Cruise Rides Introduce
For drivers and residents throughout the Illinois suburbs, having a dependable and flexible local car rental option is a game-changer. Cruise Rides, strategically located in Plainfield, IL, has quickly established itself as a vital resource for temporary transportation. Unlike larger, less flexible national chains, this local agency excels in providing immediate, high-quality vehicle access with a focus on personalized, outstanding customer service. Their approach is simple: ensure the car is clean, ready to go, and the staff is knowledgeable enough to make the entire rental process seamless.
Cruise Rides has garnered a strong reputation, particularly for its ability to accommodate last-minute bookings and cater to the specific needs of the modern driver. One grateful customer noted that when they "could not find any car rentals last minute at the big chain companies," the staff at Cruise Rides were "amazing at accommodating" them. This willingness to go the extra mile and provide solutions when others cannot is a core reason why local Illinois users consistently recommend their services.
This agency is recognized as a dedicated Car Rental Agency, but it offers a crucial specialization: providing vehicles for the ride share and gig economy. For those working for platforms like Uber or Lyft in the Joliet and Chicagoland area, having a reliable and well-maintained vehicle is essential to their livelihood. Cruise Rides understands this niche need, offering specific rental vehicles to ensure ride share drivers are back on the road earning quickly. The team’s professionalism and expertise in setting up customers with the right "ride share vehicle" is a significant promotional highlight of their service.
The core philosophy driving the Cruise Rides team is simple: a professional, informed associate should deliver a clean, reliable car. Customers appreciate the high standard of care and preparation applied to every rental, which translates into peace of mind for their journey, whether it’s a quick local errand or a shift spent driving for a ride share service.
Positioned in the Plainfield business park near major local and regional thoroughfares, customers can quickly reach their destination on local roads or access nearby Interstate 55 for longer Illinois journeys.
- Address: 12425 Rhea Dr Suite E, Plainfield, IL 60585, USA
- Focus on Local Needs: Being situated in Plainfield ensures that the team is focused solely on the demands of local residents, insurance replacement customers, and local business travelers, rather than just transient airport traffic.
- Ease of Access: The location on Rhea Drive is practical for swift pick-ups, often noted as a significant advantage by customers who are in a time crunch or relying on a rental vehicle due to an emergency.
- Standard and Specialty Car Rental: Provision of general-purpose vehicles for short-term and extended personal or business rentals.
- Ride Share Vehicle Rentals: A key specialization is providing approved and ready vehicles for drivers working with major ride share companies, offering a crucial service to the local gig economy workforce.
- Last-Minute & Emergency Bookings: Known for their ability to be flexible and accommodate same-day or urgent rental needs, a critical service when larger chains have no inventory.
- Knowledgeable Staff Consultation: Associates are trained to be "very knowledgeable and professional," helping customers select the exact vehicle—like a ride share model—that meets their specific requirements and industry standards.
- Vehicle Readiness: A core commitment is ensuring every car is meticulously cleaned and fully ready for immediate departure upon the customer's arrival, eliminating frustrating delays.
- Outstanding Customer Service: The highest praised feature, where staff members are consistently described as "amazing," "knowledgeable," and "professional," leading to positive interactions that distinguish them from impersonal competitors.
- Reliability in a Pinch: Cruise Rides has positioned itself as the reliable alternative, successfully accommodating customers when they are unable to secure rentals from large, conventional agencies, proving their inventory management and commitment to service.
- Focus on Vehicle Cleanliness and Quality: The assurance that the "car was clean and ready to go" is a foundational promise that improves the overall rental experience and traveler comfort.
- Specialization in Ride Share: Their specific focus on furnishing quality ride share vehicles addresses a growing demand in the Will County area, making them a preferred partner for local entrepreneurs in the transportation sector.
- Community-Oriented Approach: As a local Plainfield business, they foster a personalized, welcoming atmosphere that encourages repeat business and word-of-mouth referrals from satisfied Illinois drivers.
- Address: 12425 Rhea Dr Suite E, Plainfield, IL 60585, USA
- Phone (Local): (815) 846-5027
- Phone (Mobile/Text): +1 815-846-5027
They are a vital lifeline for those with urgent or unexpected rental needs, demonstrated by their ability to accommodate customers who were left stranded by larger companies. Furthermore, for the entrepreneurial spirit of Illinois's gig workers, their expertise in providing and preparing specialized ride share vehicles is an invaluable service. This focus means the vehicle you rent is not just transportation—it is a tool ready for the job, backed by a team of "very knowledgeable" professionals. When you need a reliable, clean, and ready-to-go vehicle with a team that offers truly "outstanding customer service," Cruise Rides is the local Plainfield resource that delivers. Their success is built entirely on the positive experiences of local drivers who are totally confident in their service and "definitely recommend" them.
Cruise Rides Photos
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Cruise Rides Reviews
Outstanding customer service, car was clean and ready to go when I showed up. The associate I was working with was very knowledgeable and professional, they set me up with a ride share vehicle. Totally remind their services!!!
November 14 · Willy BI could not find any car rentals last minute at the big chain companies but the staff was amazing at accommodating me. Definitely recommend!
December 12 · JJ StoresThey don't exist at this address, no one knows about them, it was a waste of time coming here
September 15 · Thomas Jefferson
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