Hertz Car Rental - Wilmington Amtrak Station - Martin Luther King Junior Boulevard Introduce
Introduction / Overview
When your travel plans bring you into the heart of Delaware via rail, having a reliable vehicle waiting is paramount. Hertz Car Rental at the Wilmington Amtrak Station provides a seamless transition for travelers and local residents alike, offering a prominent car rental agency directly within one of the city's key transportation hubs. This location, situated on Martin Luther King Junior Boulevard, is designed to serve those arriving by train, as well as anyone in the Downtown Wilmington area needing a temporary vehicle for business or leisure throughout the First State. As a globally recognized brand, Hertz offers a diverse fleet of quality vehicles, from compact cars perfect for city driving to spacious SUVs for family trips to the Delaware beaches or up to Philadelphia.
This facility is structured to integrate with the busy flow of the Amtrak station, positioning itself as a convenient one-stop-shop for your onward journey. They are committed to providing the standard amenities and reliability expected from a national car rental leader, including specific features designed to enhance accessibility for all customers. While the nature of the travel industry means that service experiences can sometimes face challenges, as noted in customer feedback, this location remains a critical component of the Wilmington travel infrastructure, committed to getting you on the road efficiently.
Location and Accessibility
The greatest advantage of choosing this Hertz location is its prime placement within a major transportation nexus. It is directly located at the Wilmington Amtrak Station, which simplifies logistics considerably for train passengers.
The official address is: 100 M.L.K. Jr. Blvd, Wilmington, DE 19801, USA.
This puts the office right in the heart of Downtown Wilmington, easily accessible from the I-95 corridor and central to the city's business and legal districts. For those arriving by train, the counter is located conveniently inside the station, allowing you to quickly move from the platform to the rental desk. For customers driving to the location, the availability of **On-site parking** is a significant convenience for short-term parking while completing the rental paperwork.
Crucially, this Hertz branch prioritizes inclusivity with excellent accessibility features. The facility provides a **Wheelchair accessible entrance** and a **Wheelchair accessible parking lot**, ensuring that all customers, including those with mobility needs, can comfortably access the rental office and their vehicle. The location's central position in the 19801 zip code, combined with these accessibility features, makes it a highly practical choice for a wide range of renters.
Services Offered
As a full-service car rental agency, the Hertz location at the Wilmington Amtrak Station offers a comprehensive array of standard and specialized services to meet diverse travel needs:
- Broad Fleet Selection: Providing access to a wide range of vehicle classes, typically including economy cars, sedans, SUVs, minivans, and sometimes specialty or luxury vehicles, depending on local availability.
- Onsite Services: All rental and return processes, including necessary paperwork and vehicle pick-up, are completed directly at the 100 M.L.K. Jr. Blvd location for maximum convenience.
- Flexible Payment Options: The agency accepts both **Credit cards** and **Debit cards** for payment, providing multiple options for securing the rental and managing security deposits.
- Reservations and Booking Management: Full support for advanced bookings, modifications, and reservation inquiries, accessible both online and through direct contact with the local team.
- Discounts and Special Programs: Participation in national Hertz programs, including corporate rates, loyalty rewards, and specific customer discounts, such as for active military members.
- After-Hours Return Options: Given its proximity to a major travel hub, the location often facilitates after-hours vehicle returns for added customer flexibility, which should always be confirmed with the local staff prior to the rental.
Features / Highlights
This specific Hertz branch offers several distinct advantages that set it apart for users in the Delaware region:
- Prime Transportation Hub Location: Situated directly at the Wilmington Amtrak Station, offering unparalleled convenience for travelers arriving by train who need immediate road transportation.
- Active Military Discounts: A significant highlight is the provision of **Active military discounts**, showing a commitment to serving the men and women of the armed forces and their families with reduced rates.
- High Accessibility Standards: Features like the **Wheelchair accessible entrance** and **Wheelchair accessible parking lot** make this a top choice for customers requiring enhanced mobility access.
- Dual Payment Acceptance: Accepting both **Credit cards** and **Debit cards** provides flexibility, though renters should always confirm the specific terms and deposit requirements for debit card usage.
- Global Brand Reliability: Being part of the Hertz network offers the peace of mind associated with a major international company, including access to professional booking systems and customer support channels.
Contact Information
For current operating hours, vehicle availability, and to ensure a smooth pick-up or drop-off, reaching out to the local office directly is highly recommended.
Address: 100 M.L.K. Jr. Blvd, Wilmington, DE 19801, USA
Phone: (302) 428-0637
Mobile Phone: +1 302-428-0637
What is Worth Choosing
Choosing Hertz Car Rental at the Wilmington Amtrak Station is particularly worthwhile for travelers valuing speed, convenience, and location. The ability to step off a train and complete your rental transaction a few feet away is invaluable, especially for business travelers or those with tight schedules. Furthermore, the explicit provision of **Active military discounts** makes this an excellent, budget-conscious choice for service members, and the commitment to accessibility with a **Wheelchair accessible entrance** ensures it caters to the needs of the entire community.
However, potential renters should be mindful of the variable customer experiences that can occur at high-volume, transportation-hub locations, as reflected in some public feedback. Issues, though not the norm, have been cited regarding vehicle readiness (e.g., maintenance like tires and fluids) and communication about billing and vehicle return procedures, particularly when coordinating with third parties like body shops. This underscores the importance of a few key practices when renting here:
- Confirm All Vehicle Details: Before driving off, always perform a quick check of the vehicle, ensuring basic maintenance items like tires and wiper fluid are in good working order.
- Review the Contract Thoroughly: Pay close attention to the billing terms and the exact procedure and timeline for vehicle return, especially if a third party is involved in the drop-off process, to prevent unexpected charges.
- Communicate Directly: Use the provided local phone numbers, (302) 428-0637 or +1 302-428-0637, to confirm all arrangements, particularly complex returns, and document who you spoke with.
Ultimately, the Hertz location at 100 M.L.K. Jr. Blvd offers a powerful combination of a major rental brand's resources and an unbeatable Downtown Wilmington location. By taking simple, precautionary steps to confirm vehicle condition and return terms, local users and travelers can maximize the convenience and competitive features of this highly accessible car rental option for their Delaware journey.
Hertz Car Rental - Wilmington Amtrak Station - Martin Luther King Junior Boulevard Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Parking
- On-site parking
Hertz Car Rental - Wilmington Amtrak Station - Martin Luther King Junior Boulevard Photos








Hertz Car Rental - Wilmington Amtrak Station - Martin Luther King Junior Boulevard Location
Hertz Car Rental - Wilmington Amtrak Station - Martin Luther King Junior Boulevard
100 M.L.K. Jr. Blvd, Wilmington, DE 19801, USA
Hertz Car Rental - Wilmington Amtrak Station - Martin Luther King Junior Boulevard Reviews
phonepricegasmoneybrandcleanpick uppolicepolicyphiladelphia airport
★ 5★ 4★ 3★ 2★ 1I was so disappointed this time with my rental at the Wilmington, DE station. I came for one vehicle and because I needed a car, I had to pay way more for another and the response I was give was "it's not our fault take it up with corporate!""I was told, "Why should we loose money because corporate messed up? "The manger refuse to even offer a discount. I will never rent from Hertz again, there. The tires needed air on the road and it came with no windshield wiper fluid and the windows i had to clean to drive.
October 01 · Thomas RobertsWe had a terrible experience with this location. It started out good with them being accommodating for the vehicle that we needed and our experience was fine with picking up the vehicle. When it was time to return it, we were told that we could leave the vehicle at the body shop and they would come and pick it up. Almost three weeks later they still had not picked up the car even after repeated calls to Hertz that the vehicle was returned from us and from the body shop. We started getting charged for the vehicle and there were almost $700 in pending charges when we shouldn’t have been charged anything because the car was returned within plenty of time that the insurance was paying for.
August 02 · Lisa BanburyFirst, I would like to say I rent a lot of vehicles, mostly for work and some for pleasure. I can say I have not had a great experience every time but am able to manage and with limited issues. With that being said, this rental experience was hands down the worse encounter I have ever had renting a vehicle and possibly have felt the most disrespected for myself and other customers while dealing with a customer service rep/salesman.The gentleman working at the counter was inefficient, rude, and demeaning. Multiple people waited patiently while he acted as though it was our fault we used your service. After waiting nearly 2 hours my colleague finally had a rental car, albeit dirty, with a partial tank of gas and not the class he reserved. I am saddened this is his send off from the USA after being here on business for 3 years, but happy to know he will use other services in the future and understand what true customer service can look like.I personally will avoid your company whenever possible and will never recommend to anyone again. I hope you will consider changes in the future as this kind of treatment of customers should not be tolerated
June 26 · Josh PalmerI had a horrible experience with this rental location. After calling FOUR times to confirm that my card would be accepted—including specifying the bank name and that it was a credit card—I was turned away on the day of pickup because my bank is “an e-bank.” Nowhere on the website does it state that e-banks are not accepted, and the reps I spoke with never mentioned this. We were left stranded with no vehicle and no apology.This isn’t just about policy—it’s about blatant miscommunication and zero accountability. We did everything right to confirm the details ahead of time, and they still denied us at the counter. The staff offered no solution, no empathy, and no ownership of their repeated misinformation. The experience was stressful, disappointing, and completely avoidable had they just been clear from the start.Please read the negative reviews and take them seriously. Any good reviews on this place must have been pure luck, because this level of service and misinformation is unacceptable. I will never rent from this location again and highly recommend others avoid it as well.
July 21 · Rhian WardRented a car for 10 days while my car was in the body shop. Returned it at 4:15 Friday. They close at 4, which was not expected. I had to borrow a pen from the Avis guy so I could fill in my return information. I left the key and my rental jacket with the mileage and return time in the drop box. Tuesday AM, I got the receipt, saying that I had returned the car Tuesday AM, charging me for the weekend, and charging me a late fee for returning the car "after hours". When I called, they said they did not find the key in the dropbox until Tuesday AM (not a long weekend), and charged me until then. When I called in about it, the only thing she would do is change the return time to Monday. I am still getting charged a late fee and being charged for two days that the car was parked in their lot. Very bad experience...
June 03 · Ian Rathie
More Car Rental Near Me
Avis Car Rental3.0 (110 reviews)100 French St, Wilmington, DE 19801, USA
Budget Car Rental3.0 (123 reviews)100 French St, Wilmington, DE 19801, USA
Enterprise Rent-A-Car3.0 (105 reviews)100 French St Unit 115A, Wilmington, DE 19801, USA
National Car Rental3.0 (30 reviews)100 French St Unit 115A, Wilmington, DE 19801, USA
TANH5.0 (1 reviews)300 7th Ave, Wilmington, DE 19805, USA
Wavesluxuryco5.0 (1 reviews)1207 Delaware Ave Suite 508, Wilmington, DE 19806, USA
Enterprise Rent-A-Car4.0 (304 reviews)2415 Lancaster Ave, Wilmington, DE 19805, USA
Veluxity Exotic Car Rental Delaware0.0 (0 reviews)2501 W 3rd St, Wilmington, DE 19805, USA
Lady Liberty Car & Truck Rentals4.0 (35 reviews)2909 Lancaster Ave, Wilmington, DE 19805, USA
A PLUS CAR RENTALS & MOVING LLC5.0 (1 reviews)336 B and O Ln, Wilmington, DE 19804, USA
Enterprise Rent-A-Car4.0 (390 reviews)100 Philadelphia Pike, Wilmington, DE 19809, USA
Budget Car Rental3.0 (23 reviews)702 Philadelphia Pike, Wilmington, DE 19809, USA
Categories
Top Visited Sites
Boss Transport & Family Services4.0 (82 reviews)
Hertz Car Rental - Pittsburgh - Pittsburgh International Airport (PIT)3.0 (787 reviews)
Enterprise Rent-A-Car4.0 (100 reviews)
Enterprise Rent-A-Car4.0 (102 reviews)
Hertz Car Rental - Baltimore - Reisterstown Road2.0 (109 reviews)
Enterprise Rent-A-Car4.0 (410 reviews)Trending Car Rental Blog Posts
How to Plan a Multi-Stop Road Trip with a Rental Car and Stay Within Your Budget
Best Road Trip Routes in the U.S. Perfect for Rental Cars | LifeStar Car Rental
What Happens When the Rental Car Company Cancels Your Reservation
How Seasonal Events (e.g., Sports Games, Concerts) Impact Rental Car Availability & Rates
What Rental Car Companies Don’t Tell You About Insurance Coverage
How to Choose the Best Rental Car Based on Your Itinerary Length & Driving Distance
