Enterprise Rent-A-Car Introduce
For residents across Hazleton, Wilkes-Barre, and the surrounding communities in northeastern Pennsylvania, having immediate and reliable access to vehicle rental services is more than a convenience—it's often a necessity. Enterprise Rent-A-Car, situated strategically on PA-93 in Hazleton, serves this critical need by providing a broad fleet of vehicles, ranging from compact passenger cars to commercial-grade vans. This branch is deeply rooted in the local market, specializing in serving customers who need a temporary replacement vehicle, often known as the "home city" market. This includes those whose cars are in the shop for routine repairs, following a minor accident, or during the lengthy insurance claims process.
The Hazleton Enterprise location proudly identifies as a women-owned business, demonstrating a commitment to local entrepreneurship and diversity within the Pennsylvania economy. The team’s focus is consistently on high-quality service, a trait that resonates strongly with local customers. Reviews frequently highlight the “super friendly” and “knowledgeable” staff, noting that their commitment makes the rental process “smooth, professional, and pleasant.” For long-term customers, the consistency and efficiency, particularly from named individuals like Kayla Disabella, serve as a testament to the branch’s dedication to top-tier customer care, fostering loyalty that spans several years. This emphasis on the personal touch elevates the experience beyond a simple transaction.
Whether you require an economical sedan for a commute between Luzerne and Carbon counties, a rugged SUV for a weekend adventure in the nearby Poconos Mountains, or a specialized van for moving day, the Hazleton branch aims to have the right vehicle for the task. They uphold a commitment to making the rental process flexible and accessible, accepting multiple forms of payment, including major Credit cards, Debit cards, and the use of NFC mobile payments, catering to the varied preferences of the Pennsylvania consumer. Furthermore, they extend valuable savings through Active Military Discounts, recognizing the service of veterans and active personnel in the community.
The Enterprise Rent-A-Car facility is ideally located at 100 PA-93 in Hazleton, PA 18202. This address places the branch directly on a main route, offering superior access for drivers coming from I-80 or I-81, two major Pennsylvania interstates, making vehicle pickup and return extremely convenient.
Accessibility is paramount at this location, reflecting an understanding of diverse customer needs. Key provisions ensure a smooth experience for all:
- On-site Parking: Dedicated on-site parking allows customers to securely leave their personal vehicle while renting, a necessary convenience for local renters.
- Wheelchair Accessible Entrance: The entrance is specifically designed to accommodate all guests, ensuring easy access to the rental counter and facilities.
- Wheelchair Accessible Parking Lot: Clearly marked and designated parking spots are available close to the entrance for guests requiring specific accessibility features.
The branch maintains hours designed to accommodate a working schedule, generally operating from 8:00 AM to 6:00 PM on weekdays, with reduced hours on Saturday and Sunday. Crucially, for Pennsylvania drivers who may have early morning commitments or late returns, this location facilitates an After Hours Service. This policy allows customers to securely drop off the vehicle and keys outside of business hours. However, local customers must remember that responsibility for the vehicle, and its condition, remains with them until the Hazleton team officially opens and checks it in the following business day. This option, while convenient, requires attention to detail regarding the drop box procedure and security.
The Hazleton Enterprise location offers comprehensive rental services, extending well beyond standard car hire to meet the varied demands of the local Pennsylvania market.
- Passenger Car Fleet: Providing a wide range of cars from economy models for fuel efficiency to full-size sedans and intermediate SUVs suitable for family travel or extended business trips throughout the Northeast region.
- Van Rental Agency Specialization: Offering an essential service for local projects and large groups, including Cargo Vans (ideal for moving, furniture transport, or business inventory) and large Passenger Vans (such as 12- and 15-passenger models) for organization or church outings.
- Insurance Replacement Expertise: Working directly with major insurance companies and body shops to streamline the provision of rental vehicles to customers whose cars are undergoing repair.
- Flexible Protection Options: Customers are offered optional products like the Damage Waiver (DW) and Extended Protection (EP), allowing them to choose coverage that complements their existing personal auto policy.
- Diverse Payment Flexibility: The acceptance of Credit cards, Debit cards (subject to specific security deposit and eligibility requirements), and NFC Mobile Payments ensures a payment option for nearly every customer.
- Refueling Choices: Renters can choose the Prepay Fuel option, allow Enterprise to Refill and charge them, or choose to refill the vehicle themselves before returning.
- Additional Driver Policy: The renter's spouse or domestic partner who meets all requirements is an authorized driver at no extra charge. Other authorized drivers can be added for a small daily fee, though this policy can be restricted if a debit card is used to secure the rental.
Several features make the Hazleton Enterprise branch a preferred choice for local Pennsylvania residents, focusing on value, accessibility, and service quality.
- Identifies as Women-Owned: This important business status reflects the local leadership and entrepreneurial spirit of the management team in the Hazleton community.
- Active Military Discounts: Enterprise extends special rates and savings, including a 5% discount on leisure travel base rates, to active military members, veterans, and government employees worldwide, ensuring that those who serve our country receive value.
- High Customer Service Rating: The consistent feedback citing the team as "amazing" and specifically praising team members for professional, pleasant, and efficient service confirms the branch's local reputation for quality interactions.
- Accessibility Focus: The inclusion of Wheelchair Accessible Entrance and Parking Lot features underscores the branch's commitment to serving the entire community without restriction.
- Debit Card Acceptance Policy: While credit cards are preferred, the acceptance of debit cards provides critical flexibility, especially for younger renters (age 21 and older) or those without a major credit line, making rentals more feasible for college students or those traveling for official government business (where the minimum age can drop to 18).
- Enterprise Plus® Rewards: Membership in this free loyalty program allows frequent customers to earn points redeemable for free rental days, enhancing the long-term value of choosing this provider.
For all vehicle rental needs, inquiries about reservations, or questions regarding specific vehicle types like Cargo Vans or Minivans, the Enterprise Rent-A-Car team in Hazleton, PA, can be contacted directly using the following information:
- Address: 100 PA-93, Hazleton, PA 18202, USA
- Phone: (570) 454-1177
- Mobile Phone: +1 570-454-1177
We encourage Pennsylvania customers to call ahead to discuss their specific needs, particularly if they require a specialized vehicle or are utilizing an insurance replacement booking, to ensure a seamless and swift pick-up experience.
Choosing the Enterprise Rent-A-Car branch on PA-93 in Hazleton is an excellent decision for Pennsylvania locals primarily because of the combination of a robust, national fleet network and highly praised local service. The strength of this branch lies in its specialization in the "home city" market, meaning the entire operation is geared toward helping a local resident get back on the road quickly after a vehicle disruption. This is their core competency, making them a preferred partner for body shops and insurance carriers throughout Luzerne County.
The tangible benefits include the flexibility in both vehicle type and payment. The dual Car Rental and Van Rental agency status is a massive time-saver for anyone with diverse transportation requirements, from a daily commuter car to a 15-passenger van for a weekend ski trip. Furthermore, the inclusive policies, such as the acceptance of debit cards and NFC payments, coupled with specific Active Military Discounts, make the service highly accessible and conscious of value for the local consumer. While all rental companies offer cars, the positive, specific customer testimonials about the Hazleton team's professional, knowledgeable, and friendly nature are a powerful endorsement. For a Pennsylvania resident who values efficiency, flexibility, and consistently good customer care, this Enterprise location offers a superior and dependable rental solution for any circumstance.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos









Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
100 PA-93, Hazleton, PA 18202, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1The team in Hazleton is amazing (Highway 93). Super friendly and very knowledgeable. Great customer service. Will continue to rent from there until I get a car. Lol!
October 02 · Maureen WakemanI’ve been renting from Enterprise for the past four years, and I can confidently say the consistent, high-quality service keeps me coming back. One employee in particular, Kayla Disabella, has truly stood out. Every time I visit, she goes above and beyond to make the experience smooth, professional, and pleasant.Kayla is incredibly knowledgeable, always greets me with a smile, and handles everything with efficiency and care. Whether it's helping me find the right vehicle, answering questions, or just making the process easier, she always delivers top-tier customer service. Keep up the great work Kayla!
April 11 · Tina PerezFor the past three months, Enterprise in Hazleton has been my reliable choice for weekend rentals since my car accident, and their service has been consistently outstanding. Saving for a new car is a process, and the team here has made it so much easier!Trevor and Kayla, along with all the weekend staff, have been absolutely fantastic in assisting me with getting into great cars each week. Their helpfulness and friendly demeanor are truly appreciated.I've had two particularly noteworthy experiences that highlight their exceptional service. On one weekend, I was looking to rent a very specific vehicle, and the team at the branch went above and beyond to make it happen! I was more than satisfied with that rental – it was exactly what I needed.Then, on a different weekend, immediately after leaving the branch and gassing up, I had to drive through a construction zone on my way home, and unfortunately, a tire popped. The Enterprise team actually came out to meet me on the road with a replacement vehicle! That level of dedication and quick response was incredibly helpful and turned a potentially major problem into a manageable situation.Knowing I can depend on Enterprise in Hazleton for reliable vehicles and such an incredibly supportive team –– while I'm saving for a new car is invaluable. Their customer service is truly exceptional. If you need a rental in the Hazleton area, look no further!#EnterpriseRentACar #HazletonPA #AboveAndBeyond #CustomerServiceGoals #RoadsideAssistance #AmazingTeam #TrevorAndKayla #SpecificVehicleAccommodated #HappyCustomer #HighlyRecommend
May 13 · Sean BoyleThe crew at this office is awesome. Silvio, Trevor, Kayla...I wish I could remember all their names....they exceed expectations and go the extra mile to make sure we're taken care of. From the minute you walk in till the time you walk out, the crew is always kind and pleasant to you and very knowledgeable. I have no bad words or experiences here to express...they just rock. If corporate reads this...give those people a raise please. They really deserve it. Thank you for all you do!
April 15 · Xris ZI have had the pleasure to interface with your one assistant manager from your location. Literally I tell it like it is I’m not sure of her name but you have a genuine super star there. We met at modern thereputics you have the pick of the litter there be glad you have her
May 14 · David Moro
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