Budget Car Rental Introduce
For residents and businesses in Gwinnett County, Budget Car Rental in Duluth, Georgia, serves as a well-known local resource for reliable and cost-effective temporary transportation. Recognized as a major brand in the industry, this neighborhood location aims to deliver Budget's promise of offering value-focused rates on a diverse and well-maintained fleet of vehicles. Whether you're planning a weekend getaway from the Atlanta metro area, need a vehicle for a local business trip, or require a spacious van for moving or group transport, the Duluth branch is equipped to meet those needs.
This particular branch operates as an independent licensee of Budget Rent A Car System, Inc., serving the broader Atlanta area with a commitment to competitive pricing and a variety of vehicles, including fuel-efficient sedans, SUVs, and passenger vans. The availability of both standard car rentals and specialized van rentals positions this location as a versatile choice for Gwinnett County users. Furthermore, the location promotes specific offers, such as those tailored for active military personnel, underscoring their commitment to serving a wide demographic within the Georgia community.
However, prospective renters should be aware that, as is common with many franchise locations, rental terms and customer service experiences can sometimes vary. While the brand sets a standard, reading customer feedback offers a more complete perspective on the local operating procedures, particularly concerning payment methods and unexpected charges. Understanding these details is crucial for local users to ensure a smooth and satisfying rental experience.
Budget Car Rental is strategically situated in Duluth, Georgia, a key area within the vibrant Gwinnett County. The specific address—3446 Buford Hwy NE, Duluth, GA 30096, USA—places it along the busy Buford Highway corridor, making it highly convenient for customers residing or working in Duluth, Suwanee, Norcross, and other surrounding communities. The location's ease of access helps minimize travel time for vehicle pickup and return.
The facility is committed to ensuring an inclusive experience for all Georgia customers, featuring key accessibility provisions:
- Wheelchair Accessible Entrance: The premises include a dedicated entrance designed for easy use by individuals with mobility challenges.
- Wheelchair Accessible Parking Lot: Clearly marked and designated parking spaces are provided to accommodate customers requiring accessible parking.
In addition to physical accessibility, the branch accepts a range of modern payment options for the convenience of local renters:
- Credit cards: All major credit cards are accepted for both deposits and final payment.
- Debit cards: Debit cards are accepted for the security deposit and final payment, though strict policy restrictions apply, including a minimum age of 25 for debit card rentals and a potential credit check or additional identification requirements. Certain specialty or large vehicles may also be excluded from debit card rentals.
- NFC mobile payments: The acceptance of NFC mobile payments (e.g., Apple Pay, Google Pay) provides a modern, fast, and secure checkout experience.
The Duluth Budget Car Rental location provides a robust selection of services focused on meeting the diverse temporary vehicle needs of the local market, categorized as both car rental agency and van rental agency:
- Comprehensive Vehicle Rental: Offering a wide fleet spanning various classes, including Economy, Compact, Intermediate, Standard, and Full-Size Sedans, ensuring a fuel-efficient option for any trip.
- Specialty Vehicle Rentals: A variety of SUVs (from Intermediate to Premium), Minivans (often 7-passenger), and specialized vehicles like Convertibles, Luxury Cars, and possibly Electric Vehicles (EVs) are typically available.
- Dedicated Van Rental Services: As a designated van rental agency, they offer larger passenger vans (like 12- and 15-passenger models) and potentially cargo vans, catering to group travel, large families, or small commercial moving needs.
- Short-Term and Long-Term Rental: Flexible rental agreements for daily, weekly, and extended periods, including long-term options for corporate clients or insurance replacements.
- Optional Rental Products: Customers can add protective options like Loss Damage Waiver (LDW), supplemental liability insurance, and convenience items such as GPS navigation systems and child safety seats.
- Fastbreak Loyalty Program: Enrollment in Budget’s loyalty program allows frequent renters to bypass the counter, speed up reservations and returns, and potentially qualify for special deals.
For Georgia residents evaluating their rental options, the Budget branch in Duluth offers several compelling features, alongside areas where caution is advised based on customer experiences:
- Dual Rental Agency Type: Operating as both a car and a dedicated van rental agency provides a broader fleet selection, particularly for customers needing high-capacity passenger vans.
- Active Military Discounts: The location highlights special discounts for active military personnel, which provides tangible savings for service members and their families in the community.
- Flexible Payment Methods: Acceptance of Credit cards, Debit cards (with restrictions), and NFC mobile payments provides various options for deposit and final transaction.
- Accessibility: Full physical accessibility via a Wheelchair accessible entrance and Wheelchair accessible parking lot ensures an equitable service environment.
- Caution on Local Operations: Based on public feedback, potential customers should note that this location operates as a franchise, which may impact customer service resolution procedures, particularly regarding unexpected final charges or when attempting to track forgotten personal items. It is advisable to clarify all final charges and obtain a receipt immediately upon closing the rental agreement.
- Strict Debit Card Policy: Renters planning to use a debit card must be aware of the 25-and-over age requirement and the necessity for additional qualifying documents or a credit check, as this policy can be strictly enforced and may lead to cancellation if not met.
For inquiries, booking confirmation, or details regarding the specific rental policies—especially concerning debit card usage and required documentation—local Georgia customers should contact the Duluth location directly using the information below:
Address: 3446 Buford Hwy NE, Duluth, GA 30096, USA
Phone: (404) 530-3000
Mobile Phone: +1 404-530-3000
Budget Car Rental in Duluth, GA, is worth considering for the local Georgia user who prioritizes variety, location, and specific savings. The agency's dual classification as a car and van rental service ensures that whether you need a compact car for a quick commute on I-85 or a 15-passenger van for a large group event, the vehicle type is likely available. The prominent offering of Active military discounts is a significant advantage for service members in the region, providing concrete savings on their rental costs.
The convenient location on Buford Highway, along with the commitment to Wheelchair accessible facilities, makes the pickup and drop-off process efficient and accommodating. Furthermore, the option to use a Debit card for payment—a feature not universally offered by all car rental companies—is highly valuable, provided the renter is over 25 and has thoroughly confirmed all the necessary identification and documentation requirements beforehand, as policies can be stringent and strictly applied, particularly at non-airport locations. For the informed customer who books carefully and clarifies all terms upfront, Budget in Duluth can offer a competitive rate and a diverse fleet that perfectly suits their transport needs in Gwinnett County.
Budget Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Budget Car Rental Photos










Budget Car Rental Location
Budget Car Rental
3446 Buford Hwy NE, Duluth, GA 30096, USA
Budget Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1There should be a negative rating option. I rented a car through budget rental car websites for this location, they had good deals. I picked up my rental car went on my trip and returned the car no issues. I paid with my debit card since I only use my credit card for holds.The next day I noticed I forgot some personal small items in the rental car. I called and left two voicemail messages. No call back. After three days, I passed by and they told me they had received my messages,they contacted the new renter who said he would return my items. Two weeks later I noticed a charge of $55 on my credit card. I went onsite and talked to the guy who pulled up my records and said the charges were not them. When I showed him the credit card charge he said it’s not them since the charges show budget Marietta and not budget Duluth. I opened a formal complaint with budget customer service and they stated they will investigate. They could not pull up records from this location since it was a franchise.A week later I received an email from budget customer service stating they charged me $50 administrative fee for a $5 toll charge. So, they charged my card even after the guy at the counter assured me that was not their charge. In addition, he pointed out that the rental agreement was closed and I had swapped out my credit card for debit card. He sent me a “final receipt I called budget back and asked for proof, showing the toll by tag charge. I have yet to receive an email or receipt. These people are thieves, no customer service etiquette, I would avoid them like the plague and rent from a more reputable company. I have told all my friends and family about these con artists/thieves.
June 09 · E TCalled the morning of reservation to tell me if I don't have a GA driver licence the I am required to have a major credit card instead of a debit card or they cant rent the car to me. Now my schedule is screwed and going to cost me more money and I am out of town
July 17 · Michelle KingI did most of the work online but the guys there were a huge help. They were able to fix my return so that it doesn't do an extra charge for airport drop offs
March 04 · Alright “R” AlrightTHEY ARE A SCAM!! PLEASE DON’T RENT FROM HERE.I rented a car from here and their website is incredibly misleading. They contacted me less than 24 hours about the extra charges that would be incurred. They tell you if you cancel less than 24 hours of pick up would will be charged $150, they called me past one with was just under 24 hours of my pick up time. This as incredibly dishonest of them. I ended up having to cancel the rental before my flight at least try and get a refund and I was unable to even talk to anyone. When you call no one picks up and it hangs up on you so you can’t even leave a message. I tried to reach out through email and no one has offered to even speak with me about what happened. Instead I got an email saying the charges were valid. I felt misled and ripped off. I’m a pretty understanding person and I agree with the late fee charges and I understand up to getting charged the $50. However because of the fact that I was misled and not notified about the extra charges till the last minute makes me believe they did this on purpose to get more money out of me. It should not cost $600 to rent a car for three days on top of an extra $301 deposit. Had I known I would have never done business with this company.
May 13 · gloria kimAs owners of this location we are agents for Budget Car and Truck Rental. We do not have access to this gmail account and cannot access these reviews to reply. One thing we can assure you of we run an ethical business and do our best to provide excellent customer service. We have been in business since 1999 and appreciate your business. We have many long term truck customers who have used us for years and can attest to this. As an Agent for Budget we are required to follow Budget's policies and procedures. Budget corporate determines deposits required, qualifications, check card policies, drop policies. If you have questions regarding these policies go budgetatl.com and they are listed on the website. In addition, we rely on Budget to supply us with the vehicle you are renting and if we have to substitute, delay or move you to another store this is due to Budget not supplying us with the vehicle you reserved. This is not the norm but when it does occur we will do our best to inform you in advance and work with you to find a vehicle. Unfortunately, if you reserve a vehicle last minute you run a much higher chance of a no vehicle situation, recommend you call us prior to coming in to insure we have a vehicle on lot.Thank you for your BusinessBudget Car and Truck Duluth
April 30 · joseph felix
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