Drivo Rent A Car Introduce
For many New Yorkers and visitors arriving at JFK International Airport, finding an available and affordable rental car, especially for last-minute bookings, is a primary concern. Drivo Rent A Car, located in South Ozone Park, Queens, is positioned as a provider that often fulfills this need, sometimes in partnership with Ace Rental. Drivo offers a broad inventory of vehicles, ranging from compact cars perfect for city maneuvering to larger SUVs and vans suitable for family trips or group travel outside the metropolitan area.
The core appeal of Drivo is often cited as its availability and potentially low-cost options, particularly when other major agencies are fully booked. Their expansive fleet aims to cater to diverse transportation needs, whether you require a fuel-efficient sedan for cruising New York's boroughs or a full-sized van for commercial or group purposes.
However, prospective renters should be fully prepared for a different experience than those offered by major, on-site airport rental brands. Customer feedback indicates that the rental process at this location requires patience, meticulous attention to detail, and thorough preparation. As noted in customer reviews, the low initial price point can often mean a trade-off in terms of convenience and speed of service, especially with the off-airport shuttle process and comprehensive required documentation.
Drivo Rent A Car accepts both Credit cards and Debit cards for payment and provides on-site amenities, including an accessible location with a Wheelchair accessible parking lot and On-site parking. While the establishment offers a vital service for budget-conscious or last-minute renters in the New York area, users are strongly advised to read all rental agreements, take preventative measures like detailed pre-rental vehicle inspection documentation, and budget for potentially complex toll and insurance policies.
Drivo Rent A Car is conveniently situated in the borough of Queens, in the South Ozone Park neighborhood, placing it in close proximity to a major New York travel hub.
- Queens Address: The agency's primary address is 124-10 S Conduit Ave #124-10, South Ozone Park, NY 11420, USA. This location is positioned along a main thoroughfare near the western edge of JFK International Airport, which is key for travelers using the rental service as part of their air travel plans.
- Off-Airport Access: This is an off-airport rental location, which means travelers arriving at JFK must utilize a shuttle service for pickup. Customers should be aware that the shuttle process requires taking the AirTrain to the Federal Circle station and then calling the establishment to request the "Ace shuttle" for transportation to the rental office. Waiting times for the shuttle can vary.
- On-Site Amenities: The facility offers practical amenities for customer convenience, including On-site parking for those driving to the location. Importantly, the establishment features a Wheelchair accessible parking lot, demonstrating a commitment to accessibility for all customers.
- Major Road Links: South Conduit Avenue offers direct access to major Queens roadways and is a critical link for traveling to Long Island or into the rest of the boroughs, facilitating easy commencement of a trip once the rental process is complete.
While the location is close to JFK, the transition from the airport to the rental desk necessitates utilizing the shuttle service and being prepared for the extra time and steps involved, particularly if arriving on a tight schedule.
Drivo Rent A Car and its affiliated operations offer a comprehensive range of rental vehicle classes to meet various customer needs across the New York metropolitan area and beyond.
- Vehicle Rental Categories:
- Economy Car Rental: Ideal for budget-conscious renters and efficient city driving where easy parking is a priority.
- Compact Car Rental: A step up from economy, offering slightly more comfort and space while retaining fuel efficiency.
- Intermediate Car Rental: A popular choice providing a good balance of size, comfort, and fuel economy for diverse travel needs.
- Full Sized Car Rental: Larger sedans for increased passenger comfort, suitable for longer road trips or business travel.
- Specialty Vehicle Rentals:
- SUV Rental: Offering more passenger and cargo space, perfect for families and out-of-town excursions.
- Mini Van Rental: Excellent for medium-sized groups or families requiring maximum seating capacity and luggage space.
- Full Sized Van Rental: Catering to larger groups, commercial purposes, or significant cargo hauling needs.
- Customer Documentation Process:
- Acceptance of customer's own insurance: Renters have the option to use their own insurance, provided they present their insurance declarations page and meet all agency requirements. This process is noted to be extensive.
- Deposit Requirement: The agency charges a "large deposit" on the rental, which is a standard procedure in the rental car industry but may be higher than what some customers expect.
- Payment Flexibility:
- The establishment accepts major forms of payment, including Credit cards and Debit cards, for booking and securing the rental.
The unique aspects of renting a car at Drivo Rent A Car, especially for customers in the competitive New York market, can be summarized through its logistical advantages and operational details.
- Low-Cost Availability: The most significant highlight is the availability of vehicles, often at low costs, even for last-minute bookings when larger, higher-profile rental agencies are fully booked or have high rates.
- Diverse Fleet: They offer a comprehensive fleet of vehicles, from small economy models to large full-sized vans, ensuring a vehicle is likely available for nearly any passenger or cargo requirement.
- Off-Airport Cost Advantage: As an off-airport site, their rates may sometimes be more favorable than those directly on-site at JFK, though this comes with the added complexity of the required shuttle transfer.
- Facility Accessibility: The location is equipped with a Wheelchair accessible parking lot and general On-site parking, providing necessary access and convenience for customers with their own transportation.
- Toll Policy Note: It is crucial for New York drivers to note that even when using a personal toll transponder (like E-ZPass), the agency may automatically apply its own toll program, including convenience fees, which can significantly increase the total cost. Renters must explicitly inquire about and understand the exact toll policy to avoid unexpected charges.
- Required Diligence: The customer-reported process necessitates that renters take proactive measures, such as meticulously inspecting the car, taking "S L O W video" documentation of all existing scratches and damage, and ensuring the vehicle has an adequate fuel level before driving off.
Customers can reach Drivo Rent A Car at their South Ozone Park location using the following information for reservations, inquiries, or shuttle requests upon arrival at JFK's Federal Circle.
Address:124-10 S Conduit Ave #124-10, South Ozone Park, NY 11420, USA
Phone:(855) 550-0008(Mobile: +1 855-550-0008)
For residents and visitors in the New York region, choosing Drivo Rent A Car is primarily justified by two key factors: exceptional last-minute availability and potentially low initial pricing, positioning it as a viable "last resort" or a budget-friendly option for flexible travelers. When major airport rental agencies are either sold out or charging prohibitive rates, Drivo's extensive fleet, including all classes from Economy Car Rental to Full Sized Van Rental, often ensures a vehicle is available when needed most. The affiliation with Ace Rental and the close proximity to JFK Airport, while requiring a shuttle transfer, maintains its relevance for airport-related travel.
However, the worth of choosing Drivo is tied to a renter’s willingness and ability to commit to extra diligence. This is not a grab-and-go service. The lower rates are often exchanged for a more complex process. Renters must arrive prepared with a digital copy of their insurance declarations page if they plan to decline the agency's insurance. More importantly, they must dedicate time to a thorough, documented inspection of the vehicle, as there are clear reports of customers being charged for pre-existing scratches or defects. Taking detailed videos and photographs of the exterior and interior, noting the fuel level, and confirming the specific car model received are essential pre-departure steps that mitigate financial risk.
Final consideration must be given to the company's communication and administrative practices, particularly regarding the large security deposit and the mandatory toll policy, which can add unexpected costs. Only those who have exhaustively read the terms and conditions, are prepared for a less streamlined process, and need the vehicle urgently or cheaply will find the value proposition compelling. For the prepared and budget-focused traveler, Drivo Rent A Car provides a necessary, though administratively demanding, service option in the highly competitive New York car rental market.
Drivo Rent A Car Exterior
Car Rental Agency
- Car Rental
- Economy Car Rental
- Compact Car Rental
- Intermediate Car Rental
- Full Sized Car Rental
- SUV Rental
- Mini Van Rental
- Full Sized Van Rental
Drivo Rent A Car Details
Accessibility
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Parking
- On-site parking
Drivo Rent A Car Photos










Drivo Rent A Car Location
Drivo Rent A Car
124-10 S Conduit Ave #124-10, South Ozone Park, NY 11420, USA
Drivo Rent A Car Reviews
JFKshuttlediortollcamrydianaezpasscredit checkliability insuranceLGA
★ 5★ 4★ 3★ 2★ 1I gave this establishment one star because the only upside to this business is the availability and low cost when you are booking a rental last-minute, however, you get what you pay for.This location also owns/works with Ace Rental. The horrible experience began at the pick-up location. The location is pretty far from the airport and you have to wait for their shuttle. You have to look for the Ace shuttle--this is something they don't tell you. The shuttle van looks very lowkey and you will miss the times it arrives, like I did, if you aren't careful. You can call the establishment and wait through the hold times to request the shuttle as well.When you arrive, there is documentation they request from you (insurance declarations page) if you don't want to use their insurance. The process is long and tedious and unlike the other big name rental places--almost as if to tire you into using their services.They charge you a large deposit for the rental and you have to be very careful to inspect your rental and take pictures and videos. They also did not give me the type of car I requested, to which I was able to switch, thankfully. The rental they gave me smelled, was dirty, and had little to no gas, which was inconvenient to have to stop for gas almost immediately.Upon returning the vehicle, everyone passed me by when I pulled up to the establishment. There is not real direction on whether to wait for an attendant or where to pull the car into. I had to stop someone to ask. After rushing out of the vehicle, you wait under a canopy of sorts with no A/C or insolation.After my flight, I realized that I left an item in the car. I called multiple times and was told a different process each time. I never retrieved my item. What they also don't tell you is that even if you have your own toll transponder, they charge you for the tolls, including a $10/day fee to use it.The communication from this establishment is lacking and I suggest you read everything thoroughly.I would not recommend this business to anyone, unless it was your last resort. I'm not sure if it was just this Queens location, but Drivo will never have my business again.
October 12 · Miss ThomasThe vehicle had scratches and it smelled of cigarettes before they gave it to me. It even had a random bowl in it from the car wash. They will make you pay for scratches. You need patience and a digital copy of your insurance declaration page. Take pictures and videos of before I drove off. Take a S L O W video of the rental.
August 09 · BeKind BeConsiderateBe very careful with this company. I returned the car in good condition and was told everything was fine. A few days later, they charged me an extra fee for “low tire pressure” — something that was never mentioned at drop-off and came with no proof.Customer service refused to explain or resolve the issue. It feels like they invent charges after the fact to take more money from customers.I don’t recommend renting from Ace. Watch out for surprise charges.
July 07 · Oleks BalaniukI rented a Toyota Camry from Drivo for six days through Priceline to travel to VA for a graduation. The vehicle itself was good and great on gas. However, the driver’s side seatbelt decided to wait until I was traveling on Interstate 95 to show its faulty ways. It was very frustrating and disappointing at times because my family and I had a scheduled time to get to our destination.I was not happy because I work hard for my money so I expect to get what I paid for. I feel like I didn’t completely get what I paid for in this situation because of the faulty self belt malfunction. I called the office but I was already out of NY and there wasn’t anything that could be done. The agent told me “to pull the belt out extremely slow” to see if that works.My sisters suggested that I take videos which I did to substantiate my allegations and I’m glad that did. There should be some sort of refund or credit to me since I didn’t receive a car that was safe to drive due to the malfunctioning selt belt.
June 10 · Paulina ArmstrongThis place has been open almost a year and has become a nuisance to this neighborhood. Their van speed and drive recklessly through our streets. They are also parking their company vehicles on our residential streets, which is illegal. You’re supposed to conduct your business on your property not on other people’s. This will be going to the news media.
September 19 · Jospher
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