Hertz Car Rental - Oneonta - State Highway 28 Introduce
For residents, students, and visitors traveling through the scenic Susquehanna River Valley in Upstate New York, the Hertz Car Rental location on State Highway 28 in Oneonta is a trusted resource for all vehicle needs. Hertz is a globally recognized brand synonymous with quality and reliability, and this local branch upholds that reputation by providing a wide selection of well-maintained vehicles, complemented by professional and efficient customer service.
Whether you are a New York local needing a replacement car while yours is in the shop, a parent visiting students at SUNY Oneonta or Hartwick College, or a traveler exploring the cultural heritage of nearby Cooperstown, this Oneonta location ensures you have the right set of wheels for your journey. Being a dedicated Home Location Express (HLE) means this branch is focused on serving the immediate community, making the pickup and drop-off process simpler and more convenient than typical airport locations.
The local team is equipped to handle diverse rental requirements, from quick, fuel-efficient economy cars for short errands to larger SUVs and essential Cargo Van Rentals for moving or business logistics within the greater Otsego County area. With a strong emphasis on customer experience, as evidenced by positive customer feedback regarding quick swaps and clean, essentially new vehicles, this Hertz office aims to be the top choice for mobility solutions in the region.
The Hertz Car Rental location in Oneonta is strategically positioned to offer maximum accessibility to the local New York community.
- Primary Address: 762 NY-28, Oneonta, NY 13820, USA.
This address on State Highway 28 places the branch in a prominent and easily reachable spot just off the main arterial road connecting Oneonta with other key towns in the region, including Cooperstown to the north. Its proximity to major local attractions like the Cooperstown All Star Village, the Southside Mall, and the academic campuses makes it a convenient stop for all your transportation needs.
Hertz has prioritized making its services available to all New York patrons by providing specific accessibility features at this local branch.
- Accessibility Features:
- Wheelchair accessible entrance.
- Wheelchair accessible parking lot.
These features ensure that every customer, regardless of mobility requirements, can comfortably access the onsite services for vehicle pickup and return. The location is set up for "Onsite services," meaning customers conduct all necessary paperwork, payment processing, and key collection right at the physical location, ensuring a face-to-face, professional interaction.
The Hertz Oneonta - State Highway 28 location offers a comprehensive suite of car and truck rental services, catering to a wide array of local New York travel needs.
- Diverse Vehicle Categories: The fleet is continually updated and typically includes popular rental classes suitable for the varied driving conditions of Upstate New York:
- Economy and Compact Sedans (e.g., Chevrolet Spark or Ford Focus) for efficient, budget-friendly commuting.
- Medium and Full-Size Sedans (e.g., Mazda 3 or Chevrolet Malibu) for family and business comfort.
- SUVs (Small, Medium, and Large, such as the Nissan Rogue, Jeep Compass, or Nissan Pathfinder) which are essential for navigating potential snow and for road trips.
- Minivans and Passenger Vans for larger groups and family travel.
- Cargo Van Rental: This is a key offering for local businesses, students moving, or residents handling large hauls, providing necessary utility for short-term logistical needs.
- Flexible Payment Options: To accommodate all customers from the Oneonta region and beyond, the agency accepts a variety of modern payment methods:
- Credit cards.
- Debit cards (subject to specific rental policies and restrictions).
- NFC mobile payments.
- Rental Protection and Add-Ons: Customers can customize their rental with optional protection packages and amenities:
- Loss Damage Waiver (LDW) and Liability Insurance Supplement (LIS).
- Personal Accident Insurance (PAI) and Personal Effects Coverage (PEC).
- Hertz Gold Plus Rewards® membership for expedited service and earning points.
- Child Car Seats, GPS Navigation systems, and other travel essentials.
- Specialized Rental Programs: Catering to specific customer segments, the location can facilitate rentals under various programs, including government and military employee travel, as well as business-to-business corporate accounts.
The Hertz Oneonta location is noted for several distinguishing features that enhance the rental experience, particularly for the New York clientele.
- Active Military Discounts: A significant highlight is the availability of discounts for active military members. Hertz is committed to supporting servicemen and women by offering special rates and benefits, which is a valuable feature for military families and personnel in the New York area.
- High Standard of Vehicle Quality: Customer feedback consistently praises the cleanliness and newness of the rental cars, with vehicles often described as "essentially new." This commitment to a pristine, well-maintained fleet ensures a reliable and comfortable driving experience on the often-challenging roads of Upstate New York.
- Exceptional Local Service: The staff at this Oneonta branch is highlighted in customer reviews for being "pleasant, professional," and "helpful." The ability of the local team to quickly and efficiently resolve issues, such as a mid-rental flat tire swap, demonstrates a strong commitment to local, high-quality customer care.
- Debit Card and NFC Mobile Payment Acceptance: Providing flexibility in payment is a key convenience feature, allowing customers who may not wish to use a credit card, or who prefer mobile payment options, to complete their transaction easily.
- Essential Commercial Vehicle Offerings: The inclusion of Cargo Van Rentals in the local fleet acknowledges the practical, non-passenger transportation needs of the Oneonta community, setting it apart from locations that offer only standard cars.
To make a reservation, inquire about a vehicle class, or confirm rental policies, New York customers can reach the Hertz Oneonta location directly using the following information:
- Primary Address: 762 NY-28, Oneonta, NY 13820, USA.
- Phone Number: (607) 433-8755.
- Mobile Phone Number: +1 607-433-8755.
Customers planning a visit are advised to contact the local branch to verify current business hours, as Home Location Express branches often have different operating schedules than major airport facilities, particularly on weekends.
Hertz Car Rental on State Highway 28 in Oneonta is worth choosing for New York users due to its ideal combination of premium brand reliability and a genuinely dedicated local service model. Unlike renting at a massive, impersonal airport terminal, this local HLE office provides the trusted quality of the Hertz fleet—clean, new, and reliable vehicles—alongside the personal touch of a professional local team. The documented positive experiences of customers highlight the staff’s commitment to making the rental process quick, easy, and hassle-free, which is invaluable when dealing with travel disruptions or unexpected vehicle needs.
For specific segments of the New York population, the value proposition is particularly strong. Active military personnel benefit from dedicated discounts, while local businesses and residents undertaking moves or renovations gain access to the essential, hard-to-find Cargo Van rentals. Furthermore, the accessible location on NY-28, accommodating payment methods like debit cards and NFC, and providing wheelchair accessibility, positions this Hertz branch as a thoughtful, reliable, and convenient full-service car rental agency in the heart of Upstate New York.
Hertz Car Rental - Oneonta - State Highway 28 Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Oneonta - State Highway 28 Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Hertz Car Rental - Oneonta - State Highway 28 Photos






Hertz Car Rental - Oneonta - State Highway 28 Location
Hertz Car Rental - Oneonta - State Highway 28
762 NY-28, Oneonta, NY 13820, USA
Hertz Car Rental - Oneonta - State Highway 28 Reviews
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★ 5★ 4★ 3★ 2★ 1It was a great experience. Easy pick up car was clean inside and out. It was also an easy drop off we filled it with gas vacuumed it out and washed the outside and they were thankful we brought it back so clean. The ladies were pleasant professional and made the process quick and easy.
August 30 · Carlene KirkGreat experience at this Hertz location. I rented a car in Albany and it proceeded to have a flat tire. I called the Hertz in Oneonta as I was nearby. Margarita was friendly and helpful and had my car swapped out right away. The second car was clean and was essentially new. Highly recommend and I would rent from here again. Thank you Margarita!
August 02 · Michael ShayI prepaid for. A rental. When u went to pick it up, they did a credit check and denied me. When I tried to get a refund for rental not received. They refused to help me. Iv disputed thru my bank. DON'T TRUST THIS CONPANY. THEY ARE SHADY. CHARGING PEOPLE AND NOT DELIVERING A PRODUCT!
September 02 · Andrea ShecterDo NOT use them if you need them for an insurance rental- they lied and said they lost my return receipt and took an additional $155 from me … the manager was very rude about the whole situation. Do not return a vehicle unless they are open or they will charge you extra. Use enterprise down the road- great customer service there!
April 27 · Sarah CookseyVery good and friendly people to work with ! My car reserved was ready to go and nice and clean. I would definitely use them again for my next car rental !
June 30 · Cheryl Otero
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