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Avis Car Rental
- 1120 South Ave, Staten Island, NY 10314

Car rental agency, Van rental agency ★4.0

1120 South Ave, Staten Island, NY 10314, USA

4.0
We went to Avis Rental Car in Staten Island hoping to rent a car as tourists. The agent told us that since we only had a debit card and an international driver’s license, we couldn't rent a vehicle. He explained that only U.S. driver’s license holders can rent with a debit card, tourists must use a credit card.So I came back with my sister, who is American with a U.S. license and a Bank of America debit card. This time, the agent initially accepted her documents and told us there would be a security deposit. But a few minutes later, he suddenly changed his mind and told us it wouldn’t be possible that we needed a credit card after all.All these back-and-forth trips were a waste of time and money. We lost half a day and spent unnecessarily on Ubers for nothing.In the end, we went to Enterprise Rent-A-Car near St. George and had a much better experience. They were professional and helpful, and we were able to rent a beautiful 2024 Toyota RAV4 without any issues. - Olympe Tchibozo
Avis Car Rental Overview Intro Detail Photos Location Reviews

Avis Car Rental Introduce

For residents and visitors of New York City, particularly those located on or frequently traveling through Staten Island, securing dependable transportation is a necessity. The Avis Car Rental location at 1120 South Avenue provides a recognized and established option for both personal and business travel needs, offering a wide array of vehicles ranging from economical sedans for city travel to spacious vans for group outings or moving needs. Operating out of the Hampton Inn, this branch is strategically situated to serve the borough's communities and those traveling across the Verrazzano-Narrows Bridge or into New Jersey via the Goethals Bridge.

This local Avis branch is known for maintaining a commitment to customer service that has earned it a strong base of long-term clientele. Many loyal New Yorkers choose this specific location despite potentially less convenient travel routes, solely due to the reported exceptional dedication and helpfulness of the on-site team. Whether you need a vehicle for a weekend trip outside of the five boroughs, a temporary replacement while your car is in the shop, or a commercial van for a project, the Staten Island team aims to facilitate a smooth rental experience with a professional, hands-on approach.

However, potential renters, especially tourists or those who prefer using payment methods other than a credit card, should be aware that corporate rental policies—particularly regarding the use of debit cards and international driver's licenses—are strictly enforced and can be subject to change or specific local requirements. It is highly advisable to clarify all necessary documentation and payment requirements with the staff directly via phone or the official website before traveling to the location to avoid potential issues and wasted time.

Location and Accessibility

The Avis Car Rental agency is conveniently situated in a high-traffic, accessible area of Staten Island, New York. Its physical presence inside the Hampton Inn provides a sense of security and easy navigation for those arriving by various routes.

Address: 1120 South Ave, Staten Island, NY 10314, USA

The location benefits greatly from its proximity to major transportation arteries. It is easily reached from the Staten Island Expressway (I-278) via the South Avenue exit, making it simple for people traveling from Brooklyn or Queens via the Verrazzano-Narrows Bridge. For those coming from New Jersey, the facility is accessible after crossing the Goethals Bridge.

In terms of operational hours, the branch maintains consistent service across the week to accommodate the busy schedules of New York customers:

  • Monday - Friday: 7:00 AM - 6:00 PM
  • Saturday: 7:00 AM - 3:00 PM
  • Sunday: 7:00 AM - 1:00 PM

Accessibility is a key focus at this location, ensuring a comfortable experience for all customers. The facility offers a Wheelchair accessible entrance and dedicated Wheelchair accessible parking lot spaces. Additionally, On-site parking for personal vehicles is available, a welcome convenience in the parking-constrained New York City environment. After-hours returns are typically available for added flexibility, though customers should always confirm the specific drop-off procedure to ensure responsibility for the vehicle is properly transferred.

Services Offered

As a full-service car rental agency, this Avis branch caters to a broad range of personal and commercial transportation needs across the New York region. They specialize in offering a diverse fleet that covers all standard vehicle classes and group transportation options.

  • Comprehensive Car Rental Agency Services:
    • Standard fleet rentals including Economy, Compact, Intermediate, and Full-Size Sedans (e.g., Kia Rio, Toyota Corolla, Toyota Camry, Volkswagen Jetta).
    • Specialty vehicle rentals such as SUVs, Minivans (up to 7 or 8 passengers like the Chrysler Voyager or Pacifica), Convertibles, and Premium/Luxury Sedans.
    • Flexible rental periods, accommodating daily, weekly, and longer-term rentals for residents and businesses.
    • Inclusion of Hybrid and other fuel-efficient vehicle options for environmentally conscious New York drivers.
  • Van Rental Agency Services:
    • Group travel vans including 12-Passenger Van Rentals (e.g., Ford Transit, Chevrolet Express).
    • Large-capacity passenger vans, often including 15-Passenger Van Rentals, ideal for church groups, team travel, or large family outings.
    • Minivan rentals for family vacations or smaller group transit needs.
  • Value-Added Services:
    • Active military discounts on base rental rates, recognizing the service of veterans, active duty personnel, National Guard, Reservists, and military spouses.
    • Optional products such as GPS navigation, child safety seat rentals, and additional insurance coverage.
    • Free Pick-up Service, subject to location-specific availability and scheduling (customers must call the location directly).
Features / Highlights

The Avis Car Rental branch on South Avenue distinguishes itself through a few key operational and customer-focused highlights that contribute to its local reputation.

  • Long-Term Customer Loyalty: A significant highlight is the dedicated following of customers who return to this location year after year, citing the team's exceptional, personalized service, politeness, and consistent willingness to go "out of their way to accommodate" their needs.
  • Special Discount for Military Community: The availability of Active military discounts is a significant feature, offering up to 35% off base rental rates for eligible U.S. armed forces veterans, active duty personnel, and their families, a valuable benefit for the New York area's military community.
  • High Accessibility Standards: The facility ensures ease of use for all patrons by providing a Wheelchair accessible entrance and a Wheelchair accessible parking lot, demonstrating a commitment to serving customers with mobility challenges.
  • Convenient Location and Parking: Being situated inside the Hampton Inn on a main artery allows for easy access and offers the critical New York advantage of On-site parking for a smooth vehicle pick-up and drop-off process.
  • Modern and Well-Maintained Fleet: As an Avis corporate location, the fleet is consistently maintained and typically features vehicles that are on average under six months old, ensuring reliable, clean, and modern rentals for peace of mind.
Contact Information

For current rates, vehicle availability, and to confirm specific rental policies, especially those concerning payment or required identification, local customers are strongly encouraged to reach out to the Staten Island branch directly.

Address: 1120 South Ave, Staten Island, NY 10314, USA

Phone: (718) 698-1470

Mobile Phone: +1 718-698-1470

The location accepts major Credit cards and Debit cards for payment, though customers must be aware of the specific and often stringent rules for using debit cards, particularly for out-of-state or international travelers. In most cases, a credit card is required for the authorization hold at the time of pick-up.

What is Worth Choosing

New York residents, especially those on Staten Island, should consider choosing the Avis Car Rental on South Avenue primarily for the established reputation of its on-site team. For renters who value consistent, above-and-beyond customer service and local accommodation over minimal price differences, the loyalty expressed in reviews confirms this location’s value. It provides a reliable anchor for car and van rentals away from the high-stress chaos of airport locations.

The agency's strong focus on accessibility, with designated parking and an accessible entrance, makes it a thoughtful choice for any customer requiring such accommodations. Furthermore, the significant Active military discounts are an essential benefit that can lead to substantial savings for the U.S. military and veteran community in the New York area.

However, the crucial factor for any rental here is preparation. While the service is lauded, the need to adhere strictly to national corporate policies, especially the intricacies of the debit card and international license rules, necessitates a pre-rental phone call to ensure all documentation is in order. For the New Yorker who knows the requirements and appreciates a dedicated, friendly local team, this Avis branch on Staten Island is a highly dependable and accommodating choice for all their rental needs.

Avis Car Rental Details

  • Highlights

  • Active military discounts
  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Payments

  • Credit cards
  • Debit cards
  • Credit cards
  • Parking

  • On-site parking

Avis Car Rental Photos

Avis Car Rental Picture 1Avis Car Rental Picture 2Avis Car Rental Picture 3Avis Car Rental Picture 4

Avis Car Rental Location

Avis Car Rental

1120 South Ave, Staten Island, NY 10314, USA

Avis Car Rental Reviews

An average rating of ★4.2 from 158 user reviews.

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