Budget Car Rental

- 3450 E Airport Dr, Ontario, CA 91761

Located within the modern Consolidated Rental Car Center (ConRAC) at Ontario International Airport (ONT), Budget Car Rental at 3450 E Airport Dr offers a convenient starting point for any journey throughout Southern California, serving the greater Inland Empire and beyond. This location functions as a full-service car rental agency and a dedicated van rental agency, providing travelers with a comprehensive fleet to meet diverse transportation needs, from compact cars for navigating city traffic to spacious vans for large family trips or group travel.

Budget’s presence at this central airport facility is designed to offer a quick and seamless transition for air travelers arriving in Ontario. However, as with any high-volume airport location, potential customers should be aware of the importance of clear communication regarding vehicle reservations, especially concerning luggage capacity. One recorded customer experience noted a significant issue when advised by a sales associate that a reserved car would accommodate six checked bags and carry-ons, only to find the vehicle was inadequate. This resulted in an inconvenient delay and a need to arrange external transport for luggage. This feedback highlights a critical lesson for all users: when booking vehicles for groups or significant cargo, particularly larger categories like minivans or SUVs, users should proactively confirm the specific model's luggage capacity directly, cross-referencing published specs for their rental class to ensure it meets their California travel requirements, whether heading to a theme park or a business conference.

Another point of customer feedback relates to service wait times, particularly during peak travel periods. It has been noted that lengthy queues can occur due to a perceived understaffing at the counter, with wait times exceeding an hour for customers to secure their rental agreements, while competing agencies nearby appeared to have more staff. This suggests that customers valuing speed might benefit from utilizing Budget's online check-in services, such as the Fastbreak program, or choosing off-peak hours for pick-up to minimize potential counter delays. Despite these operational concerns, the location remains a cornerstone for travelers utilizing ONT, offering an extensive selection of vehicles and accessible services.

The Budget Car Rental counter is strategically situated in the Consolidated Rental Car Center (ConRAC) at the Ontario International Airport (ONT). This location ensures direct and easy access for all passengers.

• Address: 3450 E Airport Dr, Ontario, CA 91761, USA. The Budget operations are located within this modern, centralized facility which houses multiple rental agencies.
• Accessibility from Terminals: Customers arriving at Terminals 2 or 4 should proceed outside to the designated island curb to board the free, common airport shuttle bus. This shuttle provides quick, continuous service directly to the ConRAC.
• Directions for Return: When returning a vehicle, drivers should follow the clear airport signage directing them to the "Rental Car Return" at the Consolidated Rental Car Center. The location is easily accessible from major California freeways like I-10 by exiting at Haven Ave and proceeding to Airport Dr.
• Physical Accessibility: The facility is committed to full inclusivity, providing a designated Wheelchair accessible entrance and convenient Wheelchair accessible parking lot spaces to accommodate customers with mobility needs.

Budget Car Rental at ONT provides a comprehensive range of services tailored for the busy traveler and the California local user.

• Vehicle Rental Services: Offers a wide variety of rental car classes, including economy, compact, mid-size, full-size, premium, luxury, and convertibles for cruising the California coast.
• Van Rental Agency Services: Specializes in larger capacity vehicles, functioning as a dedicated Van rental agency with options such as minivans and large passenger vans (e.g., 12- and 15-passenger vans) essential for group travel and large families.
• Onsite Services: All customer interactions, including vehicle pick-up, rental agreement finalization, and key return, are handled via Onsite services within the Consolidated Rental Car Center building.
• Long-Term Rentals: Provides options for monthly and long-term car rentals, suitable for extended stays or long-duration projects in the Southern California area.
• Discount Programs: A notable feature is the offering of Active military discounts, providing savings for service members and their families on their rental needs.
• Payment Flexibility: Supports diverse, modern payment methods for customer convenience:
  • Credit cards (for securing the rental and deposit).
  • Debit cards (acceptance for rental subject to specific company policies).
  • NFC mobile payments (for secure, contactless transactions).
• After-Hours Return: For added flexibility, the location typically offers a key drop box for returns outside of business hours (generally between 11:30 PM and 6:00 AM), though customers must be aware of their responsibility for the vehicle until the official check-in on the next business day.

The location’s highlights focus on convenience, vehicle variety, and a commitment to certain customer segments.

• Central Airport Location: Being one of the main Car rental agency operations at the ConRAC means direct airport access via the frequent and free shuttle, eliminating the need to wait for a separate off-site van.
• Diverse and Large Vehicle Fleet: The combined capability as a Car rental agency and a Van rental agency ensures a vehicle for every trip, from a fuel-efficient compact car to large SUVs like the Ford Expedition or passenger vans, crucial for trips involving significant luggage (e.g., six checked bags and carry-ons, which may necessitate a Premium SUV or Minivan class).
• Savings for Military Families: The availability of Active military discounts is a valuable financial benefit for a significant part of the Southern California population.
• Modern Transaction Methods: Support for NFC mobile payments provides a secure, quick, and modern checkout experience, which is increasingly important to California consumers.
• Focus on Accessibility: Clear provision for Wheelchair accessible entrance and Wheelchair accessible parking lot demonstrates an important commitment to serving all community members traveling through ONT.

For making reservations, confirming vehicle details, or addressing immediate concerns regarding a rental at the Ontario International Airport location, customers should use the following direct contact information.

Contact Information (Budget Car Rental at ONT):

• Address: 3450 E Airport Dr, Ontario, CA 91761, USA (Located in the ONT Consolidated Rental Car Center).
• Phone: (909) 390-1439 (Direct line for the ONT airport branch).
• Mobile Phone: +1 909-390-1439.
• General Hours: Generally open seven days a week from 6:00 AM to 11:30 PM, but always confirm with the location directly, especially on holidays.

The reason for choosing Budget Car Rental at the Ontario International Airport is its foundational strength as an accessible, major car and van rental provider at a prime location. While the customer reviews indicate areas for significant operational improvement, particularly concerning counter staffing and the accuracy of vehicle capacity advice, the inherent benefits of the location are undeniable.

The biggest advantage is the centralized airport access via the free shuttle, which quickly takes customers to the ConRAC. Secondly, the extensive and varied fleet—from small cars to 15-passenger vans—positions Budget to serve virtually every travel group, from business travelers needing a reliable sedan to large families requiring maximum luggage and passenger space. This is a critical factor for California road trips and airport transfers. The inclusion of Active military discounts is a notable value-added service for a key demographic.

To ensure a positive experience, prospective renters are advised to leverage the modern options provided—specifically, pre-booking online and using any available Fastbreak or express check-in service to bypass long counter lines, as highlighted by customer feedback. Furthermore, for rentals involving heavy luggage (like the six checked bags mentioned in the review), renters must call the provided phone number, (909) 390-1439, to confirm the precise vehicle model and its stated luggage capacity for their reservation class, guaranteeing the correct vehicle is secured before arrival. By managing expectations around potential peak-hour counter delays and confirming specific vehicle needs upfront, users can maximize the convenience and efficiency offered by this major Ontario airport car rental hub.

Budget Car Rental

3450 E Airport Dr, Ontario, CA 91761, USA