Avis Car Rental

- 100 French St, Wilmington, DE 19801

For residents and visitors arriving in Delaware via rail, Avis Car Rental at the Wilmington Amtrak Station stands as a primary point of access to reliable ground transportation. Located strategically in the heart of Wilmington, this Avis branch specializes in offering a wide range of rental options, from standard sedans and SUVs for local commuting and family trips to specific van rental services for larger groups or utility needs. It functions as a convenient, on-site service point, allowing travelers to transition seamlessly from train to automobile, a critical convenience for exploring everything the First State has to offer, from downtown Wilmington's business district to the scenic Delaware beaches.

Avis, a nationally recognized brand, brings its reputation for quality, clean vehicles, and professional service to this key Delaware location. The branch is dedicated to providing efficient customer service, as highlighted by local reviews praising the polite and helpful front counter staff. Their location within the main transportation hub of the city makes them an indispensable service for business travelers, weekend tourists, and Delaware locals needing a temporary vehicle replacement or supplementary transportation.

However, potential customers should be aware of the operational limitations inherent in a non-airport, station-based rental agency. As noted by customer feedback, the agency adheres to typical business hours, closing in the late afternoon, which poses a challenge for travelers arriving on later Amtrak or SEPTA trains. While the station remains open, the counter service closes, and there are currently no provisions for vehicle pick-up after hours. This critical detail requires customers to carefully coordinate their reservations and arrival times. Fortunately, the agency does facilitate after-hours returns, providing a measure of flexibility once the rental is underway. This balance of convenience and necessary operational planning is a defining characteristic of this particular Avis location in Wilmington.

The Wilmington Avis branch also actively supports the community by offering specific financial incentives, notably providing discounts for active military personnel. Coupled with modern amenities like multiple payment options, including credit and debit cards, and a commitment to accessibility with wheelchair-friendly features, this location strives to serve a broad segment of the Delaware traveling public. It represents a straightforward, professional option for securing a quality rental car or van right at one of the state's main entry points.

The Avis Car Rental agency in Wilmington is situated at one of the city's most important transit centers, offering unparalleled access for rail passengers and downtown visitors. Its location within the Wilmington Amtrak Station means that travelers stepping off an Amtrak or SEPTA train can access the rental counter almost immediately, minimizing travel disruption.

The exact location is:

100 French St, Wilmington, DE 19801, USA

This address places the agency directly at the Wilmington Train Station, a central point connecting Wilmington to the Northeast Corridor. Access is highly convenient for anyone needing quick entry and exit from the city.

Accessibility is a key focus for this location, which is appropriate for its setting within a major public transportation facility. Key accessibility features include:

• Wheelchair Accessible Entrance: The counter is located within the station, which provides accessible entry for all customers, facilitating smooth service for individuals with mobility challenges.
• Wheelchair Accessible Parking Lot: Dedicated parking facilities ensure that the area for vehicle return and pick-up is accommodating and safe for everyone.

The typical counter operating hours are highly relevant for planning your rental, particularly for vehicle pick-up:

• Monday - Friday: 8:00 AM – 5:00 PM
• Saturday: 8:00 AM – 12:00 PM
• Sunday: Closed

While the counter is closed after 5:00 PM on weekdays and all day Sunday, one of the crucial logistical features of this location is the availability of after-hours returns. This allows renters to drop off their vehicle at the designated location in the nearby car rental parking garage (typically at 110 South French Street) even when the staff is not present at the counter, although the vehicle inspection will occur later.

Avis Car Rental at the Wilmington Amtrak Station offers a streamlined set of services focused on providing immediate, high-quality vehicle access to the traveling public and local residents. Their offerings include a comprehensive range of vehicles and flexible transaction options.

• Full-Service Car Rental Agency:
  • Offering a diverse fleet that typically includes small, medium, and large sedans (like the Kia Rio, Toyota Corolla, and Toyota Camry), SUVs (such as the Jeep Grand Cherokee or Toyota RAV4), and luxury or specialized Signature Series vehicles for premium travel.
• Van Rental Agency:
  • Specific availability of larger passenger vans, such as the Chrysler Pacifica or similar, suitable for group travel, family outings, or transport needs requiring greater capacity.
• Onsite Services:
  • Immediate, face-to-face assistance from counter staff located conveniently within the train station, ensuring a smooth and quick rental process right upon arrival.
  • Ability to handle all aspects of the rental transaction, including initial booking confirmation, payment processing, and final vehicle handover, all from the same location.
• Payment Flexibility:
  • Acceptance of major Credit Cards for reservations and security deposits.
  • Acceptance of Debit Cards for payment, though specific policies regarding deposits and prepaid rentals should be confirmed directly with the counter staff prior to booking.
• Pick-up Service:
  • Depending on the specific reservation terms, the location may offer a complimentary pick-up service, a convenient option for local customers needing transport to the station to collect their vehicle. Arrangements must typically be made at least 24 hours in advance by calling the local branch.

The distinguishing features of the Avis location at 100 French Street emphasize both customer convenience and community recognition, setting it apart as a preferred choice for many travelers in Delaware.

• Direct Amtrak Station Access: The prime location inside the Wilmington Amtrak Station is the major highlight, offering maximum convenience for arriving passengers and eliminating the need for shuttles or secondary transit upon arrival.
• Active Military Discounts: A significant financial feature is the provision of discounts for Active Military personnel, veterans, and their families, often facilitated through programs like WeSalute+ (Veterans Advantage), offering savings of up to 35% off PAY NOW rates. This is a valuable benefit for service members traveling through Delaware.
• Professional and Friendly Customer Service: Customer reviews frequently highlight the excellent service quality, specifically noting the politeness, helpfulness, and efficiency of the front-counter staff in facilitating a smooth pick-up and drop-off experience.
• After-Hours Return Provision: While pick-up is restricted to operating hours, the availability of a dedicated system for after-hours returns offers flexibility for customers with late schedules, ensuring they can drop the vehicle off at the station's garage and complete their journey without delay.
• Accessibility Commitment: With a designated Wheelchair Accessible Entrance and Wheelchair Accessible Parking Lot, the agency demonstrates its commitment to serving all members of the public with equal ease and convenience.

For making a reservation, confirming vehicle availability, or inquiring about specific discount eligibility, including the active military rates, customers can contact the Wilmington Avis branch directly.

Address: 100 French St, Wilmington, DE 19801, USA

Phone: (302) 654-8044

Mobile Phone: +1 302-654-8044

Typical Hours of Operation for Pick-up:

• Monday – Friday: 8:00 AM – 5:00 PM
• Saturday: 8:00 AM – 12:00 PM
• Sunday: Closed

It is highly recommended to call ahead to confirm holiday hours and to arrange for any special services, such as local pick-up or details regarding the after-hours return process.

Choosing Avis at the Wilmington Amtrak Station is primarily an exercise in maximizing convenience, quality, and specific discounts. For travelers arriving via rail into Delaware, there is no more straightforward option. The ability to complete the rental transaction and collect the vehicle without leaving the station complex is a huge time-saver and stress reducer, a major selling point for business and leisure travelers alike. The location is the definitive “car rental” solution for the entire Wilmington Amtrak/SEPTA catchment area.

Furthermore, the agency's commitment to core service principles—friendly staff, clean vehicles, and brand reliability—makes it a safe and trustworthy choice. The consistently positive reviews regarding customer service suggest that the staff here understands the importance of a smooth start to a rental journey, which is especially critical after a long train ride. The option of Active Military Discounts adds a significant value proposition for members of the armed forces and their families, a tangible thank you for their service.

However, the worth of choosing this agency is entirely dependent on the traveler's schedule. If your train arrival or departure time falls outside the fixed operating hours (e.g., after 5:00 PM on weekdays or on a Sunday), this location will not be able to accommodate an immediate pick-up. Customers with late schedules must either adjust their reservation to one of Avis’s other nearby Delaware locations, or be prepared to wait until the next business day. For all other instances—especially daytime arrivals, business trips, or those who value convenience above all else—Avis at 100 French Street remains the most strategically positioned, full-service car and van rental agency in downtown Wilmington, DE.

Avis Car Rental

100 French St, Wilmington, DE 19801, USA