Avis Car Rental

- 100 Clarendon St, Boston, MA 02116

For Boston residents and visitors traveling through the heart of Massachusetts, securing a reliable and centrally located car rental is key to navigating the city and exploring New England. Avis Car Rental, situated at the busy Back Bay Station Garage, offers a highly convenient downtown option for those needing immediate access to a vehicle without the necessity of traveling out to the airport. Operating as both a comprehensive car rental agency and a specialized van rental agency, this location provides a wide spectrum of vehicles to suit nearly any travel or transport need within the state and beyond.

Located amidst the hustle of the Back Bay neighborhood, this Avis location is a vital resource for both business travelers stepping off the train and locals needing temporary transportation. While the urban setting presents unique challenges, such as the logistics of operating within a parking garage, the convenience of the central address is a significant draw. It’s important for local users to note the operational hours and internal processes of a downtown location like this, as they can differ from larger, 24/7 airport facilities. Understanding the drop-off procedures, especially near closing time, is essential to ensure a smooth, documented return and avoid complications with security deposits and holds.

The Avis Car Rental branch is strategically located at 100 Clarendon St, Boston, MA 02116, USA. This address places it directly within the parking garage serving the Back Bay Train Station, offering exceptional access for people utilizing the MBTA Commuter Rail, Amtrak, and the Orange Line and Green Line subway services. This central hub location is a major convenience for those in the Massachusetts area who prefer not to drive their own vehicle into the city center or who are arriving via public transport.

The location is generally open Monday through Friday from 8:00 AM to 6:00 PM, and on weekends (Saturday and Sunday) from 7:00 AM to 5:00 PM. Local users should verify these hours, particularly when planning a late drop-off, as a strict adherence to closing times has been noted by customers. The facility is committed to accessibility, featuring a wheelchair accessible entrance to the office area and a designated wheelchair accessible parking lot within the garage structure, ensuring a more inclusive experience for all renters in the Boston area.

Avis Car Rental at this Back Bay location offers a diverse range of vehicles and supplementary services tailored to both individual and group needs. Their extensive fleet ensures that renters in Massachusetts can find a vehicle suitable for any purpose, from a quick city trip to a long-haul journey.

• Extensive Car Fleet: Includes options from economy and compact cars perfect for navigating city traffic, to full-size sedans, premium vehicles, and convertibles for a comfortable or luxurious New England drive.
• SUV and Specialty Vehicles: A wide selection of SUVs, including intermediate and premium models, is available for family trips or navigating varied Massachusetts weather conditions.
• Van Rental Services: As a dedicated van rental agency, they provide spacious minivans (typically seating up to 7-8 passengers), as well as 12-passenger and 15-passenger vans (like the Ford Transit), ideal for large groups, company outings, or transporting sports teams.
• In-Rent Options: Optional products and services are available, such as GPS navigation systems, child safety seats, and various protection plans.
• Digital and Mobile Payments: For convenience, the location accepts all standard payment methods, including major credit cards, debit cards, and modern NFC mobile payments for fast transactions.
• One-Way Rentals: For travelers passing through Boston, one-way rentals may be available, allowing pick-up at this downtown location and drop-off at other Avis locations, such as the airport.
• After-Hours Returns: While the office may close promptly, information on after-hours key drop-off is generally available for customers who need to return the vehicle outside of operational hours.

Avis is a globally recognized brand that brings certain established features to its downtown Boston location. These highlights provide specific benefits to the local Massachusetts user.

• Active Military Discounts: A notable feature is the availability of active military discounts. Avis offers up to 35% off PAY NOW rates for U.S. military veterans, active duty personnel, National Guard and Reservists, and their families, provided they enroll in a verification program like WeSalute+.
• Central Downtown Location: Located within the Back Bay Station Garage, the ease of access via major transit lines (MBTA, Amtrak) and proximity to major city landmarks like Copley Square and Newbury Street is highly convenient for renters.
• Accessibility Commitment: The provision of both a wheelchair accessible entrance and a wheelchair accessible parking lot ensures that all customers, including those with reduced mobility, can access the services easily.
• Large Corporate Fleet and Loyalty Program: Being part of a major national brand provides access to a large, standardized fleet of modern vehicles. However, it is important to note that some specialized loyalty benefits, like Avis Preferred "skip-the-line" services, have been reported by customers as being inconsistent or unavailable at this specific downtown location due to its co-location with Budget rentals. Renters should confirm this status before relying on preferred services.
• Comprehensive Payment Options: The acceptance of major credit cards, debit cards, and NFC mobile payments offers flexibility and ease of transaction for a wide array of customers.

For reservations, inquiries about fleet availability, or questions regarding specific payment or policy details, customers can contact the Boston Back Bay Avis office directly.

Address: 100 Clarendon St, Boston, MA 02116, USA

Phone: (617) 534-1404

Mobile Phone: +1 617-534-1404

The primary reason to choose Avis Car Rental at 100 Clarendon St in Boston’s Back Bay is its unbeatable downtown accessibility. For anyone arriving by train or needing a vehicle right in the city center, this location saves valuable time and avoids the cost and effort of traveling out to Logan International Airport for a rental. The range of vehicles—from small cars ideal for Mass Pike travel to large passenger vans—ensures that nearly every travel contingency is covered. Moreover, the clear financial benefit of an active military discount is a strong incentive for qualifying residents and visitors in the Massachusetts community.

However, potential renters, especially those who frequently use the brand's loyalty programs, should be aware of reported service limitations. The shared space with Budget and the potential lack of dedicated Avis Preferred services mean customers should anticipate potential wait times and plan accordingly. Furthermore, meticulous attention to the branch's operating hours is crucial, as documented customer feedback indicates a strict adherence to the posted 6:00 PM weekday and 5:00 PM weekend closing times, which can lead to complications with return documentation if not respected. To ensure the best experience, local users are advised to call ahead to confirm operational policies, especially for after-hours returns or when utilizing loyalty status, and always document the return process thoroughly, including fuel levels and the final time of key drop-off. Despite some operational quirks inherent to an urban garage location, the convenience, fleet selection, and special discounts make this Avis branch a valuable choice for many in the Boston area. The availability of accessible features further solidifies its role as a key local service provider.

Avis Car Rental

100 Clarendon St, Boston, MA 02116, USA