he couldn't help it & that all the vehicles were THAT WAY. But as we walked through the lot looking at all the other rental vehicles, we were unable to find another with the same condition.Overall I wondered if the location convenience was worth it.
August 16 · J P
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