Enterprise Rent-A-Car

- 1627 Freeway Dr., Reidsville, NC 27320

For residents and visitors in the beautiful Piedmont Triad region of North Carolina, having access to reliable, convenient, and locally-focused vehicle rental is essential. Enterprise Rent-A-Car in Reidsville, located right on Freeway Drive, is a key neighborhood branch dedicated to serving the local community's transportation needs. This location offers more than just a standard rental service; it provides a comprehensive solution for those needing a replacement vehicle, a comfortable ride for a North Carolina road trip, or a van for group travel or small-scale moving projects.

As a branch that proudly identifies as a women-owned business, this Enterprise location upholds a strong commitment to professional service and customer satisfaction. They specialize in the "home city" market, meaning they are perfectly positioned to assist local North Carolinians whose personal vehicles are in the shop, offering streamlined coordination with insurance providers and body shops. While the experience of waiting for a reserved vehicle can sometimes be a challenge, as noted in customer feedback, the local team is highlighted for their impressive efforts in recovery and emotional intelligence, ensuring that every customer interaction is met with courtesy and a willingness to solve problems.

This article serves as your factual and friendly guide to understanding the full range of services, accessibility features, and customer-first commitment at your local Reidsville Enterprise Rent-A-Car.

For planning a reservation, checking on vehicle availability, or inquiring about specific rental policies, the Reidsville Enterprise team is available at the following contact points.

• Address: 1627 Freeway Dr., Reidsville, NC 27320, USA
• Phone: (336) 361-4044
• Mobile Phone: +1 336-361-4044

Please Note on Hours: Typical local Enterprise neighborhood branches operate during standard business hours, generally closing earlier on Saturdays and often remaining closed on Sundays. It is highly recommended to call the Reidsville branch directly to verify their current business hours, especially if you plan an early morning pickup or a late afternoon return. After-hours returns are typically facilitated by a secure drop box system, though customers are responsible for the vehicle until the office opens the next business day.

The Enterprise Rent-A-Car branch is ideally located at 1627 Freeway Drive, offering straightforward accessibility for residents of Reidsville and the surrounding Rockingham County area. Its position on a main artery provides quick access to major roadways, making it convenient for those traveling to or from nearby cities like Greensboro, Eden, or Danville, Virginia. This strategic neighborhood location is designed for easy in-and-out access, avoiding the often stressful congestion of large airport facilities.

Beyond convenient roadway access, the location is committed to ensuring a comfortable experience for all customers, with specific accessibility features provided at the facility.

• Wheelchair Accessible Entrance: The building is equipped with an entrance that accommodates all mobility needs, ensuring a smooth start to your rental experience.
• Wheelchair Accessible Parking Lot: Dedicated parking spots are available to facilitate easy transfer and access to the rental office.
• Safe Parking for Personal Vehicles: As highlighted by satisfied customers, the area is considered a safe and secure location to park a personal car for the duration of a weekend or longer-term rental.

The Reidsville Enterprise location provides a wide array of services, specializing in both passenger vehicle rentals and larger transportation solutions to meet the diverse demands of the North Carolina market.

• Car Rental Agency Services: Offering the full spectrum of passenger vehicles, including fuel-efficient compact and economy cars, mid-size and full-size sedans, standard and premium SUVs, and luxury vehicles for special occasions or business travel.
• Van Rental Agency Services: Providing various passenger vans (e.g., 7-passenger, 12-passenger, and 15-passenger) and cargo vans, which are perfect for group outings, church trips, university events, or light commercial hauling projects across North Carolina.
• Insurance and Dealership Replacement Rentals: Dedicated service to provide temporary transportation when a personal vehicle is undergoing repairs, often working directly with insurance adjusters and local repair shops to simplify the process for the customer.
• Local Customer Pick-Up Service: As a neighborhood branch, Enterprise is known for offering a complimentary pick-up service for local customers, helping you get to the branch to start your rental without hassle.
• One-Way Rentals: Allowing customers the flexibility to pick up a vehicle in Reidsville and drop it off at another Enterprise location nationwide, ideal for cross-state travel or moving.
• Flexible Payment Options: Accepting various forms of payment for deposits and final charges, including major credit cards, debit cards, and modern NFC mobile payment solutions.

What truly distinguishes this Enterprise branch are its specific operating characteristics and the recognized quality of its customer interactions, even in moments of operational challenge.

• Proudly Women-Owned: The location identifies as a women-owned business, which may contribute to a distinctive and highly professional operational style focused on detail and customer care.
• Active Military Discounts: Enterprise is proud to support the US military community, offering special discounted rates for both official government travel and personal leisure travel to active-duty personnel, retired employees, and veterans.
• Commitment to Customer Recovery: Despite the occasional operational difficulty, such as vehicle overbooking, customer feedback emphasizes the outstanding service recovery. Employees like Shane are noted for their "emotional maturity and outstanding customer service," offering solutions and demonstrating a real desire to make things right.
• Expedited Service for Prepared Customers: When a reservation is successfully prepared, the service is efficient and fast. As one reviewer noted, "Mitch made sure my rental was ready and I was out the door quickly," underscoring the team’s ability to provide a "wonderful experience."
• Enterprise Plus® Loyalty Program: Customers can enroll in this free program to earn points toward free rental days with no blackout dates, adding value to every trip you take across North Carolina or beyond.

For North Carolina residents in the Reidsville area, choosing Enterprise Rent-A-Car at 1627 Freeway Dr is a choice for a provider that prioritizes local convenience and genuine customer support. While the provided feedback does point to a known industry issue—the difficulty in guaranteeing vehicle availability precisely at reservation time—it is precisely the response to this challenge that makes this specific branch stand out. The fact that the staff, even during a delay, is described as "nice," "understanding," and actively seeking to "make the experience better" shows a strong, service-oriented culture.

It is worth choosing this branch for their high-quality recovery service and the professionalism of their team. They understand that vehicle rental is often a necessity, not a luxury, and they work diligently to mitigate stress. Furthermore, the availability of discounts for active military and veterans, the accessible facilities, and the unique dual offering of both passenger cars and vans make this location a central, full-service option for the community. You can rely on them not just for a clean, reliable vehicle, but for a team that is genuinely invested in providing the best possible outcome for your personal, business, or replacement rental needs.

Enterprise Rent-A-Car

1627 Freeway Dr., Reidsville, NC 27320, USA