Enterprise Rent-A-Car

- 11809 Ocean Gateway Unit 1, Ocean City, MD 21842

For those living in, working near, or traveling to Ocean City, Maryland, the Enterprise Rent-A-Car branch located on Ocean Gateway provides an essential and conveniently located service. This non-airport location is tailored specifically to serve the needs of local Eastern Shore residents and vacationers who require reliable transportation, whether it is a comfortable sedan for a week at the beach, a dependable vehicle for insurance replacement, or a spacious van for a group outing. Known globally for its quality fleet, this local branch stands out due to its personalized, exceptional customer service.

An important distinction of this particular Enterprise location is its identity as a women-owned business, demonstrating a commitment to diverse business leadership right here in Maryland. Furthermore, the commitment to the community is reflected in its customer-first approach. Many patrons have highlighted individual staff members, such as Keyarla, whose "nice and accommodating" nature has elevated the rental experience. One customer's experience included not just a great vehicle—which even featured soothing 'nature sounds'—but also a ride back home, an example of going the extra mile that resulted in the customer's "best experience with Enterprise." This focus on genuine, personal care and friendly assistance ensures that whether you’re a nervous first-time renter or a seasoned traveler, your car or van rental process will be smooth and enjoyable.

Location and Accessibility: Your Convenient Eastern Shore Access Point

The Enterprise Rent-A-Car branch is situated at 11809 Ocean Gateway Unit 1, Ocean City, MD 21842, USA. Positioned directly on Ocean Gateway, which is Route 50, the location offers excellent accessibility for anyone arriving in Ocean City or traveling between Salisbury and the coast. This centralized spot makes it a practical choice for locals in Berlin, West Ocean City, and visitors staying throughout the area.

The hours of operation are designed to maximize convenience for both business and leisure customers:

• Monday – Friday: 8:00 AM – 6:00 PM
• Saturday: 9:00 AM – 2:00 PM
• Sunday: The office is closed on Sundays.

For all customers, the facility ensures comfortable access. The location features both a wheelchair accessible entrance and a dedicated wheelchair accessible parking lot, demonstrating a commitment to serving all members of the Maryland community and beyond. Given its non-airport status, the branch is generally less hectic than airport rental counters, making for a quicker and more personal pick-up process.

Services Offered: Meeting All Your Local and Travel Needs

As a full-service car and van rental agency, the Ocean City Enterprise provides comprehensive transportation solutions for every scenario:

• Broad Vehicle Fleet: Offering a full spectrum of vehicles, including compact and economy cars for cost-effective local travel, mid-size and full-size sedans, and a great selection of SUVs (like Compact and Mid-Size SUVs) for families and cargo needs. Specialty vehicles, such as Standard-Size Convertibles and Jeep Wranglers for beach cruising, are often available during the season.
• Van Rental Agency Services: Specializing in van rentals, including minivans and larger passenger vans (such as 12- and 15-passenger vans), which are crucial for large group trips, sports teams, or multi-family vacations along the Maryland coast.
• Free Local Pick-Up and Drop-Off: A significant customer perk is the famous Enterprise promise of a complimentary local pick-up service, where the staff can pick up the renter from a nearby home, hotel, or repair shop during business hours and drive them back to the office to complete the paperwork. As noted in customer reviews, this service is often executed with exceptional kindness.
• Insurance Replacement: Seamless coordination with major insurance companies to provide quick and reliable replacement rentals for customers whose personal vehicles are undergoing maintenance or repairs.
• One-Way Rentals: Allowing flexibility for customers traveling out of the Eastern Shore area to drop off their rental at another Enterprise location nationwide (availability should be confirmed at booking).

Features / Highlights: Focusing on People, Pricing, and Accessibility

The unique attributes of this Ocean City branch are focused on creating a welcoming and hassle-free experience for its diverse clientele:

• Designated as Women-Owned: This distinction highlights the local branch's commitment to diversity and community leadership within the Maryland business environment.
• Active Military Discounts: The branch proudly offers discounts for active military personnel and veterans. While policies vary, Enterprise typically provides a 5% discount off base rates for Government Leisure Travel, and personnel are encouraged to inquire directly or use official travel rates for business to ensure the best pricing.
• Full Accessibility: The facility is fully equipped with a wheelchair accessible entrance and wheelchair accessible parking lot, ensuring a simple, convenient experience for all customers.
• Payment Versatility: Customers have flexible payment options, as the branch accepts major Credit Cards, Debit Cards (subject to local policies and deposit requirements), and modern NFC Mobile Payments.
• Proven Reliability: In an industry where "no car" reviews can be a concern, this branch has demonstrated reliability. One customer confirmed, "They had my car ready to go, on schedule," putting to rest any booking worries and highlighting their commitment to confirmed reservations.

Contact Information: Direct Line to the Ocean City Team

For all reservation inquiries, scheduling a local pick-up, or general questions about vehicle availability on the Eastern Shore, please use the following contact information for the Ocean City location:

Address: 11809 Ocean Gateway Unit 1, Ocean City, MD 21842, USA
Phone: (410) 213-0886
Mobile Phone (Direct Line): +1 410-213-0886

Customers are advised to call during business hours to coordinate their complimentary local pick-up service, a unique and valuable benefit provided by the staff.

What is Worth Choosing Enterprise Rent-A-Car in Ocean City

Choosing Enterprise Rent-A-Car on Ocean Gateway is a decision to prioritize reliable service, community values, and exceptional staff. For Maryland residents, the knowledge that this is a women-owned business that actively supports the military community through discounts adds significant value. Furthermore, the commitment to accessibility ensures that this location is truly welcoming to everyone.

Most compelling, however, is the demonstrated track record of going above and beyond for the customer. Positive reviews confirm that the staff, epitomized by individuals like Keyarla, are willing to provide personal gestures, such as a ride home, that turn a routine rental into a memorable, positive experience. This is especially reassuring in a busy tourist area like Ocean City where efficiency and kindness can make or break a trip. By booking here, customers can be confident that their pre-booked car will be ready and that their interaction with the rental team will be "helpful and friendly," making it the top choice for vehicle and van rentals on the Eastern Shore. The convenience of a wide selection, including vans and specialty vehicles, combined with accessible, friendly, and reliable service, solidifies this Enterprise branch as a key asset to the local Maryland transportation landscape.

Enterprise Rent-A-Car

11809 Ocean Gateway Unit 1, Ocean City, MD 21842, USA