Budget Car Rental Introduce
Welcome to Budget Car Rental at the convenient Tweed-New Haven Airport area! For residents and visitors traveling to, from, or around the New Haven region and the wider Connecticut area, finding a dependable and accessible vehicle is essential for navigating the local roadways, making business trips, or enjoying a New England getaway. This location, situated just a stone's throw from Tweed-New Haven Airport (HVN), serves as a key access point for your road travel needs. As a well-known name in the vehicle rental industry, this Budget location provides a range of transportation solutions, from compact cars perfect for city driving to spacious vans for group travel or moving needs.
The focus at this local Connecticut agency is on providing both convenience and value, ensuring you can quickly get on the road with the right vehicle for your plans. Whether you’re visiting Yale University, exploring the shoreline, or conducting local business, having a reliable rental is your first step toward a successful journey. They aim to make the pickup and drop-off process as smooth as possible, recognizing that your time is valuable. They also understand the varied needs of local customers, offering specific discounts and services tailored for the community.
This Budget Car Rental facility is strategically located at 155 Burr St, New Haven, CT 06512, USA, placing it right on the grounds of Tweed-New Haven Airport (HVN). This prime location means that for those flying into the area, the counter is often situated within or immediately adjacent to the terminal's baggage claim area, allowing for a quick transition from your flight to your rental vehicle. You can typically walk a short distance from the terminal to the car lot, minimizing the stress of airport transfers. Being an on-airport location, it is easily accessible from major roads connecting to New Haven and East Haven, making it convenient for local residents as well.
Accessibility is a key priority at this location, ensuring that services are available to all customers. The facility includes:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
These features demonstrate a commitment to serving the diverse transportation needs of the Connecticut community. For specific pickup instructions or to inquire about any available shuttle services from the main airport terminal area to the lot—though generally described as a short walk—it is always advisable to contact the location directly, especially if you have a reservation or special requirements. The New Haven Union Station is also only a few miles away, making this location a central hub for various forms of regional transport.
As a dual-service provider, Budget Car Rental at 155 Burr St offers a comprehensive suite of car and van rental options, supported by convenient payment and service policies. This agency functions as both a Car Rental Agency and a Van Rental Agency, catering to a wide array of travel and logistical needs across Connecticut.
Key services provided include:
- Car Rental Agency: Offering a variety of passenger vehicles from economy and compact cars for efficient local commuting to full-size sedans, SUVs, and luxury models for family trips or executive travel.
- Van Rental Agency: Providing passenger vans, which are ideal for large group transportation, and potentially cargo vans, which are often used for moving and hauling personal or professional goods (customers should confirm specific van types available).
- Onsite services: Staff are available at the counter to assist with reservations, paperwork, vehicle inspection, and general inquiries during operating hours.
- Flexible Payment Options: The location accepts major credit cards and debit cards for payment.
- NFC Mobile Payments: For a quick and modern transaction experience, NFC mobile payments (like Apple Pay or Google Wallet) are also accepted.
- Rental Policies: Typical rental policies include options for one-way rentals (returning the vehicle to a different location), long-term rentals (such as monthly), and adherence to Budget's national policies on age requirements and driver's license standards.
- Out-of-State Travel: Rentals typically allow travel across state borders within the US. Travel into Canada may also be allowed with advance arrangement and specific documentation, but travel into Mexico is often prohibited (always confirm your itinerary with the staff).
Beyond the core services, the Budget location in New Haven provides several features designed to enhance the customer experience and offer additional value to specific groups.
Highlights of this Budget location include:
- Active Military Discounts: Acknowledging the service of the US Armed Forces, Budget often provides special discounts or offers for active-duty military, veterans, National Guard, and Reservists. Customers should inquire about specific current military discount programs and required verification.
- Onsite Airport Convenience: Being located at the Tweed-New Haven Airport means maximum convenience for air travelers, with the counter generally located inside the terminal and the vehicles a short walk away. This setup is a significant time-saver upon arrival.
- Diverse Fleet Availability: Customers have access to a large selection of vehicles, ensuring they can match the perfect car—from fuel-efficient economy models to large SUVs and vans—to their exact needs in Connecticut.
- After-Hours Drop-off: The location typically offers an after-hours return service utilizing a key drop box. While convenient, customers must carefully follow all instructions, leave all necessary documentation, and understand that they are responsible for the vehicle until the contract is officially closed by a representative the next business day.
For making a reservation, confirming vehicle availability, or inquiring about specific policies, you can reach out to the New Haven team using the following contact details:
- Address: 155 Burr St, New Haven, CT 06512, USA
- Phone: (203) 468-5704
- Mobile Phone (Direct Line): +1 203-468-5704
It is always recommended to call the local number for any inquiries related to immediate pick-up, drop-off, or local operational details, as general customer service lines may not have the most up-to-the-minute local information.
Choosing Budget Car Rental at 155 Burr St, especially for those utilizing Tweed-New Haven Airport (HVN), comes with distinct advantages that make it a compelling choice for your Connecticut travel. The undeniable convenience of an on-airport location simplifies your travel itinerary, allowing you to quickly secure your rental and begin your journey, whether heading into downtown New Haven or out to other parts of Connecticut. The combination of a broad fleet—including both standard cars and vans—ensures all transportation requirements, from solo business travel to family vacations, are met in one convenient spot.
Furthermore, the reported emphasis on customer service, with one review highlighting "local management" as a positive, suggests a focus on providing personalized support, which is often crucial when unexpected issues arise. The availability of specific offers like the active military discount, alongside clear payment flexibility (accepting credit, debit, and NFC mobile payments), positions this agency as a customer-focused choice.
While online reviews sometimes mention challenges regarding vehicle cleanliness and billing/drop-off procedures, the crucial takeaway from customer feedback is the importance of diligence. Customers who have faced issues also noted that the charges were successfully removed and credited after contacting customer service. This underscores that, while processes are in place, customers should be proactive—taking date/time stamped photos of the vehicle upon drop-off (especially when using the key drop box) and carefully reviewing all charges—is strongly advised to ensure a completely smooth experience. This practice is wise at any rental location, but particularly highlighted by local user reports.
In summary, for reliable on-site access at HVN, a diverse selection of cars and vans, and services that prioritize convenience and value, Budget Car Rental at 155 Burr St remains a primary and worthwhile option for Connecticut-based and arriving travelers seeking mobility in the region. By combining the convenience of an airport location with proactive customer care, you can secure the right vehicle for your needs and enjoy all that New Haven and the Connecticut coastline have to offer.
Budget Car Rental Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Budget Car Rental Photos







Budget Car Rental Location
Budget Car Rental
155 Burr St, New Haven, CT 06512, USA
Budget Car Rental Reviews
chargeairportfeesignagecheckreceiptdeskreviewtime stampcar keys
★ 5★ 4★ 3★ 2★ 1#5 for 800 Customer Service#1 for local management---3 StarsBEWARE... This location provided a Volvo (great car) that was filled with empty water bottles and trash.When I returned it to the lot there was no available parking so I asked the attendant on the scene where to park, and he told me to place it in a walkway but leave the keys in it and the receipt for mileage and gas.I was charged for an additional day ($189) and fuel charge ($18). I called Budget customer service and the charges were removed and credited.I am thinking this was a Ferris Bueller's Day off parking attendant joy ride!Next time I will Double Park and take the keys and receipt into the airport drop box.HIGHLY Advise for date/time stamp proof of dropoff...I TOOK A PICTURE OF THE DROPOFF RECEIPT AND KEY FOB IN THE CUP HOLDER ... Just in case.
July 01 · Scott WilliamsCheck your charges! First experience with Budget at Tweed New Haven ... returned car on time and left keys in drop box because no one was working behind the counter. Then I saw they charged me for almost three extra hours because that is when they emptied the drop box. Really????? I called and they corrected it but only after I was forced to send them my airline itinerary.Update: Notice "response from owner" below. Clearly he/she did not read the last sentence of my review. Oh well, par for the course!
June 26 · Rob HendricksonGiven some of the reviews on here I wasn't expecting much, but I was pleasantly surprised by my experience here yesterday. I showed up early for my appointment and asked if I could grab the car early. I was informed there were no cars ready but I could wait - no problem, I was early so that's on me. However, the gentleman running the desk went out of his way to speak with his colleague and get a car ready for me. He was super friendly and accommodating! Very pleased with that experience.The car itself is very clean, smells good, everything in tip top shape. I'll update this review if I have any issues at drop off but so far I am blown away by how good the service was. Thank you!
April 07 · Tom ColbanPATHETIC SERVICE BY BUDGET AVIS: THEY CHARGED 50% MORE THAN WHAT THE APP SHOWEDI chose Budget Car Rental over others (Enterprise offers better rates without discounts) only because it was recommended by a few people. However, they charged me $200 more on a $470 booking. The fun part is that the car they gave me wasn't cleaned. It had someone's hair on the back seat and food UNDER the seats. The car started showing 'Replace Oil' and other weird things mid-journey.The best part is that their website doesn't show any email. The phone numbers are only for roadside assistance. There's absolutely no way of getting to know why I was charged more.If you're reading this review, reconsider choosing AVIS/BUDGET. They're failing in the market for a reason. I am stuck with their stupid car for the weekend and it ruined the trip
April 18 · Kshitij DuttI rented a car this past Wednesday night, my flight was delayed for two hours due to weather conditions. When we arrived at the airport the person had quite a few rentals to fill. He filled all of them to the best of his ability, he was kind and understanding considering the situation. I myself was not the best customer and took my frustrations out on him (completely unnecessarily and I would rate myself with negative 5 stars) but he continued to be extremely professional and respectful. If I could take it back I would. I want to apologize for my behavior, but I can’t get through to their direct office. I urge anyone who is reading this to take note of my error and lack of preparation; hopefully they will learn from me and put themselves in their shoes. The people behind the desk are just human like all of us and they have feelings too. Please don’t do what I did, properly prepare yourself for your trips and don’t take your frustrations out on the people behind the counter they’re just trying to help.
June 22 · Porscha Lopes
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