Hertz Car Rental - Allentown - Lehigh Valley International Airport (ABE)

- 3311 Airport Rd, Allentown, PA 18109

For travelers arriving in or departing from the vibrant Lehigh Valley region of Pennsylvania, the availability of reliable, convenient, and high-quality transportation is paramount. The Hertz Car Rental location, situated directly at the Lehigh Valley International Airport (ABE) in Allentown, serves as a primary access point for both residents and visitors needing dependable mobility solutions. This on-site agency is equipped to handle the fast pace of airport arrivals and the demands of both business and leisure travel across Eastern Pennsylvania.

As part of the globally recognized Hertz brand, the Allentown ABE branch offers a vast selection of vehicles, ensuring that whether you need an economical car for short trips around the city or a spacious SUV for a family adventure through the Poconos, your needs are met. Beyond the fleet, the professionalism of the on-site staff is a crucial component of the service. While the nature of airport services can sometimes lead to complications—as highlighted by a very rare but severe customer experience involving a breakdown and third-party booking confusion—the local team is also known for moments of incredible service. Dedicated staff members have been praised for their flexibility, problem-solving, and willingness to assist customers even outside of regular operating hours, often leading to surprising upgrades and fostering strong brand loyalty among local Pennsylvania travelers.

The goal of this airport location is to streamline the rental process, especially for frequent renters, ensuring you spend less time at the counter and more time on the road exploring Pennsylvania's many destinations. The convenience of an in-terminal location and the corporate backing of Hertz's comprehensive policies, including roadside assistance and various member benefits, are designed to make your journey through the Lehigh Valley as smooth as possible.

The strategic placement of this Hertz branch inside the Lehigh Valley International Airport (ABE) makes it the most convenient option for air travelers. Located at 3311 Airport Rd, Allentown, PA 18109, USA, the rental counter and vehicle staging area are easily accessible immediately upon landing. This means no waiting for separate shuttles to off-site lots, allowing you to transition directly from your flight to your rental car.

For the convenience of all Pennsylvania customers, the location is designed with modern accessibility standards in mind. The facility features a Wheelchair accessible entrance, ensuring ease of access to the rental counter and administrative areas. Furthermore, dedicated Wheelchair accessible parking lot spaces are provided, simplifying the process of picking up or dropping off a vehicle for customers with mobility requirements. As an on-site airport location, the services are readily available during all operational hours, providing consistent support for travelers arriving at various times of the day and night. The drop-off process is also simplified, with clear instructions for parking the vehicle and placing the keys in a designated drop box for after-hours returns at the counter.

Hertz at ABE offers a full spectrum of car rental options to suit every type of traveler visiting or commuting within Pennsylvania, from the economy-minded to those seeking premium comfort. All service transactions are handled conveniently through Onsite services within the airport terminal.

• Diverse Car/Sedan Fleet: Ranging from economical Mini and Compact cars for maximum fuel efficiency, to Mid-size, Full-size, and Premium Sedans offering greater comfort and luggage space for longer drives across the state.
• SUV, Minivan, and 4x4 Rentals: A broad selection of SUVs (Small, Midsize, Standard, and Premium) perfect for family trips or navigating varied Pennsylvania road conditions, as well as minivans for large groups or extensive cargo.
• Specialty and Collection Vehicles: Access to Hertz's unique collections, which may include the Manager's Special (offering a free upgrade at a discounted rate), the Fun Collection (convertibles and specialty vehicles), and the Prestige Collection (luxury models), depending on local fleet availability.
• Hertz Gold Plus Rewards Expedited Service: Priority service for members, often including the ability to bypass the counter entirely with vehicles and keys ready for immediate pick-up, streamlining the arrival process.
• Optional Equipment Rental: The ability to add useful extras such as GPS navigation systems (like Hertz NeverLost®) and various child safety seats (infant, toddler, and booster) for a small daily fee.
• Refueling Options: Customers can choose between pre-purchasing a tank of fuel, having Hertz refuel the vehicle and paying a service charge, or returning the vehicle with a full tank to avoid additional refueling fees.
• Flexible Cross-Border Policy: For Pennsylvania travelers planning a wider East Coast trip, Hertz generally permits travel into Canada with their rental vehicles, though specific classes (like 12- or 15-passenger vans) may have restrictions.

The Hertz ABE location leverages the strength of the national brand while providing specific benefits and operational convenience that matter to local Pennsylvania users.

• Direct Airport Access: The counter is located directly in the terminal, eliminating the need for separate shuttle bus services, which is a major time-saver for busy travelers.
• Support for Active Military Personnel: The location proudly offers Active military discounts, a crucial benefit for service members traveling through the Lehigh Valley for duty or personal reasons.
• Digital Payment Convenience: Offering multiple modern payment methods, including major Credit cards, Debit cards (with specific restrictions for certain rentals), and fast, contact-less NFC mobile payments.
• Hertz Gold Plus Rewards Benefits: Members of this free loyalty program receive invaluable perks, such as expedited check-in, the ability to choose an alternate car through the Gold Choice® area (at certain locations), and sometimes complimentary upgrades.
• Enhanced Customer Service Commitment: While service challenges can occur, the team has demonstrated a genuine commitment to professionalism, as evidenced by staff members like 'Christine and Team' who were praised for exceptional, flexible support during late-hour arrivals and providing complimentary upgrades to loyal customers.
• 24/7 Emergency Roadside Assistance: Every rental comes with the security of 24-hour, 7-day-a-week roadside assistance, ensuring help is available anywhere in Pennsylvania in the event of a mechanical issue.

To ensure your travel plans are secured or to inquire about a specific vehicle class or policy, Pennsylvania customers can reach the Hertz team at the Lehigh Valley International Airport location directly:

Address: 3311 Airport Rd, Allentown, PA 18109, USA
Phone: (610) 264-4571
Mobile Phone: +1 610-264-4571
Service Type: Car rental agency (Onsite services at ABE Airport)

Operating hours for the counter are consistently long, typically 9:00 AM to 7:30 PM, seven days a week, making them highly accessible for the vast majority of flights arriving at ABE. It is always wise to include your flight details in your reservation, as the staff uses this information to track potential delays.

Choosing Hertz Car Rental at Lehigh Valley International Airport is a decision to prioritize convenience, speed, and access to a reliable, diverse fleet upon arrival in Pennsylvania. The ability to complete your transaction and drive away immediately from the terminal, avoiding extra shuttle transfers, is a significant advantage for both time-sensitive business travelers and families eager to start their vacation.

The location’s dedication to professional service, reflected in positive customer interactions and the proactive support offered to loyalty members, underpins the rental experience. While potential renters should always be aware of the importance of reading rental agreements fully, especially those booked through third-party sites, the on-the-ground team at ABE strives to manage the rental process with dedication. For a smooth, predictable start to your journey from Allentown into the Lehigh Valley and beyond, the Hertz location at ABE leverages its central airport location and extensive resources to provide a superior local car rental solution. They offer the necessary fleet variety, the essential accessibility features, and the high standard of service expected by travelers in the Commonwealth of Pennsylvania.

Hertz Car Rental - Allentown - Lehigh Valley International Airport (ABE)

3311 Airport Rd, Allentown, PA 18109, USA