Enterprise Rent-A-Car Introduce
For residents and travelers across Maryland's Eastern Shore, having a reliable and flexible transportation option is essential, whether you're navigating the local routes of Wicomico County or heading out to the beaches of Ocean City. Enterprise Rent-A-Car, located at 1001 S Salisbury Blvd in Salisbury, MD, serves as a crucial hub for all personal and business car rental needs. This branch provides the robust fleet and trusted national network of the Enterprise brand, combined with a commitment to local, personalized service that Marylanders appreciate.
The office is distinguished by its designation as a women-owned business, demonstrating strong local leadership and a dedication to community representation. This is more than just a car rental location; it’s an active part of the Salisbury business community, focused on delivering quality vehicles and outstanding customer interactions.
The commitment to service excellence is often reflected in customer feedback. While potential renters should always be aware that reservation errors and inventory shortages can occasionally occur at any high-demand location—as one customer noted regarding a pre-booked vehicle not being available, requiring careful coordination—the quality of the staff often turns the experience around. The branch features employees like Addy, who, according to a glowing review, goes "above and beyond" to provide personal, easy-to-reach, and polite service. This level of dedication shows that the team strives to uphold a high standard of care, ensuring that most interactions are positive, efficient, and professionally handled from start to finish.
Introduction / Overview
The Enterprise Rent-A-Car branch on South Salisbury Boulevard is a primary resource for mobility solutions in Salisbury and the surrounding areas. As both a Car Rental Agency and a Van Rental Agency, it is perfectly positioned to serve the diverse needs of the Maryland Eastern Shore populace. The fleet is designed to accommodate nearly every travel requirement, ranging from economical compact cars ideal for city driving or fuel-efficient commuting, to spacious SUVs and comfortable minivans for family vacations, and large passenger vans perfect for group events or transporting teams for Salisbury University activities. Business and commercial renters can also find appropriate vehicles, including standard pickup trucks, which are highly useful in this region.
Whether a customer requires a long-term rental due to a vehicle repair, a short-term vehicle for a weekend getaway, or a special-purpose van for moving or a group outing, this Enterprise location aims to have a well-maintained, clean, and modern vehicle ready to go. The process is supported by staff who are trained to be friendly, responsive, and easy to work with, striving to provide a seamless rental experience even when managing high demand.
Location and Accessibility
The Salisbury location is centrally situated for maximum convenience for Wicomico County residents. It is easily accessible via major local roadways and offers specific features to ensure a comfortable visit for all customers:
- Address: 1001 S Salisbury Blvd, Salisbury, MD 21801, USA
This placement on South Salisbury Boulevard, a key thoroughfare, connects it effortlessly to both the city center and routes leading out of Salisbury, such as those toward the coast or up the Delmarva Peninsula. The branch operates during standard business hours throughout the week, with modified hours on Saturdays. Customers are advised to call ahead to confirm the exact schedule for their pickup or drop-off day.
Crucially, the facility is committed to full inclusivity:
- Wheelchair Accessible Entrance: Ensures smooth and unhindered entry into the rental office for all patrons.
- Wheelchair Accessible Parking Lot: Dedicated, properly marked parking spaces are available near the entrance, allowing for easy transfer and access to the building.
Services Offered
The core offerings at the Enterprise Rent-A-Car Salisbury branch are comprehensive, tailored to address the typical needs of the local Maryland community:
- Extensive Car Rental Fleet: Access to a wide selection of vehicles, including compacts, economy cars, intermediate sedans, full-size cars, SUVs (standard and premium), minivans, and specialized passenger vans.
- Insurance Replacement Rentals: Specialized service for individuals needing a temporary vehicle following an accident, including direct billing and coordination with insurance companies and local body shops.
- Local Pick-Up Service: An incredibly convenient service for Salisbury residents, where a staff member will pick up the renter (within a reasonable radius) and bring them to the branch to complete the rental paperwork.
- Commercial and Corporate Vehicle Rental: Custom rental programs and rates available for local businesses requiring vehicles for short-term projects or long-term operational needs.
- Flexible Payment Options: The acceptance of Credit Cards, Debit Cards, and NFC Mobile Payments ensures a transaction process that is adaptable to the customer's preference.
Features / Highlights
This local Maryland branch distinguishes itself with several customer-focused highlights and business commitments:
- Identifies as Women-Owned: This status highlights diversity in local ownership and leadership, reinforcing the branch’s commitment to community values and entrepreneurial spirit within the Eastern Shore region.
- Active Military Discounts: In recognition of the many military members and families in Maryland, the branch offers special discounted rates for active military personnel and veterans for their personal travel needs.
- Exceptional Personalized Service: As evidenced by customer reviews, the branch is known for having staff who are willing to go "above and beyond," offering responsive and professional assistance, which is particularly valuable when dealing with stressful situations like vehicle breakdown or repair.
- Commitment to Accessibility: The provision of a Wheelchair Accessible Entrance and Wheelchair Accessible Parking Lot ensures that the facility is welcoming and easy to use for all members of the community.
- Technological Payment Convenience: Allowing customers to use NFC Mobile Payments (such as Apple Pay or Google Pay) streamlines the checkout and return process, saving valuable time.
Contact Information
To secure a reservation, inquire about fleet availability, or confirm the details of your rental, please use the following contact information:
- Address: 1001 S Salisbury Blvd, Salisbury, MD 21801, USA
- Phone (Local): (410) 677-0339
- Mobile Phone: +1 410-677-0339
What is Worth Choosing
When selecting a car rental service in Salisbury, Maryland, the Enterprise branch on S Salisbury Blvd presents a compelling choice based on its dual commitment to corporate excellence and local customer care. For Maryland users, the primary reasons to choose this location center on reliability and the quality of human interaction.
While industry-wide issues like reservation hiccups can occur, the true value of this branch lies in its responsive staff. The positive experience shared by a customer highlighting an employee who was "Super easy to get ahold of and never rude" speaks volumes about the consistency of their service standard. This level of personal attention is crucial, especially for locals needing a rental quickly after an unexpected event.
Furthermore, supporting a locally focused, women-owned business that also honors the military community with specific discounts aligns with the values of many Maryland residents. The provision of a diverse fleet, comprehensive insurance replacement services, and accessibility features solidifies its position as a go-to car rental agency on the Eastern Shore. By choosing this location, you are opting for a large network's resources backed by dedicated, friendly, and solution-oriented local service.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1001 S Salisbury Blvd, Salisbury, MD 21801, USA
Enterprise Rent-A-Car Reviews
costpayvancreditpickupshort staffedcheck incompactdebitmorning
★ 5★ 4★ 3★ 2★ 1Placed a reservation 48 hours in advance. Received all the emails to confirm the reservation and check in (errors involved, sign #1). Only to get to the establishment and there are 0 rentals available. Curious; Why have the reservations as an option, if youre not going to fully reserve the vehicle and continue to rent to the highest bidder?Never seen this kind of inconsideration in businesses who make options available and don't honor them. Hoping the escalation department can turn this experience around.Be careful out here!
October 03 · Shanell StewartI have used Enterprise and other car rental companies in the past, and I have to say Addy is amazing at the S. Salisbury location. She went above and beyond from the first time I spoke with her, to when I dropped the vehicle off. Super easy to get ahold of and never rude!!I didn't get to interact with anyone else, as Addy seemed to always be holding the place down on her own.10/10 for sure.
June 21 · Lauren HermistonEnterprise always have great vehicles to choose from, whatever your taste. Customer service is top notch! Whether you need a rental for vacation, unfortunate accident or just because...you will never be disappointed with Enterprise!! Im certainly a satisfied customer 😀
July 20 · Karen JonesFairly good customer service, could've offered more direction for overall process. Better price & discount for longer rentals. Decent car, no penalty or need to vacuum the crumbs & small debris on the floor was a relief.
May 14 · Ash OrleaMohammed at the South Salisbury location is the reason I will be using Enterprise for our future car rental needs. He went above and beyond to get us a car for the weekend when everyone else was all booked. Even he was currently out of vehicles but he came thru at the last minute and stayed past closing to get us taken care of.Thanks again Mohammed
September 12 · Kim Jones
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