Enterprise Rent-A-Car Introduce
The Enterprise Rent-A-Car location at 4114 Covington Highway in Decatur, GA, serves as a vital neighborhood hub for vehicle rentals in the Eastern Metro Atlanta area, including Decatur, Stone Mountain, and surrounding DeKalb County communities. As a well-established brand in the Georgia market, this branch is known for providing convenient solutions for both everyday and specialized transportation needs. This facility specializes as a dual-purpose agency: a standard Car Rental Agency and a dedicated Van Rental Agency.
The primary focus of a neighborhood branch like this is to offer rental services to local residents whose personal vehicle may be in the shop for repairs, who require a vehicle for a local leisure trip, or who need a commercial van or truck for business or moving purposes. For many Georgians, Enterprise is synonymous with the "replacement rental" that keeps life moving forward seamlessly. However, as customer reviews suggest, while the staff (like Raven, Tiara, and Josh) often excels in friendly service and a smooth rental process, high demand and local inventory limitations can occasionally create challenges, particularly for specific vehicle types like large SUVs. Potential customers are always advised to book well in advance and confirm their vehicle closer to the reservation date, particularly for high-demand rentals.
This location is built on the core Enterprise principle of delivering personalized service within the local community, emphasizing onsite interactions and accessibility for all customers.
Located directly on Covington Highway in Decatur, this Enterprise branch is situated in a high-traffic, easily accessible commercial area. Its location makes it a convenient option for residents and businesses across the Decatur and Lithonia regions of Georgia. The Covington Highway corridor provides straightforward access to I-285, making it simple for customers to quickly reach destinations throughout Atlanta's perimeter.
The specific address for the location is:
4114 Covington Hwy, Decatur, GA 30032, USA
As a neighborhood branch, its typical operating hours are structured around the local business day, providing long weekday hours and limited Saturday availability for pick-ups and returns.
- Monday - Friday: Typically open from 8:00 AM to 6:00 PM.
- Saturday: Limited hours, often 9:00 AM to 12:00 PM or 2:00 PM.
- Sunday: Typically Closed.
In terms of physical access and service options, the facility is designed to accommodate every customer:
- Onsite Services: All rental, return, and payment processes are handled directly at the branch location.
- Wheelchair Accessible Entrance: Ensures easy and comfortable entry for all customers, adhering to accessibility standards.
- Wheelchair Accessible Parking Lot: Designated spaces are provided for convenience and compliance.
- After-Hours Returns: While this specific branch may not offer a true after-hours drop-off service, some neighborhood locations do allow a key drop-off option for returns outside of business hours. Customers should confirm the exact process with the local staff to understand their liability until the vehicle is inspected on the next business day.
The Enterprise branch on Covington Highway provides a full range of rental options to meet the diverse needs of the Decatur and greater Atlanta community.
- Car Rental Services: A full spectrum of modern, well-maintained vehicles is available, generally including:
- Economy, Compact, and Midsize Cars for efficient commuting and budget travel.
- Full-Size and Premium Sedans for comfort and executive-level needs.
- SUVs (Small, Standard, and Large) ideal for family travel, weekend trips, and navigating Georgia roads.
- Van Rental Agency Services: Dedicated vehicles for group travel, commercial use, and large cargo needs, such as:
- Minivans (often 7-passenger capacity).
- Passenger Vans (e.g., 12-passenger or 15-passenger vans).
- Cargo Vans and Small Moving Trucks (often fulfilled via Enterprise Truck Rental, which is an associated service).
- Replacement Rentals: A core service for customers whose personal vehicles are undergoing collision repair or maintenance, often working directly with insurance companies and local auto body shops.
- Long-Term Rentals and Subscription Services: Options for extended rental periods, ideal for temporary assignments, short-term work contracts, or long-term vehicle needs without the commitment of leasing or purchasing.
Beyond the standard vehicle fleet, the Decatur Enterprise branch offers several features that enhance the customer experience and provide value to specific community members.
- Active Military Discounts: Enterprise offers special rental rates and discounts for active-duty military members, veterans, and government employees for both official and leisure travel. This is a significant highlight that demonstrates the company's commitment to supporting those who serve in Georgia.
- Flexible Payment Acceptance: This location makes renting accessible by accepting multiple forms of payment:
- Major Credit Cards (Accepted for all rentals).
- Debit Cards (Accepted for deposits and final payment, though specific policies regarding address verification, local residency, and required documentation may apply, especially for non-airport locations).
- NFC Mobile Payments (Allows for quick and secure transactions via services like Apple Pay or Google Pay, enhancing customer speed at the counter).
- Commitment to Customer Service: Customer feedback highlights a strong commitment to friendly, engaging service from local staff members, striving to make the rental experience "smooth and easy." This dedication to a personal touch is a hallmark of the Enterprise neighborhood model.
- Roadside Assistance: Standard rentals generally include basic roadside assistance coverage, with options for enhanced protection plans to cover issues like flat tires, lock-outs, or fuel delivery.
For Georgians needing to make a new reservation, modify an existing booking, or inquire about vehicle availability at this specific Decatur location, the following contact information should be used.
Address: 4114 Covington Hwy, Decatur, GA 30032, USA
Phone: (404) 267-1046
Mobile Phone: +1 404-267-1046
Customers are encouraged to call during posted business hours, especially if coordinating a ride or if they have questions about vehicle availability or local rental policies.
For residents in the Decatur and Eastern DeKalb County region of Georgia, choosing the Enterprise Rent-A-Car on Covington Highway is particularly valuable for its neighborhood convenience and commitment to service. The most compelling reasons to choose this location center on its dual function and accessible policies.
First, the Local Focus: For individuals needing a quick replacement rental due to a car accident or repair, this branch saves the hassle of driving into downtown Atlanta or to the busy airport. The onsite services model and proximity to residential areas make it a practical, time-saving option. The friendly staff is consistently noted in positive reviews, suggesting a strong local team culture that prioritizes the customer's immediate, stress-free needs—a crucial factor when dealing with an unexpected vehicle issue.
Second, the Fleet Versatility: The combination of being a dedicated Car Rental Agency and a Van Rental Agency is essential. Whether you need an economy car to save on gas for a week, a comfortable SUV for a trip up to the North Georgia mountains, or a full-size van to move furniture or transport a large local group, this location offers the necessary variety without requiring you to use multiple rental providers.
Third, Inclusive Policies and Discounts: The acceptance of both credit and debit cards, along with the option for quick NFC mobile payments, makes the transaction process smooth. Critically, the highlight of active military discounts is a significant financial benefit and a gesture of respect that can save eligible Georgians on their base rental rates for both personal and official trips.
While the location has faced challenges with high-demand vehicle inventory (a common issue across the entire rental industry), the recommended action—booking early and confirming—is sound advice. Ultimately, for those in the Decatur area seeking a reliable, local, and service-oriented rental experience, Enterprise on Covington Highway is a solid, community-connected choice.
Enterprise Rent-A-Car Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
4114 Covington Hwy, Decatur, GA 30032, USA
Enterprise Rent-A-Car Reviews
managerphoneteampickupemployeesthe futurenameinsurancechoosetiara
★ 5★ 4★ 3★ 2★ 1From the time I walked in, I was greeted so nicely. The whole experience was smooth and easy. Raven and Tiara were awesome to work with and made everything stress-free. Josh’s customer service over the phone was also very helpful and friendly. Great customer service all around! I’d definitely use their services again if I ever need a rental. Sorry ladies, we didn’t win the big money this time—maybe next time around 😁.
September 20 · Dahlia HenryABSOLUTELY AWFUL! Had a reservation for a large SUV at this location since September 2nd, went into the location to confirm my reservation 2 days prior then 2 hours prior to pickup, they called & said they would not have the vehicle for me. UNBELIEVEABLE. The gentleman who I spoke with said I COULD CALL other locations to see if they had the vehicle I needed. NOOO YOU should call the other locations to find me the vehicle. Terrible customer service!! Went up to the location & spoke with Tiana. Said the vehicle they had for me conveniently had a recall so they couldn't let me rent it. Called Corporate. The rep I spoke with escalated my reservation to the Regional Manager & said they are SUPPOSED to call other locations to try & find the customer the vehicle. TRUST ME DECATUR! Save your time, money & patience & book with an Enterprise not in this area.
October 17 · B MasonThe young man that assisted me during my process was just wonderful. He was knowledgeable, courteous and efficient with my process. He was professional the entire check in, humorous and had great positive energy.
October 08 · Marian SmithMy recent experience with Enterprise was excellent, thanks to Josh’s exceptional customer service. When I arrived, only minivans were available due to limited holiday inventory, which wasn’t my first choice. Despite this, Josh went above and beyond to assist. He checked their inventory, contacted nearby locations, and explored every possible solution to find alternatives for me.Although I ultimately rented the minivan, Josh’s transparency, professionalism, and genuine care turned a potentially frustrating experience into a positive one. His dedication and willingness to help left a lasting impression. Enterprise is fortunate to have someone like Josh on their team—thank you!
November 28 · Raven MillerI rented a car online and had a very smooth & positive experience for both pick up & drop off of the vehicle. The staff was super friendly and helpful. There wasn't a long wait, especially after checking in online before arriving. I rented a compact car, Nissan Sentra and it was very clean and drove smoothly.I was very happy to have chosen this location to rent from.
May 19 · Janelle R.
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