Hertz Car Rental - Austin Straubel Airport Introduce
For residents and visitors arriving in Northeast Wisconsin, securing reliable and convenient transportation is often the first priority. The Hertz Car Rental location at Austin Straubel International Airport (GRB) in Green Bay serves as an accessible and trusted option for travelers needing to rent a vehicle right after they land. As a key car rental agency serving the Green Bay area, this location provides a straightforward service designed to get you quickly on the road, whether your trip is for business, a long-awaited vacation, or to attend a Packers game.
This overview is designed specifically for local users in Wisconsin, giving a clear, factual, and professional look at the services and benefits offered by the Hertz facility at Green Bay’s main airport. We understand that convenience, vehicle selection, and customer service are paramount when planning your travel logistics.
The Hertz Car Rental - Austin Straubel Airport location is strategically positioned within the airport grounds, offering maximum convenience for arriving passengers. Located in the bustling hub of Green Bay, Wisconsin, it is your central starting point for exploring the city, the beautiful shores of Lake Michigan, and the broader Door County region.
The exact street address is critical for both pickup and return, ensuring a smooth transition from your flight to the driver's seat. The address for this key location is:
Hertz Car Rental - Austin Straubel Airport Address:2077 Airport Dr, Green Bay, WI 54313, USA
Being an on-site service at a major regional airport like GRB means accessibility is prioritized. The facility offers dedicated on-site parking for easy rental pick-up and drop-off, a significant benefit compared to off-airport locations requiring a shuttle. Furthermore, the location ensures that all patrons can access their services by providing:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- On-site services and parking for efficiency
The operating hours for this location are generally extensive to accommodate various flight schedules. Based on available data, standard hours often include:
- Monday – Friday: 6:30 AM – 12:00 AM (Midnight)
- Saturday: 8:00 AM – 9:30 PM
- Sunday: 8:00 AM – 12:00 AM (Midnight)
It is always recommended to confirm current hours directly with the office, especially when traveling on major holidays or outside of typical operating times.
As a professional car rental agency, Hertz at Austin Straubel Airport offers a variety of services designed to meet the diverse needs of travelers in Wisconsin. The vehicle selection aims to cater to everything from solo business trips to family road trips exploring the natural beauty of the state. While specific availability can change, customers can typically choose from a wide array of vehicle classes.
Available Services and Rental Fleet Classes:
- Wide selection of vehicles, including compact cars, sedans (like the popular Chevrolet Malibu), SUVs (such as the Nissan Rogue), and Manager's Specials
- Onsite services for streamlined pick-up and drop-off processes
- Insurance and protection options, including Loss Damage Waiver (LDW), Liability Insurance Supplement (LIS), Personal Accident Insurance (PAI), and Personal Effects Coverage (PEC)
- Specialized rentals, which can include electric vehicles (EVs) as part of some collections or Manager's Specials
- Options for one-way rentals, allowing you to pick up in Green Bay and return to another Hertz location (subject to availability and potential fees)
- Flexible payment options, accepting major Credit cards, Debit cards, and NFC mobile payments
Beyond the standard rental services, the Hertz location at GRB offers several key features and highlights that enhance the customer experience, particularly for groups eligible for special rates. The commitment to service and accessibility helps distinguish the local facility.
Key Features and Highlights:
- Active Military Discounts: A significant highlight is the availability of discounts and special programs for active military personnel, veterans, and government employees, often including discounted rates and other potential benefits. This reflects a commitment to serving those who serve our country.
- Convenient Airport Location: Being physically located at the Austin Straubel Airport means no extra shuttle ride is required, saving time and hassle for arriving passengers.
- Diverse Fleet Availability: Customers can generally choose from a broad range of vehicles, from economical options for short stays to larger SUVs ideal for Wisconsin's seasonal weather and long-distance travel. The Chevrolet Malibu often stands out as a commonly available full-size sedan option.
- Multiple Payment Methods: The acceptance of Credit cards, Debit cards, and NFC mobile payments provides flexibility for all travelers.
For any immediate questions, reservations, or to confirm vehicle availability, getting in direct contact with the Green Bay airport location is the quickest route.
Contact Information:
- Address: 2077 Airport Dr, Green Bay, WI 54313, USA
- Phone: (920) 498-6400
- Mobile Phone: +1 920-498-6400
When considering your options for car rental in the Green Bay area, especially if you are flying into Austin Straubel Airport, choosing the Hertz on-site location presents several distinct advantages. The primary benefit is the sheer convenience of stepping off your flight and heading directly to the rental counter and vehicle lot, eliminating the need to wait for or coordinate off-site transportation. This is particularly valuable when traveling during peak times, such as major sporting event weekends, which Green Bay is famous for.
Furthermore, for those who qualify, the clear commitment to offering active military discounts provides substantial value, which should be explored when booking. This level of appreciation and the availability of special rates can make a difference in your overall travel budget. The professional presentation and broad corporate backing of Hertz generally ensure a wide selection of vehicles and established service procedures.
However, potential customers should always practice due diligence, as with any rental service. One customer review highlighted a complex issue related to a cross-state return, suggesting that renters should always explicitly ask for and retain physical proof, like a check-in memo, when returning a vehicle, especially when dealing with franchise locations or one-way rentals. While this appears to be an isolated yet serious incident, the takeaway for all renters is simple: secure a paper trail showing the exact time and location of your return to prevent administrative complications. This is good advice for any car rental agency, regardless of the brand.
Ultimately, the Hertz Car Rental at Austin Straubel Airport remains a solid, convenient, and easily accessible option for Wisconsin travelers. With a central location, varied fleet, and on-site accessibility features, it is well-equipped to meet the needs of those looking for reliable transportation upon arriving in the Green Bay area. Always book in advance, confirm your rate and the terms of your rental agreement, and be sure to inquire about any available discounts to ensure the smoothest possible start to your trip across the beautiful Badger State.
Hertz Car Rental - Austin Straubel Airport Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Hertz Car Rental - Austin Straubel Airport Photos










Hertz Car Rental - Austin Straubel Airport Location
Hertz Car Rental - Austin Straubel Airport
2077 Airport Dr, Green Bay, WI 54313, USA
Hertz Car Rental - Austin Straubel Airport Reviews
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★ 5★ 4★ 3★ 2★ 1I rented a car from the Hertz location at O‘hare and returned it to the Green Bay airport Hertz location. When returning the car in Green Bay, the person at the counter asked about fuel and then sent me off. Told me the O‘Hare location was corporate, and they were a franchise, so my receipt would have to be emailed later. I asked him for something to show the car was returned and he provided me with a check in memo and estimated charges of $200. A week later I received a text message claiming I had not returned my rental car and needed to do so asap. At first, I assumed it was some sort of scam text. A day later, I received a receipt from Hertz with charges over $1000. The receipt indicated that I returned the car to the Milwaukee airport location 7 days after I was supposed to. It has taken 2 separate one hour calls to the overseas Hertz call center to get the refund process going. Had I not requested a paper copy of the check in memo that proved I returned the car in Green Bay, I would have been totally SOL. BEWARE of this location! It has been a 2 week long headache and I hope that no one else has to go through what I went through.
June 16 · Maike FeldhusenWas not able to take care of my tire... But was still able to help me take care of it myself. But i understand that they cannot have enough cars for a game weekend. :)
September 11 · Travis BeardAdam Thomas made our experience with picking up a car very smooth. He was friendly, professional and knowledgable, which is a nice change of pace.
August 19 · Gina ThomasTried to charge $1500 for a full size where everyone else is charging less that $600. Hertz will no.longer get my.business, even if they're a better deal.
August 26 · M RAdam Thomas was extremely rude and uncooperative. To be upfront, my wallet was stolen and I had a digital license issued by the dmv. It included picture, scanable barcode and all required information. I also had a hard copy of my passport, military ID and other hard copy forms of ID. He tried to say from the start that I couldn't get a rental without my laminated license. I asked him to check with his manager and the manager said I could get the rAdam. (Manager was on via phone). I regularly rent with Hertz and other locations had no issue allowing me to drive. Adam then demanded I go get a paper copy (library print etc.). We got into a disagreement about it and I called their sister location in apppleton who said they'd rent to me without a problem. The issue with Adam is that he was finding any way possible not to rent me a car. I'll take the uber to the appleton location next time, just so I don't have to deal with adam.
April 01 · Cameron Van Kirk
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